Image Handler 4 (for v1.5.x) Support Thread

gprit:

Have been advised I should post my problem here....
Zencart 1.5.4 IH4.

Whatever settings I use in IH it does not put my images where I want them eg in IMAGES/FASHION/SUNDRY IMAGES/FASHION/DONNA
I have tried all combinations. What do I need to put in the IH boxes to make sure they go there?

I already have most of my images uploaded to the server in structured directories under IMAGES.
Can anyone tell me what goes in what b ox in IH to achieve this?

IH doesn't handle where you post your images. You handle that when you are uploading images on a product. IH will create its copies of the images (which are actually served to the site visitor) in the BMZ cache folder and its subfolders.

Greetings all - Ok a long time ago i worked on image handler, but i moved away from the job and ill health meant i havent been around it for a while, anyway long story short, i have just been asked to look over a site i did years ago running zen 1.5.1 and Image Handler 4.0, (no FTP access unfortunately), but was the abilitiy to add additional product images ever added to image handler, I was sure it was a function we added in, but I can't seem to find it, Am i just mis-remembering it and going senile in my old age

Ignore me I'm an idiot, it was right in front of me and I missed it

nigelt74:

Greetings all - Ok a long time ago i worked on image handler, but i moved away from the job and ill health meant i havent been around it for a while, anyway long story short, i have just been asked to look over a site i did years ago running zen 1.5.1 and Image Handler 4.0, (no FTP access unfortunately), but was the abilitiy to add additional product images ever added to image handler, I was sure it was a function we added in, but I can't seem to find it, Am i just mis-remembering it and going senile in my old age

Hello,

Does anybody have problem with image hover option in Chrome browser? I think this is a new thing from Chrome update or something. In product listing, new products, all products, etc. after the first line of products, when you hover on product the popup image is not on the right place, instead is somewhere in the top of the screen where the first line of products is. I have the same issue is on a few websites where I am using this image hover pop up.

You can see it here: https://knigianglia.co.uk/novi-knigi and on this clean installation (without modifications): https://knigianglia.co.uk/CLEAN/index.php?main_page=specials

Can someone help to resolve this issue? I tried CSS but can't find a solution. It looks like a problem with relative position in the product box, but they are all display relative.

Kind regards,
Anton

antontomov:

Hello,

Does anybody have problem with image hover option in Chrome browser? I think this is a new thing from Chrome update or something. In product listing, new products, all products, etc. after the first line of products, when you hover on product the popup image is not on the right place, instead is somewhere in the top of the screen where the first line of products is. I have the same issue is on a few websites where I am using this image hover pop up.

You can see it here: https://knigianglia.co.uk/novi-knigi and on this clean installation (without modifications): https://knigianglia.co.uk/CLEAN/index.php?main_page=specials

Can someone help to resolve this issue? I tried CSS but can't find a solution. It looks like a problem with relative position in the product box, but they are all display relative.

Kind regards,
Anton

Would suggest verifying that the associated page(s) pass html validation before attempting to adjust anything related to the popup image. While the link below identifies 87 errors, a majority of those appear to be based on the definition of the page type rather than proper closing of elements such as div tags or lists. Such improper closings leave the browser to try to figure out how to respond...

https://validator.w3.org/check?uri=https%3A%2F%2Fknigianglia.co.uk%2Fnovi-knigi%2Findex.php%3Fmain_page%3Dspecials&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices

That image-hover script has been problematic for the past few years, in both IH-4 and IH-5. So much so, that the feature will be dropped in a future version of IH-5.

try the attached jscript_imagehover.js file
goes in includes/templates/YOUR_TEMPLATE/jscript folder
It is from a much older version of image handler but it seems to solve the problem on the sites I have used it on with newer versions of image handler. The problem has existed with the hover for more than a year, at some point something changed with the javascript engine in chrome.

barco57:

try the attached jscript_imagehover.js file
goes in includes/templates/YOUR_TEMPLATE/jscript folder
It is from a much older version of image handler but it seems to solve the problem on the sites I have used it on with newer versions of image handler. The problem has existed with the hover for more than a year, at some point something changed with the javascript engine in chrome.

Thank you! That script working perfectly fine!

I have loaded lots of images to my website, but a lot of them are being displayed as Landscape mode eg https://www.vintagemagazines.eu/1970s-c-132_121_124/1973-november-p-451.html?zenid=sgaif0amulpcvbhnoigl9fb2g7

The image is correct (ie Portrait) on both on my local drive and server. Any thoughts why this happened and how to correct these?

I suspect that there is EXIF data that flags the image as being rotated. This information is not read by a lot of programs, but the image viewer that you are using to look at the image on your local computer (and after downloading it from the server) probably does read the EXIF data. The easiest way to correct this is to open the image in some image manipulation program (like GIMP or Photoshop), rotate the image the way you want it, export that for web or save for web, and then upload that saved version to replace the one on the server. This should actually rotate the image, rather than relying on web browsers and shopping cart software to read EXIF data (generally neither does).

Hi Team

I am facing an issue. Using the below

Zencart : 1.5.4
IH4
Magic Zoom

I loaded an image of size 33 kb of dimensions 500X500. When I see the medium and large images of the same, I see the size of those larger than the original. Can someone help please. Attached http://prntscr.com/rg9iov

This is happening for each and very image i am loading.

Regards
Harshit

Hi Everyone,

I have issues with Image Handler 4 that I can't figure out. Problem is I'm not too tech savvy.
I currently have
Zen Cart 1.5.3
Image Handler4 4.3.2
PHP Version 5.6.40
SQL 5.0.11
Ceon URI Mapping (SEO)
Responsive All Business Template

I had someone install the Image Handler 4 and love how the hover works etc.
Love the easy adding of images to products.

The first issue I have is: When I go to admin, click on tools and the Image Handler 4 tab everything comes up fine.
I added a category Antique Pontiac Car Brochures, as soon as I click on it, the whole pages under the tab bar disappears.
Here is a screen shot of before and then one of after.

I'm not sure why it's doing that when I tried to do a postcard, it worked fine.
I originally added a new brochure to Antique Car Brochures which came up but as soon as I clicked on the Pontiac Car Brochure the same thing happened.
So I tried a new category and added the brochure there instead but same problem.

The second issue I have is since the contribution was added I've only done two postcards and the images are great.
However the layout of the whole product page is awful.
I tried making the images smaller, I tried changing the left and right column sizes and neither worked.
Is there something I can do to make the page correct.
I've attached a link to the site and product that I did where I love the hover image but the layout is awful. The description is broken up around the Product title and Add to cart button and price.
I can't figure out how to fix that.
https://www.cocomilkcollectibles.com/shoppingcart/antique-postcards/1952-greetings-from-candlewood-lake-danbury-connecticut-big-lett
Every time I try and do the read me link for this contribution I get an error message. So I'm hoping someone here can help me.

Thank you in advance,
Linda

You may have accidentally removed or added a character that is causing the problem.

Following the docs at https://docs.zen-cart.com/user/troubleshooting/blank_page/ may help.

dbltoe:

You may have accidentally removed or added a character that is causing the problem.

Following the docs at https://docs.zen-cart.com/user/troubleshooting/blank_page/ may help.

It's weird though it's only with the one category and one item, I've just added about 25 postcards without a hitch.
Would that make a difference if it's just one product I'm having an issue with ? And the one new category that I tried to add the product too ?

Would the missing or added character not effect the postcards I have put on ??

Thank you for the reply.

The "blank part of the page" is indicative of a PHP fatal error that halted execution and therefore halted generating the rest of the page.
Follow the troubleshooting guide mentioned above to read the logs to see the actual error so you can sort it out.

DrByte:

The "blank part of the page" is indicative of a PHP fatal error that halted execution and therefore halted generating the rest of the page.
Follow the troubleshooting guide mentioned above to read the logs to see the actual error so you can sort it out.

Thank you ! I'm just confused as to why it's only working with that one category and then that product.
I looked at the logs and had the problem today when I checked to see if it was any different and was still a problem.
There was nothing at all in the logs for today or yesterday.

I'll send what you said to the person who put the contribution on the cart and see if he can make heads or tails on it.

Thank you again,
Linda

Sorry to post again before hearing back from my guy.
I tried adding a TEST category and put a test product in the category.
It all worked fine.

I went back and deleted the Antique Pontiac Car Brochure Category.
Added a New Category Antique Pontiac Car Brochure and put a brochure in.
Clicked on the image handler button under actions section for the product and it brought me to a blank admin page like the one I posted.
I tried again from the tools area in admin same issue.

I can't figure out why it's only a problem with the one added category.
I thought maybe it was all new categories but was working with old categories because I've added more postcards.

Which was why I decided to try a test Category with a test product. But the IH 4 in the tools tab worked fine with the test category and test product.

Sorry but I'm so confused.

Thank you again,
Linda

Are you positive that the information you are entering does not have an embedded special character?

https://docs.zen-cart.com/user/troubleshooting/blank_page/#5-do-you-have-bad-product-data

dbltoe:

Are you positive that the information you are entering does not have an embedded special character?

https://docs.zen-cart.com/user/troubleshooting/blank_page/#5-do-you-have-bad-product-data

Thank you for responding dbltoe,

For the Category I used Antique Pontiac Car Brochures
For the product I used 1949 Pontiac Foldout Car Brochure

When I was listing it I used 1949Pontiac1.JPG for the image.

All Free Hand Typing, no copy and paste and no special characters.

Can't even click on the category in the tools Image Handler 4 for Antique Pontiac Car Brochures. Page will disappear.

When I put the product in my Antique Car Brochure Category in tools, the category is there, but when I try clicking on the product 1949 Pontiac Car Brochure the same problem occurs. But I can click on any other brochure in there and it works fine.

Just to have an image with the product I uploaded addition images the old fashioned way just to have an image that will enlarge. I would really rather the IH4 worked, I have like 40 or more brochures I would like to add. :blush:

Thank you again,
Linda

Suggest changing the original filename extension from JPG to jpg.