Image Handler 4 (for v1.5.x) Support Thread

jwaynehinkle:

awesome thanks for the help I found this not sure what it means though

Warning: session_save_path() [function.session-save-path]: open_basedir restriction in effect. File(///92/10759392/html/bullysperformance/cache) is not within the allowed path(s): (/var/www/vhosts/bullysperformance.secureserver.net/:/tmp/) in //*/vhosts/bullysperformance.secureserver.net/bullysautomotive/bullysperformance/includes/functions/sessions.php on line 167

jwaynehinkle:

got my products showing up again, comes out I had deleted the first 2 lines of code in the product listings file oops... however still have this error above not sure where to go with this and then it says I am getting an error in my admin panel on line 13 of login.php I have checked it with all my backups and it is consistant but I was not getting the error before? here is what line 13 says and here is what the error says

error

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are required to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Chicago' for 'CDT/-5.0/DST' instead in vhosts/bullysperformance.secureserver.net/bullysautomotive/bullysperformance/my_admin_folder/login.php on line 13

and here is line 13

define('ADMIN_PASSWORD_EXPIRES_INTERVAL', strtotime('- 90 day'));

???

mc12345678:

I'm thinking php.ini setting errors/adjustments.

Using php 5.3 or above correct?

jwaynehinkle:

PHP Version 5.3.3

I have gone in and added the date.timezone = "America/Chicago" line to every php.ini and php5.ini file on my server and restarted appache and still there
Like I said earlier.. this is not Image Handler issue, and any continued discussion is WAY off topic in this support thread... Please start a new thread to discuss the issue..

My fault did go off topic I did make another thread this just so happened to be where convo started my fault, back to IH4, I have reinstalled it all is working well except now I am getting "Larger Image" text under my second/third/forth and so image (you can see an example here http://bullysperformance.com/50-state-gt-gas-40410-111.html) and it has broke my highslide gallery any suggestions?

jwaynehinkle:

My fault did go off topic I did make another thread this just so happened to be where convo started my fault, back to IH4, I have reinstalled it all is working well except now I am getting "Larger Image" text under my second/third/forth and so image (you can see an example here http://bullysperformance.com/50-state-gt-gas-40410-111.html)

Haven't looked at new version of site, but wondering what you expect to see different regarding the text associated with the additional images. That's standard functionality. Perhaps you had a previous mod that acted differently?

I did not have an image handling mod, I have the numinix High Slide gallery installed, it still works on the main image, but instead of opening the additional images like the main image it opens them in a new window if you will, if you click on the main image and then on one of the additional photos you will see what I am talking about, as far as the text below the images it was not there before the mod is all I was simply stating not sure if it is supposed to be there or not, I would prefer that it was not there as it clutters the area and to me looks horrible A you can't see the whole word because it is so big and B to me it just doesn't look clean, I am wondering is there a way to remove the text from below the image? if not maybe I can dig around the code and see if I can find what file inserts this text below the images...

Any help would be greatly apreciated :)

Thanks
J

jwaynehinkle:

I did not have an image handling mod, I have the numinix High Slide gallery installed, it still works on the main image, but instead of opening the additional images like the main image it opens them in a new window if you will, if you click on the main image and then on one of the additional photos you will see what I am talking about, as far as the text below the images it was not there before the mod is all I was simply stating not sure if it is supposed to be there or not, I would prefer that it was not there as it clutters the area and to me looks horrible A you can't see the whole word because it is so big and B to me it just doesn't look clean, I am wondering is there a way to remove the text from below the image? if not maybe I can dig around the code and see if I can find what file inserts this text below the images...

Any help would be greatly apreciated :)

Thanks
J

After looking at the example page, agree the result looks bad, but that has to do with settings on your page (font, size, etc.). For others it doesn't look like that at all. It has to do with additional images and your updated file(s), I'm drawing a blank at the moment as to which it is, but my guess is that in installation, the instructions were not followed/verified complete at the point where a "template" file was modified but the template file was not merged with the IH4 installation: hence the "reappearance" of the larger image text and possibly an affect on other things on your page. Unlike a few minutes ago, I'm mobile again, so limited reviewability.

Got it working now! It looks a whole lot better, I am worried that I am not using the IH4 though and I really would like to have this ability, but my highslide is working again as it should, is there any way to verify I am still using IH4 live on my site?

jwaynehinkle:

Got it working now! It looks a whole lot better, I am worried that I am not using the IH4 though and I really would like to have this ability, but my highslide is working again as it should, is there any way to verify I am still using IH4 live on my site?

So, for your information, you can typically tell if IH4 is being used by the renaming of the image on the page being loaded. In regards to the example provided earlier, it can be seen that the main image is using IH4; however, the additional images are not. Again, looks like a proper merge may not have taken place. If not mistaken thought previously said that had built your site without conversation on any forums. My thought/guess is that site was built by changing all of the default files, instead of files in each of the templates (part of what I was referring to). There is something about additional_images I think it is that is not incorporated properly on this "update". I'm sorry, at the moment it's late and I'm drawing a blank on the proper path names for all of the files. Basically would suggest looking through/for template override associated information.

mc12345678:

So, for your information, you can typically tell if IH4 is being used by the renaming of the image on the page being loaded. In regards to the example provided earlier, it can be seen that the main image is using IH4; however, the additional images are not. Again, looks like a proper merge may not have taken place. If not mistaken thought previously said that had built your site without conversation on any forums. My thought/guess is that site was built by changing all of the default files, instead of files in each of the templates (part of what I was referring to). There is something about additional_images I think it is that is not incorporated properly on this "update". I'm sorry, at the moment it's late and I'm drawing a blank on the proper path names for all of the files. Basically would suggest looking through/for template override associated information.
The additional images are indeed being re-sized by IH4.. View the page source or right click on them to see..

of course the easiest way to see if IH4 is installed is to see if it's on in the admin (Tools > IH4)

Hopefully this is an easy question.
I have IH4 on my zencart v1.5.1 shop. I have a main store that is in /shop/. I also have another store that is a subdomain shop.
Both of the following URLs do work in the browser (shows the image).

IH4 is working properly on the main shop and I get the hover when over the thumb
http://myshop.com/shop/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

IH4 does not show the larger image on hover on the subdomain shop
http://subdomain.myshop.com/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

Any thoughts?

dennez:

Hopefully this is an easy question.
I have IH4 on my zencart v1.5.1 shop. I have a main store that is in /shop/. I also have another store that is a subdomain shop.
Both of the following URLs do work in the browser (shows the image).

IH4 is working properly on the main shop and I get the hover when over the thumb
http://myshop.com/shop/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

IH4 does not show the larger image on hover on the subdomain shop
http://subdomain.myshop.com/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

Any thoughts?

So, both shops typically show different information (or are controlled by different ZC code)? If so, installation of IH4 needs to be performed in the path of both shops, separately. If both addresses point to the same location, then things might be different. It looks like the code of one shop is being used by the other (photo reference at least) and as such is trying to pull the photo from a non-existent directory. Might need to use your htaccess to push the photo reference into your /shop/ directory, otherwise you may have a setup error in your configure.php file. But my answer depends on knowing more of what your setup is, which that list of info has been recently provided by Diva Vocals

dennez:

Hopefully this is an easy question.
I have IH4 on my zencart v1.5.1 shop. I have a main store that is in /shop/. I also have another store that is a subdomain shop.
Both of the following URLs do work in the browser (shows the image).

IH4 is working properly on the main shop and I get the hover when over the thumb
http://myshop.com/shop/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

IH4 does not show the larger image on hover on the subdomain shop
http://subdomain.myshop.com/bmz_cache/a/a8c6492da7bd6bbbaf1fc7cc8da8264e.image.150x150.jpg

Any thoughts?

Nope, and I'm not gonna lob guesses at what is right now a hypothetical problem.... I really need to see the REAL store URLs so I can SEE the issue (which is not clear based on the info posted thus far) Perhaps other community members will help you with guessing at a solution, but it generally works better if you let us SEE the problem you are trying to describe..

IH4 installed correctly works without incident, so when something goes wrong the issue is usually an install or configuration issue.. If you don't want to post your URLs, my suggestion is to refer to page 1 of this support thread or the readme for the troubleshooting tips and see if that fixes the issue..

mc12345678:

So, both shops typically show different information (or are controlled by different ZC code)? If so, installation of IH4 needs to be performed in the path of both shops, separately. If both addresses point to the same location, then things might be different. It looks like the code of one shop is being used by the other (photo reference at least) and as such is trying to pull the photo from a non-existent directory. Might need to use your htaccess to push the photo reference into your /shop/ directory, otherwise you may have a setup error in your configure.php file. But my answer depends on knowing more of what your setup is, which that list of info has been recently provided by Diva Vocals

Thank you MC... Both addresses point to the same location (sharing the same fileset)

subdomain.myshop.com is pointed to myshop.com/shop via the cpanel subdomain setting

my configure shows the following:
define('HTTP_SERVER', 'http://myshop.com');
define('HTTPS_SERVER', 'https://myshop.com');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '/shop/');
define('DIR_FS_CATALOG', '/home/directory/public_html/shop/');

htaccess has some wordpress specific items such as w3cache and page caching etc.
This is the only thing not in wordpress comments:
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]

I couldn't find a list by DivaVocals, but I hope that this might be what you are looking for. :)
Thank you.

dennez:

Thank you MC... Both addresses point to the same location (sharing the same fileset)

subdomain.myshop.com is pointed to myshop.com/shop via the cpanel subdomain setting

my configure shows the following:
define('HTTP_SERVER', 'http://myshop.com');
define('HTTPS_SERVER', 'https://myshop.com');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '/shop/');
define('DIR_FS_CATALOG', '/home/directory/public_html/shop/');

htaccess has some wordpress specific items such as w3cache and page caching etc.
This is the only thing not in wordpress comments:
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]

I couldn't find a list by DivaVocals, but I hope that this might be what you are looking for. :)
Thank you.

This is NOT an IH4 issue.. This is a ZEN CART configuration issue, and you need to start a new thread to discuss this topic.. That said I will say this VERY QUICKLY.. If your store is setup as a sub-domain, your configuration file needs to be configured for a sub-domain. Meaning the URL's in HTTP_SERVER, HTTPS_SERVER and should be the sub-domain URL.. If you are not going to use the sub-domain, then the URLs in your configuration file will be configured as you have them.

Now if you have any additional questions, you do need to create a new thread as this is not an IH4 support related issue..

Thank you :) I will do that. I do appreciate your time :)

DivaVocals:

This is NOT an IH4 issue.. This is a ZEN CART configuration issue, and you need to start a new thread to discuss this topic.. That said I will say this VERY QUICKLY.. If your store is setup as a sub-domain, your configuration file needs to be configured for a sub-domain. Meaning the URL's in HTTP_SERVER, HTTPS_SERVER and should be the sub-domain URL.. If you are not going to use the sub-domain, then the URLs in your configuration file will be configured as you have them.

Now if you have any additional questions, you do need to create a new thread as this is not an IH4 support related issue..

DivaVocals:

Tips for posting IH4 support requests..
Above is the list (or reference to the list) that I was referring to. I see though that perhaps the issue has been addressed, if not corrected. But this is reposted to close that loop of wonderment.

dennez:

Thank you MC... Both addresses point to the same location (sharing the same fileset)

subdomain.myshop.com is pointed to myshop.com/shop via the cpanel subdomain setting

my configure shows the following:
define('HTTP_SERVER', 'http://myshop.com');
define('HTTPS_SERVER', 'https://myshop.com');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '/shop/');
define('DIR_FS_CATALOG', '/home/directory/public_html/shop/');

htaccess has some wordpress specific items such as w3cache and page caching etc.
This is the only thing not in wordpress comments:
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]

I couldn't find a list by DivaVocals, but I hope that this might be what you are looking for. :)
Thank you.

Hello, I have a question on your mod relating to the watermark. Does it just put an overlay on top of the image when a visitor is on your site? Or does it create a new file that is presented to visitors. I'm asking because I want to know if the images indexed by Google and the other search engines will have the watermark or if they will be the raw image without the watermark. How about when people social share the image as well? Thanks!

bowerstech:

Hello, I have a question on your mod relating to the watermark. Does it just put an overlay on top of the image when a visitor is on your site? Or does it create a new file that is presented to visitors. I'm asking because I want to know if the images indexed by Google and the other search engines will have the watermark or if they will be the raw image without the watermark. How about when people social share the image as well? Thanks!
The watermark is a part of the cached image IH4 creates.. It's not an overlay..

I have been using Image handler on a 1.5.1 site for over a month without a problem. Though I have added mods, I have been careful with Merging and believe that not to be the issue. That said, tonight I tried to go to the Image Handler interface and got the following messages. Under Image Handler 4.0 it says No Image Handler Information Found, and also just above the category pulldown it said in red *Product Is Disabled. Other than directly placing a photo in my images folder for use on a page, I cannot imagine what I may have done which caused this to happen. I notice on checking my images folder I have several files which appear to have changed formatting, and are using letters I did not name them with, 7×19钢丝绳.JPG for example. I also note that cap JPGs should not be used. What, if any, advice would you have for getting it functioning again. It was working earlier today! The only mod I installed today had zero merge files. Marc

Trademagic:

I have been using Image handler on a 1.5.1 site for over a month without a problem. Though I have added mods, I have been careful with Merging and believe that not to be the issue. That said, tonight I tried to go to the Image Handler interface and got the following messages. Under Image Handler 4.0 it says No Image Handler Information Found, and also just above the category pulldown it said in red *Product Is Disabled. Other than directly placing a photo in my images folder for use on a page, I cannot imagine what I may have done which caused this to happen. I notice on checking my images folder I have several files which appear to have changed formatting, and are using letters I did not name them with, 7×19钢丝绳.JPG for example. I also note that cap JPGs should not be used. What, if any, advice would you have for getting it functioning again. It was working earlier today! The only mod I installed today had zero merge files. Marc

Just re-install it..

i need help!!! i keep on getting this error ( problems while loading image).
when i uninstall image handler everything working properly please help i need this addon
to add extra images ..

http://alteryourfashion.com/index.php?main_page=product_info&cPath=2_6&products_id=2