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Moved site and now have BIG ISSUES

Started by shags38 on 26 May 2012, 2:08 AM · Views: 1,869

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29 May 2012, 4:22 AM
#21
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shags38

Totally Zenned

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Moved site and now have BIG ISSUES

DrByte:

You said this domain is "in the root", and that the "harmonyballpendants.com" folder was deleted.

But the configure.php data you posted suggests otherwise.

So maybe that's where your problem is.

What's the real "document root" folder for this hosting account? If harmonyballpendants.com is truly associated with the root, I would have expected it to be more likely set with the .../html/ part being the assigned root.

But, GoDaddy does different things sometimes. Have you talked to them to determine what is the actual document-root assignment for that account?

define('DIR_FS_ADMIN', '/home/content/80/7894680/html/harmonyballpendants.com/adminfoldername/');
define('DIR_FS_CATALOG', '/home/content/80/7894680/html/harmonyballpendants.com/');

the second path I assume is the path to the website?? if so then it is working and has the same path minus /adminfoldername/

???

29 May 2012, 4:47 AM
#22
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shags38

Totally Zenned

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Re: Moved site and now have BIG ISSUES

DOC - SUCCESS at last. You were right on the money!! the reference to the domain name in the address was incorrect, it should not have been there - it referenced the old folder that HarmonyBallPendants.com used to be in. I had GoDaddy check it out and of course from customer service going to hosting expert and then back to me with all is OK, I then went through the now let's have a more thorough look guys routine and after 56 minutes we had success.

I have no idea why the ZenCart install picked that as the path, obviously something to do with GoDaddy's systems, and of course it didn't mean anything to me so I hope you can see why I was so frustrated - doing everything by the book many times over and still no success kinda gets you narky :)

Anyway, all is well that ends well and again I thank you and I really do appreciate you not giving up on me.

many thanks,
Mike

29 May 2012, 5:18 AM
#23
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drbyte

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Re: Moved site and now have BIG ISSUES

whew! Glad you got it sorted out!

.
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