I have installed Big Royal Mail
I need some help in trying to understand how to make a product 1st class small parcel signed for, it weighs 300g and should be £4.40
When I add the product to my cart I get this postage option;
Royal Mail 1st Class Signed For "Medium Parcel" (Great Britain and Northern Ireland only) £16.85
When I checked royal mail, this is for a medium parcel weighing 5kg
My parcel is 300g and its small parcel.
Can you point me in the right direction please as I just cannot seem to get my head around it?
If I get help with one I’m sure it will make me understand where I’m going wrong.
my setting attribute are;
Royal Mail 1st Class Signed For "Small Parcel" ver. 3.3.4
Enable this shipping option
True
Hide Invalid Shipping
True
Attribute Exact Match
False
Tax Class
none
Sort Order
140
Minimum Order Value
0.00
Maximum Order Value
30.00
Shipping rates to GB & Northern Ireland
Example: 0.1:1.14 means weights less than or equal to 0.1 Kg would cost £1.14.
1:4.4, 2:6.5
Handling Fee
0
I added Small Parcel attribute to my product
Also, am I correct to enter the Products Shipping Weight when I create a new product, in the box at the bottom of that page?
I read somewhere that I need to change Admin - configuration - Shipping/Packaging - Package Tare Small to Medium - added percentage: weight, it's currently set at 0:3
I tried changing this to 0 which seemed to work for 1st class small signed for but not for international postage. they went to high. Plus if I add 2 of the same items to my basket no postage showed up.
sorry for all the questions! I’m just trying to get my head around how it works.