Ultimate SEO v3 (and v2.200) [Support Thread]

Not at my development computer at the moment, but I would venture the client has "automatic redirects" enabled in Ultimate URLs... And someone (or bot) is sending unusual request URIs to the server (with malformed data)...

Out of curiousity can you verify my guess by examing the corresponding request URIs from the webserver "access.log" around the time of those warnings?

Would not worry too much, but you may want to upgrade PHP as the warning is only generated under PHP 5.3.2 and older (past EOL).

lhungil:

Not at my development computer at the moment, but I would venture the client has "automatic redirects" enabled in Ultimate URLs... And someone (or bot) is sending unusual request URIs to the server (with malformed data)...

Out of curiousity can you verify my guess by examing the corresponding request URIs from the webserver "access.log" around the time of those warnings?

Would not worry too much, but you may want to upgrade PHP as the warning is only generated under PHP 5.3.2 and older (past EOL).

Still awaiting some feedback, but last time I went a looking for the "access log" files, appeared as if the host would have to provide the requested URI information. That said, after I thought about it some more, I realized I was able to reproduce the error by providing a similar malformed url, but at the time couldn't identify the characteristic that would more than likely cause the problem (PHP version combined with "automatic redirects). Hopefully can easily resolve (server side issues that may/may not exist) knowing/having more of an idea of what to do.

Will report findings when information is made available. (Not available because haven't been told I'm allowed to login to site to pull up the information/nor place a file to obtain the same.)

I've installed the latest version of this module as found in the downloads onto a 1.5.3 site. I used the additional files found on post 555 for 1.5.2 and carefully merged these with the 1.5.3 files. htaccess is the one supplied in the downloaded files.

My problem is that every page is redirecting to /page.html no matter what i do with admin settings.

Anyone got any ideas what i need to be looking for to fix this?
I have checked and double checked the merges.

Thanks

strelitzia:

... My problem is that every page is redirecting to /page.html no matter what i do with admin settings. ...
I have never seen this module redirect every request to "/page.html". If you are seeing the redirect even when the "admin setting" for this module is set to disabled, best guess would be some other alteration is present and causing the issue.

What other modifications are present? Was this a Zen Cart upgrade (versions and process used if upgraded)? Was a different (or older) plugin installed to alter URLs (names and versions)? Copy of the .htaccess file in the Zen Cart store's root folder? Copy of any .htaccess file in parent directories? Any "redirects" configured by the hosting company? Copy of "/includes/configure.php"? Messages displayed during install? Copy of any "debug log" files?

Please wrap any answers to the above questions containing file contents in ```
[code][/code]

Any new word on Ultimate URL 2.215? Just upgraded to 1.5.4 and the current model doesn't not work with it.

**HINT... **this is why it always pays to read/search through support threads.. Questions are often already addressed..

lhungil:

I would not recommend installing Ultimate URLs 2.212 under Zen Cart 1.5.4. While most of the code will work, some of the "automatic redirection code" if enabled may cause issues.

No release date yet for Ultimate URLs 2.215; have not heard from any of the current BETA testers yet. In their defense they are donating their time, so they may have other priorities at the moment.

Hi,
i'm using Zen-Cart v1.5.1 version, and when i install Ultimate SEO 2.200 i get this message:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

also, i have installed latest Zen-Cart and latest ultimate SEO, and i got White page instead of admin login page...

can someone help please, i've lost sooo much time on this, trying to figure it out...?

sxone:

Hi,
i'm using Zen-Cart v1.5.1 version, and when i install Ultimate SEO 2.200 i get this message:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

This indicates your hosting provider's server did not like something and encountered an internal error. The usual causes are problems encountered when uploading files - or files skipped / missed during installation and merging (most common), mistakes / errors in the Zen Cart configuration files (common), an improperly configured "RewriteBase" in the .htaccess file (less common), the server not supporting one of the directives in the .htaccess file (uncommon), or an issue with the server iteslf (rare).

The best way to start debugging an "Internal Server Error" is to obtain the error log from the server. Most often this will be the webserver error log (for Apache). In some cases the hosting provider may have a log file also defined in "php.ini". You may need to contact the Hosting Provider to obtain the actual error log and messages.  The link in my signature "Where are the HTTP 500 / Server Error Logs?" contains some additional information.

In addition to the "Server Error Logs" answers to the other questions in the posting tips (scroll up when posting to find the posting tips) would be useful. For example, the contents of the page shown by Zen Cart under "admin" -> "version"?

DivaVocals:

**HINT... **this is why it always pays to read/search through support threads.. Questions are often already addressed..

I would be happy to beta test. I'm in the midst of updating a site for a customer of mine to 1.5.4 and they had this plugin installed on 1.3.9h and need it on the new site. Let me know if I can get an early look at it and help out with the beta testing.

SuprMgr:

I would be happy to beta test. I'm in the midst of updating a site for a customer of mine to 1.5.4 and they had this plugin installed on 1.3.9h and need it on the new site. Let me know if I can get an early look at it and help out with the beta testing.

Beta testing JUST to get the latest version?? Not sure that's going to be possible.. That said.. I'm not the active author/contributor of this module.. It's HIS decision as to who he includes as beta testers..

I use the current version and it works OK on v1.5.4.

neteasy:

I use the current version and it works OK on v1.5.4.
Aye, as long as people are VERY careful on the merges... Apply all the known bug fixes for Zen Cart 1.5.4 (at least one affects URLS)... And disable the "automatic redirect" option (at least two known issues - non-trivial patches)... And apply all of the known patches for Ultimate URLs (from this thread)... Then Ultimate URLs 2.212 does work under Zen Cart 1.5.4.

I just do not recommend installing Ultimate URLs versions prior to 2.215 in Zen Cart 1.5.4 due to the complexity of the installation (and patch hunting / application).

Ultimate URLs 2.215 (for Zen Cart)
The next version of this module has been submitted for review. This release includes some big changes since the last public release, so be sure to read the included documentation. Kindly note the official name change to "Ultimate URLs".
Once available for download, I would strongly recommend stores running older versions upgrade.

Compatibility
Running this version on PHP < 5.3.7 is not recommended or supported. Please upgrade your server environment if you are still using obsolete versions of PHP.

Version 2.215 has been tested under:

• Windows, CentOS, Debian, and Ubuntu.
• PHP 5.3, 5.4, 5.5, and 5.6.
• MySQL 5.1, 5.5, and 5.6.
• Apache 2.2 and 2.4.
• Zen Cart 1.3.9h, 1.5.0, 1.5.1, 1.5.2-BETA, 1.5.3, and 1.5.4.
  

Installation and Upgrading
This process has changed significantly. With this release, manual merging (or overwriting core files) should rarely (if ever) be needed. This version is compatible with "Plugin Manager" (you do not need to have "Plugin Manager" to install, upgrade, or remove Ultimate URLs). Make sure you read the documentation (all pages / tabs) before attempting to install or upgrade.

BETA team members
Without the help of these individuals during QA testing, many bugs and issues might have been overlooked. Thank You for all of the time and effort you donated to help make Ultimate URLs a better Zen Cart plugin.

Thank you lhungil. I can't wait for the download.

Larry I just upgraded a v1.3.9h site from 2.1 to 2.212 and in configuration I selected true for 'reset URL cache' and I lost the lot - no website and no admin. I subsequently uninstalled using uninstall files and still nothing and then I reloaded a backup version of my database and a complete copy of a site backup ... and still I have a totally blank login page but I do get the website with standard ZC url's ............ what have I done wrong? how can I restore login page?

cheers, Mike

Curly, this module does not alter the "login" page. If you restored from a "working" backup of the database and files, your site should now be "working". Perhaps the backup was not complete (or the restore was not completed correctly / fully)? A broken install (or extra / missing files) can cause the catalog and admin to not load. Have you double checked the auto_loader and init_scripts folders against the stock Zen Cart distribution?

Are you sure the previously installed version of this module was 2.1 (do not see that version listed on this site - 2.209 was the first Zen Cart 1.3.9 compatible version)? When upgrading from such ancient versions of Ultimate (SEO) URLs (prior to 2.150), it is always best to first completly uninstall the ancient version.

Moe, in what ways does your store differ from a stock Zen Cart installation? A blank page = error logs; please provide these (or indicate there are none). What do you mean by "lost the lot"? Did you not win the lottery? Or did you lose a piece of real estate in a poker game? Please provide step by step instruction on how to duplicate the issue(s) you are encountering (starting from a clean Zen Cart installation).

Perhaps the login issue relates to the partial FEC installation and removal reported in another thread? Or is this a completely different store? Version of PHP? Link to the site (the sites in your footer do not have blank login pages)? Answers to the other questions asked in the "Posting Tips"?

lhungil:

Curly, this module does not alter the "login" page. If you restored from a "working" backup of the database and files, your site should now be "working". Perhaps the backup was not complete (or the restore was not completed correctly / fully)? A broken install (or extra / missing files) can cause the catalog and admin to not load. Have you double checked the auto_loader and init_scripts folders against the stock Zen Cart distribution?

Are you sure the previously installed version of this module was 2.1 (do not see that version listed on this site - 2.209 was the first Zen Cart 1.3.9 compatible version)? When upgrading from such ancient versions of Ultimate (SEO) URLs (prior to 2.150), it is always best to first completly uninstall the ancient version.

Moe, in what ways does your store differ from a stock Zen Cart installation? A blank page = error logs; please provide these (or indicate there are none). What do you mean by "lost the lot"? Did you not win the lottery? Or did you lose a piece of real estate in a poker game? Please provide step by step instruction on how to duplicate the issue(s) you are encountering (starting from a clean Zen Cart installation).

Perhaps the login issue relates to the partial FEC installation and removal reported in another thread? Or is this a completely different store? Version of PHP? Link to the site (the sites in your footer do not have blank login pages)? Answers to the other questions asked in the "Posting Tips"?

I have managed to get login back but still have a blank index page of site https://www.treeoflife.net.au/tree_of_life_store/

I am going to start from scratch - am pretty tired and making too many errors. Will get back to you once I have had another shot at this. By the way, who was the fourth Bother?

If I remember correctly the hosting provider for that site is using LiteSpeed as a webserver, yes? Not all Apache directives (such as those in a .htaccess file) are supported by LiteSpeed... I would guess one of them may be causing the HTTP 500 / Internal Server Error now showing on that site... Could also be an errant "auto_loader" or messed up PHP file... Hard to say without the server logs.

shags38:

... I am going to start from scratch ...
Makes sense at a certain level... May also be worth looking into a Hosting Provider running a different LAMP stack if you keep running into issues... And of course what post would be complete without the suggesting to have two stores (if you do not already): one LIVE and one TEST. That way you can test changes w/o affecting the live store.

NOTE: Go get some sleep!

lhungil:

Hard to say without the server logs.
Yep.. the proverbial "it's broken", "it doesn't work", or my favorite "isn't compatible" posts are soooooooo unhelpful for both the community and the person posting such non-information.. If one wants a SOLUTION, then one must post ALL the information.. It's broken is the SYMPTOM, the ERROR LOGS will help the narrow down the CAUSE.. Knowing the CAUSE will lead to a SOLUTION..

'tis all.. carry on..

(I need to get some sleep too.. all nighters are NOT my thing..)

Hello,

I installed this plug in about a year ago and noticed it had been updated to 2.2. My initial install is working fine. Are there any real world advantages to upgrading and possibly breaking the site.

Thanks in advance for your input.