Sheffield Blue Template Support Thread

just installed this template and found out that while it works great, the layout_controller.php in the admin section causes any other template to not work.. what i mean is that when you go to admin/tools/layout boxes controller, you get and error page and can't use this page with any other template installed. i switched back to the original layout_controller.php and i was able to edit all the other templates.

lidlchris:

just installed this template and found out that while it works great, the layout_controller.php in the admin section causes any other template to not work.. what i mean is that when you go to admin/tools/layout boxes controller, you get and error page and can't use this page with any other template installed. i switched back to the original layout_controller.php and i was able to edit all the other templates.

No, this is not true. The problem is not with the template package or with the layout_controller.php file. Check your logs folder for error logs and fix the errors.

Thanks,

Anne

picaflor-azul:

No, this is not true. The problem is not with the template package or with the layout_controller.php file. Check your logs folder for error logs and fix the errors.

Thanks,

Anne

actually yes it is true - just tested it again.. NOTHING shows up in error_log - is that where i'm supposed to look? last error there was over a month ago not related to this.. here is the error screen i get:

WARNING: An Error occurred, please refresh the page and try again.

i change back to the original 25KB layout_controller.php and it all works fine again..

here is the screenshot.. i've tried it with 5 templates now, including the default, and it breaks all of them..

lidlchris:

here is the screenshot.. i've tried it with 5 templates now, including the default, and it breaks all of them..

I am sorry, but you must be doing something wrong. I have tested the responsive templates installed alongside legacy templates leaving the new layout_controller.php file and can edit either the legacy or responsive template with no trouble.

If you read the installation instructions in the readme.html file included in the responsive package you will see that after you upload the files you need to add the sql patches before resetting the sideboxes.

Thanks,

Anne

Hello Anne,

I appologize for what will most likely be a basic question.

Ive read through the Helpme file and could not find out how to disable the Socialbar. I know this was answered in some previous posts however, it doesnt seem to be working for me. I dont want it gone, as we will most likely use them later.

Any suggestions? Our Current Site is B a b i n g s .com

Thank you in Advance.

--Matthew

MSKenyon:

Hello Anne,

I appologize for what will most likely be a basic question.

Ive read through the Helpme file and could not find out how to disable the Socialbar. I know this was answered in some previous posts however, it doesnt seem to be working for me. I dont want it gone, as we will most likely use them later.

Any suggestions? Our Current Site is B a b i n g s .com

Thank you in Advance.

--Matthew

Add this to the stylesheet_solcial_sidebar.css:

.sidebar{visibility:hidden;}

Thanks,

Anne

Your outstanding, Anne.

Worked on the first try, No complications, no breaks, NOTHING.

This is my first post, as as the Zen Cart store we have is my project, I have a feeling you will see me here a lot more. Thanks for the professionalism!

MSKenyon:

Your outstanding, Anne.

Worked on the first try, No complications, no breaks, NOTHING.

This is my first post, as as the Zen Cart store we have is my project, I have a feeling you will see me here a lot more. Thanks for the professionalism!

No problem ;)

Thanks,

Anne

still trying to get this working and yes i realized i did not install the sql patches.. hopefully that will fix the layout_controller problem i am having.. but i stopped short when i looked at the responsive_sheffield_blue_patch.sql file.. the last bits of code update the configuration file: here are some lines:

UPDATE zen_configuration SET configuration_value = 100 WHERE configuration_key = 'IMAGE_SHOPPING_CART_WIDTH';
UPDATE zen_configuration SET configuration_value = 200 WHERE configuration_key = 'IMAGE_SHOPPING_CART_HEIGHT';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_LISTING_WIDTH';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_LISTING_HEIGHT';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_NEW_LISTING_WIDTH';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_NEW_LISTING_HEIGHT';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_NEW_WIDTH';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_PRODUCT_NEW_HEIGHT';
UPDATE zen_configuration SET configuration_value = 150 WHERE configuration_key = 'IMAGE_FEATURED_PRODUCTS_LISTING_WIDTH';

i'm afraid that if i install this code it will mess up all of the other templates i have customized for my site(s).. it looks like it changes a lot of the parameters that display things to the users, like image sizes, showing the categories on the main page, and about 30 other changes.. is this true?? or are all of these settings ONLY for this template?

picaflor-azul:

I am sorry, but you must be doing something wrong. I have tested the responsive templates installed alongside legacy templates leaving the new layout_controller.php file and can edit either the legacy or responsive template with no trouble.

If you read the installation instructions in the readme.html file included in the responsive package you will see that after you upload the files you need to add the sql patches before resetting the sideboxes.

Thanks,

Anne

turns out i didn't run the sql updates and now it works so it must have been that... thanks.. got another issue now: very strange ones too.. check out http://www.swordsofhonor.net/ - this site is using the multi site plugin for zen cart so 10 sites are run from the main site.. swordsofhonor.net is a 'addon' site, not the main site... never had this problem with any of the other sites and 2 are using your templates.. but before the site starts, it's showing the config_sites file as text.. here is another 'addon' site that is using your template Andover Modern - http://www.medievalclothing.com - and it works correctly... i haven't run the final sheffiled_blue sql update for the reasons stated in my previous post but i don't think that's the reason..

lidlchris:

turns out i didn't run the sql updates and now it works so it must have been that... thanks.. got another issue now: very strange ones too.. check out http://www.swordsofhonor.net/ - this site is using the multi site plugin for zen cart so 10 sites are run from the main site.. swordsofhonor.net is a 'addon' site, not the main site... never had this problem with any of the other sites and 2 are using your templates.. but before the site starts, it's showing the config_sites file as text.. here is another 'addon' site that is using your template Andover Modern - http://www.medievalclothing.com - and it works correctly... i haven't run the final sheffiled_blue sql update for the reasons stated in my previous post but i don't think that's the reason..

This is not a template related problem. I would check your configuration files to be sure that nothing is missing like the php tags.

Thanks,

Anne

picaflor-azul:

This is not a template related problem. I would check your configuration files to be sure that nothing is missing like the php tags.

Thanks,

Anne

do you mean the configuration files that were updated with your coding?

Hey Anne...I'm really enjoying your template. Very cool. Congrats and thanks.

I'm having a few strange formatting problems. The strangest being that the site looks good when first viewed:

But when I've signed on as a customer then the menu/search goes wierd:

Also, when I go to checkout there is a problem with elements hanging off the right side of the site and the "Estimate Shipping" button hanging low.

I've gone back to a clean install of the template and had similar problems. Have searched the forum and played with the CSS...but I'm definitely missing something. Thanks in advance for your time.

lidlchris:

do you mean the configuration files that were updated with your coding?

No configuration files were touched by the template package.

Check your includes/configuration.php

Thanks,

Anne

palafirst:

Hey Anne...I'm really enjoying your template. Very cool. Congrats and thanks.

I'm having a few strange formatting problems. The strangest being that the site looks good when first viewed:

But when I've signed on as a customer then the menu/search goes wierd:

Also, when I go to checkout there is a problem with elements hanging off the right side of the site and the "Estimate Shipping" button hanging low.

I've gone back to a clean install of the template and had similar problems. Have searched the forum and played with the CSS...but I'm definitely missing something. Thanks in advance for your time.

If you post a link to your site I can take a look. If the problems are not in the demo, then they are related to changes that you have made.

Thanks,

Anne

Hey Again...

When I went to look at the demo I realized that I'm on the wrong forum. I'm using the Responsive Sheffield Blue. I couldn't find a way to move the post to the right place so I'll post again there. Thanks.

picaflor-azul:

No configuration files were touched by the template package.

Check your includes/configuration.php

Thanks,

Anne

turns out my config file that goes with the multi-site plugin was missing the final ?> at the end of the page. that caused all of the problems.. thanks for your help.

one more thing - hate to be a bother again.. now that i have the site working and will start to customize it, i notice - and others on this forum noticed that the site loads very slow.. is it possible i missed something else?

darn i had this working nicely today and then i must have updated some setting in the configuration but now the main content area shows below the left navigation instead of next to it.. http://www.swordsofhonor.net

any idea what setting i might have messed up? i have the left column status set to 1 and the right column status set to 0