Sheffield Blue Template Support Thread

lidlchris:

turns out my config file that goes with the multi-site plugin was missing the final ?> at the end of the page. that caused all of the problems.. thanks for your help.

I am happy that you figured out the problem ;)

Thanks,

Anne

lidlchris:

one more thing - hate to be a bother again.. now that i have the site working and will start to customize it, i notice - and others on this forum noticed that the site loads very slow.. is it possible i missed something else?

The slow loading time is not related to the template. I would look to things like your image sizes, are your images optimized, your web host, etc. Also, if you look in the FAQs section of this site you will find a tutorial with instructions on how to speed up your site loading time ;)

Thanks,

Anne

Hi!

I am having a strange problem.
Alle the categories are activated and also my products, but i read the sentence There are no products to list in this category.
The only thing shown is new products for this month.

And you have to manually click the new button on the main page to see the newly added products, is that a normal procedure? I want to show the newly added products directly on the main page.

URL: http://www.car-stickers.nl/zen

lidlchris:

darn i had this working nicely today and then i must have updated some setting in the configuration but now the main content area shows below the left navigation instead of next to it.. http://www.swordsofhonor.net

any idea what setting i might have messed up? i have the left column status set to 1 and the right column status set to 0

The template is designed to be a responsive 3 column layout. If you want to use it with a 3 column display, you will have to adjust the width on line 270 of the responsive.css file with your new width--probably something like 770 px wide.

Thanks,

Anne

Marcel Wiegers:

Hi!

I am having a strange problem.
Alle the categories are activated and also my products, but i read the sentence There are no products to list in this category.
The only thing shown is new products for this month.

And you have to manually click the new button on the main page to see the newly added products, is that a normal procedure? I want to show the newly added products directly on the main page.

URL: http://www.car-stickers.nl/zen

The products problem is not related to the template. Are you sure that the products in the categories are turned on?

See this to set which tab content shows by default:

http://www.zen-cart.com/showthread.php?195520-Abbington-Mega-Template-Support-Thread&p=1134272#post1134272

Thanks,

Anne

Hi!

thank you for you fast reply, i will take a look at the css ;-)
Here is a screenshot, looks like the products are activated:
[IMG]http://img703.imageshack.us/img703/4412/pdfx.png[/IMG]

Uploaded with ImageShack.us

i added the css whatsNew line instead, but don't see a change, i will take a look tomorrow
it works, thanks!!!!

picaflor-azul:

The template is designed to be a responsive 3 column layout. If you want to use it with a 3 column display, you will have to adjust the width on line 270 of the responsive.css file with your new width--probably something like 770 px wide.

Thanks,

Anne

i think i understand this but i DO want the responsive design.. and i changed the right column status to a 1 so that the right column will show up but it does not.. i then went back and followed all the directions and started over (except for the sql commands) and i still can't get it to work. in fact now the right column shows up below the middle column..

Hi Anne,
figured it out, the date of the product wasn't saved properly and remained empty, that's why the categories weren't filled. I figured out another way to add a date and it works. Now 600 products to go... ;-)

Thank you for your great template and keep up the good work!

Marcel Wiegers:

i added the css whatsNew line instead, but don't see a change, i will take a look tomorrow
it works, thanks!!!!

I am happy that you figured it out ;)

Thanks,

Anne

lidlchris:

i think i understand this but i DO want the responsive design.. and i changed the right column status to a 1 so that the right column will show up but it does not.. i then went back and followed all the directions and started over (except for the sql commands) and i still can't get it to work. in fact now the right column shows up below the middle column..

You need to do as I said before and edit the responsive.css file. I gave you the line and suggested width to change.

Thanks,

Anne

Marcel Wiegers:

Hi Anne,
figured it out, the date of the product wasn't saved properly and remained empty, that's why the categories weren't filled. I figured out another way to add a date and it works. Now 600 products to go... ;-)

Thank you for your great template and keep up the good work!

I am so happy that you figured out the problem ;)

Thanks,

Anne

picaflor-azul:

You need to do as I said before and edit the responsive.css file. I gave you the line and suggested width to change.

Thanks,

Anne

anne, i realize you do this for free and that is admirable but some good advice is you need to listen better.. i realize people don't usually want to hear this and you probably won't answer my questions any longer but i spend 10 hours trying to figure this out today and it had NOTHING to do with changing widths.. i LIKE the responsive design and had it working but something went wrong.. after 10 hours of pulling my hair out i found it.. a bug in your template.. in your instructions your state:

Change the text in green to your site tagline, or remove it for no tagline. Be sure to keep the single quotes intact.
define('HEADER_SALES_TEXT', 'Your site tagline goe here.');

'goe' being misspelled.. but nevertheless, if you DO INDEED remove the tagline, the template breaks.. it ends up breaking the responsive template design and the regular design.. try it.. when you put anything back into the tagline it works great.. yesterday i removed the text in that field between the quotes and that was the ENTIRE reason my site didn't work.. maybe this will help someone else and if it does that is great but if you really want to or have to support something, either provide NO support or paid support or total support - not something in between just because you have to.. my 2 cents and again i realize some people can't take criticism and i may lose any more support but i would hope not.

lidlchris:

anne, i realize you do this for free and that is admirable but some good advice is you need to listen better.. i realize people don't usually want to hear this and you probably won't answer my questions any longer but i spend 10 hours trying to figure this out today and it had NOTHING to do with changing widths.. i LIKE the responsive design and had it working but something went wrong.. after 10 hours of pulling my hair out i found it.. a bug in your template.. in your instructions your state:

Change the text in green to your site tagline, or remove it for no tagline. Be sure to keep the single quotes intact.
define('HEADER_SALES_TEXT', 'Your site tagline goe here.');

'goe' being misspelled.. but nevertheless, if you DO INDEED remove the tagline, the template breaks.. it ends up breaking the responsive template design and the regular design.. try it.. when you put anything back into the tagline it works great.. yesterday i removed the text in that field between the quotes and that was the ENTIRE reason my site didn't work.. maybe this will help someone else and if it does that is great but if you really want to or have to support something, either provide NO support or paid support or total support - not something in between just because you have to.. my 2 cents and again i realize some people can't take criticism and i may lose any more support but i would hope not.

Thank you for finding the bug. If you read through the correct support thread for the sheffield blue responsive template (as is recommended before asking questions), you will find that the bug has already been addresses and I have posted a patch. I have this on a list of bugs to fix in a future template update --which yes, I will spend time on, contribute to the community for FREE and offer support to the community for FREE just as all of my other packages.

Thanks,

Anne

How do I make the useful links section of the footer also appear under Info -> Useful Links in the mega menu? I thought turning the ezpages header part on might do it. I can't seem to get any links to appear there. Thanks. I've tried a lot of templates on this site and SHeffield Blue is by far the best, I made it green though :p

http://www.thegluepeople.co.uk/

Never mind, I had ezpages_drop_menu set up wrong, I finally found where I unzipped the template and rtfm'd

CunningStunt:

Never mind, I had ezpages_drop_menu set up wrong, I finally found where I unzipped the template and rtfm'd

I am happy that you figured it out ;)

Thanks,

Anne

If I want to change the layout of individual product pages so the product description is above the add to cart box; is it as simple as moving sections around in the tpl files? Or do I need to do something else?

When I move the description so it's directly under the product image it seems to break the add to cart box layout. I guess its something to do with css but I don't really know much about css so don't know where to start.

Thanks

default layout
http://www.thegluepeople.co.uk/tgp1.jpg

with my change :(
http://www.thegluepeople.co.uk/tgp2.jpg

Hello. I have recently implemented the Responsive Sheffield Blue Template, and I am very happy with the Template and what it can do. Thank you Picaflor-Azul :-). I have however found a problem on my site https://www.knicknacs.com.au with the product info. On my General products info pages (example http://knicknacs.com.au/murano-jewelry/murano-perfume-vials/murano-glass-perfume-vial-red-flower) it barely flashed up the description before it disappears. Whereas on my General Document items the product description stays put. (example http://knicknacs.com.au/mobile-phones/6-inch-android-4.2-quad-core-mobile-phone-avalanche-720p-3g). Could someone point me in the right direction please? Is this a responsive issue, or am I not configuring it correct somewhere? Thanks in Advance.

CunningStunt:

If I want to change the layout of individual product pages so the product description is above the add to cart box; is it as simple as moving sections around in the tpl files? Or do I need to do something else?

When I move the description so it's directly under the product image it seems to break the add to cart box layout. I guess its something to do with css but I don't really know much about css so don't know where to start.

Thanks

default layout
http://www.thegluepeople.co.uk/tgp1.jpg

with my change :(
http://www.thegluepeople.co.uk/tgp2.jpg

Yes, you should be able to just move around the code blocks. My guess is that you have missed a closing div tag. If you post a link to your live site I can take a look.

Thanks,

Anne