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USPS Shipping mod. HELP!!

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23 Aug 2013, 6:49 PM
#41
ajeh avatar

ajeh

Oba-san

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USPS Shipping mod. HELP!!

Could you try this copy of testconnect.php and see what comes up?

23 Aug 2013, 6:54 PM
#42
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

Yes and here are the results....

Testing communications to various destinations. This is a simple diagnostic to determine whether your server can connect to common destinations.
For advanced "details" mode, add ?details=on to the URL.
Connecting to Zen Cart Support Server (http) ...
GOOD: CURL Connection successful.

Connecting to Zen Cart Support Server (https) ...
GOOD: CURL Connection successful.

Connecting to USPS (port 80)...
GOOD: Socket established

Connecting to USPS Production Server ...
GOOD: CURL Connection successful.

Connecting to USPS Test/Staging Server (port 80)...
GOOD: Socket established

Connecting to UPS (port 80)...
GOOD: Socket established

Connecting to FedEx (port 80)...
GOOD: Socket established

Connecting to PayPal IPN (port 443)...
GOOD: Socket established

Connecting to PayPal Express/Pro Server ...
GOOD: CURL Connection successful.

Connecting to PayPal Payflowpro Server ...
GOOD: CURL Connection successful.

Connecting to AuthorizeNet Production Server ...
GOOD: CURL Connection successful.

Connecting to AuthorizeNet Developer Server ...
GOOD: CURL Connection successful.

Connecting to LinkPoint (port 1129)...
GOOD: CURL Connection successful.

Testing completed. See results above.

23 Aug 2013, 10:07 PM
#43
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

What should I do now? It still isn't working and I don't know why? Is there something else I can do to fix this issue, please?

24 Aug 2013, 1:54 AM
#44
drbyte avatar

drbyte

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Re: USPS Shipping mod. HELP!!

Since you're running v1.3.9h, can you go to Admin->Configuration->My Store and make sure the two "CURL Proxy" settings are false and blank.
You do NOT want the proxy enabled.

24 Aug 2013, 3:11 AM
#45
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

Hi,

Okay yes I changed them in the stores back office to False and blank - but it still doesn't look like the shipping is working??? Could it be my cookies showing me the old page? Gonna try and clear them and go back in...

24 Aug 2013, 3:54 AM
#46
drbyte avatar

drbyte

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Re: USPS Shipping mod. HELP!!

It shouldn't have anything to do with cookies.

In the last zip you posted for Ajeh, with logs, you included a usps.php file.
I'm attaching that file again, after having made some alterations to it so that it puts more info in log files it creates.

So, please unzip this file. That'll give you a usps.php file, which you will need to upload to replace your current /includes/modules/shipping/usps.php file.

Then make sure your admin settings for usps are set to generate log files.
Then attempt to get a shipping quote.
Then go look at the log files it generated (just like you did with Ajeh before), and zip them up and post them here. Just the ones from the date/time range when you do the test. Don't need all the ones from earlier tests.

25 Aug 2013, 4:27 PM
#47
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

Okay I am so sorry it has taken me so long to reply... Here is the Zipped Debug flies you requested. Again thank you for your help!

25 Aug 2013, 4:41 PM
#48
ajeh avatar

ajeh

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Re: USPS Shipping mod. HELP!!

You need to contact USPS and check that your USPS Web Tools User ID is valid and active for the Production Server and make sure you do not have a typo or anything on it ...

I cannot get a USPS Quote with your USPS Web Tools User ID ... :lookaroun

25 Aug 2013, 4:46 PM
#49
ajeh avatar

ajeh

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Re: USPS Shipping mod. HELP!!

NOTE: you can Call USPS 1-800-344-7779 (7:00AM to 11:00PM ET)

25 Aug 2013, 4:49 PM
#50
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

Okay I will double check our records... I know the owner of the website and business just redid it and The one we have in the website is the NEW one she just got...

25 Aug 2013, 5:06 PM
#51
ajeh avatar

ajeh

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Re: USPS Shipping mod. HELP!!

Yes, and once you get it you must contact USPS to activate it for the Production Server for RateV4 by calling USPS ...

Let us know how that works out ...

26 Aug 2013, 6:50 PM
#52
whitehorsehill avatar

whitehorsehill

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Re: USPS Shipping mod. HELP!!

First I want to thank you all for your support and hours of work! If it wasn't for all your work none of this would have been figured out or resolved. :bigups:

I just got an email from the stores owner and everything is back working properly again!! You all are rock stars!!

Again thank you with all my heart for all your help!!

26 Aug 2013, 6:54 PM
#53
ajeh avatar

ajeh

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Re: USPS Shipping mod. HELP!!

Good deal ... thanks for the update that this is now working for you ... :smile:

8 Sep 2013, 4:41 PM
#54
wwwd avatar

wwwd

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Re: USPS Shipping mod. HELP!!

I am getting "We do not deliver to that zone" at check out. I've had about a dozen customers create accounts and never even generated a shopping basket, so I think this could be the problem. ck

I downloaded and installed the new version, still get the same error and even worse, none of the selected shipping methods show up at check out.

https://whatwouldwaltdo.com/pages/pins/index.php

8 Sep 2013, 4:48 PM
#55
ajeh avatar

ajeh

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Re: USPS Shipping mod. HELP!!

In your Zen Cart Admin ... if you go to Modules ... Shipping ... and click on USPS ...

1 Do you have checkboxes selected on Domestic and on International?

2 Do you have a Zone set?

3 Are all of your shipping modules using Sort order 0 or have you assigned Sort orders? And if you assigned them are they all greater than 0 and unique?

And just to check your USPS module ...

Go to your Zen Cart Admin and go to Tools ... Developers Tool Kit ...

In the bottom input box enter:
usps.php

Then, select Catalog ... click SEARCH ...

What comes up on the lines for:

  • @version $Id: usps.php