Responsive Sheffield Blue v2.0

sorry - forgot to mention I am using 1.5.1 - maybe this template doesn't work with this ZC version? (albeit in the plugins section it says it does?)

no doubt someone will respond soon :)

Here is the site I am working on (replace "DOT" with "."):
http://11-upgradeDOTmobetterDOTus

I have come across two problems that appear to be linked:

1. DESKTOP: The desktop version responds/changes according to width of browser window.
2. MOBILE: Request Desktop Version option––available on all mobile browsers--does not work.

DESKTOP VERSION:
I have set my site width at 980px, which is in line with convention: Amazon 1000px, Facebook 1000px, Google 950px. If a user chooses to reduce their desktop browser width below 980px, I don't want the site to resize. I want a scroll to pop up at the bottom, just as it does for Amazon, Facebook, etc.

Is there anyway to kill give the desktop version (only!) a static width?

MOBILE:
If the desktop version can be made static, is there a way to then allow it to be called via mobile browser?

Thanks!

Hello ... anyone home?

v1.5.5a - new installation - need some help please with this template.

1. How does one get 3 columns to appear? I am only getting 2 Columns showing - /admin/product_listing/ shows 3 columns - no number of columns selection in admin/layout_settings/ (as is in Responsive All Business previous template)
2. Slide show canister size - can this be reduced - what file allows for adjustment of slide show canister size??
3. Menu bar - want to delete some menu items, e.g. Brands, About Us etc - which file allows this?

looking forward to some assistance which will be very much appreciated

cheers, Mike

site for reference http://treeoflife.net.au/store/

shags38:

Hello ... anyone home?

v1.5.5a - new installation - need some help please with this template.

1. How does one get 3 columns to appear? I am only getting 2 Columns showing - /admin/product_listing/ shows 3 columns - no number of columns selection in admin/layout_settings/ (as is in Responsive All Business previous template)
2. Slide show canister size - can this be reduced - what file allows for adjustment of slide show canister size??
3. Menu bar - want to delete some menu items, e.g. Brands, About Us etc - which file allows this?

looking forward to some assistance which will be very much appreciated

cheers, Mike

site for reference http://treeoflife.net.au/store/

I am seeing 3 columns - suggest to clear your browser cache or use a different browser

frank18:

I am seeing 3 columns - suggest to clear your browser cache or use a different browser

Can I borrow your glasses please Frank - cleared cache, still seeing only two columns, on Desktop that is, single column on mobile - Firefox and Edge. What browser are you seeing 3 columns on?

cheers,
Mike

shags38:

Can I borrow your glasses please Frank - cleared cache, still seeing only two columns, on Desktop that is, single column on mobile - Firefox and Edge. What browser are you seeing 3 columns on?

cheers,
Mike

Firefox on Linux Mint (desktop), definitely 3 cols :smile:

frank18:

Firefox on Linux Mint (desktop), definitely 3 cols :smile:

Well it has me stumped - still seeing 2 columns regardless of browser.

So Frank do you have any advice on my other queries - slide show canister size, menu item changes in menu bar, alter text in New Customers box in Checkout?

cheers,
Mike

update -

1. have tried 3 different browsers on Desktop and Tablet and still seeing only 2 columns - any ideas?
2. still cannot find where to delete/add menu items in the menu bar (slim bar) - would appreciate help in isolating this file.

all other issues solved.

cheers,
Mike

shags38:

update -

1. have tried 3 different browsers on Desktop and Tablet and still seeing only 2 columns - any ideas?

I see 3 columns on both sites in your sig. Desktop Firefox.

soxophoneplayer:

I see 3 columns on both sites in your sig. Desktop Firefox.

Thanks Sax for your response - the sites in my signature are not the site with the issue which is https://www.treeoflife.net.au/store/

cheers,
Mike

Here's what I'm getting - Firefox/Windows 10

shags38:

Thanks Sax for your response - the sites in my signature are not the site with the issue which is https://www.treeoflife.net.au/store/

cheers,
Mike

I don't know if this helps at all, but at http://www.treeoflife.net.au/store/
I get 2 center columns on windows7 desktop IE 11 and Firefox 47

soxophoneplayer:

Here's what I'm getting - Firefox/Windows 10

[Attachment no longer available]

soxophoneplayer:

Here's what I'm getting - Firefox/Windows 10

Many thanks for that Sax - what you are seeing fits in with what Frank18 sees - I still only see 2 columns using Firefox/windows10 and also Chrome and MS Edge - seems Zean (below your last post) is seeing only 2 columns also.

So I figure it must be to do with how the browsers and/or Windows10 is presenting the data - it is obvious that the code is correct as it appears as 3 columns correctly for some, alas not for others.

I will look for patches for Windows10 and for any updates from Firefox - in the meantime maybe someone has a solution ?

cheers,
Mike

Zean:

I don't know if this helps at all, but at http://www.treeoflife.net.au/store/
I get 2 center columns on windows7 desktop IE 11 and Firefox 47

Thanks Zean - see my response to soxophoneplayer

cheers,
Mike

Anne - I really need your assistance please - read above posts.

thank you,
Mike

Hi there, I am hoping someone can shed some light for me on this situation I am having with my images.
It seems that when someone clicks on the product image to enlarge in just opens in the same browser.
The product image is not being displayed on the product page. The user would have to click on the back button to continue shopping.

Here is a link to see:
http://gelcandlecompany.com/aroma-warmers-c-65/tea-light-warmers-c-65_180/dragon-tea-light-burner-for-oils-tarts-and-gel-melts-bisque-p-1371.html

Running on 1.54. Which files should I be looking at?

Many thanks!

spawnie69:

Hi there, I am hoping someone can shed some light for me on this situation I am having with my images.
It seems that when someone clicks on the product image to enlarge in just opens in the same browser.
The product image is not being displayed on the product page. The user would have to click on the back button to continue shopping.

Here is a link to see:
http://gelcandlecompany.com/aroma-warmers-c-65/tea-light-warmers-c-65_180/dragon-tea-light-burner-for-oils-tarts-and-gel-melts-bisque-p-1371.html

Running on 1.54. Which files should I be looking at?

Many thanks!

I turned off the Zen Color Box in my settings and oddly enough the images pop up now, just not fully.
http://gelcandlecompany.com/gel-candle-jars-c-193/deco-jars-c-193_93/seasonal-c-193_93_150/pumpkin-spice-scented-gel-candle-120-hour-deco-jar-p-765.html

All my other install of blue sheffield show the full image in a pop up nicely.

Can you provide a link to your "other install"?

And which version is your other install?

And while I'm at it, what versions of ZC are you using? And are you also using IH4?

spawnie69:

Hi there, I am hoping someone can shed some light for me on this situation I am having with my images.
It seems that when someone clicks on the product image to enlarge in just opens in the same browser.
The product image is not being displayed on the product page. The user would have to click on the back button to continue shopping.

Here is a link to see:
http://gelcandlecompany.com/aroma-warmers-c-65/tea-light-warmers-c-65_180/dragon-tea-light-burner-for-oils-tarts-and-gel-melts-bisque-p-1371.html

Running on 1.54. Which files should I be looking at?

Many thanks!

It looks like the color box that comes installed with the template package is not working. Check to be sure that you have uploaded all of the files from the template package.

Thanks,

Anne

Sorry if this has been asked before - I've searched and searched and can't find anything on it. This template looks great but I'm finding it unbelievably hard to work with!

How can I completely remove the footer menu? I've gone to Admin -> Tools -> Flexible Footer Menu, but it only lets me rearrange things. I can't see any way to just remove anything - menu items or the whole footer menu.

How do I remove links in the header? Eg. I don't want the 'Information' dropdown but I can't figure out how to get rid of it (apart from editing a file - cant' remember which one - and completely messing it up!) I presume there's something in the admin that allows me to do this stuff??

And one last thing - I want the 'About Us' header menu item to just go to define_about_us.php - I don't want a dropdown of text / images. Just a simple link to the page.

Thanks! I've been going around in circles trying to figure this out for a few days now, and I feel like I'm just banging my head off the wall at this stage :frusty: