Plain text newsletters

kobra:

When I access admin > tools > Newsletter and Product Notifications Manager > new newsletter

I am presented with 2 windows
One for Rich Text Content:
and one for
Text-Only Content:

Do you also see these 2 windows??

Well that might be the issue - get a fresh download and have a look
It should have this contained in it

<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=$CHARSET" /> <base href="$BASE_HREF" /> <style type="text/css"> body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;} a:link {color:#0066cc;} a:hover {background-color:#eeeecc; color:#0066cc;} a:visited {color:#0066cc;} .holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;} .header {font-size:10px; padding:0px; width:550px;} .content {font-size:10px; padding:5px; width:550px;} .footer {border-top:1px solid #9a9a9a; font-size:9px; margin-top:10px; text-align:center; width:550px;} .disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;} .disclaimer1 {color:#666666; padding:5px;} .disclaimer1 a:link {color:#666666;} .disclaimer1 a:visited {color:#666666;} .disclaimer2 {color:#666666; padding:5px;} .unsubscribe {border-bottom:1px solid #9a9a9a; padding:5px;} .copyright {border-bottom:0px solid #9a9a9a; padding:5px;} </style> </head> <body> <div class="holder"> <!-- Header Section --> <div class="header"> <img src="email/header.jpg" alt="logo" /> </div> <!-- Content Section --> <div class="content"> <div>Dear $EMAIL_FIRST_NAME $EMAIL_LAST_NAME,</div> <div>$EMAIL_MESSAGE_HTML</div> </div> <!-- Footer Section --> <div class="footer"> <div class="unsubscribe">$UNSUBSCRIBE_LINK</div> <div class="copyright">$EMAIL_FOOTER_COPYRIGHT</div> </div> </div> <div class="disclaimer"> <div class="disclaimer1">$EMAIL_DISCLAIMER</div> <div class="disclaimer2">$EMAIL_SPAM_DISCLAIMER</div> </div> </body> </html> ```

I copied your newsletter template and pasted it into mine. Everything is working now including the rich text editor. :)