USPS January 17 2016 K8 - Support Quirks

Have you selected RETAIL or ONLINE pricing?
What happens if you enable **1st-Class Package Service COMM. ONLINE

**IIRC, the 13-15.99 ounce rates are only applicable to Online pricing, not retail.

I get quotes up to at least 15.9 ounces which also includes my tare weight setting.

Yes, that fixed it.

With the USPS minimum shipping rate defined, max weights defined, and online pricing chosen; the USPS rates look fair.

THX!

webskipper:

Yes, that fixed it.
With the USPS minimum shipping rate defined, max weights defined, and online pricing chosen; the USPS rates look fair.
THX!

Happy to help. Glad to hear that remedied your problem.

After installing the latest USPS module we discovered that Priority mail and Priority Mail Express are not giving the correct rates. I am shipping from 60098 and shipping to 53585 a package that is 2.75 lbs or 2 lbs 12 oz. The rate I'm getting in zen cart is 6.09 plus a $2 handling fee. However when I check the USPS site it should be $7.35 for priority mail and I'm getting 20.66 plus a $2 handling fee that should be $22.95. I turned on the log file and don't see anything wrong other than the rate coming back is incorrect. I did call USPS and they looked at it and reset the rates but it didn't change anything.
The website is jaciscookies.com
Attachment #16148

I cannot test this on your site as when I try to login I get a security warning:

Secure Connection Failed

An error occurred during a connection to jaciscookies.com. The OCSP server suggests trying again later. Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER

On my site and in your logs I see it has:

<Postage CLASSID="1"><MailService>Priority Mail 2-DayTM</MailService>
<Rate>7.35</Rate><CommercialRate>6.09</CommercialRate><CommitmentDate>2016-03-26</CommitmentDate><CommitmentName>2-Day</CommitmentName>

<Postage CLASSID="3"><MailService>Priority Mail Express 1-DayTM</MailService>
<Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-03-25</CommitmentDate><CommitmentName>1-Day</CommitmentName>

Your final quotes at the bottom of the log show:

Rate Quotes:
Priority MailTM (2-day)
Original cost: 6.09 Total Cost: 8.09

Priority Mail ExpressTM (1-day)
Original cost: 20.66 Total Cost: 22.66

NOTE: those are Online rates vs Retail quoted by USPS

NOTE: you are also adding a pound to your shipping with your Tare settings:

Maximum: 75 Tare Rates: Small/Medium: 0:1 Large: 0:0

So what makes it pick the Commercial Rate because that is the problem. Yes, we are adding a pound for packaging.

:P Oh, I got it. Thank you so much! All is working as it should now.

USPS LOWERS FIRST-CLASS RATES EFFECTIVE APRIL 10 :clap:

Effective April 10, 2016, the US Postal Service plans to reverse a 4.3% surcharge previously applied to certain mailing rates and services, including its First-Class Mail Parcel rate at USPS retail locations, Media Mail rate, and extra services such as Domestic Insurance and Signature confirmation.

Will the module need to be tweaked for this?

Of course there will ...

It'll be a few days before the Test server is even available for testing ... :cry:

I am having an issue with the shipping total in my order summary not pulling in the total cost for the add on service (insurance).. therefore it shows shipping in order total area as 2.45 and in the shipping section as 4.45. This only happened when I added the new usps rate update and am now using USPS Version Date 2016-01-17. (2 files) Version Zen of v1.5.4) I also use a Winchester black template and loads of other add ins..

What am I missing?

Please note, I am not a developer, but I do my best to follow directions and have to have developers install my 'tougher' modules - Ceon (which needs and update) FEC, etc..

thanks

Could you go to the Modules ... Shipping ... and Edit the USPS module and down at the bottom turn on the Debug to log ...

Then try a quote and in the /logs directory Zip the Shipping log(s) created and attach it to your post?

Looks like there was an update to USPS' prices that went into effect on Aug. 28th. Is an update needed for the plugin?

Does not appear to be ... just prices were updated but not code ...

Ajeh:

Does not appear to be ... just prices were updated but not code ...

Ok great. So nothing has to be done on our end? Prices are updated automatically?

Yes ... :)

International Shipping Quotes for items below 1lb seem to be too high.

I got an email from a potential customer asking if the quote of $17.25 for shipping to Australia for a 7.95 item was correct. It is not. the item only weights about .03 ounce. I can't get it to quote anything less than that $17.95 (includes a $2.55 handling fee) for low weight items no matter what shipping options I make available (international letter, large env, parcel, etc.)

The item will ship in a small envelope and should only cost about 7 to 8 dollars to ship. I have tried changing everything I can think of and it still quotes way to high.

I'ved looked everywhere and can't find the issue.

Store version I'm using is 1.54

Doesn't sound as if 1st Class is selected for International in the USPS module.

Also check if you added a surcharge.

I always quote retail not web shipping prices to cover packaging, incidentals, credit card fees, etc.

Compare your mock order shipping quotes with the shipping quotes at USPS.com or https://www.PAYPAL.com/shipnow/

webskipper:

Doesn't sound as if 1st Class is selected for International in the USPS module.

Also check if you added a surcharge.

I always quote retail not web shipping prices to cover packaging, incidentals, credit card fees, etc.

Compare your mock order shipping quotes with the shipping quotes at USPS.com or https://www.PAYPAL.com/shipnow/

I do have International First Class Selected and I have a surcharge. I have also checked USPS.com which is why I know it is not $17.25 shipping for only a 3-6 oz item. I have always had it set for Retail (not online) pricing .

Here are the settings I have normally and what I have tried.

Additional info: I ran out of time trying to reply so I have to do another post;

I went back and checked USPS.com and this time looked at the international package rate which is $13.75 then if I add to it $3.50 handling it does comes to $17.25 (like it is quoting). However, the large envelope rate is 6.75 on USPS which this item can fit into as it is flat. However, it doesn't offer that option to the customer. I have changed module to allow Ltr & Envelope options also but it still only recognizes the International Package Rate.
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