lat9:
Mike, I'm guessing based on your second paragraph that the 'no-show' is the PayPal Payments Pro (paypaldp) payment method. There are a couple of things to look at:
-
- Most recent browsers honor F12 to bring up their developers' console; press F12, then select the Console tab. OPC logs status of its AJAX-handled calls to the browser's console.
- Turn on the OPC debug via the plugin's Configuration menu. That will generate a log that tracks the OPC processing for the page, into a .log file in your /logs directory. The file is created on a customer-by-customer basis.
- Check the /logs directory; are there any myDEBUG-*.log (other than the checkout_one ones) files? They might tell a tale.
As a final suggestion, try comparing /includes/modules/payment/paypaldp.php to the version shipped in Zen Cart 1.5.4 (since you're blazing new territory on ZC 1.5.1!).
Hi Cindy - many thanks for your response (I must have had a Seniors moment with 'no' instead of 'not')
I followed your suggestions and here are the results - in 2 (or more) separate posts as too much text for one post according to the error message;
developer page source;
<!--bof payment-method choices -->
<div id="checkoutPaymentMethod" class="floatingBox forward clearRight">
<fieldset>
<legend>Payment Method</legend>
<input type="hidden" name="payment" value="paypalwpp" id="pmt-paypalwpp" /> <label for="pmt-paypalwpp" class="radioButtonLabel"><img src="https://www.paypalobjects.com/en_US/i/logo/PayPal_mark_50x34.gif" alt="Click here to pay via PayPal Express Checkout" /><span style="font-size:11px; font-family: Arial, Verdana;"> Checkout with PayPal. The safer, easier way to pay.</span></label>
<br class="clearBoth" />
</fieldset>
</div>
<!--eof payment-method choices -->
myDEBUG-one_page_checkout-log
2017-07-31 01:01:28 checkout_one_observer: checkout_one redirect: Array
(
[main_page] => checkout_shipping
[__utma] => 85241051.1274594576.1500608094.1501459147.1501462860.6
[__utmz] => 85241051.1500608094.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
[__atuvc] => 4|29,18|30,29|31
[__utmc] => 85241051
[zenid] => 4nhdpbdd7d5oe6iufjpqn4m931
[__utmb] => 85241051.3.10.1501462860
[__utmt] => 1
[__atuvs] => 597e814c06adb59c002
)
2017-07-31 01:01:28 checkout_one: CHECKOUT_ONE_ENTRY, version (1.3.0 (2017-07-12)), Zen Cart version (1.5.1), template (responsive_all_business)
myDEBUG-one_page_checkout-243.log
2017-08-03 00:11:53 checkout_one: CHECKOUT_ONE_ENTRY, version (1.3.0 (2017-07-12)), Zen Cart version (1.5.1), template (responsive_all_business)
2017-08-03 00:11:53 checkout_one: CHECKOUT_ONE_AFTER_SHIPPING_CALCULATIONS, pass (), free_shipping (), (not set)
2017-08-03 00:11:53 checkout_one: CHECKOUT_ONE_AFTER_SHIPPING_QUOTES
array (
'id' => 'zones_zones',
'title' => 'Zone Rates (Shipping to AU (0.02kg(s)))',
'cost' => 4.9000000000000003552713678800500929355621337890625,
'module' => 'zones',
)order Object
(
[info] => Array
(
[order_status] => 1
[currency] => AUD
[currency_value] => 1.00000000
[payment_method] =>
[payment_module_code] =>
[coupon_code] =>
[shipping_method] => Zone Rates (Shipping to AU (0.02kg(s)))
[shipping_module_code] => zones_zones
[shipping_cost] => 4.9
[subtotal] => 16.95
[shipping_tax] => 0
[tax] => 0
[total] => 16.95
[tax_groups] => Array
(
[0] => 0
)
[comments] =>
[ip_address] => 210.185.94.136 - 210.185.94.136
)
[totals] => Array
(
)
[products] => Array
(
[0] => Array
(
[qty] => 1
[name] => Woven Silk Necklace Cord 50cm 20" with 925 Silver Fittings
[model] => WNC050
[tax] => 0
[tax_groups] => Array
(
[0] => Sales Tax
)
[tax_description] => Sales Tax
[price] => 16.9500
[final_price] => 16.95
[onetime_charges] => 0
[weight] => 0.015
[products_priced_by_attribute] => 0
[product_is_free] => 0
[products_discount_type] => 0
[products_discount_type_from] => 0
[id] => 941
[rowClass] => rowEven
)
)
[customer] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[format_id] => 1
[telephone] => 0988907766
[email_address] => shags38##########################
)
[delivery] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[country_id] => 13
[format_id] => 1
)
[content_type] => physical
[email_low_stock] =>
[products_ordered_attributes] =>
[products_ordered] =>
[products_ordered_email] =>
[attachArray] =>
[billing] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[country_id] => 13
[format_id] => 1
)
)
messageStack Object
(
[messages] => Array
(
)
)
Array
(
[0] => Array
(
[id] => zones
[module] => Zone Rates
[methods] => Array
(
[0] => Array
(
[id] => zones
[title] => Shipping to AU (0.02kg(s))
[cost] => 4.9
)
)
)
)
2017-08-03 00:11:54 checkout_one: CHECKOUT_ONE_AFTER_ORDER_TOTAL_PROCESSING
order_total Object
(
[modules] => Array
(
[0] => ot_subtotal.php
[1] => ot_shipping.php
[2] => ot_coupon.php
[3] => ot_group_pricing.php
[4] => ot_tax.php
[5] => ot_loworderfee.php
[6] => ot_gv.php
[7] => ot_total.php
)
)
order Object
(
[info] => Array
(
[order_status] => 1
[currency] => AUD
[currency_value] => 1.00000000
[payment_method] =>
[payment_module_code] =>
[coupon_code] =>
[shipping_method] => Zone Rates (Shipping to AU (0.02kg(s)))
[shipping_module_code] => zones_zones
[shipping_cost] => 4.9
[subtotal] => 16.95
[shipping_tax] => 0
[tax] => 0
[total] => 21.85
[tax_groups] => Array
(
[0] => 0
)
[comments] =>
[ip_address] => 210.185.94.136 - 210.185.94.136
)
[totals] => Array
(
)
[products] => Array
(
[0] => Array
(
[qty] => 1
[name] => Woven Silk Necklace Cord 50cm 20" with 925 Silver Fittings
[model] => WNC050
[tax] => 0
[tax_groups] => Array
(
[0] => Sales Tax
)
[tax_description] => Sales Tax
[price] => 16.9500
[final_price] => 16.95
[onetime_charges] => 0
[weight] => 0.015
[products_priced_by_attribute] => 0
[product_is_free] => 0
[products_discount_type] => 0
[products_discount_type_from] => 0
[id] => 941
[rowClass] => rowEven
)
)
[customer] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[format_id] => 1
[telephone] => 0988907766
[email_address] => shags38##########################
)
[delivery] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[country_id] => 13
[format_id] => 1
)
[content_type] => physical
[email_low_stock] =>
[products_ordered_attributes] =>
[products_ordered] =>
[products_ordered_email] =>
[attachArray] =>
[billing] => Array
(
[firstname] => Michael
[lastname] => O'Shannessy
[company] =>
[street_address] => 19 Shetland St
[suburb] =>
[city] => Woodcroft
[postcode] => 5162
[state] => South Australia
[zone_id] => 186
[country] => Array
(
[id] => 13
[title] => Australia
[iso_code_2] => AU
[iso_code_3] => AUS
)
[country_id] => 13
[format_id] => 1
)
)
messageStack Object
(
[messages] => Array
(
)
)
2017-08-03 00:11:54 checkout_one: CHECKOUT_ONE_AFTER_PAYMENT_MODULES_SELECTION
payment Object
(
[modules] => Array
(
[0] => paypaldp.php
[1] => paypalwpp.php
)
[selected_module] =>
[paymentClass] => paypalwpp Object
(
["code"] => paypalwpp
[title] => PayPal
[description] => <strong>PayPal</strong>
[enabled] => 1
[zone] => 0
[enableDebugging] =>
[showPaymentPage] =>
[flagDisablePaymentAddressChange] =>
[sort_order] => 0
[buttonSourceEC] => ZenCart-EC_us
[order_pending_status] => 1
[order_status] => 2
[_logDir] => includes/modules/payment/paypal/logs/
[_logLevel] => 0
[fmfResponse] =>
[fmfErrors] => Array
(
)
[codeTitle] => PayPal Express Checkout
[codeVersion] => 1.5.1
[enableDirectPayment] =>
[emailAlerts] => 1
[doDPonly] =>
[buttonSourceDP] => ZenCart-DP_us
[new_acct_notify] => Yes
[cards] => Array
(
)
[form_action_url] => https://www.harmonyball.net.au/ipn_main_handler.php?type=ec&markflow=1&clearSess=1&stage=final
[cc_type_check] =>
)
)
array (
'id' => 'zones_zones',
'title' => 'Zone Rates (Shipping to AU (0.02kg(s)))',
'cost' => 4.9000000000000003552713678800500929355621337890625,
'module' => 'zones',
)
end part 1.
