One-Page Checkout [Support Thread]

shags38:

Many thanks Cindy .... any developments on the initial problem I posted about .... (credit card type not accepted) ?? .... it is still happening and is the only thing holding me up now from launching the site :(

cheers,
Mike
Mike, you identified which credit-cart *type *is causing the issue but you haven't identified the payment ***method ***that is being used when the issue surfaces.

Are there any debug-logs created when the Visa-type card is rejected by that payment method?

lat9:

Mike, you identified which credit-cart *type *is causing the issue but you haven't identified the payment ***method ***that is being used when the issue surfaces.

Are there any debug-logs created when the Visa-type card is rejected by that payment method?

Hi Cindy - payment method is Guest Checkout, Credit Card, when the error occurs. There aren't any error logs generated. Same credit card works fine with standard inbuilt checkout and when checkout with PayPal is selected with either inbuilt or Guest.

I only have PayPal active as the payment gateway - I do not use any other providers.

cheers,
Mike

p.s. altering that code fixed the error logs - thanks :)

Mike, which PayPal version are you using, e.g. paypalwpp (Express Checkout) or paypaldp (Payments Pro)? At what point in the checkout process does the message appear?

lat9:

Mike, which PayPal version are you using, e.g. paypalwpp (Express Checkout) or paypaldp (Payments Pro)? At what point in the checkout process does the message appear?
Hi Cindy, short answer is Payments Pro (Canada - suggested by PayPal) - both Express Checkout and Payments Pro are enabled - as far as I am aware Express is required to be enabled for Pro to be activated - Payments Pro is required for OPC, Express is used for 'checkout with PayPal' in standard inbuilt process - right?.

The error occurs using the credit card payment option in Guest Checkout at the very last stage when 'confirm order' is pressed.

The PayPal settings are exactly the same (copied DB) in the problematic new build site (dazzlersharmonynecklace.com) as in the existing 1.5.5f site (harmonyballpendant.com) where everything there works fine - the only differences between the two is the domain name and that the new build is 1.5.6b

The new build site (it is a 're-branded clone' of harmonyballpendant.com) is live with robots.txt set to Disallow: / .... until guest checkout is sorted (and HBP not yet redirected)

Would it be helpful if I enable OPC error logs and try another transaction and send you the log?

cheers,
Mike

Mike, let's start by getting any/all PHP Notices that are generated when the issue occurs. How about you start by installing Report All Errors (https://www.zen-cart.com/downloads.php?do=file&id=1792%29?

That plugin will overwrite the store's /includes/extra_configures/enable_error_logging.php to give a bit of control over the logging of those notices. Upon installation, there will be additional settings in Configuration->Logging. Set Report All Errors (storefront) to *IgnoreDups *and Backtrace on Notice Errors to true.

Once installed and configured, go through the OPC process to the point/page where the issue raises itself, grab a copy of the myDEBUG*.log generated at that time and send it on over.

Hello there,

I think I have an unrelated payment issue with credit cards by having this file present:-

jscript_framework.php

Before installing my template did not have this file (customised store). But it wouldn't let me install without this file present. I think it is CSS Loader or similar setup causing a clash.

I realised from a failed checkout tonight that there was a problem and from testing I narrowed it down to this file.

I don't suppose there is also a log of the customer email (I think it was a guest checkout) so I can email them to offer them apology and coupon.

Thanks in advance, again I think this is more to do with my setup and this requred file clashing with something.

@HeathenMagic, you can safely copy the like-named file from Zen Cart's zc157 branch (see https://github.com/zencart/zencart/tree/v157/includes/templates/template_default/jscript) to /includes/templates/YOUR_TEMPLATE/jscript/jscript_framework.php to see if that helps.

Thanks for that. I did a winmerge and it looks the same content, but I realise I have this file in temlate_default. I get the message that the onepagecheckout disables without this in my custom template so maybe this module is not compatible with my setup (due to CSS Loader no doubt). If I put back in custom template folder it stops credit card payments working (payflow UK).

@HeathenMagic, where did that 'titanium' template come from?

I bought from Zucando, although I am looking to buy a Bootstrap 4 theme, but no joy so far. This template I use at the moment is CSS Loader

How can I merge the registration page into a one-page payment?

jiji2018:

How can I merge the registration page into a one-page payment?
I don't understand the question. Are you asking to merge the "registered-customer" version of the Create Account page?

Yes,Can that be like that?
Registration page, shipping page, credit card page, confirmation order page are merged into one page.

jiji2018:

Yes,Can that be like that?
Registration page, shipping page, credit card page, confirmation order page are merged into one page.
Not without some ***major ***rework.

I must have gotten up this morning with a case of dumbass because the install instructions are not making sense regardless of how many times I read them.

Vanilla install in sandbox. drop tables. import live db backup into sandbox. rerun zc_install?

Which set of 'includes' files are used for a 156b install.
Only the ones in the zc156b folder or both folders worth of includes files?

How bad am I over thinking this?

RixStix:

I must have gotten up this morning with a case of dumbass because the install instructions are not making sense regardless of how many times I read them.

Vanilla install in sandbox. drop tables. import live db backup into sandbox. rerun zc_install?

Which set of 'includes' files are used for a 156b install.
Only the ones in the zc156b folder or both folders worth of includes files?

How bad am I over thinking this?
Nope, they're confusing (not intentionally), but for zc156b and later the only additional change that needs to be made is to your active template's tpl_header.php, as identified in these online instructions (https://lat9.github.io/one_page_checkout/pages/install_upgrade_v210_or_later.html).

Other than that change, the only in-distribution changes for OPC v2.1.2 are those 3 language file's template overrides. All the other files in the plugin's zip-file are specific to OPC (no more core file overwrites!).

Sorry, I'm still confused.

There are 3 separate/different 'includes' folders in the distribution and I want to make sure that I use the correct folder for the specific edits required.

So since this is an initial install on 156b, I use the unlabeled 'includes' folder and ignore the zc155f and zc156b 'includes' folders because the specific labeled 'includes' folders are ONLY used for upgrading OPC from a previous version TO the specific labeled OPC 'includes' folder?

I don't mean to be a PIA but the zc156 upgrade process has been the most confusing in my past 10 years of use and I don't want to get 2 weeks into the upgrade to find out that on day 1 the wrong file was used and require a complete do-over.

RixStix:

Sorry, I'm still confused.

There are 3 separate/different 'includes' folders in the distribution and I want to make sure that I use the correct folder for the specific edits required.

So since this is an initial install on 156b, I use the unlabeled 'includes' folder and ignore the zc155f and zc156b 'includes' folders because the specific labeled 'includes' folders are ONLY used for upgrading OPC from a previous version TO the specific labeled OPC 'includes' folder?

I don't mean to be a PIA but the zc156 upgrade process has been the most confusing in my past 10 years of use and I don't want to get 2 weeks into the upgrade to find out that on day 1 the wrong file was used and require a complete do-over.
@RixStix, you've got it (other than that required edit to your template's /common/tpl_header.php).

Thank you Cindy

Looking in zc156b responsive_classic and my clone of responsive_classic

zc156b\includes\templates\responsive_classic\common\tpl_header.php

if ($_SESSION['customer_id']) {

has already been changed in the distribution files to

if (zen_is_logged_in() && !zen_in_guest_checkout()) {