Totally Zenned
- Join Date:
- Aug 2004
- Posts:
- 732
- Plugin Contributions:
- 0
Access Blocker Support Thread
Is is possible (whether in an upcoming version or just for us individually) to add a MESSAGE to a blocked user to inform them about the block?
Here's why. A lot of legitimate customers may be accessing the ZenCart store from a shared IP (like at University's or other public access points).
Many of these public access points might actually be banned due to malicious activity from other users. But the legit customer using that same network might not be aware of it.
So when a customer is sending us a message through the Contact Us page, the plugin gives the impression that their message was sent (which is by design), but the legit customer will have no idea that we never got it because it was blocked due to their IP.
I am wondering if we can just display a configurable message that says something like, "WARNING - Your message has NOT been delivered due to your network being BLOCKED for prior malicious activity."
Of course, being configurable, a store owner can choose to offer other ways to contact them to communicate, like calling a store phone number or emailing them directly from their email address, etc.
- Jeff