User tracking mod

Woodymon:

Discovered 40 characters are allowed per line before a break tag is inserted.

In /admin/user_tracking.php
On line appx line 371

Change the 40 to 50 or whatever number of characters you prefer ...

Jeff,

I have the original code (with 40) in this spot, but I still get a scrollbar on pages with very long URLs. The amount of scrolling varies from page to page depending on the URLs involved. I have 1.3.6.2 installed.

Any suggestions on how to keep a non-scrolling display?

Thanks,

Just tried this mod again after a fresh install of 1.3.7, it worked for awhile, now I have having the same issue as before:

each time I try to view some function in admin>user tracking I get kicked out to admin login screen, and loops me back to this page, after I login.

Has has anyone fixed this issue, I am about to give up on this...

Some people seem to find this happens every time they try to access UT, some find it happens occasionally, and some never have it happen at all. Usually once you've been logged out once, you can then log back in and use the UT mod fine - until the next time you login.

I've noticed it once or twice just after the UT mod came out, but not since.

Earlier in this thread Inksale mentioned that he'd also seen it happen with other mods that use the Tools menu, so suspected it may not be confined to UT.

I vaguely remember this being discussed in the old(er) UT thread - which will now be in the archives section - perhaps there's a workaround or reason there.

dharma:

Though I have never witnessed this behavior personally I have heard a few folks say this has happened to them with other admin contributions. As Pixxi says I doubt this has anything to do specifically with the UT mod, but more likely something to do with session configuration or contributions that somehow affect the admin sessions causing the admin session to expire to quickly.

I can only suggest examining the configuration for configuration -> mystore -> Admin Session Time Out in Seconds and search the forums for "admin session timeout" where you will find much information.

Are you using any contribs such as admin profiles? If so you might check that thread to see if there are answers there...

Hope this helps!

Jeff

dharma!
What version of UT you use? user_tracking_20060805 or user_tracking_for_zen 1.3.6.2?

Thank you all for your responses....

I was running Version: user_tracking_for_zen 1.3.6 Zen Cart v1.2 Release on ZC 1.3.7

I have searched the forums in the last few weeks, and have seen a few others with a similar issue (awhile back), but no resolution.

I have had UT running successfully with no issues for 2 months, on a test site, but my main site (with a different host), has been nothing but trouble (i have tried many fresh installs). A bit disheartened today, I rebuilt my site, without UT, as I don't have any more time to trouble shoot. It is a great Mod and perhaps I will re-install it one day, but for right now I have to start with less and build up when I have more time.

Again, thank you all very much for responses and concern.

I've noticed another bizarre behavior: When a "guest" has items in his shopping cart - all the other prior "guests" have the same items in their shopping carts too.

This is 1.3.7 UT on 1.3.7 zc.

Any suggestions?

JeffD:

There is an updated version of User Tracking found here:

user_tracking.zip

This version now properly displays the product name when tracking a product page (as per Woody's report) and also now properly tracks page names on the admin side in all instances.

As these were minor changes I will probably wait until more major changes are added before uploading this version to the downloads area but you can access for now from the above link.

Please let me know if you find any issues?

Thanks,
Jeff

It seems that you have some unknow virus "installed" in this mod.
F-Secure Antivirus says so ...

JeffD-

Your site at isegames.com appears down right now. So the more recent user tracking version listed above is not available.

Your earlier UT v.1.3.6.1 released on 11-30-06 is available in the Zen Cart downloads area but not the more recent UT v.1.3.6.2 released 12-04-06.

Is there any reason we should know why it has not been uploaded? That is, are people reporting issues with the more recent version or is it something else? Thanks for any info.

Woody

chain_man:

When a "guest" has items in his shopping cart - all the other prior "guests" have the same items in their shopping carts too.

This is 1.3.7 UT on 1.3.7 zc.

Doug-

1. Is this issue still happening to you?

2. Where did you obtain UT version 1.3.7 ?

Woody

Woodymon:

JeffD-
Your earlier UT v.1.3.6.1 released on 11-30-06 is available in the Zen Cart downloads area but not the more recent UT v.1.3.6.2 released 12-04-06.

I can not get hold of this updated version either as the site appears to be down. Everything is fine on my current UT except that I don't get page titles on my products. As I believe this update fixes that, it would be handy to get it. Anyone else able to post where to download this from?

thanks

Jen

JenRed:

I can not get hold of this updated version either as the site appears to be down. Everything is fine on my current UT except that I don't get page titles on my products. As I believe this update fixes that, it would be handy to get it. Anyone else able to post where to download this from?

Jen-

Here it is for you.

NOTE: ONLY the CHANGED User Tracking v.1.3.6.2 files are in this attachment (two php files were patched and a SQL patch). You will need JeffD's previous version 1.3.6.1 User Tracking installed for this to be useful to you.

Please read the two included text files for instructions:

Read first - User Tracking v.1.3.6.2 (by JeffD) CHANGES from 1.3.6.1.txt
Read second - readme.txt

Woody

Hmm.... JeffD zip mod is damaged or whatsoever, I cannot open it.

Is it downloadable from another place?

Thanks

s_p_ike:

Hmm.... JeffD zip mod is damaged or whatsoever, I cannot open it.

Is it downloadable from another place?

Thanks
Sorry I don't know of another location to download. It is a standard zip file created with WinZip. I just downloaded on another PC and opened /extracted with 7-Zip and WinRAR. Try downloading again. If that does not work PM me your email address.

Woody

HI
Can somebody help me by giving me the url link or even the zipped packege of user tracking for zen 1.3.7, ?
I installed user tracker Version: 1.3.6.1 from download page and installed on zen fresh 137, but it doesn't work. I don't see any options in user tracking configuration in admin/tools and or in admin/configuration
thanks

JeffD:

That is very odd that you would get the same SQL error (I assume you mean duplicate key 999) since the SQL if executed properly deletes this key?

DELETE FROM configuration where configuration_group_id = '999';

> 
> Can you clarify this?
> 
> Also, when you say:
> 
> 
> Are you saying the Configuration->User Tracking Config menu choice is missing?
> 
> -or-
> 
> Do you mean when you select Configuration->User Tracking Config there are not six configuration switches listed?
> 
> Let me know and I will help?
> 
> Jeff

hi jeff

i have installed user tracker from download page 1.3.6 on zen 137; I have now so: 
 when you select Configuration->User Tracking Config there are not six configuration switches listed?
 thanks

reza:

hi jeff

i have installed user tracker from download page 1.3.6 on zen 137; I have now so: when you select Configuration->User Tracking Config there are not six configuration switches listed?

Reza,

JeffD has not been around these parts for awhile. Hoping he is well.

Did you try installing JeffD's v.1.3.6.1 User tracking version which is currently available in ZC downloads area?

I had v.1.3.6.1 running on ZC 1.37 fine. Then I upgraded to a patch which Jeff provided a few days later (v.1.3.6.2) (just a minor upgrade).

1.3.6.2 provides these updates:> Updated: 12/01/06 - Added Support for displaying product name, (borrowed from Pinghead version) as per Woody's suggestion.

Updated: 12/01/06 - Added Support for recording all page titles when tracking admin.
Updated: 12/04/06 - Added Configuration key and code for disabling category output when tracking product clicks.

Note that JeffD's User Tracking versions did not come with an uninstaller so you will need to write over your current install with the provided user_tracking.sql

Document the prefix for your shop's DB tables, if you are using a prefix. If you are not, then rather than using Zen Carts built in SQL Executor I recommend patching via phpmyadmin.

But if you do have a table prefix, then paste in the SQL code into the form at Tools > Install SQL Patches. But avoid uploading the sql file, as this can be problematic.

When you install the patch be sure to completely record and report any error message(s) which you observe.

Woody

reza:

i have installed user tracker from download page 1.3.6 on zen 137;

Reza,

Needless to say, if you are not observing the UT entries in either of the admin menus pages then the SQL patch did not occur correctly for you.

What error messages did you observe when you last ran the User Tracking SQL patch? With the issue you report, there should have have been one or more error messages in your last SQL attempt.

Although you state you installed User Tracking 1.3.6 above, in your post just previous to this one you reported you installed UT 1.3.6.1. So I am a bit confused. Did you install 1.3.6.1 over previous UT version 1.36? And if so did you run the more recent SQL patch file from 1.3.6.1?

Try uploading all 1.3.6.1 files again and patching with the 1.3.6.1 SQL patch. As previously suggested do this in phpmyadmin, depending if you have a table prefix or not.

Woody

Woodymon:

Reza,

Needless to say, if you are not observing the UT entries in either of the admin menus pages then the SQL patch did not occur correctly for you.

What error messages did you observe when you last ran the User Tracking SQL patch? With the issue you report, there should have have been one or more error messages in your last SQL attempt.

Although you state you installed User Tracking 1.3.6 above, in your post just previous to this one you reported you installed UT 1.3.6.1. So I am a bit confused. Did you install 1.3.6.1 over previous UT version 1.36? And if so did you run the more recent SQL patch file from 1.3.6.1?

Try uploading all 1.3.6.1 files again and patching with the 1.3.6.1 SQL patch. As previously suggested do this in phpmyadmin, depending if you have a table prefix or not.

Woody

Hi Woody
thanks, its what I did again:
1- deleting User Tracking Config from configuration_group_, because after reinstalling the patch, I got the message of doubble value 999. also from the table configuration all inserts related to user tracker
2- deleting table user trackung in phpmyadmin
3- putting all files of user tracker 1.3.6. (provided in download page of zen)
4- putting the upgrade files for extra functions provided by you in a zip file in this threat and overwrite them on the last putted files from ut 136
5- run sql patch (the sal of 136 and 135. v.1.2 in the the upgraded zip file are the same), but I did the upgraded one.
results:
1- I have user tracking config in my admin/configuration and also in admin/tools like this:

User Tracking Config

Title Value Action
User Tracking Visitors true
User Tracking (ADMIN) true
User Tracking (exclude this IP-Address)
User Tracking (Session Limit) 50
User Tracking (your favorite WHOIS URL) http://www.dnsstuff.com/tools/whois.ch?ip=
User Tracking (Show Product Category when tracking product clicks) true
User Tracking Visitors

Check the Customers/Guests behaviour ? (each click will be recorded)

Date Added: 09/02/2003
Last Modified: 03/03/2003

2- I see in admin/tools/user tracker this information:

User Tracking Start:

This tool allows for you to see the click patterns of the users through your site, organized by sessions. This data can be very valuable to those looking for how to improve your site by watching how customers actually use it. You can surf back and forth through the days by using the link below.
SELECT VIEW: Back to Feb 15, 2007

Now displaying the latest 50 sessions of this 24 hour period. You can also purge all records past the last 72 hours of data.

Delete all info from IP-Address purge all records

There have been 0 page views in this 24 hour period.
There have been 0 page views in this 24 hour period. Total number of users: .

NOW THE QUESTIONS:

1- the report button doesn't work?
2- how should be this page seen? I mean a list with the maps, with rows?
3- Is i normal that I have two user tracker configuration in my admi/configuration and in admin/tools , and may this make these problems mentioned above?

thanks in advance for your quick reply

reza:

3- Is i normal that I have two user tracker configuration in my admi/configuration and in admin/tools , and may this make these problems mentioned above?
You may delete /admin/user_tracking_config.php and in /admin/includes/boxes/extra_boxes/user_tracking_tools_dhtml.php, remove this line:

$za_contents[] = array('text' => BOX_TOOLS_USER_TRACKING_CONFIG, 'link' => zen_href_link(FILENAME_CONFIGURATION, 'gID=999', 'NONSSL'));