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My contact us form doesn't work...

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12 May 2006, 1:05 AM
#1
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bubblegumgoods

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My contact us form doesn't work...

I did a test on it to see if it would work, but instead it gave me this message "1146 Table 'bubblegumgoods_com_-_db.zenmain_subscribers' doesn't exist". What does that mean?

Any help would be appreciated.

Thank you,

12 May 2006, 1:08 AM
#2
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Re: My contact us form doesn't work...

Sounds like you added an add-on ...

12 May 2006, 1:18 AM
#3
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Re: My contact us form doesn't work...

So how do i fix it?

12 May 2006, 1:26 AM
#4
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Re: My contact us form doesn't work...

Haven't a clue ... what did you add to the code? :blink:

12 May 2006, 1:30 AM
#5
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Re: My contact us form doesn't work...

I don't actually. If I can figure out where to go to figure out where the code is, then maybe I could figure out what i've done wrong.

12 May 2006, 1:35 AM
#6
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Re: My contact us form doesn't work...

You did download Zen Cart and load it to your site ... then download an add-on and run a SQL file that altered your database table or added new code to your site and forgot to run a SQL file ...

12 May 2006, 1:44 AM
#7
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Re: My contact us form doesn't work...

:confused: I don't understand. I don't think i did an add on and that's what is confusing me.

12 May 2006, 1:51 AM
#8
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Re: My contact us form doesn't work...

We don't have a database table called: subscribers

So I would think that you added something to allow subscribers beyond normal create accounts ...

Let's try this ... you said you got the error when you did a test ...

What test did you do?

12 May 2006, 1:59 AM
#9
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Re: My contact us form doesn't work...

The test I did was fill out the contact us form and see if it would work, but I used a different email address in the email address box. Then pressed send and it gave me that message.

12 May 2006, 2:22 AM
#10
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Re: My contact us form doesn't work...

Go to the Tools ... Developer's Tool Kit and do a search on:

subscribers

In the Catalog ...

How many files come up?

12 May 2006, 2:50 AM
#11
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Re: My contact us form doesn't work...

7 come up.

12 May 2006, 2:56 AM
#12
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Re: My contact us form doesn't work...

This is the only reference in Zen Cart for the word: subscribes in the Catalog ...

/includes/languages/english/unsubscribe.php

12 May 2006, 3:04 AM
#13
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Re: My contact us form doesn't work...

oh now i see

13 May 2006, 12:42 AM
#14
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Re: My contact us form doesn't work...

Was there something in the unsubscribe.php that you think could have caused this?

13 May 2006, 12:47 AM
#15
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Re: My contact us form doesn't work...

I don't think so ... it looks like you have either new fields or lack of fields being run ...

If you switch your template to Classic does it still break?

13 May 2006, 12:51 AM
#16
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Re: My contact us form doesn't work...

Yes, since it's already set on Classic.

13 May 2006, 12:59 AM
#17
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Re: My contact us form doesn't work...

When you did a look up of: subscribers

In the Tools ... Developer's Tool Kit ... bottom input box ... selecting Catalog from the dropdown ... you said you have more than 1 file ...

Could you post what you see from that look up?

13 May 2006, 1:08 AM
#18
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Re: My contact us form doesn't work...

This is what i found:

/var/www/html/includes/languages/english/unsubscribe.php

Line #18 : define('UNSUBSCRIBE_TEXT_INFORMATION', '<br />We're sorry to hear that you wish to unsubscribe from our newsletter. If you have concerns about your privacy, please see our <a href="' . zen_href_link(FILENAME_PRIVACY,'','NONSSL') . '"><u>privacy notice</u></a>.<br /><br />Subscribers to our newsletter are kept notified of new products, price reductions, and site news.<br /><br />If you still do not wish to receive your newsletter, please click the button below. ');

Line #19 : define('UNSUBSCRIBE_TEXT_NO_ADDRESS_GIVEN', '<br />We're sorry to hear that you wish to unsubscribe from our newsletter. If you have concerns about your privacy, please see our <a href="' . zen_href_link(FILENAME_PRIVACY,'','NONSSL') . '"><u>privacy notice</u></a>.<br /><br />Subscribers to our newsletter are kept notified of new products, price reductions, and site news.<br /><br />If you still do not wish to receive your newsletter, please click the button below. You will be taken to your account-preferences page, where you may edit your subscriptions. You may be prompted to log in first.');

/var/www/html/zenadmin/includes/languages/english/audience.php

Line #25 : define('TEXT_NEWSLETTER_CUSTOMERS', 'To All Newsletter Subscribers');

/var/www/html/zenadmin/includes/languages/english/coupon_admin.php

Line #38 : define('TEXT_NEWSLETTER_CUSTOMERS', 'To All Newsletter Subscribers');

/var/www/html/zenadmin/includes/languages/english/gv_mail.php

Line #34 : define('TEXT_NEWSLETTER_CUSTOMERS', 'To All Newsletter Subscribers');

/var/www/html/zenadmin/includes/languages/english/index.php

Line #51 : define('BOX_ENTRY_NEWSLETTERS', 'Newsletter subscribers:');

/var/www/html/zenadmin/includes/languages/english/mail.php

Line #31 : define('TEXT_NEWSLETTER_CUSTOMERS', 'To All Newsletter Subscribers');

13 May 2006, 1:14 AM
#19
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Re: My contact us form doesn't work...

Do you have an URL to your site that we can peek at?

13 May 2006, 1:34 AM
#20
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Re: My contact us form doesn't work...

https://www.bubblegumgoods.com

It's still under some construction.