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Paypal IPN orders not being relayed to cart or emailed to owner or buyer

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1 Feb 2007, 9:29 AM
#181
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peter_homann

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Paypal IPN orders not being relayed to cart or emailed to owner or buyer

DrByte:

"IPN Info = ,,,,,,,,,,,,,," ... is this literally what it says, or did you simply use the commas to remove potentially sensitive data from public posting?

I've never seen it only show a batch of commas like that ;)

OK, I'm experiencing the same problem. I upgraded to 1.3.7, removed the Paypal IPN module then added it in as instructed.

In my Paypal account I have set my default currency to AUD$. I also accept US$

In my ZenCart I have set my default currency to US$ as most of my customers are in the USA.

If I set the currency option in Zencart Paypal IPN to use selected currency all is well.

If I set it to only AUD$ I experience the problem where I rteceive a paypal payment but no order turns up in ZenCart.

So I turned on the debugging. The final debug message #13 says

IPN WARNING::Currency/Amount Mismatch. Details:
PayPal email address = [email protected]
| mc_currency = AUD
| submitted_currency = AUD
| order_currency = USD
| mc_gross = 15.98
| converted_amount = 15.99
| order_amount = 12.38

It appears that there is a rounding problem somwhere. The order was place with the currency set to US$ for the amount of US$12.38.

Then when checking out in the Paypal enter payment info page. (Before logging into paypal), the page shows the amount as. AUD$ 15.98

When I log into Paypal, the amount still shows AUD$15.98, and this is the amount that Paypal notifies me I been payed.

I presume that the order is rejected because the converted_amount of 15.99 does not mated the mc_gross amount of 15.98.

A rounding error somewhere?

I hope this helps.

Also in debug #8 I get the message

IPN WARNING::Could not find matched txn_id record in DB

Cheers,

Peter.

1 Feb 2007, 10:16 AM
#182
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andy

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Not sure if this help, but

i couldnt get PayPal to put info from orders back into admin, zen ver 1.2.4, so upgraded to 1.3.6 for added features as well as PayPal, which we had not accepted before, still not working, so upgraded to 1.3.7 and still not working, after re reading this whole thread, added the patch files from Dr Byte and Linda, and all works ok.

The moment i updated the INP file, all the test transactions from earlier in that day, all desposited in admin!

You may need to add the updated files

Andy

1 Feb 2007, 10:49 AM
#183
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Hi Andy,

Thanks for the reply. where can I find the patch files.

Cheers,

Peter.

1 Feb 2007, 12:12 PM
#185
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Hi Andy,

Thanks. I installed the patch without success. From what I can see they are for Paypal express not Paypal IPN.

From the error message I get, it appears to be a problem that the converted currency of Zencart does not match that of Paypal. OUt by 1 cent.

Cheers,

Peter.

1 Feb 2007, 12:21 PM
#186
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

I think the main problem it fixed for me was the IPN handler page.

Andy

7 Feb 2007, 10:34 PM
#187
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

I recently upgraded to Zen Cart 1.3.7 - payments and orders are showing up in both pay pal and email order confirmations are showing up and the orders are in my admin in Zen Cart. The problem I'm having is if someone pays using an e-check - the order isn't being recorded in the Admin in Zen Cart so when the e-check clears, I don't have an order that I can approve. Can anyone help?
**
**

7 Feb 2007, 10:52 PM
#188
ajeh avatar

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Did you install the patch for this?
http://www.zen-cart.com/forum/showthread.php?t=56216

Are you using express or PayPal IPN?

Linda McGrath
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7 Feb 2007, 10:53 PM
#189
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

I'm using Pay Pal IPN so I don't believe I need the patch.

7 Feb 2007, 10:56 PM
#190
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Humor me ... get the patch as there are shared files ...

Also ... even though you are not using it ...

Click on PayPal Express ... Click Install ... Click Update ... Then Click Remove ...

There is a database change I want to make sure is made for you that is in that patch ...

Then please try an e-check now and let us know if that works ... I know it takes a couple days but it would help you and us resolve your problem ... as this must be tested on a New e-check to know if it is fixed ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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8 Feb 2007, 6:45 PM
#191
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Linda,
I have the same problem. PayPal e-check orders are not showing in admin. Regular PayPal payments are. I applied the above fixes and will let you know if successful.
Jeff

8 Feb 2007, 7:14 PM
#192
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donnasotb

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Linda, I also tried your fix but I haven't had an e-check come through. I set up a separate pay pal account in an effort to test it using an e-check but it takes a couple of days as it wants me to confirm the account.

9 Feb 2007, 3:46 AM
#193
ajeh avatar

ajeh

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Time is on my side ... :cool:

Let us know what you come up with ... thanks!

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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14 Feb 2007, 2:59 PM
#194
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

A quick update. Regular PayPal orders are coming through fine. We have not received an echeck order through PayPal yet.
I looked over our past history and this a longer than normal gap for PayPal echeck orders for us. ???

14 Feb 2007, 3:01 PM
#195
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

NOTE: there has been an update to the Patch on the 9th ...

http://www.zen-cart.com/forum/showthread.php?t=56216

Thanks for the info ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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14 Feb 2007, 4:02 PM
#196
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Linda
Missed that! Done now.
Thanks

14 Feb 2007, 4:41 PM
#197
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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Linda,
Thanks I did that one now I have an error in my admin section under Payment modules. Here's the error:
Warning: main(/home/sotbadmin/domains/scrapoutsidethebox.com/public_html/store/includes/languages/english/modules/payment/paypal_curl.php): failed to open stream: No such file or directory in /home/sotbadmin/domains/scrapoutsidethebox.com/public_html/store/admin/modules.php on line 174

Warning: main(): Failed opening '/home/sotbadmin/domains/scrapoutsidethebox.com/public_html/store/includes/languages/english/modules/payment/paypal_curl.php' for inclusion (include_path='.:/usr/local/lib/php') in /home/sotbadmin/domains/scrapoutsidethebox.com/public_html/store/admin/modules.php on line 174

Fatal error: Call to undefined function: check() in /home/sotbadmin/domains/scrapoutsidethebox.com/public_html/store/admin/modules.php on line **179
What do I do now?
**

14 Feb 2007, 5:03 PM
#198
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ajeh

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Sounds like bad uploads ... try reloading the files again ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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14 Feb 2007, 5:16 PM
#199
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donnasotb

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

I tried that - it didn't work? Any other ideas?

14 Feb 2007, 5:21 PM
#200
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ajeh

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Re: Paypal IPN orders not being relayed to cart or emailed to owner or buyer

Looks like you loaded the files incorrectly ...

Look at the file structure of your site vs the file structure of the Patch ...

You have loaded the paypal_curl.php in the wrong directory ...

Check that the files in:
/includes/modules/payment

are just payment files ...

Check that the files for:
/includes/modules/payment/paypal

are just the files for paypal ...

Do not mix up the directories as the:
/includes/modules/payment

directory should only contain files written to be payment modules ... this is a self loading directory and if you put the wrong files, copies, etc. in there it will throw errors ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!