Image Handler 2 (for ZC v1.3.8 ONLY) Support

My IH2 is not working from product pages... it displays the formatting tables, but no image. The images and MouseOver pop-up are working in other areas of the cart... e.g. "customers who bought this also purchased..."

It has been working, as far as I know. The most recent mod was the better together, and better together admin.

My ZC version is 1.3.9h.

The javascript error on the product page is:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.3; .NET CLR 1.1.4322)
Timestamp: Tue, 11 Jan 2011 13:17:36 UTC

Message: Expected ')'
Line: 205
Char: 402
Code: 0
URI: http://www.banberryplace.com/index.php?main_page=product_info&cPath=1_37&products_id=2462

Any help or suggestions would be much appreciated.

Does anyone know why the images created in the folder with permissions set to 755 bmz_cache not read?
images are created with a path:
https://www.exemple.com/bmz_cache/4/ksfjsjfjsf44656.jpg
and are read:
https://www.exemple.com/bmz_cache4ksfjsjfjsf44656.jpg
of course nothing appears on the site, now I set folder creation BMZ to 655 to display images and operate imagehover. thanks

1.3.9
No Upgrades - very current install.
I have installed the blank sidebox addon yesterday.
I am just tweaking the classic template.
http://www.akihabaracosplay.com

Hi! I just went through this and installed everything again (I didn't even drag and drop via FileZilla, I meticulously went through each file and re-installed it) but it's still not working. :(

It says to install it in the root of my store, but I don't really have a root.

It's pretty much just straight to my www folder.

Is there something that I'm supposed to do that I'm just missing? Thank you.

~Indi

I feel so stupid. :oops:

I didn't even realize there was anything I needed to do in the Configuration -> Images tab.

It works like a charm! Thank you so VERY much! :clap:

uruharacosplay:

It says to install it in the root of my store, but I don't really have a root.and the rest of that text says the the root of your store is where the store's index.php file is.. This is text used commonly in Zen Cart modules.. You might want to a little Google homework just to get your self up to speed on some of the terminology you'll see used.. (ie: site root, web root, etc..)

Glad you got it all sorted out..

ok...when you go to your server files via ftp.....you should see the regular public_html -- www (or whatever yours show, mine just lists all directories in there)

IF you have your store files in a folder of their own then go there otherwise locate the exact name of the folders from the zip--matching yours on your ftp

example:

zip: admin/includes
server side: admin/includes

follow that way of thinking then take the items that are in each respective folder and put them into the same place on the server.

remember that if any folder says something like your_template means you should have a folder on your server in that same section named like your template you are using...in this case classic since you are tweaking it....then drop that file into it. that is your override folder so that any edited file in the main includes folder NOT admin/includes--- is "safe" from being overwritten when another upgrade is done. Otherwise you will need to redo all edits.

so admin/image_handler.php would get placed directly into the admin folder --- or whatever your admin folder has been renamed to

admin/images items goes into the same place on server and so forth

the bmz_cache will be dropped into the area where all the store folders are located and its permissions should be set to either 755 or 777 -- depends on your host, try one if problems then try the other one.

hope this helps...I tend to confuse folks :shocking:

uruharacosplay:

1.3.9
No Upgrades - very current install.
I have installed the blank sidebox addon yesterday.
I am just tweaking the classic template.
http://www.akihabaracosplay.com

Hi! I just went through this and installed everything again (I didn't even drag and drop via FileZilla, I meticulously went through each file and re-installed it) but it's still not working. :(

It says to install it in the root of my store, but I don't really have a root.

It's pretty much just straight to my www folder.

Is there something that I'm supposed to do that I'm just missing? Thank you.

~Indi

Looks like you do have it all sorted out.. Your small, medium and large images are being served up from the bmz_cache folder as they should be.. Good job!:smile:

Going forward make sure you read the WHOLE readme document before installing any module.. I make this a habit before I even begin any install.. This way if there's anything I need to know outside of the normal install instructions, I'm ready..

uruharacosplay:

I feel so stupid. :oops:

I didn't even realize there was anything I needed to do in the Configuration -> Images tab.

It works like a charm! Thank you so VERY much! :clap:

giancalr:

Does anyone know why the images created in the folder with permissions set to 755 bmz_cache not read?
images are created with a path:
www.exemple.com/bmz_cache/4/ksfjsjfjsf44656.jpg
and are read:
www.exemple.com/bmz_cache4ksfjsjfjsf44656.jpg
of course nothing appears on the site, now I set folder creation BMZ to 655 to display images and operate imagehover. thanks
A real link to your site would help..

nolsowski:

How do I get it so it points to that folder? I have 1100 + products uploaded with pics is there a way I can rename the folders and the pics will still show up without having to re upload them all again?

nolsowski:

I think I have it now. I set the permissions to 777 on the bmz_cache folder instead of the 755.

Nope still not working correctly.. NONE of your medium or large images are being served up from the bmz_cache folder..Re-read the readme document again and go through ALL of the image settings.. It appears that you are missing a setting which is causing IH2 to not properly serve up the images.. (and I don't know which one.. you'll need to compare the suggested settings in the readme against yours to see what got skipped)

BTW you don't have Image Manager installed as well do you?? Because Image Manager and IH2 cannot be installed together.. and I believe the Image Manager readme says as much..

DivaVocals:

A real link to your site would help..

my site is https://www.erboristeriabio.com

giancalr:

my site is www.erboristeriabio.com
We need the USUAL compliment of information that we always ask for here..

• Link to your site (specifically links DIRECTLY to the products which work correctly AND links to the ones that don't -- please don't ask folks to fish through your site looking for the issue)
• What are your image settings??
  Providing this when you post helps cut down on back and forth guess sessions.. Much better if you provide FULL information up front.. Thanks:wink2:

DivaVocals:

We need the USUAL compliment of information that we always ask for here..

• Link to your site (specifically links DIRECTLY to the products which work correctly AND links to the ones that don't -- please don't ask folks to fish through your site looking for the issue)

• What are your image settings??

Providing this when you post helps cut down on back and forth guess sessions.. Much better if you provide FULL information up front.. Thanks:wink2:

the problem is in all the images, the configurations of HI are standard, the images are read as follows:
http://www.erboristeriabio.com/bmz_cache445be2f8c827da7283c96cc4e96bcfdf8.image.100x56.png
Instead of this:
http://www.erboristeriabio.com/bmz_cache/4/45be2f8c827da7283c96cc4e96bcfdf8

giancalr:

the problem is in all the images, the configurations of HI are standard, the images are read as follows:
http://www.erboristeriabio.com/bmz_cache445be2f8c827da7283c96cc4e96bcfdf8.image.100x56.png
Instead of this:
http://www.erboristeriabio.com/bmz_cache/4/45be2f8c827da7283c96cc4e96bcfdf8It looks like you have IH2 turned off in your store. I'd suggest double checking your file merges between IH2 and your lightbox contribution.. It's possible that something went wrong in that setup.. Otherwise double check you image settings against the suggested settings in the readme, and make sure that soemthing didn't get skipped..

DivaVocals:

It looks like you have IH2 turned off in your store. I'd suggest double checking your file merges between IH2 and your lightbox contribution.. It's possible that something went wrong in that setup.. Otherwise double check you image settings against the suggested settings in the readme, and make sure that soemthing didn't get skipped..

in my test site is working fine https://www.erboristeriabio.com/zen139 HI Lightbox who now live on the site Hi I turned off because if you do not see no more pictures.

giancalr:

in my test site is working fine www.erboristeriabio.com/zen139 HI Lightbox who now live on the site Hi I turned off because if you do not see no more pictures.
If it's working on your test site then something went wrong when moving it to the live site.. this is not really an IH2 issue at all.. It is more likely that the REAL issue you have is that something went wrong in your transfer of files to your live site which is causing IH2 to not function on your live store.. This is not caused by IH2, rather IH2 is ILLUMINATING another issue you have..

I suggest doing a careful comparison of the files and database in your test store and your live store.. Make sure your configuration file for the live store refelects the correct paths. (for example you may have inadvertetnly skipped a required "/" in your configure.php file).

I wish I could offer more, but at this point I think it's clear that this is NOT an issue with IH2 at all..

DivaVocals:

If it's working on your test site then something went wrong when moving it to the live site.. this is not really an IH2 issue at all.. It is more likely that the REAL issue you have is that something went wrong in your transfer of files to your live site which is causing IH2 to not function on your live store.. This is not caused by IH2, rather IH2 is ILLUMINATING another issue you have..

I suggest doing a careful comparison of the files and database in your test store and your live store.. Make sure your configuration file for the live store refelects the correct paths. (for example you may have inadvertetnly skipped a required "/" in your configure.php file).

I wish I could offer more, but at this point I think it's clear that this is NOT an issue with IH2 at all..

I deleted all the files, input from the beginning, not working, or something you need to set some configuration file php.ini or server,
in the configure file is ok.

giancalr:

I deleted all the files, input from the beginning, not working, or something you need to set some configuration file php.ini or server,
in the configure file is ok.
Again I'm not sure what else I can say since this is really not an issue with IH2 and more of an issue with what was different about your live site versus your test store.. Not really an IH2 issue at all.. at this point it's pretty clear that this is not being caused by an IH2 error..

It's not that IH2 doesn't work because there's something wrong with IH2.. IH2 isn't working because there is something different between the your test and live store's configuration and this difference is affecting IH2's behavior.

Since both stores are on the same server the most likely causes are any files which include file path data (.htaccess or configure.php files)

You may need to consider hiring someone to help you get this all straightened out..

Where do I set the "IH medium image Settings"?

In the readme it say this setting "applies to ... the rollover image displayed when hovering your mouse over the the small images."

I do not find this setting in Configuration -> Images.

I had set both my small image and the product image size to 160px. When I rollover the small image in the listing, I get an hover image that is exactly the same size. I would like the hover image to be like 500px (even larger than the product image).

Hover size is controlled here:

Product Info - Image Width
Product Info - Image Height

However, these same settings control the size of the image on product info pages, which is known as the 'medium' image. So, to control hover that does not also make your medium image huge, you would have to do something like change the hover code to display the large image before looking for a medium image, as follows:

In your file:
includes/classes/bmz_image_handler.class.php

Find the following (about line 697)

$zoom_sizetype = ($this->sizetype=='small')?'medium':'large';

and replace it with:

$zoom_sizetype = ($this->sizetype=='small')?'large':'medium';

finlander:

In your file:
includes/classes/bmz_image_handler.class.php
Hi,
are you sure about this?
I thought that zoom stuff was something that is broken and not used in the current image handler version.

I thought the hover is controlled by some javascript somewhere, but not in the function you are mentioning, or am i totally incorrect?

I am looking for the code that controls the hover so i can try to fix it into using utf-8 when reading in the title (product name).
If you have any ideas where it could be i am all ears :smile: