AUSTPost module

Why when i try and add the 500g satchels as a postage option does it come out with an error saying it cannot calculate cost?

Antheia:

Why when i try and add the 500g satchels as a postage option does it come out with an error saying it cannot calculate cost?

Two possible reasons. 1. The item(s) in the shopping cart weigh more than 500gm, or 2. The items in the shopping cart exceed the dimensions of the 500gm bags.

Rgds
Rod

RodG:

Two possible reasons. 1. The item(s) in the shopping cart weigh more than 500gm, or 2. The items in the shopping cart exceed the dimensions of the 500gm bags.

Rgds
Rod

Both those reasons do not apply. It is under 500g and the dimentions are fine.

Antheia:

Both those reasons do not apply. It is under 500g and the dimentions are fine.

I apologise in advance for not believing you, but those really are the only two reasons for the prepaid satchels to not show (assuming they've been enabled), so that means what YOU think are the weights and dimensions being used are not the same as what the shopping cart is seeing. The most common causes of this is failure to take the tare weights into consideration, or using the wrong weihting scale (gms vs kgs).

The default tare weight is 3kg, and from what I've seen in the server logs, your are (or were) still using this default.

I've just had a look at your store and added one of your products to a cart and have noticed you now appear to have corrected this with a tare weight of 40gms and that the dimensions are quite valid, so I can only assume that you currently have the prepaid satchel options disabled?

Cheers
Rod

Hi,
i downloaded the Aust post module and have found all the folders except for the catalog folder and custom folder. do i need to create a directory for these? if so where should i put it? under includes?

should i create a custom folder under templates the same as template_default? it seem to have the matching files.

Many thanks

I seem to be having a different problem, when going through checkout this is the error, it has only occurred after upgrading to 1.3.8

AustPost (ERROR:Unable to obtain a valid quote from the Australia Post Server.
You may still checkout using this method and we will contact you with postage costs as soon as possible.):

It does show the prepaid bag but for 3kg when the item is only .45kg in the cart.
?

emosun1:

Hi,
i downloaded the Aust post module and have found all the folders except for the catalog folder and custom folder. do i need to create a directory for these? if so where should i put it? under includes?

should i create a custom folder under templates the same as template_default? it seem to have the matching files.

Many thanks

Please read the INSTALL.txt file that is supplied with the distribution files.

Also, don't take this the wrong way, but the fact that you are asking this tells me that you are getting way ahead of youself. There are many more customisations and cool things for you to play with before you should even consider playing with boring stuff such as the postage modules. Your fun learning experience with these other addons will prepare the way for the more complex modules (such as AustPost).

Cheers
Rod

gabbytwin:

I seem to be having a different problem, when going through checkout this is the error, it has only occurred after upgrading to 1.3.8

AustPost (ERROR:Unable to obtain a valid quote from the Australia Post Server.
You may still checkout using this method and we will contact you with postage costs as soon as possible.):

It does show the prepaid bag but for 3kg when the item is only .45kg in the cart.
?

Uninstall and reinstall the AP module (to ensure the database tables are up to date).
Check your TARE weights.
Check your kgs/gms settings.
Check your default parcel dimensions
Check the individual product dimensions.

Rgds,
Rod

This is a new question!

I only want to use 500G & 3KG postage bags, but of course when it goes over the weight limit it shows the no postage option message...

ERROR:Unable to obtain a valid quote from the Australia Post Server.
You may still checkout using this method and we will contact you with postage costs as soon as possible

All items sold will fit into either 500g or 3kg bags. Is there a way to make it so when the amount of items overflow the weight or volume of one bag a new one can be added on to the postage price.

For example 10 items can be stuffed into one 3kg bag, but if someone wants to purchase 12 then the austpost module will allow the cost for 1x3kg bag + 1 x500g bag.

I hope this makes sense.

Danny

danpoole:

This is a new question!

I only want to use 500G & 3KG postage bags, but of course when it goes over the weight limit it shows the no postage option message...

ERROR:Unable to obtain a valid quote from the Australia Post Server.
You may still checkout using this method and we will contact you with postage costs as soon as possible

All items sold will fit into either 500g or 3kg bags. Is there a way to make it so when the amount of items overflow the weight or volume of one bag a new one can be added on to the postage price.

For example 10 items can be stuffed into one 3kg bag, but if someone wants to purchase 12 then the austpost module will allow the cost for 1x3kg bag + 1 x500g bag.

I hope this makes sense.

Danny

Can't do much about the size constraints (at least not without a lot more complex coding), but you can have your items divided by the weight constraints by manipulating the "Maximum Package Weight you will ship" setting under the shipping & packaging options.
If you set this to "3000" (if weighing in gms) then any items/parcels weighing more than this will be split into multiple parcels before being passed over to the Australia Post module.

Thats the theory.

In practice, I've never actually tried it so I can't say for sure whether your quotes will be accurate or not. They should be correct.

Cheers
Rod

Thank you Rod for making large letters available in the new version.

I have a site for which I only want to allow registered mail for both parcels and letter rates. Is there a way to disable the letter rate from showing so that only the registered letter is available?

It works for parcels as I didnt' tick the regular parcel option, only registered but if I want to offer registered letter (or large letter) both letter and registered letter options show.

I am sorry for been so difficult ... but life is so full of combinations. Thank you again.

vivaraquel:

I have a site for which I only want to allow registered mail for both parcels and letter rates. Is there a way to disable the letter rate from showing so that only the registered letter is available?

It appears I still didn't consider that as an option. Oh well, if you are sure that you wish to disable the letter rates from showing, the easiest thing for you to do would be to load
/includes/modules/shipping/austpost.php into a text editor.

Locate Line 357 (or thereabouts), which should read something like:
$method[] = array('id => "LET", 'title' => "$shipping........ )

Add a couple of slashes to the begining of this line, like so....

// $method[] = array('id => "LET", 'title' => "$ship

Resave the file.
All being well the non-registered letter rates should now be hidden.

Cheers
Rod.

PS. There are better ways of doing this, but this is probably the easiest.

Great, that worked a beauty. Thanks Rod.

Ok, I really am not trying to be difficult but I was thinking while on my way home from the post office and wondering if there's a way to include a handling fee based on a percentage rather than an amount.

The reason been that I include handling costs such as paypal fees in my shipping handling charge but of course this is worked out as a percentage of the total paid. So a fee that would be enough for a parcel rate would be too much for a lrg letter rate so I kind of thought a percentage woudl make it more total friendly.

Just a thought. Thank you Rod.

vivaraquel:

Ok, I really am not trying to be difficult but I was thinking while on my way home from the post office and wondering if there's a way to include a handling fee based on a percentage rather than an amount.

The reason been that I include handling costs such as paypal fees in my shipping handling charge but of course this is worked out as a percentage of the total paid. So a fee that would be enough for a parcel rate would be too much for a lrg letter rate so I kind of thought a percentage woudl make it more total friendly.

Just a thought. Thank you Rod.

I'll take this under consideration, but there is no 'easy' way of doing this without 'breaking' the current fixed price methods, which means a lot of additional coding to satisfy all requirements. In other words, don't hold your breath waiting.

Cheers
Rod

Thanks Rod!

I just want to say that this is a fantastic module, very easy to install, excellent work and thank you for your support earlier today!

Regards,
Phil.

I have a different problem.
Aust post mod was working fine. the settings I have are: item 1 always free shipping. item 2 normal shipping (as per Aust post.) It was working but now I get error message from the shipping estimator & the same happens if i try to go to the checkout...ERROR /includes/modules/shipping/austpost.php on line 888

ALSO another question. Is it possible to set it so item #1 is free shipping within Australia only but international orders as per Aust post?
For all other items - austpost rates including international?

Many thanks

emosun1:

I have a different problem.
Aust post mod was working fine. the settings I have are: item 1 always free shipping. item 2 normal shipping (as per Aust post.) It was working but now I get error message from the shipping estimator & the same happens if i try to go to the checkout...ERROR /includes/modules/shipping/austpost.php on line 888

This is probably caused because the Australia Post server has been offline for most of the day (17 May 2008).

emosun1:

ALSO another question. Is it possible to set it so item #1 is free shipping within Australia only but international orders as per Aust post?
For all other items - austpost rates including international?
Many thanks

I dunno. This isn't really an AP module issue, it is a zencart issue. The Aust Post module will quote (or not quote) according to the data passed to it by the core zencart code. It knows nothing at all about free shipping or any other kind of non AP shipping options.

Cheers
Rod

Hi again. The module (or something) is playing funny buggers with me. I have 2 items atm in my site https://www.sellhandmade.com.au

One item's diemnsions are weight 10 gms, H 1cm, L 6cm and W 6cm.
The other is weight 70 gms, H 2.2cm, L 9cm, W 9cm.

Postage costs for the 1st item is accurate but the postage costs for the second are not. It says it is been sent in 4 boxes!!

I entered the info of the 2nd item as a parcel under 250gms on the aus post site and with registered and delivery confirmation it should be the same cost as what the 1st item's parcel rate is showing on the estimator pop up.

I changed the H, W and L on the second item to match the 1st but is was still quoting really wrong, $20.50. So I changed the dimensions back and changed the weight to be the same as product 1 and it worked only quoting the parcel rate which is correct and for the correct amount.

Obviously it's something to do with the weight. However, even the aus post site is quoting it correctly as a parcel under 250 gms. I am confused as to why it's doing this. My parcel weight ratios in the SHIPPING settings are set to 0:0. All the neccesary files are set from lbs to gms.

Any idea will be appreciated.

I am getting this message when I go to shipping modules

Warning: main(/home/harmonyc/public_html/pureearthspringfield/includes/languages/english/modules/shipping/austpost.php) [function.main]: failed to open stream: No such file or directory in /home/harmonyc/public_html/pureearthspringfield/admin/modules.php on line 173

Warning: main(/home/harmonyc/public_html/pureearthspringfield/includes/languages/english/modules/shipping/austpost.php) [function.main]: failed to open stream: No such file or directory in /home/harmonyc/public_html/pureearthspringfield/admin/modules.php on line 173

Warning: main() [function.include]: Failed opening '/home/harmonyc/public_html/pureearthspringfield/includes/languages/english/modules/shipping/austpost.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/harmonyc/public_html/pureearthspringfield/admin/modules.php on line 173

Can anyone help?