Track Package from FedEx, UPS, Postal, DHL, etc..

jeking:

When a customer views their order history, I get this (TABLE_HEADING_TRACKING_ID) where is should say "Tracking ID". It's working fine one a different site, so I know it's something on this site.

I tried reinstalling the original files, but that didn't fix it. Where is this variable set?

It is define in the 2 files:
admin/includes/languages/english/tracker.php
includes/languages/english/tracker.php

Make sure you have these files or reinstall these 2 files and it should work.

Thanks for the reply, but both those files look fine. They show:

define('TABLE_HEADING_TRACKING_ID', 'Tracking ID');

What else would I check?

When you go to Admin->Customer->Add Tracking ID page

1. Does it display TABLE_HEADING_TRACKING_ID or "Tracking ID"?

2. Make sure the files are not in your custom template folder.
   i.e. The files should be in
   includes/languages/english/tracker.php
   NOT includes/languages/english/customtemplete/tracker.php

3. If that didn't work. Use Admin->Tools->Developers Tool Kit.
   Search for "TABLE_HEADING_TRACKING_ID" in the Look-up in all files section.
   Select All files-Catalog/Admin and display the results or email it to me. (The results will show your admin folder. If you renamed your admin folder, make sure you mask it when you display the results.)

This is probably simple but I installed the Ty Mod and it works other than, when an customer or admin clicks on the tracking number it pops up the UPS site in another window but it doesn't automatically paste the tracking # in the window so the customer has to type it manually. Is this how the MOD is suppose to work or did I do something wrong?

Your customer should not have to copy and paste the tracking id. Clicking the link should open a window to the tracking detail page. Over time, the tracking link may change. I do not use UPS so I do not keep up to date with there links.

You have to update the tracking link. Go to Admin->Configuration->Ty Package Tracker. By default, UPS is carrier 2. Change that tracking link to

http://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=

and it should work.

Thank you very much I knew it was easy. That fixed it! How do I keep up-to-date on that tracking link?

Sometimes I get orders that are shipped to me by UPS from other vendors. Usually, there is a link that brings you to the UPS tracking page. I use that same link as the tracking link. There applies to other shipping company also.

You may also search online for it.

is there any way to add the carrier's logo beside the tracking number on the order information page and on the email sent?

It is possible to add the logo but it's not worth the trouble. You will need knowledge in html and some php coding. Their logo are copyrighted, so you will need to obtain permission from each company to display it.

colosports:

It is possible to add the logo but it's not worth the trouble. You will need knowledge in html and some php coding. Their logo are copyrighted, so you will need to obtain permission from each company to display it.
Thanks but I have already figured it out. All you have to do is add the html code to display a image in the carrier name field in the configuration menu.
Very easy to do. And I already have permission to use their logos.

Here are some quick logos I made towards that end if people want them.

I'm assuming the above poster replaced the name configuration field with an img src tag to the images. You can steal the images from me, but please save them. Hotlinking is bad, m'kay?

Hi, i followed the provided instructions. When I click on Add tracking ID, the TY tracker page opens up but I don't have any other options. I have added an attachment of the problem.

Do you have any sale orders that was completed?

colosports:

Do you have any sale orders that was completed?

This is a very dumb question, how do I complete the orders? I guess that is the reason why I can't see them!

Just place a regular order from your online store. Once you completed the order and go through the 3 step checkout process, the orders should show up.

colosports:

Just place a regular order from your online store. Once you completed the order and go through the 3 step checkout process, the orders should show up.

In that case I have had 8 complete orders through paypal, for some reason, when I click on orders, I can't see any of the orders. Even under "add tracking id" nothing is there!

any idea?

You did not install it correctly.
When you go to Admin->Configuration->Ty Packager Tracker, what do you see. Are there any options to configure?
Did you rename your admin folder? Make sure you also rename the admin folder to the appropriate name or upload the admin section to the correct location.

colosports:

You did not install it correctly.
When you go to Admin->Configuration->Ty Packager Tracker, what do you see. Are there any options to configure?
Did you rename your admin folder? Make sure you also rename the admin folder to the appropriate name or upload the admin section to the correct location.
Ok, this is what I see. I think I installed it properly. Not sure what to do next!

When you click on Admin->Customers->Orders (http://www.yoursite.com/admin/orders.php), does it display any orders?

colosports:

When you click on Admin->Customers->Orders (http://www.yoursite.com/admin/orders.php), does it display any orders?

ok, i resolved the problem. It was my order_total module. It wasn't installed. Thanks for the help!

Do you know the tracking for EMS so that the tracker number will be entered automatically?

http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE