Discount Coupon Guide?!

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12 May 2010, 2:00 PM
#41
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needhelpwiththis

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Discount Coupon Guide?!

Any ideas as to how I could go around doing this...?

12 May 2010, 2:46 PM
#42
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ajeh

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Re: Discount Coupon Guide?!

Without rewriting the code for this ... i really cannot say as you have to gather all of the information then display all of the information ...

Linda McGrath
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23 Jun 2010, 5:17 PM
#43
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cdnbride

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Re: Discount Coupon Guide?!

Laszlo:

When I create a coupon and email it to the customer the coupon description that I specified when creating the coupon does not show up in the email. Only the description that I specify when I email the coupon shows up.

Another problem is that the value of the coupon is displayed in the subject line only. I already had customers coming back and asking what the value is as it is not in the email itself.

Of course it will work if I include the value when I email the coupon from the coupon admin area.

I would have thought that the coupon description info when the coupon was created would be included in the email sent through coupon admin but it does not seem to be.

Am I missing anything?

I think that this is the same problem that I'm having, only my description is a jpeg image of the coupon. Does anybody have a fix for this?
Lisa

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28 Jun 2010, 11:15 PM
#44
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ongat

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Re: Discount Coupon Guide?!

Can anybody help with fixing a calculation errors when using a category discount?

Here's the problem:
I have a 10% discount for category A. The discount is applied correctly to an item from category A when placed in the shopping cart.
Example
$100 subtotal

  • $10 category A discount
    =====
    $90 total
    Zen Cart also correctly does not apply the 10% discount if an item from category B is placed in the shopping cart. Ex. Subtotal $200 = total $200

However, if an item from category A and B are in the shopping cart here's how it calculates:
$300 subtotal ($100 category A + $200 category B)

  • $10 category A discount
    =====
    $90 total

The $200 for an item from category B is not included in the final price. I'll quickly go out of business using this math.:dontgetit

29 Jun 2010, 1:01 PM
#45
ajeh avatar

ajeh

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Re: Discount Coupon Guide?!

Set your restrictions up as:

Top DENY
Category A ALLOW

see if that works better for you ...

Linda McGrath
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29 Jun 2010, 2:52 PM
#46
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Re: Discount Coupon Guide?!

Thanks Ajeh for the response.
I modified the restrictions per your recommendation and have the same results. I also tried only setting restrictions to:

Category A ALLOW

Same thing.

Could it be in the Order Total Module? Here is how I have it set up:

Discount Coupon ot_coupon 280
Group Discount ot_group_pricing 290
Gift Certificates ot_gv 840
Low Order Fee ot_loworderfee 400
Shipping ot_shipping 200
Sub-Total ot_subtotal 100
Tax ot_tax 300
Total ot_total 999

Thanks again for your help!

29 Jun 2010, 3:05 PM
#47
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Re: Discount Coupon Guide?!

What version of Zen Cart are you using?

Is this a clean install or an Upgrade?

If an upgrade, how did you do the Upgrade?

On the Tools ... Server Info ... what do you see on the Zen Cart version/patch listing ...

Linda McGrath
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29 Jun 2010, 3:55 PM
#48
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ongat

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Re: Discount Coupon Guide?!

Zen Cart 1.3.5
Database Patch Level: 1.3.5
v1.3.5 [2006-09-22 03:45:11] (Fresh Installation)

29 Jun 2010, 5:16 PM
#49
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Re: Discount Coupon Guide?!

That version is so old and buggy and really such a security issue without all of the patches and updates to it I am really not sure what to advise you to do on it ... other than upgrade ...

Linda McGrath
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29 Jun 2010, 5:28 PM
#50
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ongat

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Re: Discount Coupon Guide?!

Okay. I'll read up on upgrading and take it from there.

Thanks for your help.

29 Jun 2010, 6:06 PM
#51
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Re: Discount Coupon Guide?!

Let us know how it works out for you ... :smile:

NOTE: be sure to backup your files and database before starting and review the upgrade documentation ...

Linda McGrath
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20 Oct 2010, 3:26 AM
#52
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Re: Discount Coupon Guide?!

Since we are on the same subject I'd like to ask this. Let's assume I offer FREE SHIPPING to customers who spend $79 and up on my site. Yet at no point I see the space to enter the code. The site is located at http://www.nikeguru.com

Thanks in advance :D

20 Oct 2010, 4:15 AM
#53
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Re: Discount Coupon Guide?!

I have a question as well. I have had my store now for about a year and I have never noticed the pull down menu under coupon admin which allows you to view "inactive" coupons. I want to delete the inactive ones all together but when I choose that option it just deactivates them again.

For a specific example... I have a coupon code that i deleted a while back. The dates on it are still good and should be working if I had not deactivated it.

My questions are these:
1 - How do I completely delete this coupon code, whether active or inactive, so I can add a new one with the same code?
2 - If I want to reactivate this inactive coupon code, where and how is this achieved?(I do not see how to do this in the coupon admin).

Thank you.

lauriesscraps.com/store

20 Oct 2010, 4:20 AM
#54
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Re: Discount Coupon Guide?!

TicosUSA:

Since we are on the same subject I'd like to ask this. Let's assume I offer FREE SHIPPING to customers who spend $79 and up on my site. Yet at no point I see the space to enter the code. The site is located at http://www.nikeguru.com

Thanks in advance :D

How are you currently offering the Free Shipping for Orders >= $79.00 now?

Or, are you trying to make a Discount Coupon for this?

If a Discount Coupon, make sure that you have the Modules ... Order Totals ... Discount Coupon ot_coupon installed ...

Then you have to make a Discount Coupon before it will should on the Checkout on the checkout_payment page ...

To give Free Shipping, make a Discount Coupon and check the Free Shipping box ...

NOTE: Discount Coupons are only for either an Amount -- or -- a Percentage -- or -- Free Shipping ... but not in combination with each other ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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20 Oct 2010, 4:21 AM
#55
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ajeh

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Re: Discount Coupon Guide?!

lauriesscraps:

I have a question as well. I have had my store now for about a year and I have never noticed the pull down menu under coupon admin which allows you to view "inactive" coupons. I want to delete the inactive ones all together but when I choose that option it just deactivates them again.

For a specific example... I have a coupon code that i deleted a while back. The dates on it are still good and should be working if I had not deactivated it.

My questions are these:
1 - How do I completely delete this coupon code, whether active or inactive, so I can add a new one with the same code?
2 - If I want to reactivate this inactive coupon code, where and how is this achieved?(I do not see how to do this in the coupon admin).

Thank you.

lauriesscraps.com/store

Discount Coupons were not made to be completely deleted to lockout old Discount Coupon codes so that once a Discount Coupon is dead, it is dead ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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20 Oct 2010, 4:26 AM
#56
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Re: Discount Coupon Guide?!

Ajeh:

Discount Coupons were not made to be completely deleted to lockout old Discount Coupon codes so that once a Discount Coupon is dead, it is dead ...

OK, another question then.... When I am viewing the inactive codes and I click on restrictions.... it says

Sorry, your security clearance does not allow you to access this resource.
Please contact your site administrator if you believe this to be incorrect.
Sorry for any inconvenience.

Do you know why this is? Is it because the code is dead and does not have restrictions anymore?

It would be nice to somehow be able to delete them. Maybe someday... Thank you for your quick response too.

20 Oct 2010, 4:42 AM
#57
ajeh avatar

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Re: Discount Coupon Guide?!

No idea ... do you have an Add On for Admin levels or something on your site? :unsure:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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20 Oct 2010, 6:10 AM
#58
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Re: Discount Coupon Guide?!

Ajeh:

No idea ... do you have an Add On for Admin levels or something on your site? :unsure:

I installed a GC module a while back. i think it was called Gift Voucher Admin. But it deals with Gift certificates, not coupons as far as I know.

20 Oct 2010, 1:29 PM
#59
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Re: Discount Coupon Guide?!

Go to your Zen Cart Admin to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
security clearance

and select Catalog/Admin ... then click search ...

See if that helps identify where this is coming from ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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20 Oct 2010, 4:24 PM
#60
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Re: Discount Coupon Guide?!

Ajeh:

Go to your Zen Cart Admin to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
security clearance

and select Catalog/Admin ... then click search ...

See if that helps identify where this is coming from ...

It gave me this:

/home/user/public_html/store/admin/denied.php

Line #40 : <h1>Sorry, your security clearance does not allow you to access this resource.</h1>