Unable to login to admin area

Hi!

I was having the same problem (Admin login refreshes) and my FF updated to 3.6 Beta 2 last night.

I tried with Chrome and it logged in OK. Weird.

same solution here, dumped cache etc from firefox... solved issue.

sounds like a few other people are having additional issues, but it solved my issue anyways.

I appear to be having this login problem also;

the site has been up and running for over six months and everything was fine last week. When I tried to login this week I encountered an admin login page which seemed to be redirecting to itself without error.
The SSL are both set to false
I have cleared the browser cache
I have tried login in 3 different browsers
I am unable to contact my web hosting hosts; they appear to be on holiday or something.

I'm having the exact same problem with the latest Zen Cart version installed on localhost (Ubuntu Karmic). I have tried everything suggested in the FAQ area and the forum yet nothing works. There are no error messages in apache's error log either.

I just upload the last Zen Cart on my new hosting by Fantastico.
I'm able to see the site, but when I try to enter the admin area, after I enter name and password the page is blank.
Please advise
Emanuele

Well let me join the ranks here.... Been working on the cart 1.3.8a now for about 3 weeks on localserver, uploaded it to live server http://www.thequestshop.com/store/ edited all and worked just great for a week. Worked on it last night (no edits to ANY file) went had dinner and came back up, could not log into Admin, nor can I login as a user. Resend password just loops, admin login loops. User login states "There was a security error when trying to login." No warnings on Admin login.

Looked at the local verses Online in phpadmin in EVERY area (same names on both, same database etc) all Indentical. Did a back up night before last of the database, flushed all and re loaded, same thing.

Used Compare on files in local verses online dir other than local host verses online all same as ner as can tell.

Did Reg fix, Spy ware fix. Broswer clean on both IE and Firefox, Samething.

Tried 3 other PCs Same thing.

Now lost on what to do next.

Went into IE and Firefox and manualy deleted ALL Cookies/info that pretained to thequestshop of ALL types, files and txt still nothing. Booted, nothing. Looked at recent updates a Vista update was done 2 days ago.

Need some advise, need it as soon as possible, understand fully this is a freeware program but if I cannot get it to work I must move on paid or free does not matter, losing time, money and patients. Love the program do not get me wrong best open source one I had found and I think I installed 8 of them prior to this one, hated all. So PLEASE help as it appears there is more than I having cvoncerns here....:(

I created an account and can login/out with FireFox 3.5 and IE 6.x on your site and am unable to reproduce a problem ... were you able to fix this? :smile:

Try resetting your Zen Cart admin login as outlined here:
https://www.zen-cart.com/tutorials/index.php?article=2

Once you have done that and logged in successfully then you can change it back to what you want.

If that doesn't work then check to make sure that the server firewall is not blocking your ip address.

Vger

Ajeh:

I created an account and can login/out with FireFox 3.5 and IE 6.x on your site and am unable to reproduce a problem ... were you able to fix this? :smile:

Sorry yes I fixed it.

I posted a little deal about it, the ROOT htaccess file, not for the store but for the site which as I remember correctly rules all dirs under it unless you change the htaccess in the dir of question to ignore the root one.

Well my Root htaccess was causing a loop in login as I think others may have as they say the same thing so I posted a little about htaccess so others may check theirs.. Something on the rewrite rule, do not have old one anymore, edited it, cleared cache for the 50th or so time and all worked....:clap:

Say your login.... thanks for checking....

Same problem here... I didn't touch the admin for a few days, tried to log in today and no success so far... :(
I cleared all cookies, cache and browser history, tried it in 3 different browsers and 2 different computers... No success so far... :no:

What I did find with capturing the HTTP headers was that after the login I get redirected to the index of the admin ( /admin/index.php ) with a 302 and it sets a cookie ( zenAdminID=<hash>; path=/; domain=<full-domain>, ) at the same time.

On retrieving the index page the zenAdminID cookie is offered in the call. At the index I get redirected to the login page ( /admin/login.php ) with a 302.

Got a bit further with investigating this problem.

1: I found out the session handler for the admin section is defined through the includes/functions/sessions.php and NOT through the expected admin/includes/functions/sessions.php. Dunno if this makes any difference to the working of the admin section. :dontgetit

2: I can log in if I change the admin from DB-based sessions to file-based sessions. So it certainly has something to do with the session handler. However the shop itself works fine with the DB-based sessions. :dontgetit

For anybody needing a quick workaround: try changing the sessions to file based sessions! :bigups:

I got the same situation, when I transfer my website to another hosting. I wasn't able to login in admin area and I didn't receive any messages except wrong user name or password. I spent a lot of time to changing user name/password and finally I decided to install zen cart to the different directory, but using the same admin name and pwd. The name of DB I'm also created also the same, just added number after name. After that I changed configure.php in a admin/include . Next step - open phpMyAdmin (new DB) and copy from zen_admin table encrypted admin password to the old DB.
And finally I just remove new installation, new DB and change pwd from Admin Store config.

To confirm whether you have session problems, try creating a sessions.php file with the following code:

<?php
session_start();
if(isset($_SESSION['views']))
    $_SESSION['views'] = $_SESSION['views']+ 1;
else {

    $_SESSION['views'] = 1;
}

if( $_SESSION['views'] > 1)
  echo "Sessions are enabled";
else
  echo "Sessions are disabled"
?>

Upload the file to your site and navigate to it in your browser and see what the file says. If it gives a number, and that number goes up every time you refresh the page, caching is fine. If it says "Sessions are disabled" then you need to contact your webhost.

For those of you who cannot login to your admin panel, and have Ultimate SEO URLs installed, and have a host who uses cPanel, see here:

http://www.zen-cart.com/forum/showthread.php?t=165142&page=6

Vger

jackie.taferner:

To confirm whether you have session problems, try creating a sessions.php file with the following code:

> 
> Upload the file to your site and navigate to it in your browser and see what the file says. If it gives a number, and that number goes up every time you refresh the page, caching is fine. If it says "Sessions are disabled" then you need to contact your webhost.

Just wanted to thank you directly for this tip.  With this, I was able to point out to the Hosting Provider that Sessions were not enabled on our server after a PHP upgrade.  The Hosting Provider then wrote a .htaccess file to enable sessions and this solved both a Admin and User login loop issue when SSL was active.