Paypal IPN and Payment Problems

Kim:

Aye yup, that will cause problems not having amounts that match.

As for the template issues, I'll have to abandon Trublu for now, I don't have the time to try and troubleshoot all that. I'll stick with classic for now.

Thanks for all your help, I'll refund your dollar.

Thanks - good luck with your shop.

Steel Rat:

After your test transactions, Kim, I suddenly got a bunch of IPN debug emails, including those for my test transactions an hour before, even though the emails were timestamped with the current time, not the time of the transaction.

PayPal's servers were having problems today, hence the delay in results being sent back to your site.
http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=29

DrByte:

PayPal's servers were having problems today, hence the delay in results being sent back to your site.
http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=29

Thanks Doc!

I am having the same problems. I have recieved 6 orders today (the first since my site when live on 11/1/06. I have checked all of the IPN issues shown earlier in this thread, I even made the line 60 change. can anyone help. I'll donate, pay, whatever :) please help

Did you test before you opened the shop?

I had a zen-cart designer create the templates, and work through all of the page transitions. I did not personally place an order

Did your designer configure your PayPal Module?

no I did...and I just read through the readme again to make sure I didn't miss something the first time. Everything is set correctly...even the case

And the settings you have in your PayPal account for the AutoReturn and IPN URLs?

Yes. I read an earlier post that some peoples some how got reset but I double checked to make sure they were correctly set.

Return URL:

Auto return is on

Instant Payment Notification (IPN) OnInstant Payment Notification (IPN) URL: http://www.booghaboobaby.com/ipn_main_handler.php
I double checked all of those this morning also.

sorry the return url did not populate:

http://www.booghaboobaby.com/index.php?main_page=checkout_process

I found the problem. I realized that paypal was dupicating my shipping charges so zen cart did not see the same amount come back. I just place another order and it processed properly. Is there any way to have the order numbers start somewhere other than the # 1?

I have just placed a test order and it was completed without a hitch.

Any updates?

To add to this thread. I experience the same thing for a client's site. Paypal seems to add a 3$ shipping charge to all orders under 10$ value. All orders above 10$ are processes just ok.

Any ideas? I saw in the code, that actually the shipping charge is sent as 0.00 and included in the total amount, so the question is - where does the 3$ charge come from. (Free Shipping is being used. - same error with normal shipping)

I still haven't gotten it to work. I'm at a complete loss.

But in your case--

masterblaster:

Paypal seems to add a 3$ shipping charge to all orders under 10$ value. All orders above 10$ are processes just ok.
...

--it sounds like you need to change the shipping preferences ("Shipping Calculations") in your PayPal account profile. Scroll to the bottom and hit the "Clear Settings" button.

I believe you should also check the box under "Miscellaneous — Allow transaction-based shipping settings to override profile settings (Optional)" (someone correct me if that is wrong -- I've tried ZenCart purchases with this on and off, and it didn't make any difference, but it sounds to me like we would want this checked).

Basically, the cart needs to figure out all the shipping/tax costs; and the total amount (all items + all shipping + all tax added together) is the amount that goes to PayPal. (Which is somewhat unfortunate, since there's no itemized listing on the payment page -- just a total and your store name.)

It is configured on the PayPal site and needs to be disabled.

I came across this at a clients site.

goto paypal - profile -> Shipping Calculations

Make sure all the cost in the shipping boxes are blank then save it seems to solve the not recording issue for me.

Paypal's add shipping thing screws it up.

Just make sure paypal isn't adding shipping cost use zen-cart for that.

Thanks all of you for the info. I don't have access to the client account, so I couldn't check. I will have him check for it.

Maybe we should add this to the paypal wiki page as a possible problem? -> might help somebody in future.