Recover Cart [Support Thread]

It sounds like an installation problem. I'd first check to be sure all the files got uploaded correctly.

jeking:

It sounds like an installation problem. I'd first check to be sure all the files got uploaded correctly.

Okay, looks like some of those files did not upload. Weird. Oh well, got the menu items now.

However, when I try to load the TOOLS or REPORTS pages I get a message like:

1146 Table 'dmhostore.storescart' doesn't exist

I don't have a storescart table, but the install did create a scart. Is that the problem?

Okay. I figured it out. For some reason I had to change the name of the table in the database to "storescart" and it works great.

However, it does not solve the problem for which I was hunting a solution.

It appears we have individuals going through the cart process, into PayPal but although their payment goes through PayPal there is no record of their order in Zen Cart admin. I only know they placed an order when one of them contacts me.

Anyone know where to find an answer to solve this? Is it possible to solve it? I searched and this was my closest hope.

Hi,
I installed Recover Cart Sales (RCS) for Zen Cart.

When I went to Reports> Recover Cart Sales Report, I got this error:

Warning: Invalid argument supplied for foreach() in /home/content/v/i/c/vickilapp/html/catalog/admin/stats_recover_cart_sales.php on line 153

On line 153 it says:

foreach($cust_array as $cust) {

Can someone tell me how to correct this? Thanks!

I get that same error as well does anyone have a fix or can explain what it means

vickilapp:

Hi,
I installed Recover Cart Sales (RCS) for Zen Cart.

When I went to Reports> Recover Cart Sales Report, I got this error:

Warning: Invalid argument supplied for foreach() in /home/content/v/i/c/vickilapp/html/catalog/admin/stats_recover_cart_sales.php on line 153

On line 153 it says:

foreach($cust_array as $cust) {

Can someone tell me how to correct this? Thanks!

Just wanted to add a quick note here about this mod:

I installed it about 1 month ago, and it is working fairly well. The interface page is slightly buggy (the display is sometimes out of whack or out of order), but we have figured out how to use it and understand what it means.

The good news is that this mod is by far the most "profitable" mod I have added to my website. I never realized before how many people leave stuff in their cart because they run into some small problem or get distracted by something else during the checkout process.

I also never realized how many of these people would respond favorably when we call them on the phone the next day to ask them if they had any trouble during checkout. My rough estimate is that 80% allow us to complete the order for them, i.e. we truly recover what would have been lost sales. I would guess we recover about one order on average per day. At around US$50 per order, that is good additional business!

:clap::clap::clap: for the creator of this mod!

Anyone found a fix for the below issues as of yet?

vickilapp:

Hi,
I installed Recover Cart Sales (RCS) for Zen Cart.

When I went to Reports> Recover Cart Sales Report, I got this error:

Warning: Invalid argument supplied for foreach() in /home/content/v/i/c/vickilapp/html/catalog/admin/stats_recover_cart_sales.php on line 153

On line 153 it says:

foreach($cust_array as $cust) {

Can someone tell me how to correct this? Thanks!

Can not be so lazy! http://www.zen-cart.com/forum/showpost.php?p=443329&postcount=199

Maybe you will be interested in my small contribution to "Recover Cart" module.

List of changes:

• added translation to polish (not strict, but formal, correct and tested)
• fixed "Invalid argument supplied for foreach()" error in one place (added "is_array" call)
• "&nbsp" corrected in one place
• icon names changed to constants (works well in zencart_pl.1.3.7), I don't know how it works in other versions

By the way, this module is a nice piece of software, many thanks for it!

Address: http://republika.pl/piotrek_home/files/zencart/recover_cart_0712.zip

The archive contains all PHP files including not changed files.

wasn't being lazy i searched for a few days using the error keywords but nothing came up thanks for you help

a_berezin:

Can not be so lazy! http://www.zen-cart.com/forum/showpost.php?p=443329&postcount=199

this is a great mod - so thanks...

One question though - where do you modify the outgoing email that is sent to a customer - is this inline code or is there a template html that it is picking up somewhere?

thanks
john

jarcher:

this is a great mod - so thanks...

One question though - where do you modify the outgoing email that is sent to a customer - is this inline code or is there a template html that it is picking up somewhere?

thanks
john

Have you tried using some of the text from the email and searching using the Developers Tool Kit? If I recall, the text is in a file somewhere.

I have the attributes selected as true, however when I run the recover cart sales reports the attributes do not show up. I've search for answer but haven't come up with anything, any help would be appreciated.

TanyasBathandBody.com

This is a GREAT mod! :clap:

I installed in 1.3.8a and added the fixes in http://www.zen-cart.com/forum/showpost.php?p=443329&postcount=199

And it works. This is an invaluable tool.

Thanks

I have looked for an answer to this but cannot find it. The link in the email goes to an error page and not to the product it's supposed to. The code to generate this link is:

<a href="' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. $basket->fields['products_id']) . '">' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. $basket->fields['products_id']) . "</a>

I would also like my link to just be to mysite.com and not mysite.com/catalog/index.php?main_page=index The code for that line is:

zen_catalog_href_link(FILENAME_DEFAULT);

I know this is probably an easy fix, but I am not a coder so please help! Thanks :)

Doodlebuckets:

I have looked for an answer to this but cannot find it. The link in the email goes to an error page and not to the product it's supposed to. The code to generate this link is:

Well, I fixed the closing of the email to have what I want. But the link to the product that the customer had in their cart is something I don't think I will ever get because it's a database query. The code is:

$cquery = $db->Execute("SELECT * FROM " . TABLE_ORDERS . " WHERE customers_id = '" . $cid . "'" );
if ($cquery->RecordCount() < 1) {
$email .= sprintf(EMAIL_TEXT_NEWCUST_INTRO, $mline);
} else {
$email .= sprintf(EMAIL_TEXT_CURCUST_INTRO, $mline);
}For the product in question, the link that is generated in the email is:

1 x Valentine Teddy Bear
giftsofcharacter.com/catalog/index.php?main_page=product_info&products_id=395:c092a7870d3e389151055a5cba2da44f

If you take off the ":c092a7870d3e389151055a5cba2da44f" part of the URL, it goes to the right place. How do I get rid of the extra stuff on the URL? I think it is probable that if a customer were to click that link to go back and purchase and it goes to an error page, they are much less likely to buy.

hi guys, have just updated the RCS and all went well except in "stats_recover_cart_sales" get

Warning: Invalid argument supplied for foreach() in /home/<domainname>/admin/stats_recover_cart_sales.php on line 153

foreach($cust_array as $cust) {
?>
must have somthing to do with this.

tips welcome

Craig
NZ

craiglove:

hi guys, have just updated the RCS and all went well except in "stats_recover_cart_sales" get

Warning: Invalid argument supplied for foreach() in /home/<domainname>/admin/stats_recover_cart_sales.php on line 153

foreach($cust_array as $cust) {
?>
must have somthing to do with this.

tips welcome

Craig
NZ

I have the same issue...did you ever get this fixed?

Thanks,

Denise

craiglove:

hi guys, have just updated the RCS and all went well except in "stats_recover_cart_sales" get

Warning: Invalid argument supplied for foreach() in /home/<domainname>/admin/stats_recover_cart_sales.php on line 153

foreach($cust_array as $cust) {
?>
must have somthing to do with this.

tips welcome

Craig
NZ

I have the same problem. Does anyone know of a fix? I am using 1.3.8a

On your file admin/stats_recover_cart_sales.php replace the following code on line 96:

$custlist = '';

Replace with:

$cust_array = array();

It was posted here.