Return Authorization Module (RMA)

IronKladPC:

hello my template background is black as are the default text for rma page how can i change text color for that page? im using alien-atemware template version 1.3.9

ok got figured out in includes/templates/custom/css/returns
changed to silver working great now thanks for the updating of the mod clyde!:clap:

DigitalShadow:

Anyone?

Clyde passed away suddenly and unexpectedly on Aug 13th.

how can i make the phone number box as a required field as this would save a lot of time in as we like to contact the customer to make sure that it's not an installation issue they are having.

Hi,
Where can I download the latest version of this?

I am running Zen Cart version 1.5
Thanks
Robin

The current version 2.3.3 does work in 1.5 other than the registration of the configuration menu. You always can use PhpMyadmin for this.

mikebr:

The current version 2.3.3 does work in 1.5 other than the registration of the configuration menu. You always can use PhpMyadmin for this.

Exactly how does one go about doing this? I can get into my PhpMyadmin but I'm am lost as what to do once I am there. :ohmy:

Eagle5:

Exactly how does one go about doing this? I can get into my PhpMyadmin but I'm am lost as what to do once I am there. :ohmy:
NOT THE RGHT WAY but you can use this http://www.your domain/your admin name/configuration.php?gID=33 the gID you'll get from configuratin_group in yor database

Hello
Does anyone know if this works on the latest version 1.5.1 of Zen Cart
After I load it there is no trace of it either on home page or in Admin.
Cheers

discoverytdi:

NOT THE RGHT WAY but you can use this http://www.your domain/your admin name/configuration.php?gID=33 the gID you'll get from configuratin_group in yor database

This didn't work - I have v1.5.0 and I need to edit that page, but I cannot get it to show up in admin > configuration > nothing is there. I tried your suggestion and it would be gID=33 but nothing displays. Any other ideas?

Have you checked for the correct configuration_group id in your phpMyAdmin it might not be 33
Edit Edit Edit Inline Edit Copy Copy Delete Delete your id No Return Authorization Return Authorization Display Settings

discoverytdi:

Have you checked for the correct configuration_group id in your phpMyAdmin it might not be 33
Edit Edit Edit Inline Edit Copy Copy Delete Delete your id No Return Authorization Return Authorization Display Settings

To be honest I don't exactly know how to phpMyAdmin. I was able to edit the SQL script for what I needed the drop down actions to say, so for now it is working great. I do appreciate the module. Thank you! I will keep an eye our for an upgrade for v1.5.0 if one is put out. If not, it is working fine for the time being. Thanks :)

It's a bit late now I'll pm you a walk through if you want

discoverytdi:

It's a bit late now I'll pm you a walk through if you want

Sure! That would be great. I have been teaching myself as I go and I am always up to learning more. Thanks!

discoverytdi:

It's a bit late now I'll pm you a walk through if you want

Why not post these detailed instructions HERE so the community can benefit.. (IJS)

DivaVocals:

Why not post these detailed instructions HERE so the community can benefit.. (IJS)
Hi Diva was not sure if I could as it could be a back door to you admin and could affect your pci compliance.
first off this is a dirty work round till someone with more brains than me kindly upgrades this mod :hug: also make sure you have a really strong password to your admin ( I use lastpass as it generates a password for you and is a free os application ) my host uses C Panel and this is based on that control panels layout
1 login to you hosting account and find the link to php MyAdmin and click on it
2 then find your data base name and click on that
3 You should then see a list on the left of all the tables in you database
4 find configuration_group and click on that
5 scroll down the list of tables till you find Return Authorization Return Authorization Display Settings see image and make a note of the number in the configuration_group_id column and keep it should you need it again

6 type the following in your address bar http://www.your domain/your admin name/configuration.php?gID=the ID No You noted in step 5 this will take you to the settings screen for Return Authorization and change the settings to you requirements
done
IF THE MODS DO NOT THINK THIS SHOULD BE POSTED HERE REMOVE IT AS I SAID I'M NOT SURE IF I'M DOING THE RIGHT THING

discoverytdi:

Hi Diva was not sure if I could as it could be a back door to you admin and could affect your pci compliance.
first off this is a dirty work round till someone with more brains than me kindly upgrades this mod :hug: also make sure you have a really strong password to your admin ( I use lastpass as it generates a password for you and is a free os application ) my host uses C Panel and this is based on that control panels layout
1 login to you hosting account and find the link to php MyAdmin and click on it
2 then find your data base name and click on that
3 You should then see a list on the left of all the tables in you database
4 find configuration_group and click on that
5 scroll down the list of tables till you find Return Authorization Return Authorization Display Settings see image and make a note of the number in the configuration_group_id column and keep it should you need it again

6 type the following in your address bar http://www.your domain/your admin name/configuration.php?gID=the ID No You noted in step 5 this will take you to the settings screen for Return Authorization and change the settings to you requirements
done
IF THE MODS DO NOT THINK THIS SHOULD BE POSTED HERE REMOVE IT AS I SAID I'M NOT SURE IF I'M DOING THE RIGHT THING

Thanks!

Using Zen Cart 1.5.1

I am about to install Return Merchandise Authorization (RMA) from the following link:
http://www.zen-cart.com/downloads.php?do=file&id=288

Is the plugin from the above link compatible with Zen 1.5.1?

Is this thread discussing the plugin from the above link or is a different plugin being discussed?

It will work but you have to use the work round I've posted to get it to shown in your admin configuration. see above your posting

I am wondering if someone can please help me. I am trying to edit the mod so that the from email is actually the customer email not the store email address. Currently, when a return authorization is submitted, the email comes in and in the header information the From is the customer name BUT store address instead of the customer email address. Where do I change it so the from email is the customer email address and when clicking on reply it will attempt to send to the customer address not store address?

Thanks!

BlessIsaacola:

I am wondering if someone can please help me. I am trying to edit the mod so that the from email is actually the customer email not the store email address. Currently, when a return authorization is submitted, the email comes in and in the header information the From is the customer name BUT store address instead of the customer email address. Where do I change it so the from email is the customer email address and when clicking on reply it will attempt to send to the customer address not store address?

Thanks!

Hello, I use this module and I did a test RGA and received the request as the business owner. As the business I just hit reply and did a test to see where the reply would go. It went direct to the customer from my correct email address. Have you done a test reply? Is this what you are referring to?