"Sold out" won't replace "Buy Now"

I'm working on getting a new site going. I'm very new to Zen Cart. I had a test cart on my domain and the buy now image would get replaced with sold out when someone put a hat in their cart (hats are one of a kind, so stock is set to 1, max order set to 1).

On trying to get the real store to work, I can't get the sold out image to show up. I've searched and search the forums and FAQ's and can't find what I am looking for.

Demo store is: https://www.donnetta.com/cart

new store (sold out not working) is: https://www.mybabyhats.com/catalog

Any help would be greatly appreciated.

Cannot test as only PayPal is working on your site ... if you could flip on Check/Money Order this can be tested ...

But if when you complete the checkout on a Product and products_quantity drops to <= 0 and you have Stock set to keep the products_status set to 1 for ON and the Show Sold Out set to display ...

This should work ...

Hm. on my other site (donnetta.com/cart), it was marking sold out when you put it in the cart. I thought...

Ajeh:

Cannot test as only PayPal is working on your site ... if you could flip on Check/Money Order this can be tested ...

But if when you complete the checkout on a Product and products_quantity drops to <= 0 and you have Stock set to keep the products_status set to 1 for ON and the Show Sold Out set to display ...

This should work ...

OK I turned on check/money order.
I also tested my donnetta.com/cart site and it does mark as sold when someone puts it in the cart.

Look in Configuration ... Stock ...

Do you even have stock tracking turned on?

I have a question...If the hats are one of kinds, once you sell it why wouldn't you want the cart to automatically no longer show it at all? Except maybe you like to leave them up for a while after they are sold as examples.... could be that....but if I saw a sold out on a product I thought was cool, I would come back looking for that particular item....but maybe thats the point...hmmm maybe I answered my own question.:blink:

Yes - maybe I am missing something, but here's what I've got.

Title Value Action
Check stock level true
Subtract stock true
Allow Checkout true
Mark product out of stock ***
Stock Re-order level 1
Products status in Catalog when out of stock should be set to 0
Show Sold Out Image in place of Add to Cart 1
Product Quantity Decimals 0
Show Shopping Cart - Delete Checkboxes or Delete Button 3
Show Shopping Cart - Update Cart Button Location 3

barco57:

I have a question...If the hats are one of kinds, once you sell it why wouldn't you want the cart to automatically no longer show it at all? Except maybe you like to leave them up for a while after they are sold as examples.... could be that....but if I saw a sold out on a product I thought was cool, I would come back looking for that particular item....but maybe thats the point...hmmm maybe I answered my own question.:blink:

I think that's it, pretty much. They want to show the sold ones for people to see. I've never met directlyl with the client, I'm a programmer working for a designer. It's the designers client.

This should be set to 1

Products status in Catalog when out of stock should be set to 0

Otherwise stock will vanish from Catalog when <= 0

Also, if that does not resolve this ...

Switch to Classic ... does that fix it?

What version Zen Cart are you running?

Is this a clean install or upgrade?

If an upgrade, from what version?

Ajeh:

This should be set to 1

Otherwise stock will vanish from Catalog when <= 0

Also, if that does not resolve this ...

Switch to Classic ... does that fix it?

What version Zen Cart are you running?

Is this a clean install or upgrade?

If an upgrade, from what version?

Now the sold item is gone from view. (In both templates).
Here are the current stock settings
Title Value Action
Check stock level true
Subtract stock true
Allow Checkout true
Mark product out of stock ***
Stock Re-order level 1
Products status in Catalog when out of stock should be set to 1
Show Sold Out Image in place of Add to Cart 1
Product Quantity Decimals 0
Show Shopping Cart - Delete Checkboxes or Delete Button 3
Show Shopping Cart - Update Cart Button Location 3

As for your questions:
Switch to Classic ... does that fix it? No

What version Zen Cart are you running? I'm using the most current version

Is this a clean install or upgrade? It was an upgrade not used at all (installed from Blue Host) and before I set anythign in it, I installed the newest version on top of it. I also have the module running that allows me to show products in columns instead of rows.

If an upgrade, from what version? 1.3.0.1

I just bought products_id 3 ...

1 in stock ...

I bought 1 ...

Checked Out ...

products_id 3 is now Sold Out ...

What is not working correctly?

Appears that it IS working now! Thanks. I finally went to bed at 2AM. Now I dont' know exactly what I did to get it to work again.

Perhaps the cache monster got you ... :eek:

I think what it's doing is, you have to complete the checkout before it shows as sold which will work fine. On my other server though (the test one) it would mark sold as soon as you put it in your cart.

Zen Cart has never pulled things out of stock until the order is complete ...

If your shop does that ... you will have to hunt down the code for it in your old site ...

Interesting. My test one does and I didn't change any code (at that point I wouldn't have had a clue WHAT to change! LOL) -- Well dang, I just tested it and it's not either. I think I'm losing my mind. That's what I get for staying up way past my bed time. Thanks for all of your help. I think it is all working the way it is supposed to now.

You are just seeing the error on lowstock message ...

I can open multiple sessions and add 1 to cart in both shops ...

The winner on the checkout gets it ...

oh great...i was reading this thread and then all of a sudden- it works!

great for you..bad for me because i got the same settings as you and mine stil doesnt...

bump perhaps?

What exactly isn't working on your site?

What are your Stock settings set to right now?

Ajeh:

What exactly isn't working on your site?

What are your Stock settings set to right now?

same as this person's...

but i have showcase with prices.

can you help?