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OLD Super Orders 2.0 (See v3.0 thread instead)

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14 Jan 2011, 12:28 AM
#2001
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OLD Super Orders 2.0 (See v3.0 thread instead)

Ok, haven't had this unique set of convergences until now. CLIENT w/ Zen 1.3.8, and a variety of add-ons, but the salient ones are super order 2 and sales report 2.

This particular CLIENT has a select CUSTOMER base each of whom receives a Gift Voucher for the year to go again their purchases from CLIENT. CUSTOMER orders online, uses the GV and pays the balance (either paypal or via check). However, some of the items are CLIENT in stock and some are pre-orders, so... CLIENT uses super order to SPLIT PACKING list and ship in-stock items.

Here's the rub... Original order A (let's say for three items $100, $150, $250 = $500) uses GV (lets say for $200), so order shows correctly, $500-$200 = $300. CLIENT ships item 1 ($100) and then separately item 2 ($150) - two shipments CHILD B & C respectively. The split child orders ALSO shows the GV amount in full as being taken off. So SPLIT ORDER B shows $100 - 200 for a bal of -$100, SPLIT ORDER C shows $150 - 200 for a bal of -$50.

The original GV was exhausted correctly in the ORIGINAL ORDER A, and the CUSTOMER does NOT magically get another $150 in credits, BUT all three orders A,B & C appear in the SALES REPORTING as does the GV (THREE TIMES). This arbitrarily and incorrectly increases the amount of the GOODS VALUE, the GV USED total AND incorrectly decreases the ORDER TOTAL.

ORDER CUSTOMER NUM PROD GOODS VAL GV USED ORD TOT
A 1 3|diff $500 $200 $300
B (split) 1 1|-- $100 $200 -$100
C (split) 1 1|-- $150 $200 -$ 50
totals $750 $600 $150

The ORIGINAL ORDER VALUE is $500, not $750, the ORIGINAL GV USED was for $200 not $600, and the total CASH IN was $300, not $150.

Is there a step I'm missing to tell CLIENT to do as ADMIN? (ie edit the child in someway, apply payment to child) OR is there a patch or a way to filter out the child orders in reports? Is this fixed in later versions and I just missed it?

14 Jan 2011, 2:39 AM
#2002
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

One of the things I did not like about the the split orders functionality in Super Orders v2.0 was HOW it split the payments and credits on an order. The code was written to move the product(s) selected to a new order and it simply copied over the original shipping, payments and credits to the new child order.

The ONLY way to correct this is to use the Edit Orders module and manually correct the child orders. That said there is a Super Order v1.3.9 upgrade fileset included with Edit Orders v3.0. If you are running Super Orders v2.0 (Rev 47 or 48) or v1.3.9, you can apply the patchs and you would be able to integrate Edit Orders v3.0 with Super Orders.

When we began the Super Order v3.0 work we decided to look at how to improve the split orders functionality. Upon really examining the split orders functionality, we realized that there was an order reconciliation issue. Orders could be split until there was nothing left to split, but there was NO WAY to reconcile the parent order to the resulting child orders. And for orders paid via PayPal or credit cards this was IMHO especially problematic. There was really no clean way to tie a group of orders to a single payment. Shopowners would have to manually keep track of this themselves outside of Zen Cart, and though they certainly could use the order notes to "tie" the orders together, there was nothing which explicitly linked the parent and child orders.

To resolve the order reconciliation issue, in v3.0 of Super Orders we opted to simplify the split order functionality. Instead of splitting orders to infinity and back we wanted to provide a better way to explicitly link a parent order to it's child order and clearly show the original payment data as well. So in v3.0 an order can only be split once creating a child and a parent order. The original shipping stays with the parent order, but the payment is divided between the child and the parent based on the remaining order balance in both (though now that you mention it we did not test how a GV would be split across the parent and child orders). We also clearly display the original FULL order amount on both the parent and child order along with the original FULL payment information. Additionally child orders where the original order was paid via PayPal, Authorize.net, or Linkpoint no longer erroneously display the PayPal, Authorize.net, or Linkpoint "Grey Box" notification area.

Now is there a way to keep the original ability to split an order multiple times, apply the correct shipping to each order, apply the payments, GVs, credit, taxes, and still provide a method to reconcile all the orders? Oh most definitely, but this would require a fair bit of work to execute a complete re-tooling of the split orders functionality.. AND when you're doing this work as a free contribution frankly it becomes a matter of who has bandwidth available to make all the necessary changes to support this.. So instead we opted for a simpler solution in order to solve most of the major problems we identified..

Hope this is helps you decide whether or not you decide to upgrade to Super Orders v3.0 or simply opt for adding Edit Orders v3.0 to your client's store and doing only the Super Orders v1.3.9 patch to support Edit Order integration.

docfx:

Ok, haven't had this unique set of convergences until now. CLIENT w/ Zen 1.3.8, and a variety of add-ons, but the salient ones are super order 2 and sales report 2.

This particular CLIENT has a select CUSTOMER base each of whom receives a Gift Voucher for the year to go again their purchases from CLIENT. CUSTOMER orders online, uses the GV and pays the balance (either paypal or via check). However, some of the items are CLIENT in stock and some are pre-orders, so... CLIENT uses super order to SPLIT PACKING list and ship in-stock items.

Here's the rub... Original order A (let's say for three items $100, $150, $250 = $500) uses GV (lets say for $200), so order shows correctly, $500-$200 = $300. CLIENT ships item 1 ($100) and then separately item 2 ($150) - two shipments CHILD B & C respectively. The split child orders ALSO shows the GV amount in full as being taken off. So SPLIT ORDER B shows $100 - 200 for a bal of -$100, SPLIT ORDER C shows $150 - 200 for a bal of -$50.

The original GV was exhausted correctly in the ORIGINAL ORDER A, and the CUSTOMER does NOT magically get another $150 in credits, BUT all three orders A,B & C appear in the SALES REPORTING as does the GV (THREE TIMES). This arbitrarily and incorrectly increases the amount of the GOODS VALUE, the GV USED total AND incorrectly decreases the ORDER TOTAL.

ORDER CUSTOMER NUM PROD GOODS VAL GV USED ORD TOT
A 1 3|diff $500 $200 $300
B (split) 1 1|-- $100 $200 -$100
C (split) 1 1|-- $150 $200 -$ 50
totals $750 $600 $150

The ORIGINAL ORDER VALUE is $500, not $750, the ORIGINAL GV USED was for $200 not $600, and the total CASH IN was $300, not $150.

Is there a step I'm missing to tell CLIENT to do as ADMIN? (ie edit the child in someway, apply payment to child) OR is there a patch or a way to filter out the child orders in reports? Is this fixed in later versions and I just missed it?

1 Feb 2011, 6:27 PM
#2003
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

I've upgraded SU to the new version but one thing looks strange. It appears a language definition is missing. I've looked and don't see anything missing. In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?

1 Feb 2011, 7:45 PM
#2004
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

jeking:

I've upgraded SU to the new version but one thing looks strange. It appears a language definition is missing. I've looked and don't see anything missing. In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?
See below...

DivaVocals:

Please post Super Order v3.0 questions in the Super Order v3.0 support thread.. This allows questions and answers for v3.0 to stay all together in the RIGHT support thread..

Thanks for understanding..:smile:

http://www.zen-cart.com/forum/showthread.php?t=170525

THIS thread should continue to serve as the place to address all Super Orders v2.0 questions..
(though hopefully you will upgrade to v3.0 and join us on the Super Orders v3.0 thread :smile:)

21 Mar 2011, 11:10 PM
#2005
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

On a particular order page, at the bottom is a link that reads "Edit Order Totals". What is the outcome of editing these values? Does it get reflected at PayPal or only in the database?

22 Mar 2011, 12:16 AM
#2006
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

split63:

On a particular order page, at the bottom is a link that reads "Edit Order Totals". What is the outcome of editing these values? Does it get reflected at PayPal or only in the database?None of the order editing functions of SO2 are sent to PayPal.

31 Mar 2011, 3:03 AM
#2007
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

Does this module allow the invoice total to be adjusted and then a new invoice to be sent to the customer?

Thank-you in advance
Kind Regards Casey

31 Mar 2011, 1:01 PM
#2008
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

integrity_designs:

Does this module allow the invoice total to be adjusted and then a new invoice to be sent to the customer?

Thank-you in advance
Kind Regards CaseyNo Zen Cart module (including this one) supports that functionality.. BTW, if your question is regarding SO 3.0, this is the wrong thread for SO3 posts..

4 Apr 2011, 9:33 PM
#2009
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

Hello.

I have installed Edit Order 3, Ty Packer Tracker, Fedex Automated Shipping Labels and Super Orders 3.

Everything seems to be working fine except:

There is a missing images file - admin/images/icons/comment2.gif

Does anyone know where to get this or change something?

Also the FedEx when you go back it goes back to order.php instead of super_order.php

Does anyone know how to fix this?

Thanks again for your time.

Best,

GS

5 Apr 2011, 1:20 AM
#2010
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

guitarstore:

Hello.

I have installed Edit Order 3, Ty Packer Tracker, Fedex Automated Shipping Labels and Super Orders 3.

Everything seems to be working fine except:

There is a missing images file - admin/images/icons/comment2.gif

Does anyone know where to get this or change something?

Also the FedEx when you go back it goes back to order.php instead of super_order.php

Does anyone know how to fix this?

Thanks again for your time.

Best,

GS

Re-posted this information again..

DivaVocals:

Please post Super Order v3.0 questions in the Super Order v3.0 support thread.. This allows questions and answers for v3.0 to stay all together in the RIGHT support thread..

Thanks for understanding..:smile:


http://www.zen-cart.com/forum/showthread.php?t=170525

THIS thread should continue to serve as the place to address all Super Orders v2.0 questions..
(though hopefully you will upgrade to v3.0 and join us on the Super Orders v3.0 thread :smile:)

9 Apr 2011, 2:34 PM
#2011
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

What Style sheet controls the font size and color of the Store name and address in the packing slip form. Also it looks like the "Packing slip" name is the same font and color.

Thanks :smile:

10 Apr 2011, 2:55 AM
#2012
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

I found that the stylsheet.css in admin/includes folder on line 334
pageHeading contains the information.

Now my question is what else does this control?

Thanks again :smile:

BTW I found the location using firebug in Firefox.

11 May 2011, 9:14 AM
#2013
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

Very silly question, but doesn't appear to be documents, and I'm daunted by 202 pages of notes here. I don't want to go through the whole installation process and find I need other options.

So:-

(1) Can I export pending orders - due for shipping - to spreadsheets or other formats, for sending over to the fulfilment warehouse?

(2) Can I bulk update the customer's status of the order to show something like "At Warehouse for dispatch", when the pending orders are exported?

(3) Can I import or make a bulk update of pending or "At warehouse" (or some such notice) status to "Shipped" when I receive notification from the warehouse that the goods are en route, ideally with additional notes such as Courier ID/web site and Tracking ID?

When I mean updating it's for the customer information on their order status.

If I have to handle bulk orders it will have to be outsourced and these are the key points I need to deal with.

:unsure:

11 May 2011, 9:58 AM
#2014
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

Disregard above, I realise I should be asking the 3.0 thread!

:blush:

7 Sep 2011, 3:07 PM
#2015
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

Hi
My super orders is adding to total wrong on the invoice and in the admin. Its is usually 1p lower than it should. The cart email on order success is correct though?

any ideas

7 Nov 2011, 8:21 PM
#2016
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

I need help with Super Orders. I'd like for the Invoice to contain all of the unhidden notes from the order. Has anyone done this or is there anyone for hire so that I can get this done?

21 Nov 2011, 10:40 PM
#2017
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

I install the super order and and enabled Purchase order as an option of payment but don't see the purchase order field. Any idea?

21 Nov 2011, 11:19 PM
#2018
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

accent2010:

I install the super order and and enabled Purchase order as an option of payment but don't see the purchase order field. Any idea?
If you are using Super Order 3.0, you should be posting in the Super Orders 3 support thread.. (the URL is in the readme file..)

17 Jan 2012, 3:27 AM
#2019
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

i am using zen cart 1.3.9h.when i install this mod everything works fine.but whenever i click on search in batch form printing it redirects to admin login.zenadminid in url changes,this could be the problem.how to overcome this.

17 Jan 2012, 4:43 AM
#2020
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Re: OLD Super Orders 2.0 (See v3.0 thread instead)

sandy86:

i am using zen cart 1.3.9h.when i install this mod everything works fine.but whenever i click on search in batch form printing it redirects to admin login.zenadminid in url changes,this could be the problem.how to overcome this.
Running the latest version of this mod would be a great place to start.. SO v2.0 is old and UNSUPPORTED at this time..