OLD Super Orders 2.0 (See v3.0 thread instead)

wickedklown:

The first one is, why are my paypal customers shows as a balance due? do i have to manualy add a payment showing that they paid with paypal?
Yes, however I have automated that recently while doing some freelance customizations. Expect it in an updated version.
secondly, when someone uses our merchant, do they also show as balance due?
Not sure exactly what you mean, but the only place those payment line items are displayed is in the Admin. If your merchant isn't looking there, they won't see them.

Bjorn:

I did notice that the 'Point order at a different customer' feature doesn't work. No adjustment is made when opting to move the order to a new customer. Anyone else noted this issue?
No it does work, your just expecting it in the wrong place. That edit option only changes the customers_id field attached to the order. It does not change the customer data attached to the order. If you want to change name, address, e-mail etc, you have to do that manually. This goes back to simple user logic: even if the order is attached to the "wrong" account, they obviously supplied the data you've got for a reason. It should not be changed without equally good reason.

Try this, change the customer from the edit screen, then do a search for that customer from Admin > Customers > Customers. When you find that customer, pull up the orders that are attached to them...viola.

Found a snippet of code pointing to the admin directory for product images on the packing slip.
Well it actually does correctly point at the catalog, hence the * DIR_WS_CATALOG . DIR_WS_IMAGES*. However your syntax is more accurate, and I will update the code.

gmoyle:

One change that I made. I currently do not have a Fax for my business, so there is no reason for me to have an empty fax on my invoice.

I changed line 89-90 on super_invoice.php to this.
<td class="invoiceHeading" align="left" valign="top"><?php if (STORE_FAX != ''){echo HEADER_FAX;} ?></td>
<td class="invoiceHeading" align="left" valign="top"><?php if (STORE_FAX != ''){echo STORE_FAX;} ?></td>

so that if down the road I add a fax, and fill the info in the admin, that the information will then automatically show on my invoices, but for now, it doesnt.
Good call, I've added that logic to the source. You'll see it in the next version.

I am going to ignore the CSS vs. table discussion that this post generated, and ask that you all do the same. If you want to discuss layout, we have a forum for that; stay on topic. :smile:

DogTags:

In addition to the Invoice Button, Shipping Label Button, and the Packing Slip Button, it would be nice if there were a Receipt Button cuz some orders come in over the phone and some customers like to have a receipt faxed to them.

It would be the same output as the Invoice Button, just that the word Invoice would be changed to the word Receipt
You're right, it would be very simple. But a better idea might be to dynamically change the title of the existing invoice to say "Receipt" or "Invoice" based on the balance due. :wink2:

madk:

Bad news: I'm having 2 small issues.

1. When I print an invoice dirrectly under store information I get a line that says 'Fed Tax ID #FED_TAX_ID_NUMBER'. I realize this is something that should be defined somewhere but I do not see it anywhere. I did have some trouble upgrading my SQL so I possibly missed something.

2. All my new orders show a payment already listed under payment histroy. There is no name/number or type. Amount is listed as $0.00. Date Posed and modifed is listed as 12/31/1969 18:59:59.
   The two problems together, combined with your honest admission to SQL trouble leads to believe that the SQL file is your problem. Restore from your backup, and run the SQL again. I recommend you run it from within phpMyAdmin, as that will give you useful error messages should a problem arise again.

I do appreciate you openly mentioning the SQL issues; it makes torubleshooting sooooo much easier. :bigups:

duncdamonk:

To the first question, could I just knock that bit of code out so I don't have it at the top or even the tax column on the invoice?
See above. If the field is blank, the files are smart enough to hide it's display.

wickedklown:

it seems that when i set an order to refund using super orders. the order calculated correctly and all seemed well, however when i went to the catalog to login and check the order as the customer would see it. the order was gone. It wouldnt show at all...

it looked like i had never made the order.

anyone know why this is? or how to fix it?
When you say "I set an order to refund," you mean that you created a refund line item? If so, that will have no effect whatsoever on the order appearing for the customer. In fact, none of this code affects what the customer sees (unless, of course, you delete the order).

BlindSide:

The two problems together, combined with your honest admission to SQL trouble leads to believe that the SQL file is your problem. Restore from your backup, and run the SQL again. I recommend you run it from within phpMyAdmin, as that will give you useful error messages should a problem arise again.

I do appreciate you openly mentioning the SQL issues; it makes torubleshooting sooooo much easier. :bigups:

See above. If the field is blank, the files are smart enough to hide it's display.

So you're saying that I should take out the 00-00000 and leave it blank? I'm have the same kind of issue as that guy did with it showing the column instead of the numbers. Also, the tax field is showing "None!".

BlindSide:

I am going to ignore the CSS vs. table discussion that this post generated, and ask that you all do the same. If you want to discuss layout, we have a forum for that; stay on topic. :smile:

I apologize BS. I guess I was having a self richeous moment. Not only off topic, but barely applicable since we're in admin with this mod. I just finished a debate at the university where I work on the merits of accessible web development and I was still in a "mood". Won't happen again.

• Steven

duncdamonk:

So you're saying that I should take out the 00-00000 and leave it blank? I'm have the same kind of issue as that guy did with it showing the column instead of the numbers. Also, the tax field is showing "None!".
Correct. if the field is blank (FED_TAX_ID_NUMBER == ''), then it does not display. This is also the same logic at work in the "None!" for taxes. If your non-profit, you dont charge taxes; so if you have a Tax ID number, it just removes those fields for you automagically. Delete the number in the field entirely.

@s_mack: Don't think another minute on it, I just didn't want the thread to steer off course. It's an important topic, and one that W3 better handle adequately with CSS3 revisions.

Blindside,

well for some reason, when i do a refund via super orders, it makes the order stop showing for the customer in the catalog. I have no idea why, or what is making it happen, all i know is that if i remove any refunds or purchase orders from there order , it comes right back and shows for them...

i cant seem to figgure out why..

iv also come across another small issue.

when i edit the status history for an order it does add the comments i change to the history, however it shows "rn" in front of each line of text... this im also not sure why.
when i view the history as a customer in the catalog, it shows some HTML tags and stuff in the text...

below is an example

ADMIN SIDE:
Order Processed. You will be notified when this order is out for shipping. If you have any questions, please contact us.
rnThanks
rnMYRCS
rn
rnThe Shirt is of My RC Supply. If you click on the Additional Images tab of the product Details page, you will see a logo shirt of ours in white. They also come in black. We will send a LARGE WHITE tee with your order. Thanks for the feedback Greg.
rnMYRCS-Sales

CATALOG SIDE:
Order Processed. You will be notified when this order is out for shipping. If you have any questions, please contact us.<br />\r\nThanks<br />\r\nMYRCS<br />\r\n<br />\r\nThe Shirt is of My RC Supply. If you click on the Additional Images tab of the product Details page, you will see a logo shirt of ours in white. They also come in black. We will send a LARGE WHITE tee with your order. Thanks for the feedback Greg.<br />\r\nMYRCS-Sales

one thing that i noticed is that my purchase orders arnt installed in the moduals section, this could be a reason why its doing that when i do a purchase order or refund? i dont know...

anyways, anyhelp would be great. Please PM me if you need to have a look for yourself.

Thanks again blindside.
This contrib ROCKS!
Benjamin

No idea off hand as to what might cause it, but the nature of them leads me to believe it's in your mods and any customizations you've done. Here's a couple things to check...1. Did you perform a full installation, particularly the required edits to the order classes in the admin and catalog sides?
2. Do you have any customizations to the account page in the catalog. It would be includes/modules/pages/account/header_php.php and/or includes/templates/[your_template]/templates/tpl_account_default.php
3. What version of Zen Cart are you running? This module shouldn't be used under v1.2.5.
4. I'm not totally familiar with all your mods, do any of them affect orders, order statuses, or the associated tables? If so, you may want to remove or disable them and see if the behavior continues.

BlindSide:

No idea off hand as to what might cause it, but the nature of them leads me to believe it's in your mods and any customizations you've done. Here's a couple things to check...1. >

2. Did you perform a full installation, particularly the required edits to the order classes in the admin and catalog sides?

3. Do you have any customizations to the account page in the catalog. It would be includes/modules/pages/account/header_php.php and/or includes/templates/[your_template]/templates/tpl_account_default.php

4. What version of Zen Cart are you running? This module shouldn't be used under v1.2.5.

5. I'm not totally familiar with all your mods, do any of them affect orders, order statuses, or the associated tables? If so, you may want to remove or disable them and see if the behavior continues.

Yes, Order Questions, does change that header_php file. I included the file edits manualy as to not mess with another mods that i did. It enables the customer to add comments to there order status from the order history page.

the mod dont work all that well as you cant get support, and it dont send emails back to the admin when they leave a msg...

Ill try and remove this modual, and see if it clears up anything.
Thanks again.
Benjamin

actualy, that modual edits the file inside the account_history_info folder... different file all togther

but the file your talking about is tpl_account_history_info_default.php right?

well that mod does edit that file, however i cant seem to find your version of the file in my release rev45 i believe. Nor can i find anywhere where you ask us to edit the file

what file and or file edits am i missing if it shows AUTO_COMMENTS_******

when i check the add defult comments to order status history?

i went through and checked everything from the readme, but still didnt find anything that i had missed.

any help would be great.
Benjamin

Sounds like you had some issues installing the SQL file, because all the AUTO_COMMENTS_* defines are database entries in the configuration file. Take a look at super_orders_sql.sql and you'll find them in there. If they are installed properly, they should work without any further effort (default standardized comments are included in the SQL).

How did you install the SQL file? Did you get any errors?

yes i installed the sql file when i installed the mod.

Iv tried to reinstall it, but it keeps telling me about the dup entries..

what should i remove from the DB so that i can reload the sql file and have everything work correctly

Well, i removed all the tables and such that your sql file loaded, then i reloaded them via phpmyadmin.

It gave me an error, so i did it again. This time everything seemed to work, but i got an error about the bar-code stuff at the bottom of the sql file.

However the auto text defines are working now YAY!!!!!

but is there still a problem since i setup a test payment via super orders, and the comments came out as

Payment received in our office. Payment ID:

Is this correct? or should there be an ID number beside that?
if so, where does the ID number come from? and how do i add it in there, or should it be added automaticly, or is it becuase i didnt fill out the number/name fields?

any help would be great.
Thanks
Benjamin

seems that i have everything sorted and working.

just one other small issue.

when i update my comments history via edit, you get the :rn: and /br tags in the text.. looks bad in the admin side, and even worse on the catalog side.

any idea how to fix this?

Posted this on another forum but think I should have put my query here..........

Have just installed Super Orders on our test site with no problems and it could be very useful for us but.......

For purchase orders is there no way that a customer can be approved first before making a purchase order so that non approved customers only have the credit/debit card option.

Most of our sales are done by card but we are increasingly dealing with bigger organisations who want to be invoiced after delivery. I don't want buyers who would normally use a card thinking they can buy now and pay later willy nilly.

This is a neat little mod!

I installed it and it looks handy but unfortunately we deal mostly with downloadable products, and when adding a product, it does not add the download attributes as well. Any chance of this feature being added to the mod?