OLD Super Orders 2.0 (See v3.0 thread instead)

JTheed:

It will be fine. The reason for the error was because it already existed, so it could NOT create that field again and exited with the error message.

Thanks!

I hope this is the right place to post this, if not can someone point me in the right direction.

I am using zen cart 1.3.9d, just upgraded. When i get a order with paypal or AIM, the orders are completed however the item is not listed on the order info page i can see the customers name, address price of item ect... but not what the customer ordered. What i have notice is the order_products table is not being populated with the order_id, item information.

Please see attached screenshot for eample of what is happen. This is happen with all payment methods.

I've been using this mod for over a year now and have a small niggle that maybe you can help with. When I tick the 'notify customer' box it does waht it's supposed to, appends the updated info to the admin area and sends an email to the customer. However, insead of a tick in the notified customer column, it uses the red cross as though the customer hasn't been notified.

How do I make the green tick appear under customer notified column when they have in fact been notified?

It's always done this. I thought for about a year that the notify customer 'function' hadn't been installed correctly and so I always used the standard 'orders' area to notify. Now that I've upgraded to a PHP 5.3 server, the standard 'orders' has stopped working and so I resorted to testing super orders. It does actually notify, just doesn't use a grren tick.

EDIT: NEVER MIND< FOUND SOLUTION HERE: http://www.zen-cart.com/forum/showpost.php?p=537572&postcount=971

This thread is so long that it makes it very difficult to find the answer I am looking for and doing a search is not easy either so I thought it would be best to post.

Is it possible when doing a Batch Status Update to attach a different comment to each individual order that you are changing or must it all be the same comment for each order?

swilliams88:

This thread is so long that it makes it very difficult to find the answer I am looking for and doing a search is not easy either so I thought it would be best to post.

Is it possible when doing a Batch Status Update to attach a different comment to each individual order that you are changing or must it all be the same comment for each order?
Doing it individually kind of defeats the purpose of doing it in batch, doesn't it? :P

Seriously, though, I do get what you're saying, but that's not how the Batch system works.

Don't know what version of SO you are using (sounds like you are using an older version), but all of the issues related to status/comments notification was corrected as of Version: 2.0 (Rev 48a) of Super Orders. It was tested ad nauseum, and it works.

In the upcoming Super Orders release the comments/status management will incorporate the newest comments/status management features in the latest Zen Cart release for the default orders.php (specifically the hidden "admin only" comments) It was tested ad nauseum as well..

limelites:

I've been using this mod for over a year now and have a small niggle that maybe you can help with. When I tick the 'notify customer' box it does waht it's supposed to, appends the updated info to the admin area and sends an email to the customer. However, insead of a tick in the notified customer column, it uses the red cross as though the customer hasn't been notified.

How do I make the green tick appear under customer notified column when they have in fact been notified?

It's always done this. I thought for about a year that the notify customer 'function' hadn't been installed correctly and so I always used the standard 'orders' area to notify. Now that I've upgraded to a PHP 5.3 server, the standard 'orders' has stopped working and so I resorted to testing super orders. It does actually notify, just doesn't use a grren tick.

EDIT: NEVER MIND< FOUND SOLUTION HERE: http://www.zen-cart.com/forum/showpost.php?p=537572&postcount=971

lextechs:

I hope this is the right place to post this, if not can someone point me in the right direction.

I am using zen cart 1.3.9d, just upgraded. When i get a order with paypal or AIM, the orders are completed however the item is not listed on the order info page i can see the customers name, address price of item ect... but not what the customer ordered. What i have notice is the order_products table is not being populated with the order_id, item information.

Please see attached screenshot for eample of what is happen. This is happen with all payment methods.If the order items also do not appear when looking at the order from the default orders.php file, then you have a serious issue with your Zen Cart, and you will need to post a new support thread to get help with whatever issue you may have..

If the order appears normally when viewing it from the default orders.php file, then the issue is most likely due to an issue with your Super Order files.

If you've made modifications to the module files, those modifications are the source of your issue. If you have not modified the module files, then you should download a fresh copy of the Super Orders module, and re-install from scratch.

I can not see the details in orders.php any idea where i can post this so i can get help?

DivaVocals:

If the order items also do not appear when looking at the order from the default orders.php file, then you have a serious issue with your Zen Cart, and you will need to post a new support thread to get help with whatever issue you may have..

If the order appears normally when viewing it from the default orders.php file, then the issue is most likely due to an issue with your Super Order files.

If you've made modifications to the module files, those modifications are the source of your issue. If you have not modified the module files, then you should download a fresh copy of the Super Orders module, and re-install from scratch.

Ok the answer to this is probably hidden in here some place but.... So I'm dying to use this mod can someone tell me their experience with version 1.3.9.D? I currently have 1.3.9.B but want to update but have never installed this mod. Anyone using with the later versions? I know it sometimes seems like things don't work because we discuss problems here but some of you must be happy with it or you wouldn't be using it. So anyone?:lookaroun

Paul69:

Ok the answer to this is probably hidden in here some place but.... So I'm dying to use this mod can someone tell me their experience with version 1.3.9.D? I currently have 1.3.9.B but want to update but have never installed this mod. Anyone using with the later versions? I know it sometimes seems like things don't work because we discuss problems here but some of you must be happy with it or you wouldn't be using it. So anyone?:lookarounCurrent version was updated to be 1.3.9 and PHP 5.3 compatible.. So there shouldn't be any issues..

lextechs:

I can not see the details in orders.php any idea where i can post this so i can get help?
Not sure.. I think there are some "generic" sections for general setup questions..

Hope you get it all straightened out..

I have been searching this thread but I am having trouble finding the answer. When I do a batch print it prints multiple invoices on one page. Is it possible to tell it to print only one invoice per page?

the purpose of the batch report is to print multiple invoices for orders matching your selection criteria.. if you only want to print one order, you would open the invoice from the order you wish to view/print..

amyleew:

I have been searching this thread but I am having trouble finding the answer. When I do a batch print it prints multiple invoices on one page. Is it possible to tell it to print only one invoice per page?
Posted via Mobile Device

DivaVocals:

the purpose of the batch report is to print multiple invoices for orders matching your selection criteria.. if you only want to print one order, you would open the invoice from the order you wish to view/print..

Posted via Mobile Device

I too am having this issue. I think you misunderstood the question, unless I am missing the problem.
When you run the batch command, the results are printed on one page. It's not that the admin wants to print one invoice, it's that SO outputs multiple invoices on one page.

thats the way it's designed to work.. what you want will require a modification to execute.. (ie# customization to SO)> engine411:

I too am having this issue. I think you misunderstood the question, unless I am missing the problem.
When you run the batch command, the results are printed on one page. It's not that the admin wants to print one invoice, it's that SO outputs multiple invoices on one page.
Posted via Mobile Device

To print the invoices onto individual pages choose print command from file drop down menu then choose to print each frame individually from the options given at print (Firefox doesn't do it as default, but IE does)

G'day!

Question possibly answered already, but my search terms failed to find the answer ....

Is it possible to have a customer's outstanding amount owing transferred as an item to a new order?

Example:

Invoice 1
Customer orders $100 worth of gear.
Customer pays $75.
Customer still owes $25.

Invoice 2
Same customer orders another $40 worth of gear.

I want the invoice presented to the customer (and even the checkout process) to show that there is still an amount of $25 to be carried forward and that the amount will be included in the second invoice.

So, Invoice 2 would read something like:
Gear purchased: $40
Amount carried forward (Invoice 1): $25
Total: $65.

Any thoughts? Am I even asking the right questions? Am I even asking the questions in the right forum?!?

Cheers,
Bryson.

p.s. Great mod, by the way! Greatly appreciated.

Not how Super Orders works out the box. Yes it is possible, but what you are asking for would require customizations to the Super Orders code..

Bryson:

G'day!

Question possibly answered already, but my search terms failed to find the answer ....

Is it possible to have a customer's outstanding amount owing transferred as an item to a new order?

Example:

Invoice 1
Customer orders $100 worth of gear.
Customer pays $75.
Customer still owes $25.

Invoice 2
Same customer orders another $40 worth of gear.

I want the invoice presented to the customer (and even the checkout process) to show that there is still an amount of $25 to be carried forward and that the amount will be included in the second invoice.

So, Invoice 2 would read something like:
Gear purchased: $40
Amount carried forward (Invoice 1): $25
Total: $65.

Any thoughts? Am I even asking the right questions? Am I even asking the questions in the right forum?!?

Cheers,
Bryson.

p.s. Great mod, by the way! Greatly appreciated.

I'm having an issue in Firefox where my date range has disappeared. I can't select a date range, and normally I could do a query without selecting any dates and it would pull up everything, but now it pulls up nothing. It works fine in Safari however (I'm on a Mac). It worked yesterday, but no more. Has anyone else had this problem?

stevelucky:

I'm having an issue in Firefox where my date range has disappeared. I can't select a date range, and normally I could do a query without selecting any dates and it would pull up everything, but now it pulls up nothing. It works fine in Safari however (I'm on a Mac). It worked yesterday, but no more. Has anyone else had this problem?

Nevermind, a Firefox restart cured the problem.