Discount Coupon fakes checkout success?

Hi all,

could I refer you to this post on the WP Thread - it may seem as though the use of discount coupons sometimes forces a bypass of the payment provider page and feigns a checkout success - placing the order in to the database when the payment page has been bypassed?

http://www.zen-cart.com/forum/showpost.php?p=254259&postcount=67

I am experiencing this same problem using the Authorize.net AIM (and also SIM) payment module.

I tried looking at the post you linked but couldn't see a solution.... does anyone have one?

I am also having this problem and am currently searching for a solution in the forums....

I have this problem if I click on the apply discount button. If I I enter the code and select a payment, then click continue things are just fine. However clicking on he apply discount button allows the customer to skip the payment and will go directly to the confirm order page.
Melissa
http://store.equineshop.biz

What kind of Discount Coupon have you made?

What version of Zen Cart?

Clean install or an upgrade? If an upgrade, from what version to what version?

What Payment modules are you using?

I am using a clean install of 1.3.6. I have the credit card, Paypal, and check/money order payent modules installed. The discount coupon is for 10% off orderes of a certain amount with all categories allowed accept 2. The calculation is figured correctly if if I have items that are both allowed and denied in my cart. For now, I have put a note to not click on the apply discount button, but you know how people are.
Melissa
http://store.equineshop.biz

Could you PM me the Discount Coupon code so that I can test this please? Thanks! :smile:

hmm ... I cannot reproduce the error on this ... :blink:

Does it happen always? Sometimes? With certian products?

After doing some more testing, it appears that it only does this when certain products are in the cart. I will PM you with what products they are.
Melissa
http://store.equineshop.biz

We are having the same troubles.

If a customer enters any of our coupons, the payment method is skipped.

We tried uninstalling and reinstalling the CC module and that worked for less than 12 hrs and once again, we were getting people checking out without selecting a payment method.

We have a 1.3.6 cart that was upgraded to 1.3.7. Problem only started happening for us once we upgraded.

Our site is down today to have our SSL upgraded so I can't have you access but I wanted to point this out and I will post images as soon as i have access again.

We have a 1.3.7 cart and have intermittently experienced the same issue. Use of a coupon seems to - for some customers only - skip payment and go directly to the order confirmation page. I haven't been able to reproduce the error either, mind you.

We are using the Paypal IPN payment module, and I just today upgraded with the most recent fixes. I am also going to reinstall the coupon, just to see if that helps. One guess is that it seems to happen with returning customers that have been given a "welcome" discount after their first purchase to encourage them to return.

Could it be something in their browser cache that leads the cart to believe the payment gateway has been visited?

Could you post your Discount Coupon configuration and the URL to the products_id that they used on the order where this went through for Free?

Hello

I am experiencing the exact same issue on a clean install of 1.37 - I cannot replicate the error,(I was given step by step instructions from the store owner after it happened to another customer) but 2 customers and the store owner have all experienced this where the site bypasses the payment screen and allows the "discounted" order to go through unpaid. The payment method then shows up in the back office as having been "paid" by coupon.

The only payment methods configured are Protox & cheque.

Any fix would be greatly appreciated.

Not sure if this helps at all, but in the past I experienced a similar issue (old zen) and it actually ended up stemming from the way I had a my shipping module configured in Zen.

It was a while ago, but I recall it ha something to do with "Zones" I was using. I too thought it was the "products" in the cart, but it turned out to be a few LOCATIONS that were mis-configured on the Shipping side.

So, that may be something to look into as well. Are the customers that are having this problem all located in a certain "state" or "state's", etc..?

I was able to duplicate the problem (and figured out it was the shipping setup) by creating a NEW account in the system (like I was a customer) and used my email address, but the exact same shipping, billing, etc.. address entered by the client having problems.

This triggered the event, and I was able to then narrow down those locations within my shipping configuration (in the Admin).

Just a thought.

Hi Thanks for your thoughts . This is a UK based website and we don't have a county pull down so I don't think that could be an issue as no zone is selected for the coupon and again it only happens sporadically when enters a coupon code.

I can not repliacte this but it has happened 6 times - 3x with one customer twice with another and then the store owners also have the same issue.

What is the exact configuration of your Discount Coupon and the Restrictions?

Hello

It has happened with three different coupons

all set up like this:

Coupon Name :: whatever
Coupon Amount :: 20.0000%
minimum order:0
Uses per Coupon :: Unlimited
Uses per Customer :: unlimited
Valid Product List :: NONE
Valid Categories List :: NONE
Date Created :: 06/13/2007
Date Modified :: 06/13/2007

Coupon Zone Restriction: :: 0

Coupon Name :: whatever
Coupon Amount :: 50.0000%
minimum order:0
Uses per Coupon :: Unlimited
Uses per Customer :: 2
Valid Product List :: NONE
Valid Categories List :: NONE
Date Created :: 06/13/2007
Date Modified :: 06/13/2007

Coupon Zone Restriction: :: 0

1 customer tried to put her order through 3 times and couldn't get to protox to pay it just went straight to the confirmation page each time, the same thing happened with another customer with a different coupon code. Then the store owner set up a test coupon and managed to get the same outcome.

When the store owner got in touch she said she had managed to repeat this by not selecting a payment method and enetering the coupon code - I however could not replicate this error.

Thanks for your time - much apprecaited.

peanut77 what version of Zen Cart are you running?

Does this problem only happen with Payment Modules that did not come with Zen Cart?

Have you ever seen this happen with Payment Modules that came with Zen Cart?

Ajeh

I am running 1.37 and this seems to happen when a payment method IS not initally chosen (from feedback from the store owner who managed to get the same thing to happen) there fore it does not look like an issue with the payment gateway add on as the customer has not yet chosen that at this stage.

This is a intermittent fault but as it has happened 5 times out of the 50 orders I really need to try and figure out what I can do to prevent this.

Thanks again for your time.

Did anyone find a solution for this?