[Done v1.3.6] Country Dropdown Bug

I developed my shop locally with Zen-Cart 1.3.0.2. I then got Zen-Cart 1.3.5 installed from my webhost and successfully managed to set it up just the way I wanted with no troubles at all. But during the testing we discovered that the country dropdown list in the sign-up form is buggy. When signing-up with valid dummy data we would ALWAYS get an error message that saying that "You must select a country from the Countries pull down menu." No matter what country you select, what browser you're using or what operating system you have the message will always pop up.

I have created the webshop in 4 different versions (we have different prices for different regions), and in all versions this error occurs. Try it out for yourself:
http://shopus.christinaribel.com/index.php?main_page=create_account
http://shopuk.christinaribel.com/index.php?main_page=create_account

This is NOT the same bug as the one reported here: http://www.zen-cart.com/forum/showthread.php?t=47018

I just created an account at the first link you listed and noticed no issues with the 'country' error message. What did you do to fix this? I am having the same issue you were before and my customers cannot create accounts. I'm anxious to hear back from you! :smile:

My host adviced me to remove all my (old) templates for all the pages where the country bug appeared, and it solved itself :)

zytroop:

My host adviced me to remove all my (old) templates for all the pages where the country bug appeared, and it solved itself :)

But if you remove the templates, what is used to display your cart?

Do you mean that you're just using the default templates?

Thanks :)

DogTags:

But if you remove the templates, what is used to display your cart?

Do you mean that you're just using the default templates?

Thanks :)
I remove the templaters in the /includes/templates/MY_TEMPLATE/templates/ folder. The templates used to display everything is still in /includes/templates/template_default/templates/

I've spent the last 2 hours reading and rereading/searching on this thread as I too have this Country glitch after upgrading to 1.3.5.

Am I to understand that I'm supposed to get rid of my custom templates for this to work correctly?

Is there one final patch, or one final word on why customers are prevented from registering due to the fact the Country dropdown isn't being accepted?

While a big Zen Garden fan, this seems to be a pretty good sized glitch!

What is the fix, once and for all? Is there a developer that can provide the answer as some of the work-arounds I've seen are a bit suspect, including deleting my custom templates.

Thanks much

John

Yeps ... it is a pain right now to have this issue ...

Fortunately, the fix is being tested with a host of other issues from the Bug Fix thread for v1.3.5 ... and is looking really sweet ... and ... happy to say, not breaking despite all attempts to do so ... :smartass:

And with luck, that means in the real world, you won't be able to break it either under any circumstances ... :cool:

It's nice to know that a fix is being tested, and to know that it will be released at some point, but a lot of us are losing customers/revenue over this. Can't anyone give us a more specific time frame for a fix release? A day, a week?

This is a major bug that should have been caught before 1.3.5 was released. I know a lot of work goes into these releases and I really do appreciate the amount of time that's put into the zen cart project, but I think we need some reassurance that this issue is a priority and that a fix is on the way very soon.

OK, since I have a backup of my old files, it just dawned on me to try using my old create_account.php file. I located it in includes/modules/create_account.php. I copied it into MY_STORE/includes/modules and now I am able to create accounts. Hope this helps

Yes it is hard when there is an issue ... which is why we do ask you to always upgrade a test site and not a Live site first and test well before making it Live ...

We hate lost revenues too ... the less you earn the less you can support us ... :smartass:

Good news is soon is very very soon ...

I had someone else install both versions for me, so I don't have the file to overwrite. Would someone post the necessary nonoffensive create_account.php file so that we can fix this, stat?

I think this also brings up the larger issue of premature releases and the onus of responsibility for testing/releases. When the zen cart community hears that a major release is planned and finally done, I imagine that most of us did minimal testing. I ran it through some paces but all looked fine. To do the comprehensive QA/QC necessary for major software releases requires more time, knowledge, and experiece than most of us have and assume that "those in the know" that are responsible for a release truly have done the QA/QC.

In any event, would someone post the working version of the create_account.php file to the downloads section with a description of the path that this file needs to go? An explanation that this is only a temporary patch that has worked for some should accompany it as well.

A timeline would be tremendously appreciated too, rather than "very soon."

Not flaming anyone, but I may lose customers over this major snafu and need some info.

Thanks

I'm attaching the create_account file I used. It's in txt format, so you'll need to rename it to 'create_account.php'.

I have attempted replacing the /includes/modules/create_account.php file in a 1.3.5 install with ones from 1.3.0.2, 1.3.0.1 and the one provided by jeriggs76.

All this to no avail. Still receiving the error.

I hope that until this is made available, as it sounds that 1.3.6 is what is being suggested, that a sound work around is posted.

As many of us upgrade and therefore use test accounts that existed, this has not apparently surfaced until now, about a month & a half or so from the release date.
If any of this is incorrect, like a clean install fuinctions correctly or some other please advise.

Creating a test install while normal and advised, there are surely many new installs that are ready to go live or close and this is a show stopper.

UPDATE:

I am posting this in addition to what has been posted:

I have gone back and tested this functionality on several installs. There are some where this error is exhibited and others where the function behaves as expected.
I have not yet done a full file compare to determine the differences and/or under what circumstances this is generated.

It does not appear to be a problem on a fresh install with all the 1.3.5 files. When I have completed this comparison, I will post back with the results(hoping that I can determine any).

Is the fact that I must either have 'company name' as a mandatory field or not showing at all part of the country drop down bug as well.

Our customers are a mixed bunch of private and company - works fine in 1.2.7 but not in our test 1.3.5 site.

You'll be pleasantly surprised with the fix in 1.3.6, released last night.

I have just installed v1.3.6 on a server that has never had zen cart installed. I am receiving the same Country drop down error message. I am new to Zen Cart and have read through the posts. It seems this shouldn't be na issue with v1.3.6. Am I missing something?

What is the URL where this is occurring? What exactly are the steps to trigger the problem?

The url is:
http://www.chrisherronhomesales.com/happytomato/zencart2/index.php?main_page=login

I installed zen cart and added a template (designed for version 1.3.6). I then tried to create a user account and it kicked back an error that I needed to select a Country from the drop down list. When I select a country and then try to resubmit the form, it gives me the same error. It does not matter what country you select, it will always kick back that error. I get it in IE7 and Firefox.

does it work without error if you switch to the classic template?