[Support Thread] Nochex APC

:clap:

It's working.

For future reference, when your client says they have a Merchant Account with Nochex, make sure:

1. They actually have it and not just applied for it
2. They have registered a Bank Account AND a Credit Card
3. They have finished the authorisation process by entering the payments from Nochex.

:frusty:

If any of these aren't done, the account seems to act as a Seller account and nothing gets passed back to the shop.

I am now going to have a stiff drink.

I am currently using Christian Pinder's 1.2 Nochex mod on Zencart 1.37 with a Nochex seller account, and it is all working fine.

I am shortly going to change to a Merchant account, so wondered if this was likely to have any issues, or should I upgrade to the 1.3 mod first.

Hey all,

I'm running a new install of zen cart 1.38 with Nochex payments set up... I have a merchant nochex account, orders can be placed on the site, everything go's through smoothly, but when i try to view orders in admin i get the following error and i'm unable to update any orders:

1054 Unknown column 'zen_order_id' in 'where clause'
in:
[select * from nochex_apc_transactions where zen_order_id = '2' order by nochex_apc_id DESC LIMIT 1]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Any help would be hugely appreciated...

cheers

Paraiba:

:clap:

It's working.

For future reference, when your client says they have a Merchant Account with Nochex, make sure:

1. They actually have it and not just applied for it
2. They have registered a Bank Account AND a Credit Card
3. They have finished the authorisation process by entering the payments from Nochex.

:frusty:

If any of these aren't done, the account seems to act as a Seller account and nothing gets passed back to the shop.

I am now going to have a stiff drink.

Sorry to add into this thread but does this mean that if you have version 1.3.8 Nochex doesn't work as a payment module?
I have a Seller account with Nochex which takes payment but doesn't tell you what has been ordered on the site. All accounts etc have been verified.
Do I need to upgrade to a merchant account for this to work or am I missing an upgraded code somewhere?
The Nochex download is dated Aug 2007

I have contacted Nochex and guess what....they have sent me back to this thread :frusty:
Reading through the full 13 pages again I have found the following statements.
If anyone can confirm they are true?

The Nochex APC version embedded in Zencart 1.3.8 download does NOT work.
(You can take payment but cannot tell who has bought what)

Nochex does work with both merchant AND seller account

It is possible to remove the Nochex APC from Zencart 1.3.8 and then install the latest Nochex APC from the download section (Which works with Zencart 1.3.7)

Any help would be really appreciated as the last thing I want to do is start paying £20 a month for CC payments. I would rather donate £20 to anyone on here who can help instead.

CandleMan:

The Nochex APC version embedded in Zencart 1.3.8 download does NOT work.
(You can take payment but cannot tell who has bought what)
The NoChex APC payment module in ZC 1.3.8 works fine. There are a couple of minor bugs in it but not show stoppers. You also have to be careful if you currently are using ZC 1.3.7 with NoChex and want to upgrade (it is possible but you have to pay attention to the details).

CandleMan:

Nochex does work with both merchant AND seller account
It works fine with both merchant and seller accounts. NoChex place certain restrictions on seller accounts though (amount you can receive etc).

CandleMan:

It is possible to remove the Nochex APC from Zencart 1.3.8 and then install the latest Nochex APC from the download section (Which works with Zencart 1.3.7)
Trying to do that would is very likely to break things and is not necessary.

CandleMan:

Any help would be really appreciated as the last thing I want to do is start paying £20 a month for CC payments.
It depends on how many orders you are taking and your average order value as to what works out best. Lots of people start with a third party payment processor like NoChex and PayPal and then later move to a merchant account once they become more profitable.

Hope that helps.

Regards,
Christian.

Thanks for the input CJPinder.

I am using the NochexAPC that is built into Zencart version 1.3.8
All my Nochex account has been verified, cards added, accounts checked etc
I am using a Seller account in Nochex.

The problem I have is that when someone buys anything through my site, I don't get any record of it in Zencart. I get an email from Nochex but it doesn't tell me what items have been ordered.
My hosting is with Fasthosts.

Any help would be greatly appreciated

Do I need to install my website in SSL somewhere for this to work?

Can anyone answer this question?

CandleMan:

Do I need to install my website in SSL somewhere for this to work?
Using normal/zencart recommended webhost, YOU do not install SSL,
your webhost does, using information provided by yourself.
However, Fasthosts is not normal webhost re zencart, regarding SSL, as you
have found out re your previous other forum posts regarding this matter.
You will save yourself a lot of time and trouble getting recommended
zencart webhosting account, with dedicated SSL cert.

I'm having the same problem, I've upgraded to 1.3.8 this week, got my first sale with nochex, email received, order created with the amount and customer details but no details of what was ordered.

I had no problems with this in 1.3.7 on a fast hosts account. I've recently moved over to hostgator and I'm wondering if it might be because of the name server changes. My site is still bouncing about after a week and it could be that when nochex tried to update the site, they couldn't find it. But not sure.

If you find a solution to your problem let me know. However I don't think that fasthosts is your problem as i've used it sucessfully for a year on 1.3.7.

For the time being I'm having to email my customers to find out what they have bought. Hopefully they will not delete the email before reading it!!

I havd given up on Nochex until recently.
I have now changed hosting to TerraNetwork (In last 24hrs) and have just added the Nochex back into my payment list.
It now works, As previous messages It must be to do with the SSL certificate.

I know this is an old post, but since this is a Nochex question, I thought it would be best posted here.

We have a shop using Nochex as single payment alternative. We just spotted that if the customer adds a billing address and a delivery address which aren't the same, the delivery address gets sent to Nochex, and the customer has to re-type their billing address again, causing a bit of frustration.

Is this default behaviour, or might something be wrong with my setup? Is there a switch for which address should be sent?

Thanks,
Karl

:no::no:
WARNING! DO NOT USE NOCHEX PAYMENT SYSTEM. They take your money first then you have problems with intergration and they do not refund your money back. When you try get help they are not interested! They are frauds & cheats! There are much better and safer systems available in Zencart. You have been warned!

Hello?? This is not SPAM!
NOCHEX ARE FRAUDS AND CHEATS, READ THE STORIES AND HOW PEOPLE HAVE BEEN AFFECTED?? IS THIS FORUM NOT FOR HELPING ZEN CART PEOPLE???
THEY TAKE YOUR MONEY BEFORE OPENING ACCOUNT AND THEN IF THERE IS A PROBLEM OR DOES NOT EVEN INTERGRATE. THEY WILL NOT REFUND YOUR MONEY AND PUT THE PHONE DOWN??? HOW IS THAT GOOD BUSINESS?

PEOPLE MUST KNOW THERE ARE HONEST BETTER PAYMENT GATEWAYS! DO NOT USE NOCHEX!

Well, while you may have had a bad experience, and feel like you should tell the world about it, this website is not the place to do it, at least not in the manner you've chosen:

You created a new forum account TODAY, and then you dug up this and 2 other VERY OLD discussions about using Nochex ... and you spammed them all with your vehement "warning".

And now you're back again spamming those same threads to somehow legitimize your posts.

At the very least your conduct is out of order. Multiple posting of the same junk in multiple places all over the forum is considered bad form. Stop it now or your account will be suspended.

Letting people know about a bad experience is one thing. Spamming it to thousands who didn't ask to be told about it is quite another. That's why your posts were marked as spam.

Sorry to be heavy-handed, but ... if it's not addressed, then irritating behavior just contaminates the whole community.

I think my question might have been buried beneath the public service annoucement about Nochex not to be trusted - that wasn't really a reply to my question (!) so I'll lift it again and I hope that's OK.

The question was whether anyone had any experience of changing the address being sent to Nochex - at the moment it's sending the shipping address even if a customer has added a separate billing address, which means they'll have to retype their billing address in Nochex again.

I couldn't find a switch in the admin, but maybe someone knows if this is default behaviour and requires modifying the Nochex files, or not?

Thanks.

I managed to get some help with this, for anyone having the same issue, have a look at this post http://www.zen-cart.com/forum/showthread.php?t=36240 where Nixak posts an update - works fine for me.

Hi All:smile:

Is there anyway to have your logo added to the nochex payment page ,I know on the old nochex module you could add you logos url, as I just have a sellers account could I add some code to a file.

Many Thanks

magpie:

Is there anyway to have your logo added to the nochex payment page ,I know on the old nochex module you could add you logos url, as I just have a sellers account could I add some code to a file.
As far as I know, it is not possible with seller accounts only merchant accounts.

Regards,
Christian.