Simple Google Analytics - Support

EZorb:

Hi Eric @econcepts; or other help,

I am having trouble with this mod. It does not show up at admin/configuration/. This was a first time install in 1.3.8a
I guess it is because it is so very simple to install I have manage to do something wrong.
Here is shopping cart URL: http://www.ezorbcalcium.com/secure/index.php?main_page=index&cPath=1

I have installed per “read me” and have check paths for files many times now all seem to be correct.
I have a custom site, path for (tpl_main_page.php) /includes/templates/custom_folder/common/ tpl_main_page.php

I have the following on my web pages, I guess is correct:

<!--bof- google_analytics --> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("UA-XXXXXX-X"); pageTracker._initData(); pageTracker._trackPageview(); </script><!--eof- google_analytics --> </body></html>

On Google Dashboard shows “Receiving Data” & e-commerce website is YES

I have “Fast & Easy Checkout & USPS Autofill mod's installed.

Thanks for needed help,

Larry

Hi Larry,

If you do not have it in the admin then you missed running the SQL "install" patch that came with the module.

I see that your tracking number for Google Analytics is "UA-XXXXXX-X" which means you have not added your tracking id yet (done from within the admin under "Configuration > Google Analytics Congifuration" after you apply the install patch.

Looks like you need to login to your admin and go to "Tools > SQL Patches" then copy and paste the entire contents of what is found in the file called "googleanalytics-INSTALL.sql".

Run that group of queries and it will install the admin portion of the mod so you can configure it.

HI Eric,

I have now installed the sql patch twice. The first time it said 40 statements processed. I just pasted it in again and it say's 40 statements processed. Still no google_on under admin/configuration...

How can I see what is really installed? What should I look for?

Thanks,

Larry

EZorb:

HI Eric,

I have now installed the sql patch twice. The first time it said 40 statements processed. I just pasted it in again and it say's 40 statements processed. Still no google_on under admin/configuration...

How can I see what is really installed? What should I look for?

Thanks,

Larry

I have check the database and it is in the list of records. I have uninstalled sql and installed it again with no errors. Have no errors on the shopping cart.

Still is not showing up in admin/configuration. What next?

Thanks,

Larry

Hi all,

I desperately need help, I have uploaded all of the files to the correct places, but Google Analytics is still not receiving data, could some kind person please take a look at my homepage source code for me, thanks

Mike,

http://www.study-books.co.uk

Hi Eric when I look at firebug it shows I have one error. The error points to _gat is not defined, var pageTracker = _gat._getTracker("UA-xxxxx-x"); Any suggestions on how to correct this. Thank You

Hi
I finally had to remove this mod because it would not install properly and cause minor problem in displaying the side-by side signin page. All Google Analytics files were installed correctly and the SQL file was pasted in and record shows in my database.

I have ask for help several times and also PM Eric twice with no reply. No one has address why Google Analytics would not show up in admin/configuration. After reading the book "20 Surefire Ways to Increase Sales Using Zen Cart." which has excellent tips. I can't wait to get the other book with templates if I could get this mod to work.

I now think it will not work with Fast and Easy Checkout (fec) mod. Is anyone else using fec and this mod?

If this is not true would someone help me so I can get this very important mod to work on my zencart.

Thanks,

Larry

Hi Eric,
I have a question.
I think I already found the solution reading up this thread a lot, but I would like to have a confirmation from you.
It happens that a new customer calls me and ask to place a order on his behalf.
That is what I did, but I did it from a ip that was set as exclude in the filters for analitycs, and also I did not go trough a paid ad, but I logged in directly, registered the customer and placed the order.

After reading many of your answers, it is clear to me why the order does not appear in analitcys convertions, but I am not sure why it is not in the transactions and the goals I set.

I deleted the filter after but the transaction it did not appear still.

Is this becasue the filter is not dinamic? I tought it should have recorded the transaction, but not showning it if the filter was on.

Thanks for your answer and please apologize for my english.
enzo

EZorb:

HI Eric,

I have now installed the sql patch twice. The first time it said 40 statements processed. I just pasted it in again and it say's 40 statements processed. Still no google_on under admin/configuration...

How can I see what is really installed? What should I look for?

Thanks,

Larry
Found the problem, in admin/tools/admin settings then click on permissions. Find Google Analytics under 3rd party mods and put a check mark.
I did not read anywhere in install to do the above step.

EZorb:

Hi Eric @econcepts; or other help,

I am having trouble with this mod. It does not show up at admin/configuration/. This was a first time install in 1.3.8a
I guess it is because it is so very simple to install I have manage to do something wrong.
Here is shopping cart URL: http://www.ezorbcalcium.com/secure/index.php?main_page=index&cPath=1

I have installed per “read me” and have check paths for files many times now all seem to be correct.
I have a custom site, path for (tpl_main_page.php) /includes/templates/custom_folder/common/ tpl_main_page.php

I have the following on my web pages, I guess is correct:

<!--bof- google_analytics --> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("UA-XXXXXX-X"); pageTracker._initData(); pageTracker._trackPageview(); </script><!--eof- google_analytics --> </body></html>

On Google Dashboard shows “Receiving Data” & e-commerce website is YES

I have “Fast & Easy Checkout" & "USPS Autofill" mod's installed.

Thanks for needed help,

Larry

Found the problem, in "admin/tools/admin settings" then click on "permissions". Find Google Analytics under 3rd party mods and put a check mark.
I did not read anywhere in the install information to check/complete the above step.

Is anyone using Google Analytics with Fast and Easy Checkout (fec) mod.?

I had is installed and remove it because I noticed on "new customer" "returning customer" page that the Right Side and Left Side Side Boxes were missing. I did not get any error just extra wide "new customer" "returning customer" page.

I am going to re-install "Google Analytics" to see if it will work with fec installed. If someone knows the answer I would appreciate the information.

Thanks

Larry

Hi,

I'm getting an error where some of my transactions are showing up with values of £1 in the conversion tracking numbers.

I've had a look over which ones they could be, and there appears to be no correlation between customer, country, products purchased, order total, checkout currency, tax status and a few other things.

Any ideas why this might be happening would be much appreciated.

Running a fairly modified 1.3.8a and SGA 1.2.2:
• Tartan database (custom)
• Multi-site module (largely custom)
• Product sort – sorts products by popularity (custom)
• Automated currency update
• Capitalise sign-up fields
• eBay exporter (don’t use this)
• Encrypted Master Passwords
• GoDaddy sidebox showing SSL certificate
• Google Base Feeder
• Google Sitemap
• Module Manager
• Quantity Discount
• Simple SEO URL’s
• Simple Google Analytics
• Super Orders

EZorb:

Found the problem, in "admin/tools/admin settings" then click on "permissions". Find Google Analytics under 3rd party mods and put a check mark.
I did not read anywhere in the install information to check/complete the above step.

By that i guess you have Admin Profiles installed?.. which is a totally different mod. Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Also it might be best to list all your other mods you use and any other modifications...

Just installed this mod, few quick questions:

In my GA account profile I have the following settings:

Website URL: http://www.myurl.com/
Default page [?] : left blank
Time zone [?] : (GMT+01:00) London
Exclude URL Query Parameters: left blank
E-Commerce Website: Yes
Site Search [?] : Do Track Site Search (Yes - with Query Parameter as 'keyword='
Currency displayed as: British Pound Sterling (GBP UK£)

Just wanted to check these are the correct settings.

Thanks.

I use: Exclude URL Query Parameters: zenid.

mcshane78:

By that i guess you have Admin Profiles installed?.. which is a totally different mod. Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Also it might be best to list all your other mods you use and any other modifications...

Your are correct we all should list mods installed like fergusmacdonald above does, that is on my do list. I had installed some mods so long ago and have really forgot what each one does then you finally think the way your cart works is plain 1.3.8a until something goes wrong. Since I deal with mostly the like me elderly customers need everything on one page. I have not re-installed it yet so don't know outcome yet.

Thanks for the reply.

Larry

I had installed some mods so long ago and have really forgot what each one doesI create a log of all changes made to a site from initial install, names and version numbers of add-ons, backup copies of original and changed files, and anything else to help build the whole thing from scratch again should it ever become necessary.

g1smd:

I create a log of all changes made to a site from initial install, names and version numbers of add-ons, backup copies of original and changed files, and anything else to help build the whole thing from scratch again should it ever become necessary.

That is the only way to do it........... Others beware one day you will need this information!

Larry

EZorb:

Is anyone using Google Analytics with Fast and Easy Checkout (fec) mod.?

I had is installed and remove it because I noticed on "new customer" "returning customer" page that the Right Side and Left Side Side Boxes were missing. I did not get any error just extra wide "new customer" "returning customer" page.

I am going to re-install "Google Analytics" to see if it will work with fec installed. If someone knows the answer I would appreciate the information.

Thanks

Larry

Larry, just wrote you a PM on this. I will look into it, but am using it just fine with FEC on a few sites. No issues.

fergusmacdonald:

Hi,

I'm getting an error where some of my transactions are showing up with values of £1 in the conversion tracking numbers.

I've had a look over which ones they could be, and there appears to be no correlation between customer, country, products purchased, order total, checkout currency, tax status and a few other things.

Any ideas why this might be happening would be much appreciated.

Running a fairly modified 1.3.8a and SGA 1.2.2:
• Tartan database (custom)
• Multi-site module (largely custom)
• Product sort – sorts products by popularity (custom)
• Automated currency update
• Capitalise sign-up fields
• eBay exporter (don’t use this)
• Encrypted Master Passwords
• GoDaddy sidebox showing SSL certificate
• Google Base Feeder
• Google Sitemap
• Module Manager
• Quantity Discount
• Simple SEO URL’s
• Simple Google Analytics
• Super Orders

What does the error message say? This mod should work with most installed mods. I would need to know what the error message says to let you know what to do with that.

mcshane78:

Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Thanks. :) I would agree that the standard install does not take into consideration that all users have Admin Profiles installed. I could add it to the readme for those that need it but it would merely be a side note for those that aren't aware they have to activate any third party module they install (not just this one) if they have Admin Profiles installed.

mcshane78:

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Yes on this as well. I too have it working on a number of sites with FEC and have had no issues. It should work with most of the mods out there. The only conflict I have seen to date involved sites that wanted to integrate JAM or JROX affiliate tracking. There is a small fix for that (under those circumstances) which I posted for those who need it.