Simple Google Analytics - Support

gaffettape:

Just installed this mod, few quick questions:

In my GA account profile I have the following settings:

Website URL: http://www.myurl.com/
Default page [?] : left blank
Time zone [?] : (GMT+01:00) London
Exclude URL Query Parameters: left blank
E-Commerce Website: Yes
Site Search [?] : Do Track Site Search (Yes - with Query Parameter as 'keyword='
Currency displayed as: British Pound Sterling (GBP UK£)

Just wanted to check these are the correct settings.

Thanks.

Looks right. You could use the exclude filter if you want mentioned by @g1smd if you want to remove the zenid from the strings.

countrycharm:

Hi Eric when I look at firebug it shows I have one error. The error points to _gat is not defined, var pageTracker = _gat._getTracker("UA-xxxxx-x"); Any suggestions on how to correct this. Thank You
Eric can you look into this for me thank you.

countrycharm:

Eric can you look into this for me thank you.

Are you using this mod (Simple Google Analytics) or the other mod by Andrew (Google Analytics by Andrew).

My mod (Simple Google Analytics) shouldn't ever through that type of error as I have all my code pre-built into the package and it only takes one line to install.

The error you are getting looks basically says that either you have a piece of JavaScript code that refers to a var which is not present (because you might have not fully installed the mod) OR (because you have both mods installed at the same time which won't work.)

Can you confirm you are using the Simple Google Analytics Mod and have not installed the other at any time?

Let me know and we'll work through it to get you all squared away.

Thanks!

econcepts:

Are you using this mod (Simple Google Analytics) or the other mod by Andrew (Google Analytics by Andrew).

My mod (Simple Google Analytics) shouldn't ever through that type of error as I have all my code pre-built into the package and it only takes one line to install.

The error you are getting looks basically says that either you have a piece of JavaScript code that refers to a var which is not present (because you might have not fully installed the mod) OR (because you have both mods installed at the same time which won't work.)

Can you confirm you are using the Simple Google Analytics Mod and have not installed the other at any time?

Let me know and we'll work through it to get you all squared away.

Thanks!
Hi Eric I am just using yours add on. It has been so long ago I don't remember if I first installed Andrews or not. It has always work beautifully it just that error I can not figure out. If it's a javaScript code I don't know where to look to check it out to see whats going on.

Hi everyone, I have installed simple google analytics v1.2.2 on ZC 1.3.8a install went smooth.
It has allowed me to improve so many facets of my business -Fantastic! Thank You. I have read through the posts to find a solution to an issue I am having with my e-commerce tracking. It is not consistent with my actual orders and sometimes it works sometimes not can any one help? P.S. I have enabled this feature in the GA settings:smile:

Zulu11:

Hi everyone, I have installed simple google analytics v1.2.2 on ZC 1.3.8a install went smooth.
It has allowed me to improve so many facets of my business -Fantastic! Thank You. I have read through the posts to find a solution to an issue I am having with my e-commerce tracking. It is not consistent with my actual orders and sometimes it works sometimes not can any one help? P.S. I have enabled this feature in the GA settings:smile:

Which version of the tracking code did you choose to implement (the "urchin / legacy" version or the "ga.js" version?)

The ga.js version apparently still has some inconsistencies (on Google's end) in reporting accurate Ecommerce data. I use the "urchin" version of the code and get very accurate results.

You can choose which version of the code you want to use (and easily switch between the two) from the admin.

Does that help solve your problem?

Thanks for your reply. I did choose the "ga.js" version, I will choose the "urchin/legacy" option an see how I go. What a fine module that has a very real benefit - Thank you.

econcepts:

What does the error message say? This mod should work with most installed mods. I would need to know what the error message says to let you know what to do with that.

Hi, sorry for the slow reply - don't remember getting emailed about a new post.

I don't get an error message as such, my error, or problem, is that some conversions are showing up with a value of £1 - we don't have sales at £1 so for some reason the actual sale value is being ignored and inserted as £1 instead.

econcepts:

Are you using this mod (Simple Google Analytics) or the other mod by Andrew (Google Analytics by Andrew).

My mod (Simple Google Analytics) shouldn't ever through that type of error as I have all my code pre-built into the package and it only takes one line to install.

The error you are getting looks basically says that either you have a piece of JavaScript code that refers to a var which is not present (because you might have not fully installed the mod) OR (because you have both mods installed at the same time which won't work.)

Can you confirm you are using the Simple Google Analytics Mod and have not installed the other at any time?

Let me know and we'll work through it to get you all squared away.

Thanks!
Hi Eric I guess I need to go to my database to see if the problem lies there. I have checked my files and they seem to be all in order. I downloaded Andrews version to double check to see if there were file left over from his. Don't see any from his version. I'm still stumped...lol

Zencart 1.38
Simple google analytics 1.2.2
Use older urchin = no

I searched the thread and am still confused how to set up alias domains. Posts ~#1015 seem relevant but adds to my confusion.
I have mysite.com and anotherurl.com that points to mysite.com. The redirect is set to point to mysite.com by the hosting company and not by any settings on my end (like htaccess).
Im simply trying to track how many people directly typed in anotherurl.com to get to mysite.com
Is this actually already being tracked in analytics as a “traffic source”?
If I understand right, to track anotherurl.com I set should set up another profile inside google such that I have:
Exsisting UAxxxxxx-1 and
Other url UAxxxxx-2

Right or wrong?

Then, I am totally clueless what to do next. One post says to add UAxxxxx-2 in admin/configuration/GoogleAnalyticsConfiguration .
Is this correct? There is only one field in the interface. Would I just put both with a comma in between (as in UAxxxxx-1, UAxxxxx-2)?

Other posts mention modifying code but I am lost as to what to modify. I see tpl_main_page.php mentioned frequently but it does not look like anything in that file specifically references the particular UAxxxx number.

If requests for the other domain name are simply redirected, there is no simple way to track the clicks through it. It doesn't serve a HTML page, therefore there is no content served on that domain that can be tracked.

You add only one tracking code to your page, the one for the final domain - the one that actually displays the content.

I don't know if this is feasible for your site, but if you can get the other domain to redirect to a specific single specially created landing page on the new domain, you could track visitors passing through that page instead. For this to work, the new page would NOT be linked from anywhere else on the main domain, but it would link to many pages of the new site: the major category pages at the very minimum. You would also need to "noindex" that page so that people do not find it via searchengines.

fergusmacdonald:

Hi, sorry for the slow reply - don't remember getting emailed about a new post.

I don't get an error message as such, my error, or problem, is that some conversions are showing up with a value of £1 - we don't have sales at £1 so for some reason the actual sale value is being ignored and inserted as £1 instead.

My module won't insert any value at all (it will be "0") if no value is passed.

I suspect that it is being overridden from within your Google Analytics account. If you set the conversion value or action value to something other than "0" then Google Anlaytics will override whatever dynamic data is passed an use the value set from within your GA account.

Check in your Google Analytics account (ecommerce section under profile usually, etc...) and make sure you set the conversion value to "0". This will enable the data passed by my module to populate your reports instead of using the number tha tis inserted there (which I suspect is "1" currently).

Let me know if that works.

countrycharm:

Hi Eric I guess I need to go to my database to see if the problem lies there. I have checked my files and they seem to be all in order. I downloaded Andrews version to double check to see if there were file left over from his. Don't see any from his version. I'm still stumped...lol

How did this work out? Did you remedy the issue? I went to your site and it looks like the code for my mod is there and installed correctly. The error you are getting and that references the "PageTracker" is not a variable that is in my tracking so it would have to be coming from somewhere else.

Let me know if you still get the error here and we'll see what else might be causing it.

angst:

Zencart 1.38
Simple google analytics 1.2.2
Use older urchin = no

I searched the thread and am still confused how to set up alias domains. Posts ~#1015 seem relevant but adds to my confusion.
I have mysite.com and anotherurl.com that points to mysite.com. The redirect is set to point to mysite.com by the hosting company and not by any settings on my end (like htaccess).
Im simply trying to track how many people directly typed in anotherurl.com to get to mysite.com
Is this actually already being tracked in analytics as a “traffic source”?
If I understand right, to track anotherurl.com I set should set up another profile inside google such that I have:
Exsisting UAxxxxxx-1 and
Other url UAxxxxx-2

Right or wrong?

Yes, this is one way to do it (the one that I prefer). Setup a new profile (you can do this as a stand alone profile or UNDER a current profile -- if the two are associated.)

In order to track the "new" url however, you'll need to install the Google Code (different tracking id like UAxxxxx-2) on the separate url. However, if you have an automatic re-direct in place at that url and the page does not actually load upon arrival, then the tracking code for Google will not trigger (the page needs to load for that to happen) and the data for that separate url will not be tracked individually.)

angst:

One post says to add UAxxxxx-2 in admin/configuration/GoogleAnalyticsConfiguration .

There is no such configration variable or option in this module (Simple Google Analytics). Are you sure you are using this version or another?

angst:

Is this correct? There is only one field in the interface. Would I just put both with a comma in between (as in UAxxxxx-1, UAxxxxx-2)?

No, this is not correct, and no you would not want to put a comma between id's. That will render tracking useless.

angst:

Other posts mention modifying code but I am lost as to what to modify. I see tpl_main_page.php mentioned frequently but it does not look like anything in that file specifically references the particular UAxxxx number.

If you want to extend the code (but not needed as seen in the above option) you would have to look within the "google_analytics.php file found in the /google_analytics/ folder that comes with the install. This is the file that contains and writes all the tracking info to the page.

econcepts:

My module won't insert any value at all (it will be "0") if no value is passed.

I suspect that it is being overridden from within your Google Analytics account. If you set the conversion value or action value to something other than "0" then Google Anlaytics will override whatever dynamic data is passed an use the value set from within your GA account.

Check in your Google Analytics account (ecommerce section under profile usually, etc...) and make sure you set the conversion value to "0". This will enable the data passed by my module to populate your reports instead of using the number tha tis inserted there (which I suspect is "1" currently).

Let me know if that works.

Thanks for getting back to me. Unfortunately I can't find a conversion value section in my Analytics Settings. I have an option to track as an 'E-Commerce Website' and a section where I can select what currency the site is in.

The only place I can find that type of setting is in my AdWords settings, under Reporting>Conversions>Purchase/Sale>Code - however, this is to create code to insert into your page, rather than being how it interprets code that's already inserted.

Also, it's important to note that the £1 value is only coming through on some conversions, not all. Perhaps 10-20%.

Just wanted to say that this is a great contribution! Quick & easy to install & works great :clap:

fergusmacdonald:

Thanks for getting back to me. Unfortunately I can't find a conversion value section in my Analytics Settings. I have an option to track as an 'E-Commerce Website' and a section where I can select what currency the site is in.

The only place I can find that type of setting is in my AdWords settings, under Reporting>Conversions>Purchase/Sale>Code - however, this is to create code to insert into your page, rather than being how it interprets code that's already inserted.

Also, it's important to note that the £1 value is only coming through on some conversions, not all. Perhaps 10-20%.

The conversion section or value is on the Adwords side correct. It can also be found on the analytics side (although a different "conversion value") IF you have setup goals. Each goal can be assigned a conversion value as well.

Does that help?

I would suggest trying to narrow down where these "random" transactions with a "1" appear and then try to determine if and why they are being overridden (you may have already tried this.)

econcepts:

The conversion section or value is on the Adwords side correct. It can also be found on the analytics side (although a different "conversion value") IF you have setup goals. Each goal can be assigned a conversion value as well.

Does that help?

I would suggest trying to narrow down where these "random" transactions with a "1" appear and then try to determine if and why they are being overridden (you may have already tried this.)

Thanks for the help....will look into this further.

Apologies, didn't see the question in your post.

Yes, the conversion value is in AdWords only, Analytics seems to be seeing different conversion values for the £1 conversions.

Is simple google analytics by econcepts compatible with the latest version of Zen Cart? 1.3.9.x?