Testimonial Manager Support Thread

clydejones:

I checked your site, so I know what you mean by the width size.

And as I said, you need to correct the errors I pointed out before anything else can be done.

I was follow your guide but it still can not fix.

I remove all of testimonial in HTML and just add text but it seem nothing change .

Can you help me to fix that issues?

KIMSON

Thanks you & best regards,

kimsonvu:

I was follow your guide but it still can not fix.

I remove all of testimonial in HTML and just add text but it seem nothing change .

Can you help me to fix that issues?

KIMSON

Thanks you & best regards,

Check your PM

@ Alex Clarke

Alex:

Just unzip the attachment and upload the entire includes folder to your server.

Hope it helps.

[Attachment no longer available]

surf7.net:

Dear developer of this excellent mod,

Just wanna inform you that the included installation sql patch will delete configuration_key with configuration_group_id = 0

The effected keys are

PRODUCTS_OPTIONS_TYPE_SELECT
UPLOAD_PREFIX
TEXT_PREFIX

Deletion of above keys will effect the proper functionality of Zen Cart.

Good catch, surf7.net! I have been using it for a while and never bumped into any problems, but I will take your word for it (and Clyde's word and patch!).

Thanks for the good neighbor support!

Thomas

clydejones:

@ Alex Clarke

Alex:

Just unzip the attachment and upload the entire includes folder to your server.

Hope it helps.

[Attachment no longer available]

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

Alex Clarke:

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

This should help with this issue:
open tpl_testimonials_add_default.php find the following lines of code and add the highlighted portions

<label class="inputLabel" for="testimonials_name"><?php echo TEXT_TESTIMONIALS_NAME; ?></label>
<?php echo zen_draw_input_field('testimonials_name', $name, 'size="18" id="testimonials_name"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

<label class="inputLabel" for="testimonials_mail"><?php echo TEXT_TESTIMONIALS_MAIL; ?></label>

<?php echo zen_draw_input_field('testimonials_mail', $email, 'size="18" id="testimonials_mail"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

I checked several more sites that are using testimonial manager and still can't reproduce this problem

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

Alex Clarke:

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

clydejones:

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

Alex

Here's another updated fix that may help.

I made a couple of code changes so check it out and let me know.

[Attachment no longer available]

That did the trick!

Thanks Clyde. :)

Just a couple of suggestions for the next release.

1. Display the customers website URL next to their testimonial (maybe a switch in the admin could toggle this)
2. Enable the separator (currently:  ) between Company Name, City, State/Country to be changed via the adminWhile these are only small changes/features, I believe they will come in handy for most users of the contribution.

Anyway... thanks again for your time and help. :)

Alex Clarke:

Just a couple of suggestions for the next release.

2. Display the customers website URL next to their testimonial (maybe a switch in the admin could toggle this)

3. Enable the separator (currently:  ) between Company Name, City, State/Country to be changed via the adminWhile these are only small changes/features, I believe they will come in handy for most users of the contribution.

Anyway... thanks again for your time and help. :)

Not at all. Glad to help.

There were privacy concerns (just like publishing the email address) with adding the web URL but maybe I can come up with a way of "hiding" the actual URL and still have a way of clicking through to the customer's web site.

The separator is an easy fix and I'll add something for the next update.

I have searched on this topic, and can't find anything about my particular issue.
I've got testimonials manager running great. One of the BEST contributions I've ever seen.
But - images aren't working right for me. They come up fine in small form, but when I try to click on them inside the actual testimonial, the URL is http:///

Where and what do I fix?
Thanks!

https://www.Shirts4Bowling.com

mumzie:

I have searched on this topic, and can't find anything about my particular issue.
I've got testimonials manager running great. One of the BEST contributions I've ever seen.
But - images aren't working right for me. They come up fine in small form, but when I try to click on them inside the actual testimonial, the URL is http:///

Where and what do I fix?
Thanks!

https://www.Shirts4Bowling.com

Check your PM

clydejones:

Check your PM

Here's a fix that should help.

Just unzip the file and upload the entire includes folder to your server.

[Attachment no longer available]

I didn't see this issue posted, so forgive me if it's somewhere.

When I make changes in the "Pages Editor" for Add Testimonial's page, I don't see the text/changes on the frontend. How can I do this?

I'm using 1.3.7, the html_includes file is writable and there's a copy on the template override.

ideasgirl:

I didn't see this issue posted, so forgive me if it's somewhere.

When I make changes in the "Pages Editor" for Add Testimonial's page, I don't see the text/changes on the frontend. How can I do this?

I'm using 1.3.7, the html_includes file is writable and there's a copy on the template override.

Copy the code and paste this sql statement from admin -> tools -> install sql patches then click the send button.

INSERT INTO `configuration` VALUES (NULL, 'Define Testimonial', 'DEFINE_TESTIMONIAL_STATUS', '1', 'Enable the Defined Testimonial Link/Text?<br />0= Link ON, Define Text OFF<br />1= Link ON, Define Text ON<br />2= Link OFF, Define Text ON<br />3= Link OFF, Define Text OFF', 25, 999, NULL, now(), NULL, 'zen_cfg_select_option(array(''0'', ''1'', ''2'', ''3''),');

Has anyone found a way for a customer to upload a file from the testimonial form? or are there complications with this that make it not so wise?

thanks for any help:smile:

Great job Clyde!
You and this Mod are the Best!!

Foxxy Fashions for Less!
Shop FoxxyDiva.com

hitch:

Has anyone found a way for a customer to upload a file from the testimonial form? or are there complications with this that make it not so wise?

thanks for any help:smile:

I'll look into implementing this in a future update.