Testimonial Manager Support Thread

chris parker:

I have installed the testimonial manger successfully, however I have hit a slight problem.

Although the testimonial sidebox shows etc. the only links that work are "View all testimonials" and "Add a testimonial".
If I click on either "Read more" or the title of the testimonial "Great" I get a 404 page not found error.

Any tips on how to resolve this?

Many thanks.

URL for your site?

clydejones:

URL for your site?

Here it is

Many thanks.

Chris.

chris parker:

Here it is

Many thanks.

Chris.

right off hand, it appears you may not have uploaded all the files.

you should have

includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_default.php
(this file controls the single view of testimonials)

it also appears that you're missing the css files for testimonials manager.

clydejones:

right off hand, it appears you may not have uploaded all the files.

you should have

includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_default.php
(this file controls the single view of testimonials)

it also appears that you're missing the css files for testimonials manager.

Hi Clyde,
I have now made sure that everything is uploaded as it should be. I now have the testimonials correctly formatted with the CSS, but still have the problem of the linked titles and 'read more' links going to a 404?

Do you think it might be because I am hosting in a subfolder or something? I have no idea why this is happening but I've obviously missed something out along the way.

:(

P.S. One of the things that does not look right is that when I go to layout boxes controller, it says sideboxes/iC_AthemeJoomla/testimonials_manager.php with the sideboxes/iC_AthemeJoomla/ displayed in red, but I assume that is becuase I have installed it in a subfolder for my template?

I have checked and double check the new upload files to make sure I have not missed any. The admin is working correctly, the sidebox is turned on but nothing shows up.

Testimonials are in the database -- just not working.

Attention CLYDE:

I think I have this one figured out.

When I click on the "Read more" link, the url it leads to is dodgy. It reads like this:

http://www.evaprofessional.co.uk/shop/index.php?main_page=testimonials_manager.php&testimonials_id=1

When it should be this:

http://www.evaprofessional.co.uk/shop/index.php?main_page=testimonials_manager&testimonials_id=1

Whereabouts in the code is the URL string defined for the read more link?

I think it needs to be stripped of the .php.

Do you think that's it?

iC_AthemeJoomla this would be the name of your custom template.

Just as a double check -
You should have the following files located as indicated:

includes/languages/english/iC_AthemeJoomla/testimonials_add.php
includes/languages/english/iC_AthemeJoomla/testimonials_manager.php
includes/languages/english/iC_AthemeJoomla/testimonials_manager_all_testimonials.php

includes/languages/english/extra_definitions/iC_AthemeJoomla/testimonials_manager_defines.php

includes/languages/english/html_includes/testimonials_manager_defines.php
includes/languages/english/html_includes/iC_AthemeJoomla/testimonials_manager_defines.php

includes/modules/pages/testimonials_add/header_php.php
includes/modules/pages/testimonials_manager/header_php.php
includes/modules/pages/testimonials_manager_all_testimonials/header_php.php

includes/modules/sideboxes/iC_AthemeJoomla/testimonials_manager.php

includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_add_default.php
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_all_testimonials_default.php
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_default.php

includes/templates/iC_AthemeJoomla/sideboxes/tpl_testimonials_manager.php

includes/templates/iC_AthemeJoomla/css/testimonials_add.css
includes/templates/iC_AthemeJoomla/css/testimonials_manager.css
includes/templates/iC_AthemeJoomla/css/testimonials_manager_all_testimonials.css

clydejones:

iC_AthemeJoomla this would be the name of your custom template.

Just as a double check -
You should have the following files located as indicated:

includes/languages/english/iC_AthemeJoomla/testimonials_add.php CHECK
includes/languages/english/iC_AthemeJoomla/testimonials_manager.php CHECK
includes/languages/english/iC_AthemeJoomla/testimonials_manager_all_testimonials.php CHECK

includes/languages/english/extra_definitions/iC_AthemeJoomla/testimonials_manager_defines.php **CHECK
**
includes/languages/english/html_includes/testimonials_manager_defines.php CHECK
includes/languages/english/html_includes/iC_AthemeJoomla/testimonials_manager_defines.php NO. I HAVE DEFINE_TESTIMONIALS_ADD.PHP IN HERE. I HAVE NOW COPIED TESTIMONIALS_MANAGER_DEFINES.PHP INTO THIS FOLDER.

includes/modules/pages/testimonials_add/header_php.php CHECK
includes/modules/pages/testimonials_manager/header_php.php CHECK
includes/modules/pages/testimonials_manager_all_testimonials/header_php.php
CHECK
includes/modules/sideboxes/iC_AthemeJoomla/testimonials_manager.php CHECK

includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_add_default.php CHECK
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_all_testimonials_default.php CHECK
includes/templates/iC_AthemeJoomla/templates/tpl_testimonials_manager_default.php CHECK

includes/templates/iC_AthemeJoomla/sideboxes/tpl_testimonials_manager.php CHECK

includes/templates/iC_AthemeJoomla/css/testimonials_add.css CHECK
includes/templates/iC_AthemeJoomla/css/testimonials_manager.css CHECK
includes/templates/iC_AthemeJoomla/css/testimonials_manager_all_testimonials.css CHECK

Ok Clyde, I have double checked all of those now, but still no luck.

The only time I can get to see the testimonial is if I manually copy, paste, then delete the .php part from the URL that the "Read More" link is directed to.

Any ideas?

ATT: CLYDE.

I think I've fixed it now.

In includes>>>extra_datafiles>>>testimonials_manager.php

the following appears at line 13 :

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php');
?>

which I have edited to state:

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
?>

and it seems to have done the trick.

I just hope it doesn't bugger up anything else! :)

chris parker:

ATT: CLYDE.

I think I've fixed it now.

In includes>>>extra_datafiles>>>testimonials_manager.php

the following appears at line 13 :

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php');
?>

which I have edited to state:

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
?>

and it seems to have done the trick.

I just hope it doesn't bugger up anything else! :)

That's very strange, The version of testimonials manager in the downloads section contains the correct define statement in includes/extra_datafiles

In any case I'm glad you got it working.

clydejones:

That's very strange, The version of testimonials manager in the downloads section contains the correct define statement in includes/extra_datafiles

In any case I'm glad you got it working.

Hi Clyde,
I've just downloaded a new copy, and the problem remains the same. Perhaps you might check?

As you open up the zip file, new_installation>>>>admin>>>>includes>>>>extra_datafiles>>>>testimonials_manager.php

you will find the code above. Since correcting it the module works on my site.

And since you helped me upload the CSS file, it even looks nice too.

Thanks for providing what looks like it might be a really useful mod for my site. (I didn't realise you were the author of the mod until I checked just now).

:smile:

chris parker:

Hi Clyde,
I've just downloaded a new copy, and the problem remains the same. Perhaps you might check?

As you open up the zip file, new_installation>>>>admin>>>>includes>>>>extra_datafiles>>>>testimonials_manager.php

you will find the code above. Since correcting it the module works on my site.

And since you helped me upload the CSS file, it even looks nice too.

Thanks for providing what looks like it might be a really useful mod for my site. (I didn't realise you were the author of the mod until I checked just now).

:smile:

Here's the contents of the file from a new download of the mod from the forum downloads section:

<?php
/**
 * Testimonials Manager - Filename Defines
 *
 * @package Pages
 * @copyright 2007 Clyde Jones
 * @copyright Portions Copyright 2003-2007 Zen Cart Development Team
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: Testimonials_Manager.php v1.4.3.1 7-25-2007 Clyde Jones $
 */

  define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
  define('FILENAME_TESTIMONIALS_MANAGER_ALL', 'testimonials_manager_all_testimonials');
  define('FILENAME_TESTIMONIALS_ADD', 'testimonials_add');
  
  define('FILENAME_DEFINE_TESTIMONIALS_ADD', 'define_testimonials_add');

  define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');
?>

Hi Clyde,
That's not the file I changed. I believe that file is from:

\new_installation\includes\extra_datafiles\testimonials_manager_filenames.php

The file I had had to edit is this one:

\new_installationadmin\includes\extra_datafiles\testimonials_manager.php

It might just be my server settings though because nobody else seems to have this problem.

Chris. :)

chris parker:

Hi Clyde,
That's not the file I changed. I believe that file is from:

\new_installation\includes\extra_datafiles\testimonials_manager_filenames.php

The file I had had to edit is this one:

\new_installationadmin\includes\extra_datafiles\testimonials_manager.php

It might just be my server settings though because nobody else seems to have this problem.

Chris. :)

that file shouldn't effect the functioning of the mod on the "store" side. It would effect the functioning of things on the admin side though.

Hello Clyde,

Yeah sorry about that, I have regained my senses and found the right thread! ha.
Basically, I get this error after I run the upgrade to update my existing testimonial manager install. I renamed template folders and made sure my files uploaded. I have experienced similar thing before and I don't know if it is to do with prefix. The SQL passed through perfectly though.

1054 Unknown column 'language_id' in 'where clause'
in:
[select testimonials_id, testimonials_image, testimonials_title, testimonials_html_text, date_added from zen_testimonials_manager where status = 1 and language_id = 1 order by rand(), testimonials_title limit 5]

Thanks in advance! :smile:

HeathenMagic:

Hello Clyde,

Yeah sorry about that, I have regained my senses and found the right thread! ha.
Basically, I get this error after I run the upgrade to update my existing testimonial manager install. I renamed template folders and made sure my files uploaded. I have experienced similar thing before and I don't know if it is to do with prefix. The SQL passed through perfectly though.

Thanks in advance! :smile:

run this sql statement.

copy and paste into:

admin -> tools -> install sql patches and click the send button

ALTER TABLE `testimonials_manager` ADD `language_id` INT( 11 ) NOT NULL DEFAULT '0' AFTER `testimonials_id` ;

Many thanks Clyde,

That stopped the error showing up. The sidebox doesn't seem to show at the moment, and I checked the page that shows the testimonials and that has the bottom icons only.

http://www.thegemtree.com/index.php?main_page=testimonials_manager_all_testimonials

Do I have to use the ALTER TABLE for other of the sql components do you think?

HeathenMagic:

Many thanks Clyde,

That stopped the error showing up. The sidebox doesn't seem to show at the moment, and I checked the page that shows the testimonials and that has the bottom icons only.

http://www.thegemtree.com/index.php?main_page=testimonials_manager_all_testimonials

Do I have to use the ALTER TABLE for other of the sql components do you think?

You'll need to update the testimonials to reflect the language id.

run this sql statement:

copy and paste into admin -> tools -> install sql patches and click the send button.

UPDATE `testimonials_manager` SET `language_id` = '1' WHERE `language_id` =0 ;

WOW! Thanks that did the trick! :smile:

Clyde,

Quick question on the mod...When I try to activate it thru admin, I get two different scenarios. ( there is a testimonial written )

1. when enabling for the right sidebox, nothing.
2. when enabling for the left sidebox, everything disappears except the information box, but that ends up in the center of the page.

If I knew how to post a screenshot, I would.
Here is a link though....http://hiddenhillsnursery.com/Shopping Cart

I have this mod working on two other sites, but for some reason, I cannot get this one to work on this site.

Zen 1.3.8
Mother Earth template
PHP 4.4.8
More Information sidebox mod
Testimonials manager mod
Information sidebox mod
editable sideboxes mod

Not that it has anything to do with this issue, but the ez pages won't show either, left or right....coincidence?????