Testimonial Manager Support Thread

HI All

Great mod

My issue is that when a user clicks on submit nothing happens
my site is: www.DigitalSAonline.co.za

thank you

Green333:

Hello
I've downloaded TM - and it works "yay" - is a really nice contribution :D

However - images: can't get them to appear.....I browse & download image, hit "update"; system tells me it was successful; front page says "image does not exist" and if I go back in to edit again, no image.

Not sure what to do?

Many thanks
S

Create a new folder in images folder called testimonials.

By default TM looks for this folder when uploading images from admin. This is also the folder where the images will be stored.

LloydR:

HI All

Great mod

My issue is that when a user clicks on submit nothing happens
my site is: www.DigitalSAonline.co.za

thank you

You have TM set so that only registered users may submit testimonials so I can't really check.

However there are several posts in this thread that address this issue, maybe one of them will be of help.

Thank you so much clydejones! Such an easy fix

Just one thing......when you click on the image, after you click "read more" eg/ http://partykitnkaboodle.com.au/index.php?main_page=testimonials_manager&testimonials_id=1

a new blank page loads, and I get an "alert" with this message "The URL is not valid and cannot be loaded"

This is only in FF, IE does not attempt to load a page

Any way to stop it trying to load a new page?

Also, in FF, the RH column juts out (when image is present); does not happen in IE

Many thanks again:smile:
S

clydejones:

You have TM set so that only registered users may submit testimonials so I can't really check.

However there are several posts in this thread that address this issue, maybe one of them will be of help.

Hi

Will make it aval for all users, please be so kind as to try again
Will have a look around, but at 60 odd pages.......
Got a bit of searching to do

Green333:

Thank you so much clydejones! Such an easy fix

Just one thing......when you click on the image, after you click "read more" eg/ http://partykitnkaboodle.com.au/index.php?main_page=testimonials_manager&testimonials_id=1

a new blank page loads, and I get an "alert" with this message "The URL is not valid and cannot be loaded"

This is only in FF, IE does not attempt to load a page

Any way to stop it trying to load a new page?

Also, in FF, the RH column juts out (when image is present); does not happen in IE

Many thanks again:smile:
S

For the first issue try this:

Just unzip the file - rename the YOUR_TEMPLATE folder to match the name of your custom template (includes/templates/YOUR_TEMPLATE)
[Attachment no longer available]
The second problem seem to be that the image is not resizing to the size of the image setting(s) in admin -> configuration -> testimonial manager.

The default for the image size is 80 x 80 so you could try resizing the image to those dimensions.

Other than that I can't speak to how you would work this out using a TM template.

LloydR:

Hi

Will make it aval for all users, please be so kind as to try again
Will have a look around, but at 60 odd pages.......
Got a bit of searching to do

Let's try to narrow down the problem a little.

download and install this troubleshooting utility

Once you've done that try submitting a testimonial and then post the error message so I can check it.

Will do thank you

clydejones:

Let's try to narrow down the problem a little.

download and install this troubleshooting utility

Once you've done that try submitting a testimonial and then post the error message so I can check it.

Hi
Did as suggested and my last error entry is the 26th, nothing for now, im running Zen 1.3.7

Will this make any diff?

LloydR:

Hi
Did as suggested and my last error entry is the 26th, nothing for now, im running Zen 1.3.7

Will this make any diff?

Try this:

Unzip the file, change the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) to match the name of your custom template[in this case classic]

upload the entire includes folder to your server.

[Attachment no longer available]

clydejones:

For the first issue try this:

Just unzip the file - rename the YOUR_TEMPLATE folder to match the name of your custom template (includes/templates/YOUR_TEMPLATE)
[Attachment no longer available]
The second problem seem to be that the image is not resizing to the size of the image setting(s) in admin -> configuration -> testimonial manager.

The default for the image size is 80 x 80 so you could try resizing the image to those dimensions.

Other than that I can't speak to how you would work this out using a TM template.

Thank you so much (again) clydejones for your speedy solution! Both worked wonderfully - I ended up manually resizing the image - all good. :hug: Really appreciate your help.

S

clydejones:

Try this:

Unzip the file, change the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) to match the name of your custom template[in this case classic]

upload the entire includes folder to your server.

[Attachment no longer available]

It worked!!!!

This is great, thanks for your time and help in fixing this

Kind Regards
Lloyd

LloydR:

It worked!!!!

This is great, thanks for your time and help in fixing this

Kind Regards
Lloyd

glad you got it sorted.

hi clydejones

I think am a most member with problems:blush:

but the language is a problem

I have download the contribution and install it correctly with upgrade.

before ... my site only in arabic language. and the contib... work fine.

but when I enable ENGLISH the side box dissapear .

when adding a testomential there is one box to write in ( must be

2 boxes) for languages installed like catagories or products ...

I had translate acopy of english files and upload both languages

folders.

is the problem with SQL

soba:

hi clydejones

I think am a most member with problems:blush:

but the language is a problem

I have download the contribution and install it correctly with upgrade.

before ... my site only in arabic language. and the contib... work fine.

but when I enable ENGLISH the side box dissapear .

when adding a testomential there is one box to write in ( must be

2 boxes) for languages installed like catagories or products ...

I had translate acopy of english files and upload both languages

folders.

is the problem with SQL

If you want to have the (for languages installed like catagories or products ...) then download the zip file in this thread

However, I must point out that I won't be able to provide support for this "multi-language" version.

thanks alot

it works fine

Hello Clyde,
Sorry if my question is allready in here somewhere, i did try reading some of the posts, but digging through 70 pages of comments is not gonna work for me so i'll just shoot.

First off: thanks for the contribution, great stuff.

1. I have a concern abouth the maximum input, is there any maximum to what a user (or script) can input in the text field?
   There is probably a maximum to what php can intake but i don't know about that. Is there a way to limit the allowed input to say 1000 chars?

2. Is it possible to do some sanitation on the input and if not matched just drop the message. (just to rule out james ######## and his friends) I would think off a setting that could be enabled in the admin that if the number of words including www or http:// exceeds the amount of 5 it would either silently discard the message and not even enter it in the database, or produce an error message that there are too many links in it.

I would take it no well meaning testimonials person would put that many external links in there.

Thanks,
Jeroen

nagelkruid:

Hello Clyde,
Sorry if my question is allready in here somewhere, i did try reading some of the posts, but digging through 70 pages of comments is not gonna work for me so i'll just shoot.

First off: thanks for the contribution, great stuff.

1. I have a concern abouth the maximum input, is there any maximum to what a user (or script) can input in the text field?
   There is probably a maximum to what php can intake but i don't know about that. Is there a way to limit the allowed input to say 1000 chars?

2. Is it possible to do some sanitation on the input and if not matched just drop the message. (just to rule out james ######## and his friends) I would think off a setting that could be enabled in the admin that if the number of words including www or http:// exceeds the amount of 5 it would either silently discard the message and not even enter it in the database, or produce an error message that there are too many links in it.

I would take it no well meaning testimonials person would put that many external links in there.

Thanks,
Jeroen

I'll work on putting something together

nagelkruid:

Hello Clyde,

1. I have a concern abouth the maximum input, is there any maximum to what a user (or script) can input in the text field?
   There is probably a maximum to what php can intake but i don't know about that. Is there a way to limit the allowed input to say 1000 chars?

Thanks,
Jeroen

This fix should take care of this issue.

Unzip the file, run the SQL statement: (admin -> tools -> install sql patches)
Copy-and-paste the code into the query field and press 'Send.

Rename the YOUR_TEMPLATE folder to match the name of your custom template.

Upload the entire includes folder to your server.

The fix adds an option in admin -> configuration -> testimonial manager so that you can specify the max length of the testimonial text. by default it is set at 1000.

It also adds error handling to warn the user if the testimonial text exceeds this limit.
[Attachment no longer available]

clydejones:

This fix should take care of this issue.
Excellent Clyde, thank you very much.

Great contribution :clap: