Newsletter won't send in HTML

You've put inappropriate content in your email_use_8bit.php file, namely stuff that should only be in functions_email.php

HMM I followed these directions below from previous a post but altered nothing just uploaded via ftp, was I supposed to make changes to this file as well?

To sum up, and consolidate everything into 1 post -

To increase the chances of emails sent from admin as HTML actually arriving as HTML, particularly to webmail based email systems such as hotmail, yahoo mail, gmail etc.; and to allow test newsletters sent to the admin email address to arrive as HTML, do the following:

Copy /includes/extra_configures/email_use_8bit.php to /admin/includes/extra_configures, so that both folders have a copy of the file.
Replace /includes/functions/functions_email.php with the attached copy, which incorporates DrBytes' suggested changes.

Chuck
Attached File: functions_email.zip (8.4 KB, 354 views)

Well, if you're getting the error message you mentioned:> Cannot redeclare zen_mail() (previously declared in /home/tyler/public_html/shop/includes/extra_configures/email_use_8bit.php ... then you uploaded code from functions_email.php as /includes/extra_configures/email_use_8bit.php

So, you'll need to undo whatever you did and try again.
Aren't you glad you make regular backups before you change files on your server?

n8pbm:

My problem was that when I sent a newsletter to the admin it always arrived in plain text no matter what i tried. I fixed this issue by creating a customer with the same email address as the admin. Set the customer profile to HTML and now I can send HTML newsletters to the admin.

It appeared all the customers were getting the HTML newsletter when requested. It was just the admin that did not get it.

Seems strange that the settings has a spot to set the admin email option but it did not work. I am running 1.3.7 on Windows server.

Hope this helps. I searched the forum and did not find this solution.

This was exactly the fix I needed, all emails except the admin one came in html format, any way this could be made a sticky or added to the wiki page for emails? :)

just what i needed! worked first time, thanks for clear and helpful answer!

Now I finally know how to send HTML e-mail, but I was surprised that the banner above which appeared with the e-mail that I´ve sent seems to be the orginal Zen Cart (The art of e-commerce) banner from the template, not my shop´s banner.

Does someone know what seems to be the problem why this original Zen Cart banner appears instead of the one which I use in my shop?

Thank you :blush:

Perhaps you haven't changed the "banner" (header) graphic to be your own? /email/header.jpg

Thank you for the very quick reply, I appreciate it. If I understand you correct, I must also change the banner (replace it with my own) for email sendings eventhough I changed it already with my own as my default shop banner?

The HTML emails are built from an entirely separate template structure, located in the /email/ folder. You'll need to update any graphics in that folder to suit your website.

Thank you for your great support DrByte! :cool::cheers:

I have replaced the header.jpg and have two test customer email accounts - one at bigpond.com and the other is a hotmail acccount. Both have enabled html.
My problem is that the hotmail account is getting only the alt logo and not my header. The other account is working well and has my logo displayed.
The hotmail account is currently receiving html newsletters, emails etc. with no problems - apart from My Own.
I tried the full url in my browser and get the header, so that is working.
I tried putting the full url into one of the emails instead of just header.jpg and that worked with the hotmail account receiving it with the logo.
However I don't think that this is ideal - to change all of these manually?
Please help - keeping in mind that I know very little.......

DrByte:

Great. This alteration will find its way into a future release ...

I am using the latest version of zen cart, based on the thread i thought that it has been fixed. Anyone has this problem with V 1.3.8a?

Ok, mybad, i did not set Use MIME HTML When Sending Emails to true**.**

Chuckl:

To sum up, and consolidate everything into 1 post -

To increase the chances of emails sent from admin as HTML actually arriving as HTML, particularly to webmail based email systems such as hotmail, yahoo mail, gmail etc.; and to allow test newsletters sent to the admin email address to arrive as HTML, do the following:

Copy /includes/extra_configures/email_use_8bit.php to /admin/includes/extra_configures, so that both folders have a copy of the file.
Replace /includes/functions/functions_email.php with the attached copy, which incorporates DrBytes' suggested changes.

Chuck

Was this patch built into the latest zencart 1.3.9 series?

HI I NEED HELP!!
i am using 1.3.9h but i still cannot get the newsletter/email to send out in HTML.. even when i preview its still in plain text with the html codes eg: <br>...</br>

any idea what i shd do???

Please Help, ready to send January Newsletter and same problem of email coming through in HTML code.
Also shows as code in "preview".
Current version 1.3.9g
Worked fine in October with 1.3.9f(?)

Old newsletters send and preview fine, so no issue with host, probably no issue with zen-cart email sending functions.
However, once a newsletter is "updated" from the edit screen, or a new newsletter is created and "saved", then they Preview and send as HTML code.
Is there something in the function that saves the file that is an issue????

Thanks

can anyone help with this?? i am still unable to send out emails in html..
i am using 1.3.9h.

jasbeanie:

can anyone help with this?? i am still unable to send out emails in html..
i am using 1.3.9h.

We had this problem and were scratching our heads on why it wasnt working... As some accounts got an html one and some of the admin accounts diddnt.

I found this option for debugging and now all our admin test emails come in HTML format...

[IMG]http://img198.imageshack.us/img198/1130/newsletteremail.th.jpg[/IMG]