Supertracker

I installed Supertracker with all files, sql install file and sql file from post #3 and keep getting this error.

Not Found

The requested URL /admin/FILENAME_SUPERTRACKER.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at https://www.burnerbooks.com Port 80

I re-loaded the admin/supertracker.php file two times. Am I suppose to change the file name from supertracker.php to filename_supertracker.php?

Thanks,
Kim

kburner:

I installed Supertracker with all files, sql install file and sql file from post #3 and keep getting this error.

Not Found

The requested URL /admin/FILENAME_SUPERTRACKER.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at https://www.burnerbooks.com Port 80

I re-loaded the admin/supertracker.php file two times. Am I suppose to change the file name from supertracker.php to filename_supertracker.php?

Thanks,
Kim

Can anyone help me with this?
Kim

You installed Supertracker NOT with all files.

a_berezin:

You installed Supertracker NOT with all files.

Thank you so much! I re-installed and all works well.:clap:

Kim

Help Please :)

I have double checked the install and all is as it should be.

No Stats.

I use the BareBones Template - not the standard template. Should there be any code in that template to call out the JScript?

Please let me know...and whatever else I can check. :)

Where are you uploaded the jscript_supertracker.php?

a_berezin:

Where are you uploaded the jscript_supertracker.php?

Thank you ... that file is located at

  /home/catalog/public_html/includes/templates/barebones/jscript/jscript_supertracker.php

I thought maybe I should throw it into the default, too, because it wasn't working under the templates jscript directory

 /home/catalog/public_html/includes/templates/template_default/jscript/jscript_supertracker.php

PHP Version: 5.2.6
Database: MySQL 5.0.51a
Zen Cart 1.3.7.1
Database Patch Level: 1.3.7

We have a project that is contingent on our tracking customers, and this mod isn't working.

Has any one tried the other tracking mods? Can you recommend one?

I think it would be great if I could add a time offset to the supertracker without having to change the cart timing (which is a hassle ) in a simple manner. Is there a way I could do it ?

avf:

I think it would be great if I could add a time offset to the supertracker without having to change the cart timing (which is a hassle ) in a simple manner. Is there a way I could do it ?

1. In sql replace
   NOW()
   by
   date_add(now(), INTERVAL ' . TIME_ZONE_OFFSET . ' HOUR)
2. Replace
   $thirty_mins_ago = date('Y-m-d H:i:s', (time() - (3060)));
   by
   $thirty_mins_ago = date('Y-m-d H:i:s', (time()+TIME_ZONE_OFFSET6060 - (3060)));

a_berezin:

1. In sql replace
   NOW()
   by
   date_add(now(), INTERVAL ' . TIME_ZONE_OFFSET . ' HOUR)
2. Replace
   $thirty_mins_ago = date('Y-m-d H:i:s', (time() - (3060)));
   by
   $thirty_mins_ago = date('Y-m-d H:i:s', (time()+TIME_ZONE_OFFSET6060 - (3060)));

So should I rerun the sql with this new query as supertracker is already installed on my system ?

Also where do i define the time offset ?
Thanks

Works now... added a copy of the html_header to my template / common directory.

pretty slick!

Is there a way we can see the model number by the product name (to differentiate what belongs to different manufacturers)?

I am currently looking at the Products Coverage Report.

ksoup:

We have a project that is contingent on our tracking customers, and this mod isn't working.

Has any one tried the other tracking mods? Can you recommend one?

FOUND A POSSIBLE BUG.....

If you have a text attribute, and the customer enters something with a comma in it (or probably other special character)... It throws up.

The customer gets a 1064 error on the update of the super tracker table starting with where the comma was entered.

I had to remove the entries from supertracker until I could get to their cart and remove the offending item.

Please let me know if you have a work around for this issue.

Thank you again... awesome mod!!

Is there a fix on this? It has happened again with a customer entry with an apostrophe in it.

ksoup:

FOUND A POSSIBLE BUG.....

If you have a text attribute, and the customer enters something with a comma in it (or probably other special character)... It throws up.

The customer gets a 1064 error on the update of the super tracker table starting with where the comma was entered.

I had to remove the entries from supertracker until I could get to their cart and remove the offending item.

Please let me know if you have a work around for this issue.

Thank you again... awesome mod!!

i don't get many sales, but on the two i have gotten, Supertracker shows "Completed purchase: false". That makes all the sales reports unavailable to me. I'm getting suspicious because google analytics is showing the same kind of blindness...yet my site is functioning fine. Can anyone tell me where this might be coming from?

rlskreftie:

i don't get many sales, but on the two i have gotten, Supertracker shows "Completed purchase: false". That makes all the sales reports unavailable to me. I'm getting suspicious because google analytics is showing the same kind of blindness...yet my site is functioning fine. Can anyone tell me where this might be coming from?

Did they pay with paypal? Are the orders showing up in your zen admin?

I just moved my store from one directory to another and now I'm getting the following error:

1146 Table 'zenstore.TABLE_SUPERTRACKER' doesn't exist
in:
[SELECT * FROM TABLE_SUPERTRACKER WHERE browser_string ='Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4' AND ip_address like '00.0%' AND last_click > '2008-11-26 01:30:31' LIMIT 1]

I checked supertracker.php for config code and confirmed that my dbase does indeed have this table. Also, the store runs fine from the original directory.

Any ideas?

Thanks,
Tim

Nevermind! :oops:

I just needed to upload the extra_datafiles file again. You know, the one that defines the name.

Will this records and shows the user/vistor of what website or search engines they came from?

Hey anyone have luck with this mod recently. I'm not sure if it is my configuration that is effecting the functionality, but none of my pages inside the cart seem to load when this mod is installed. Just blank white pages that continue to try and load, only part that loads is the title. Any ideas? TYI