Supertracker

gottoys:

I am getting the same problem with duplicate entries, I have also noticed that even if I have logged in it shows me as guest instead of the username as the same mod did for OSC.

Actually I want to make sure I Am clear, I am not getting duplicate entries, I am getting a new entry for each page that I vist. In other words, if I click on 15 different products than I get 15 entries in the database and NONE of them are showing as coming from a registered user when that person has logged in.

could this be due to sessions?

Any ideas?

Anyone have any ideas on this? I have still be struggling with this. I have installed this on a brand new instance of zen and I am still getting the same thing on the new install. Basically it is recording a visitor when they hit the site, but it is recording a separate hit for each page that they click on. so if one user visits 10 products I get 10 hits in the database.

Any help is greatly appreciated.

Thank you
http://www.Gottoys.biz

I have products under the "Document - Product" type and they are not showing up. Only products listed under the "Product - General" are showing. Any suggestions on to where I can change the code to record both?

Never mind, I found the file to edit. In case others have this issue...

In the class file there are two lines like this.

if ($_GET['main_page'] == 'product_info' || $_GET['main_page'] == 'document_info') {

Just change them to

if ($_GET['main_page'] == 'product_info' || $_GET['main_page'] == 'document_info' || $_GET['main_page'] == 'document_product_info') {

or whatever product type your wanting.

Cheers!

pricediscrimination:

Did they pay with paypal? Are the orders showing up in your zen admin?

So this module does not work well with paypal payments? I have the same problem.

burko:

This is a great mod thankyou andrew.

I have only 1 small thing that is not showing correctly.
My visitor country stats does not show a country, shows 100% on one line and each time I look the line is a different colour.

Paul

I have the same problem. Couldn’t find an answer or remedy to make it works.
Really small issue, but would appreciate any help.

I installed this and it works very well except that I cannot get the countries to display. In the "last 10 visitors" instead of the flags I see a "red x" icon and in "Visitors Countries Stats" I get only a band of colour that keeps changing every time I refresh.
I downloaded the GeoIP.dat.gz file and I installed it in the includes/ folder and I downloaded the "flags" folder and I uploaded the contents in the admin/images/flags folder. Still nothing. I changed the name of the GeoIP.dat.gz file to GeoIP.dat, geoip.dat.gz, geoip.dat, geoip.gz. No change. Then I placed the GeoIP file in the Admin/includes folder, just to see if that works. Nothing. Then I got rid of the GeoIP file altogether. No change, it made absolutely no difference whatsoever, it is as if that file never even existed. What I am doing wrong?
Radu

I got it figured out... It was my mistake altogether. :blush:I was actually uploading the zippped folder. After I unzipped the .gz file, it worked.
Radu

gottoys:

Anyone have any ideas on this? I have still be struggling with this. I have installed this on a brand new instance of zen and I am still getting the same thing on the new install. Basically it is recording a visitor when they hit the site, but it is recording a separate hit for each page that they click on. so if one user visits 10 products I get 10 hits in the database.

Any help is greatly appreciated.

Thank you
http://www.Gottoys.biz

Anyone? Whenever someone comes to my site I get an entry for EVERYTHING someone clicks on, so if they look at 10 pages I get 10 separate entries. I really need to get this fixed so that I can have accurate demographic stats. :censored:

Thank you!!

Anyone? Whenever someone comes to my site I get an entry for EVERYTHING someone clicks on, so if they look at 10 pages I get 10 separate entries. I really need to get this fixed so that I can have accurate demographic stats.

gottoys - I wonder whether you've managed to resolve this problem. My Supertracker report is also recording one record per click, and I therefore have no means of recording the time someone spends on site. All 'time on site' = 0.

This mod used to work fine for me, given that gottoys has the same problem on a fresh install I have not tried removing any subsequent mods from my site. Although I have uninstalled and reinstalled supertracker.

Any suggestions would be welcome

Thanks

Simon

gottoys - I wonder whether you've managed to resolve this problem. My Supertracker report is also recording one record per click, and I therefore have no means of recording the time someone spends on site. All 'time on site' = 0.

This mod used to work fine for me, given that gottoys has the same problem on a fresh install I have not tried removing any subsequent mods from my site. Although I have uninstalled and reinstalled supertracker.

Any suggestions would be welcome

Thanks

Simon

Ok, so this problem seems to have resolved itself. Not sure of the reason yet, but will update if I have any news

Cheers

Simon

I'm having a couple problems with this mod:

First, the GeoIP.dat file doesn't seem to be working properly... I've tried uploading it to {my site}/includes/GeoIP.dat as well as in {my site}/{admin folder}/includes/GeoIP.dat, but it doesnt seem to be doing anything. Assuming that the file is there, that it's spelt correctly (case sensitive), and that the read permissions to the file are 755, is there anything else that would cause my "visitors countries stats" to show as 100% with no country listed?

Second, I have one record in my results where the user placed two orders. The first order was a free downloaded, and then the second order was a paid order (through paypal). Both orders were placed between the time period of the "time arrived" and the "last click" that was recorded in the supertracker table, but only the $0 report was recorded under the "order_id" (or "order value") field. Is this the way the report is supposed to work?

mlbacher:

I'm having a couple problems with this mod:

First, the GeoIP.dat file doesn't seem to be working properly... I've tried uploading it to {my site}/includes/GeoIP.dat as well as in {my site}/{admin folder}/includes/GeoIP.dat, but it doesnt seem to be doing anything. Assuming that the file is there, that it's spelt correctly (case sensitive), and that the read permissions to the file are 755, is there anything else that would cause my "visitors countries stats" to show as 100% with no country listed?

Second, I have one record in my results where the user placed two orders. The first order was a free downloaded, and then the second order was a paid order (through paypal). Both orders were placed between the time period of the "time arrived" and the "last click" that was recorded in the supertracker table, but only the $0 report was recorded under the "order_id" (or "order value") field. Is this the way the report is supposed to work?
The GeoIp.dat is not supposed to go in the admin/includes but in (yourstore)/ includes.
In the description there is two suggestions for download of GeoIp.dat but i only found a working file in the second site.
Also check the permission after uploading.

a_berezin:

1. In sql replace
   NOW()
   by
   date_add(now(), INTERVAL ' . TIME_ZONE_OFFSET . ' HOUR)
2. Replace
   $thirty_mins_ago = date('Y-m-d H:i:s', (time() - (3060)));
   by
   $thirty_mins_ago = date('Y-m-d H:i:s', (time()+TIME_ZONE_OFFSET6060 - (3060)));

I'm having problems with this. I have did as suggested above and inserted $thirty_mins_ago = date('Y-m-d H:i:s', (time()+TIME_ZONE_OFFSET6060 - (30*60))); However, it seems to have zero effect on the times displayed in the Super Tracker area.

I didn't alter my DB but as it happens, I recently installed the time_zone_offset_v1-3-8a mod which inserted VALUES ('', 'Time Zone Offset', 'TIME_ZONE_OFFSET'

By rights, the alterations I made to supertracker.php should affect the time displayed in the logs but it isn't.

Any ideas anyone?

Hi!
First off, I love supertracker.

Unfortunately, it quit working recently. I had a guy working on my site to fix up some things, but somewhere along the line supertracker quit working.

I know for sure that the TABLE_SUPERTRACKER is not being updated, so it's on the write to db side, and not on the query from db. I want to debug this, but I'm not sure where to start. Does anyone have a clue what the first step is to see why it's not writing to the db? I can punch in some debug code but I need some assistance on where to put it and/or what to try.

Thanks,
TJ

Thanks for this add-on! I like the real-time stats and basket view in addition to Google analytics.

I'm getting 404 Error thrown when the country is unknown, as the page is trying to load "--.gif". Not a big deal, but worth looking into.

Edit: Now that I look at it, the flag icons weren't included in my download package.

I installed the latest version of supetracker on my server. I then placed some fictitious orders. I also did some abandon carts and when I ran the report nothing was generated. What did I install wrong.

I installed this version
Supertracker
Last Updated by: Mathew Chan Feb 24 2009 v1.3.8 1.0_Fix_20090925

How use PAY PER CLICK CONFIGURATION SECTION, i try the example code, but not show keywods at page. Only show a refereals number, but not a name and a clks for them.

my link like:
myweb.com/index.php?ref=googlead&keyw=logo

The ppc configuration like this
$ppc = array ('googlead' => array ('title' => 'Google Adwords', 'keywords' => 'shortcode1:friendlyterm1,shortcode1:friendlyterm2'));

Reading documtent######## i can't undesrtand how to configure $ppc.

Thanks

For some reason that I can't for the life of me figure out my supertacker records each person twice. So when I look up the last 10 visitors I see the last five twice each. This is occurring on two seperate sites now. :frusty:

Hi

I seem to be getting a lot of these in my supertracker results, can anyone advise how to stop or restrict them please.

Thanks

Phil

Referred By: http://images.google.com.my/imgres?imgurl=http://www.cards4britsabroad.co.uk/images/anniversary_0018.jpg&imgrefurl=http://www.cards4britsabroad.co.uk/index.php?main_page=index&cPath=27&usg=__taqyeomRaQ24Iz57ju9WKEKEbYM=&h=800&w=566&sz=21&hl=en&start=57&um=1&itbs=1&tbnid=uIeMbFdCb_QNXM:&tbn

I recently came accross this security issue:
When you click on a link on a SuperTracker report page the html referer information reveals the name of your admin directory (of course to the cite where the link goes) which can be a security risk.
Does anybody have any idea, how to prevent this?