Google Base Feeder Support Thread [OLD]

hbglobal:

I set up the Google Base Feeder as the instructions said.
When I clicked to create, it gave me the error page saying "The webpage cannot be found".
I installed and uninstalled many times, but I still get the same error.

Here is One big question (hoping I might get an answer from)
How does the .htaccess file in /includes/ directory look like ?

Mine is like:
<Files *.php>
Order Deny,Allow
Deny from all
</Files>

Is it supposed to be that way ?
Is the "Deny from all" something to do with the error ?

Thanks in advance:(

First, did you chmod the feed folder to 777?

I believe the file is not being created for several reasons.

1. Do you have a google merchant account?
2. Did you add your name & pw within the google configuration?

If you did all that that under Tools/Google Feeder you would view and then create.

Let me know if you need anymore help.

Bridgett.

Hi Bridgett,

Yes, the feed folder is 777.
Even though I get the error, it always created domain_products.xml in feed dir. But it created about 1500 products only when I have more than 3000 products there.

Yes, I have a google merchant account.
and I added my name & pw within the google configuration.

I still get the same error "Paige not found"

Thanks,
Paul

hbglobal:

Hi Bridgett,

Yes, the feed folder is 777.
Even though I get the error, it always created domain_products.xml in feed dir. But it created about 1500 products only when I have more than 3000 products there.

Yes, I have a google merchant account.
and I added my name & pw within the google configuration.

I still get the same error "Paige not found"

Thanks,
Paul

This is only a suggestion. Rename the .xml file under your admin/google configuration.

If you are using CAPS...google does not like it in the title. So change that.

Are you using any type of quotations?

24" x 24"

If so, you need to change that.

Let me know the results.

Oh man!
I used the double quotations alot on the Titles and Descriptions.

It might be the problem !

Thanks,
Paul

hbglobal:

Oh man!
I used the double quotations alot on the Titles and Descriptions.

It might be the problem !

Thanks,
PaulThat's why it pays to read through the full support thread.. You find lots of lifesaving gems like this one..
http://www.zen-cart.com/forum/showpost.php?p=812058&postcount=1902

Hope that helps..

I used many double quotations on the description (NOT for the Titles as I checked), but when I checked the domain_products.xml,
many products with the double quotations used were created.

Anyway, I still get the error like "Internet Explorer cannot display this feed", but it
still created a portion of all the products.

Then when I get the error, there is a link as "More information".
By clicking the link, I got this following message: "The following tags were not closed: rss, channel.
Line: 0 Character: 0"

So I went back to check the domain_products.xml.
The xml file started with
<rrs ....>
<cannel>
.
.
.
</item>
And ending with </item>

Is it supposed to end with </rss></channel> ?

Paul
:frusty::frusty:

Paul, did you edit any files like google_base.php?

If you did not then ftp into your account /feed and download the files for back-up and delete them. Let's clean the feed file and start over.

Go back to admin.....Tools/Google Base Feeder
Create Product Feed:

Turn on the debug to check for errors. (Config/Google Base Feeder Configuration) set to true.

Let me know your results.

Bridgett

Hi Bridgett,

I haven't altered the google_base.php.

Yes, I backed up all the files in feed dir and deleted them.

When I clicked the View,
I got this error like "Internet Explorer cannot display this feed"

And when I clicked the Create, I got this error as "The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

I also turned on the Debug on configuration. Where should I go to see the bug ?
Any idea ?

Thanks

hbglobal:

Hi Bridgett,

I haven't altered the google_base.php.

Yes, I backed up all the files in feed dir and deleted them.

When I clicked the View,
I got this error like "Internet Explorer cannot display this feed"

And when I clicked the Create, I got this error as "The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

I also turned on the Debug on configuration. Where should I go to see the bug ?
Any idea ?

Thanks

First, are you sure all the files have been uploaded?

It's just a guess since I am not an expert but it seems some files are missing and YOUR server is not producing any feeds because when you CREATE and the window pops up it will show you any bugs or say success.

Here is a sample of mine with the debug on:

Google Base Feeder v1.7.4 started 2010/01/28 18:13:40
Feed file - /home/mysite/public_html/mysite /feed/mysite_products.xml

Processing: Feed - Yes, Upload - No
id: 11, price: 150, description length: 266 - including - success
id: 37, price: 72, description length: 176 - including - success
id: 4, price: 65, description length: 148 - including - success
id: 36, price: 115, description length: 261 - including - success
id: 18, price: 72, description length: 171 - including - success
id: 13, price: 125, description length: 180 - including - success
id: 25, price: 225, description length: 28 - including - success
id: 26, price: 325, description length: 217 - including - success

Also, if you are able to view your error log, it will tell you what file is creating the problem. That would be the first thing I would do. It may be your host. Again, I am just guessing at what may be causing the problem.

Just another suggestion....make sure YOUR google merchant account info is correctly input into YOUR admin.

Hope that helps

Does the base feeder add all of your producst to the RSS feed or can you exclude some? My computers are not for sale, but TVs are for sale.

Thank you

PinkLeopard:

I am not sure I understand you completely...but if you changed the name of admin folder to another name THEN you would upload the admin files to YOUR admin folder. This would the case for all add-ons just for future reference.

For example, if you renamed your admin folder to "flowers" then you would upload the admin directory (google feeder) to "flowers".

The other files that came with google base feeder would go in the appropriate folders.

Once you have upload all the files to the correct directories then you would install the sql patch.

Additionally, do you have a google merchant account?

If not, you need to register with them, create an user name & password. That username & password would then be added in YOUR google admin configuration.

Let me know if you have any other questions.

Bridgett

Problem resolved. It had to do with the templates directory. I did not rename Your_Template to match the template that I was currently using. Therefore, the file wouldn't read. So, when it finally clicked in my brain and I rename Your_Template to my template file, all was well in google merchant world.

On another note:

Google base product feed doesn't upload all my products. It stops at 4700 doesn't go pass 5000. Any comments or ideas on a fix would be greatly appreciated. Thanks everyone for all of your help!

PinkLeopard:

Paul, did you edit any files like

Turn on the debug to check for errors. (Config/Google Base Feeder Configuration) set to true.

Bridgett

Sorry to jump in here, but I do not see a "debug" of any kind listed within my Config/GoogleBase Feeder Config.

Is it titled something different, or is this something I have to add on ?

PinkLeopard:

First, are you sure all the files have been uploaded?

It's just a guess since I am not an expert but it seems some files are missing and YOUR server is not producing any feeds because when you CREATE and the window pops up it will show you any bugs or say success.

Here is a sample of mine with the debug on:

Google Base Feeder v1.7.4 started 2010/01/28 18:13:40
Feed file - /home/mysite/public_html/mysite /feed/mysite_products.xml

Processing: Feed - Yes, Upload - No
id: 11, price: 150, description length: 266 - including - success
id: 37, price: 72, description length: 176 - including - success
id: 4, price: 65, description length: 148 - including - success
id: 36, price: 115, description length: 261 - including - success
id: 18, price: 72, description length: 171 - including - success
id: 13, price: 125, description length: 180 - including - success
id: 25, price: 225, description length: 28 - including - success
id: 26, price: 325, description length: 217 - including - success

Also, if you are able to view your error log, it will tell you what file is creating the problem. That would be the first thing I would do. It may be your host. Again, I am just guessing at what may be causing the problem.

Just another suggestion....make sure YOUR google merchant account info is correctly input into YOUR admin.

Hope that helps

Hi Bridgett,

Solved ! :clap::clap::clap:

My server couldn't take the long list of the products.
That's why I got those errors.
So I broke it into small portions and created them ony by one turning off some categories.
Then I combined all in one manually later.

I uploaded it and it worked good.

Thank you million, Bridgett standing by me trying to help me out.
That means a lot.

Paul

So I broke it into small portions and created them ony by one turning off some categories.

Paul

So I guess that means you can exclude categories. One more question, can you use this mod to upload to Google and to Bing?

taogem:

Sorry to jump in here, but I do not see a "debug" of any kind listed within my Config/GoogleBase Feeder Config.

Is it titled something different, or is this something I have to add on ?

Hey jump right in!

It's there.

Config/Google Base Feeder Configuration

Mine is about 4 lines down and says Debug. Set it to true.

Hope that helps.

Bridgett

hbglobal:

Hi Bridgett,

Solved ! :clap::clap::clap:

My server couldn't take the long list of the products.
That's why I got those errors.
So I broke it into small portions and created them ony by one turning off some categories.
Then I combined all in one manually later.

I uploaded it and it worked good.

Thank you million, Bridgett standing by me trying to help me out.
That means a lot.

Paul

Excellent Paul. :clap:

We both learned!

zorro7444:

Does the base feeder add all of your producst to the RSS feed or can you exclude some? My computers are not for sale, but TVs are for sale.

Thank you

Under Configuration/Google Base Feeder Configuration

Scroll down to excluded categories. Edit and put in the categories you want to exclude. TVs, for example in your case. Then Create under tools and Upload.

Hope that helps.

Lost and Confused:

Problem resolved. It had to do with the templates directory. I did not rename Your_Template to match the template that I was currently using. Therefore, the file wouldn't read. So, when it finally clicked in my brain and I rename Your_Template to my template file, all was well in google merchant world.

On another note:

Google base product feed doesn't upload all my products. It stops at 4700 doesn't go pass 5000. Any comments or ideas on a fix would be greatly appreciated. Thanks everyone for all of your help!

Wonderful! :clap:

Second issue, make sure your Titles are NOT CAPS. Google rejects them. Any description with dimensions need to changed. For example, 24" x 24". It's in #1902 of THIS thread.

Hope that helps.

zorro7444:

So I guess that means you can exclude categories. One more question, can you use this mod to upload to Google and to Bing?

This addon is for Google Base ONLY. Not sure how Bing works.

Follow the directions and if you run into any problems post them here.

Hope that helps

Bridgett

PinkLeopard:

Hey jump right in!

It's there.

Config/Google Base Feeder Configuration

Mine is about 4 lines down and says Debug. Set it to true.

Hope that helps.

Bridgett

What if it is not there ? Is it something that can be added ?