Login as Customer module [Support Thread]

The state is not displaying on the tpl_login_as_customer_default.php file. The state tag being used on that page is

<? echo $c_state; ?>

I am guessing that the state tag is not correct and would like help with the correct state tag for ZC 1.3.8.

I liked your mod alot, thanks, I instsalled the 1.3.8 version without master password. Only problem was it removed from Admin/ customers.php the changes made by the Customer Tax Exempt mod. So I had to Win-merge the two. It works on my machine, but this is THE FIRST mod I've modified.... So could someone with some rank please check this before someone else tries to use it/

sanji:

I click on "Place Order" : I arrive on index.php?main_page=login
and the form is completely empty.

But once I fill the email and password, I arrive on the customer welcome page, with the following text : "Are you sure you want to log in as:" !!

This is exactly the same problem I get...

sanji

I was getting the same thing and seemed to solve the problem by using the full syntax for php in the i.e. <?php not just <?

This might help

I have installed 'Admin Login as Customer" v2.1 onto my 1.3.8a Zen Cart. The installation appeared to go smooth without complications. I did the SQL Patch first, then renamed the template file and uploaded as instructed...

When I login as 'admin' and go to Customer module, I see the PLACE ORDER button as expected. However, when I click it, I get a new front page that is blank.

If I click on 'Login " in the header it takes me to the login page. If I manually enter their e-mail account and the master password, I am logged in as that customer.

From reading the support threads, I assumed that this would open the new page with the customer e-mail entered so only the master password would have to be entered. Am I mistaken?

Thanks!
Jim

Ok, I can't get anything to show up, so please tell me what I am doing wrong. I added the sql patch and uploaded the new catalog file into my root installation folder. I don't see any login buttons for customers??? I thought there was supposed to be a button under the customer category, so what am I doing wrong here. I can generally figure these things out, but this one is eluding me. :frusty:

I get this when i selected a customer and click place order

Are you sure you want to log in as:
First Name: Last Name:
Company Name:
Mailing Address:
City: State: Zip Code::
Telephone:
Email Address:

All of i t is blank Then i click place order and get There was a security error when trying to login.

Great mod!!! Saved my bacon I tell ya!!! My client's site had a glitch where PayPal IPN was not completing orders.. So we would get the payment in PayPal, but the order was still sitting in the customers shopping cart.. This mod allowed me to recover those orders by logging in and completing the checkout process so we at least had an order to apply the PayPal payment against.. (We use Super orders for order management, and it supports manual payment entries) I shudder to think what we would have had to do to make this happen if I hadn't decided to download and install this little gem of an add-on..

Hi, I've been right through this section of the forum before posting this, I apologize if it is something simple I have missed but I just can't get this to work.

I have Zencart 1.3.8a installed, I have installed the Login as customer module. At first I installed without the Master Password, later I ran the SQL patch then as it still wouldnt work I read this forum. The latest is I copied the 2.0 version of this module including the master password option.

The file downloaded is admin_login_as_customer_v2-1 however when opened it contains alac 2.0

The master password is available and I can change it in the Config/MyStore. The button appears to Place Order when I go to the customers account. The page opens https://xxxxxxxxxx.com/cart/index.php?main_page=login_as_customer

When I click place order I only get the message.

Error: Sorry, there is no match for that email address and/or password.

The page shown is https://xxxxxxxxxxx.com/cart/index.php?main_page=login&action=process

Any suggestions....please!

CnTGifts:

I get this when i selected a customer and click place order

Are you sure you want to log in as:
First Name: Last Name:
Company Name:
Mailing Address:
City: State: Zip Code::
Telephone:
Email Address:

All of i t is blank Then i click place order and get There was a security error when trying to login.

I am getting the same thing. Did you get it fixed?

So I've been working on this issue of no customer info showing :

First Name: Last Name:
Company Name:
Street Address:
City: State/Province: Post/Zip Code::
Telephone:
Email Address:

...on the /login_as_customer.html page. I am not a php programmer (or I would probably have this figured out by now), but where are these variables getting created:

$email = $_POST['email_addr'];
$pass = $_POST['password'];
$first_name = $_POST['firstname'];
$last_name = $_POST['lastname'];
$c_company = $_POST['company'];
$c_id = $_POST['cid'];
$c_address = $_POST['address'];
$c_city = $_POST['city'];
$c_state = $_POST['cstate'];
$c_zipcode = $_POST['zipcode'];
$c_telephone = $_POST['phone'];
$url = $_POST['s_url'];

There just not getting passed to this page. Am I missing an include file or something? I assumed the variables were defined on the customers.php page, but I can't seem to tweak it to work.

jwatt10k:

So I've been working on this issue of no customer info showing :

First Name: Last Name:
Company Name:
Street Address:
City: State/Province: Post/Zip Code::
Telephone:
Email Address:

...on the /login_as_customer.html page. I am not a php programmer (or I would probably have this figured out by now), but where are these variables getting created:

$email = $_POST['email_addr'];
$pass = $_POST['password'];
$first_name = $_POST['firstname'];
$last_name = $_POST['lastname'];
$c_company = $_POST['company'];
$c_id = $_POST['cid'];
$c_address = $_POST['address'];
$c_city = $_POST['city'];
$c_state = $_POST['cstate'];
$c_zipcode = $_POST['zipcode'];
$c_telephone = $_POST['phone'];
$url = $_POST['s_url'];

There just not getting passed to this page. Am I missing an include file or something? I assumed the variables were defined on the customers.php page, but I can't seem to tweak it to work.

I got the similar problem with you ! Any one can help / give some suggest for us to fix this?

I was do everything and upload the SQL patch file.

I don't use master password modules when i install admin login as customer.

KIMSON

Can anyone tell me what this means? I'm trying to hard....

Rename the includes/templates/template_defaultfor the version with Master Password included folder to the name of your template folder.

I mean...rename it to what? and put it where? I'm trying to follow the instructions on Ver. 2.0, got the SQL installed, but I'm confused on the rest....:cry:

I cannot get this to work either. Keeps telling me no match found for the password/e-mail address. Both are right, I've double & triple checked. Everything is installed, I don't get it...

can ALAC be used with encrypted master password instead of regular master password?

alhakeem2001:

It's just I have 3 templates in my Zencart, So I had to put the related files into the active template, Thats all what I did and good luck for you:wink:

I am now getting this 403 Error too ! Which is very weird as I installed it last night , tested it and it worked , went to show the client today , and now it does not work ! I get the 403 error page.

I have re uploaded the files , and checked that they are going in the right template folder.

Now Stumped ! as I have it working fine on another site and I did not have to do anything !

Help Appreciated

ivanc:

can ALAC be used with encrypted master password instead of regular master password?I'm wondering the same thing. I'm about to find out...

abko:

I'm wondering the same thing. I'm about to find out...Seems to work great for me. I installed the login as admin module and thought it included the Master Password mod, but was not able to login, so I merged the changes in this master encrypted password mod and now I can login as a customer with the admin pass. Very convenient!

I installed this module without problems and am able to place an order. However when I click place order this is what I get

Are you sure you want to log in as:
First Name: jim Last Name: doe
Company Name:
Street Address:112 dree street
City:Glasgow State/Province: Post/Zip Code::ML7 5LG
Telephone:333344444
Email Address:[email protected]

Place Order Cancel Order

I am not asked for password authentification. When I installed the sql patch I got the message that the master password sql was already installed.

Does this mean that my security is at risk.

I would be grateful for advice from someone with some knowledge about this as soon as possible.

findl16:

I installed this module without problems and am able to place an order. However when I click place order this is what I get

Are you sure you want to log in as:
First Name: jim Last Name: doe
Company Name:
Street Address:112 dree street
City:Glasgow State/Province: Post/Zip Code::ML7 5LG
Telephone:333344444
Email Address:[email protected]

Place Order Cancel Order

I am not asked for password authentification. When I installed the sql patch I got the message that the master password sql was already installed.

Does this mean that my security is at risk.

I would be grateful for advice from someone with some knowledge about this as soon as possible.

This is the beauty/point of this mod. It lets you log in as any customer without revealing the customers password. You're logging via the Admin and thus you are already authenticated.

There are any security issues that I know of.

thanks for your help. I have another question if you could help me with this. when I log into various customers accounts I am getting the same cart. A potential customer left an item in her cart without either deleting it or carrying out the full transaction. I am seeing this item when I click on the cart of all customers. Why is this.

A customer has recently processed an order which is now not showing up on her account and the email I received from paypal reads only that it is a store receipt without details of the item purchased. I thought that by installing this module that I could trace this but all I am getting is the item which was left in another person's cart.

Can anyone help?