QuickBooks Merchant Service

the_ancient:

QBMS and QB do not communicate with each other, the ONLY transactions record directly in QB are the ones processed INSIDE of QB, any transactions processed by the shopping cart module WILL NOT appear in QB by default, blame QBMS for this, not me..

Hi the_ancient:

Right, credit card transactions will not show within Quickbooks itself as if they were run through the program. However, they still show when you search for transactions through "Manage Merchant Service". That's just a HTTPS browser window that Quickbooks calls to the https://merchantcenter.intuit.com/ portal. My transactions from Zen show up there.

I think that's what he means about not showing up.

Clive.

Stamper:

In Admin under Payment Modules, I would make sure you have the :Credit Card - Offline Processing" and "The Zen Cart FREE CHARGE CARD" modules set to off so you don't inadvertantly use one by mistake. Ensure the "Pay by Credit Card" (qbms) module is green.

Do you have a valid SSL certificate set up on your server?

Double-check that you have really entered the App ID, Connection Ticket and Application Login that you used or were provided when you set yourself up for the PRODUCTION SERVER and not the test server at QBMS.

You have Desktop mode set and Testing set to false - right?

Clive.

I have double checked all the settings and I do have a SSL certificate. What baffels me is I get the successful purchase page so it must be connecting somewhere.

Clive I thank you for all your time but I'm calling QBMS and cancelling my account. The Ancient had it right.

Thanks again

RJ

the_ancient:

Hello, Sorry for my absence I am working on a very big project that is taking all of my time..

Let gets some things out however

This is not a commerical Module, it comes with ZERO support, I will help other when I can but I am not "required" to do so, so emails demanded such help will be ignored. I devedloped this module based on one from OSC, an corrected some bugs, I did so because my employer needed QBMS support for a project we have going..

Quick Book Merchant Services have been and continue to be a pain in my ######, and I will never recommend them to ANYONE, in fact my company is moving to authorize.net in the near future.

With that let me solve this problem

QBMS and QB do not communicate with each other, the ONLY transactions record directly in QB are the ones processed INSIDE of QB, any transactions processed by the shopping cart module WILL NOT appear in QB by default, blame QBMS for this, not me..

You can use the qbSDK and develop your own web connector interface to record the transactions, I was working on one but development has been suspended because of this new project.

If you get a success message using the live server the transaction should have been processed and the money will appear in your bank account 2-5 days after the transaction, I am bet it will in this case as well..

I have found the QBMS support people to be worthless and inept.

I have to respond to this reply.

First of all I did not email you demanding help. Since you were the ONE that started this thread with your contribution to the download I thought I could PM you and ask for some help. It looked like you had offered help to others.

It is very clear now that others should not expect any help from the contributer of this module and that could have been posted at the point you decided not to help.

rjspomer:

I have to respond to this reply.

First of all I did not email you demanding help. Since you were the ONE that started this thread with your contribution to the download I thought I could PM you and ask for some help. It looked like you had offered help to others.

It is very clear now that others should not expect any help from the contributer of this module and that could have been posted at the point you decided not to help.
never said you did, your not the only person with access to the email form....
my post was not directed at you, personally, sorry if you took it that way...

I am happy to help, but the problem IMO is not with the module, as it has been installed a number of time with no problem, personally I think it is related to a configuration problem on QBMS's end which I cant help with,

if I had to guess, the connection ticket is not associated properly to your merchant account...

ohh, and every caught me on a bad time anyway. I have far too much work, and no time, Yesterday I was in airports or airplanes for 12+ hrs, and today was more of the same, so I have kind of a short fuse I guess..

Sorry if I offended anyone....

The PDF that is distributed with this module is outdated and doesn't show how to get an app ID, has anyone successfully used this with QBMS and gotten it to work? If so, is there a relatively simple way to do it?

volarete:

The PDF that is distributed with this module is outdated and doesn't show how to get an app ID, has anyone successfully used this with QBMS and gotten it to work? If so, is there a relatively simple way to do it?

I set up this module and have it working successfully. There is no simple way to do it. You have to double-check every detail - its pretty complex. I found it helpful to go to the QBMS tech forum and do some reading there to supplement the instructions.

http://idnforums.intuit.com/categories.aspx?catid=50&flcache=2461853

I'm trying to setup my app at intuit as a "hosted" server and it wants URLs for subscribe, change, cancel, login and marketing. I think I've got the login URL correct: http://appreg.intuit.com/AppReg.aspx but that's it... Anyone know how to do the rest?

Belay that, the actual login URL (I think) is http://volaretees.com/cart/index.php?main_page=login, not http://appreg.intuit.com/AppReg.aspx...

Still, the question remains, how to create the other URLS (see the post above).

volarete:

I'm trying to setup my app at intuit as a "hosted" server and it wants URLs for subscribe, change, cancel, login and marketing. I think I've got the login URL correct: http://appreg.intuit.com/AppReg.aspx but that's it... Anyone know how to do the rest?

Why are you using the "Hosted" mode rather than "Desktop". The Ancient's instructions stress that "Desktop" is much simpler?

Ok, using desktop mode, the PDF says once you've got an appID you go to https://merchantaccount.ptc.quickbooks.com/j/signup?nonQBmerchant=true and follow the prompts... Only problem is, it says, "page not found." So... I'm stuck.

and when I try to go to "
https://login.quickbooks.com/j/qbn/s...confirm?appid=YOURAPPID&serviceid=1002" (and yes, I put my appID where YOUAPPID is) a page comes up saying "Unknown page /j/qbn/s...confirm" ... ?

volarete:

Ok, using desktop mode, the PDF says once you've got an appID you go to https://merchantaccount.ptc.quickbooks.com/j/signup?nonQBmerchant=true and follow the prompts... Only problem is, it says, "page not found." So... I'm stuck.

OK

Try going here:

http://merchantaccount.ptc.quickbooks.com/j/mas/signup?
nonQBmerchant=true&emulated=true

Also you may find this online guide helpful:
http://developer.intuit.com/qbms/integration_center/?id=1290

Clive.

Will this work with 1.3.8??

Neve mind. I got it working.

Looks to me like I'll need a security certificate.

One more question, honestly. Is the credit card being entered on QBMS's site or on my page?

I purchased a dedicated IP address and SSL cert. How do I apply the "https" to my cart?

Schanz:

One more question, honestly. Is the credit card being entered on QBMS's site or on my page?

I purchased a dedicated IP address and SSL cert. How do I apply the "https" to my cart?

The credit card information is entered through pages on your Zen-cart then the QBMS module transfers the data to Merchant Services for processing.

For secure access with SSL see this thread:

http://www.zen-cart.com/forum/showthread.php?t=73348&highlight=ssl+certificate

Make certain you have installed your certificate properly first.

Clive.

Thank you. I did some more digging and found some tutorials. I got a dedicated IP and cert and I now have the pages protected. Almost ready to rock n roll.

I've been on the phone with quickbooks my hosting company, paypal and a slew of others all day, and i'm probably more confused than ever. Ok i have my website with hostmonster which uses zen-cart as one of their shopping cart applets I'm currently adding a shopping cart to the site via someone else i'm not smart enough to code that. But i'd like to process my credit cards via quickbooks merchant services, is there a way to do that using zen-cart without having to use a gateway that sends it to them and makes money in the middle? or does anyone know of another shopping cart applet that will send directly to quickbooks merchant services? any help on the best way for all this to work together is greatly appreciated

Follow the instructions with this module step by step. I didn't have too much trouble and i'm not a programmer. I use Quickbooks pro on my desktop and process CC transactions through it so I used the desktop installation as recommended. I didn't think it was that hard. You will need an SSL certificate to protect your site since customers will be keying their CC into your cart. I had more trouble with that than the payment module.

so are people using this with quickbooks merchant services without flaws? or is it still too buggy to use? if so can anyone recomend a good shopping cart that will work with quickbooks merchant services?