hockey2112:
I just installed this module on a 1.3.9h website, and I receive this error when placing a test transaction:
An error has occurred within our system while trying to process your credit card. Please try this transaction again. If the problem persists, please email...
Can anyone advise me on what I can do to fix that issue? The module was installed and configured exactly as it is listed in the PDF document that is included in the download.
OK, I got it to work. I reinstalled the module, and then went to my Intuit Merchant Service Center > Account > Processing Information. I had to change "If neither Street Address nor Zip Code match" in the AVS settings to "Accept Transaction" and "If CSC does not match" in the CSC settings to "Accept Transaction".
It's a shame that these settings need to be disabled that way, as it will probably increase the number of fraudulent orders through the cart. I triple-checked the billing address, zip, and CSC info when I placed my prior test transactions, and they were absolutely correct (yet I still received the error message "Validation Error: Please check your billing address and CVV code for accuracy and resubmit your transaction."). Perhaps the module is not passing those pieces of information along to Intuit correctly?
Anyone have any other ideas on how to keep those AVS settings while allowing the cart to function properly and accept orders?