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images not displayed

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1 Jan 2008, 11:38 AM
#1
oakwoodevents avatar

oakwoodevents

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images not displayed

sorry to be a continual pain and before i am told to search for the answer - i have, but canot find a simplified answer.
i have uploaded the image i need for product but whatever i do i cannot get the image to show. The tutorial is less than helpful as most things it is not designed for my level of ignorance. i am quickly believing my knowledge is less than the norm newbie

1 Jan 2008, 6:34 PM
#2
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Re: images not displayed

Are you assigning the image using the product information screen? If you haven't tried that, use it and see if it works that way. If you're uploading the image via FTP you might be putting it in the wrong folder.

HTH,

1 Jan 2008, 6:45 PM
#3
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Re: images not displayed

I am copying the image into my pictures from a website :unsure:then uploading it through the servage ftp. your right in that it is very confusing and frustrating. i have purchased the zencart manual but it doesnt cover this problem. When i have sorted this i will buy your tutorial on templates, but i cannot do anything until i get my images sorted :huh:

1 Jan 2008, 6:58 PM
#4
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Re: images not displayed

hi
my images arent showing up and i have executed the following
went to my FTP and selected the folder in:

catalog/images, right clicked on the images folder selected the CHMOD codes, and made sure all of them said they are able to be:

code 755
Executed,
Writable,
Readable.

they did but the problem exists

1 Jan 2008, 7:12 PM
#5
Kim avatar

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Re: images not displayed

First, let's keep the topic in one thread-

What is your URL? What is the path to an image you have uploaded? What FTP client are you using?

1 Jan 2008, 7:23 PM
#6
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Re: images not displayed

The url is http://www.mysticcharms-shop.co.uk/ekmps/shops/mysticcharms22/images/htl-anger.jpg

destination C:\Documents and Settings\Derek Fitch\My Documents\My Pictures\mysticcharms\htl-anger.jpg

error messages are Error: Destination not writeable /home81a/sub002/sc44712-UYGT/uk-hypnotherapy.eu/images/

Error: Catalog images directory is not writeable: /home81a/sub002/sc44712-UYGT/uk-hypnotherapy.eu/images/

i use the servage ftp but also have cuteftp

i do appreciate any help you might be able to offer

1 Jan 2008, 7:42 PM
#7
drbyte avatar

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Re: images not displayed

oakwoodevents:

hi
my images arent showing up and i have executed the following
went to my FTP and selected the folder in:

catalog/images, right clicked on the images folder selected the CHMOD codes, and made sure all of them said they are able to be:

code 755
Executed,
Writable,
Readable.

they did but the problem exists

oakwoodevents:

Error: Destination not writeable /home81a/sub002/sc44712-UYGT/uk-hypnotherapy.eu/images/

Error: Catalog images directory is not writeable: /home81a/sub002/sc44712-UYGT/uk-hypnotherapy.eu/images/755 is not "world-writable". Your webserver most likely deals with the 3rd digit and not the first digit.
That's why it's usually mentioned that you want "777" to be the permission level set on all your images folders.
For your server, try 777 instead of 755.

Here's an FAQ explaining what the numbers mean:
https://www.zen-cart.com/tutorials/index.php?article=148

1 Jan 2008, 10:32 PM
#8
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Re: images not displayed

and what happens if when on the add products page in the admin and you use the browse function to grab the image and add it to the product? I am just trying to clarify the problem

2 Jan 2008, 6:41 AM
#9
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Re: images not displayed

when i preview it there is no picture

2 Jan 2008, 6:46 AM
#10
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Re: images not displayed

at this point to really see what is going on I would need to have access.

2 Jan 2008, 6:52 AM
#11
drbyte avatar

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Re: images not displayed

Pardon me for stating the obvious ... but ...
If the folder is not writable, and you're getting messages telling you that it's not writable ... then ... just maybe ... the folder isn't writable ... which just might explain why the images aren't being uploaded, and thus aren't showing up in preview.

2 Jan 2008, 6:54 AM
#12
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Re: images not displayed

so what do you suggest i do?

2 Jan 2008, 6:57 AM
#13
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Re: images not displayed

oakwoodevents:

so what do you suggest i do?

Um ... make the folder writable.

If you're not able to do that yourself, your hosting company should be able to help you.

I'm not sure if you read the FAQ I mentioned earlier. Reference it in conjunction with this one, which talks about how to set permissions: https://www.zen-cart.com/tutorials/index.php?article=9

2 Jan 2008, 8:24 AM
#14
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Re: images not displayed

all settings were and still are set to 777

2 Jan 2008, 2:33 PM
#15
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Re: images not displayed

You said they were code 755 yesterday - are you sure that has changed to 777? If so, it may be something your host needs to do; I don't think we can help to make folders set to writeable, actually writeable.

2 Jan 2008, 2:40 PM
#16
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Re: images not displayed

The mysticcharms site is password protected - could that have anything to do with the problem? Doesn't seem like that should be relevant to admin image loading, but it is a difference from the usual...

2 Jan 2008, 2:43 PM
#17
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Re: images not displayed

the mystuiccharms dropshipping site is accessed through a password, if thast changes it further

2 Jan 2008, 2:45 PM
#18
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Re: images not displayed

i hasve used cute ftp to look into the file and all settings show 777

2 Jan 2008, 2:52 PM
#19
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Re: images not displayed

Do you have any other sites on the same host? If so, are there any problems with them?

2 Jan 2008, 2:52 PM
#20
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Re: images not displayed

Can you post the url to where your Zen Cart is intalled?