pasb:

Hi yellow1912,

Thank you so much for helping me out today, very much appreciated!

So is that all that was causing the problem, I feel foolish now, well sort of my host changed them and said all was fine now, I think not though!

Now it is all thnks to your kind help today, thanks again

Paul
Your are welcome Paul. The reason was that the absolute path above was set incorrectly so SSU couldnt find the file it needs (I will bet that some other features on the admin side didnt work because of that as well, it's just that you didnt use them at that time.)

As described here, I have have not been able to install Module Manager that Simple SEO URL requires. Thank you to countrycharm for suggesting that I rename admin directory in the module_manager directory from admin to the adminxxx to match the secret name of my zencart admin directory.

However, that change produced no observable effect. So I still need help. What should I do? Thank you.

PS. Should I restore the name of the subdirectory /module_manager/adminxxx/ back to its original /module_manager/admin/ ?

Zean:

As described here, I have have not been able to install Module Manager that Simple SEO URL requires. Thank you to countrycharm for suggesting that I rename admin directory in the module_manager directory from admin to the adminxxx to match the secret name of my zencart admin directory.

However, that change produced no observable effect. So I still need help. What should I do? Thank you.

PS. Should I restore the name of the subdirectory /module_manager/adminxxx/ back to its original /module_manager/admin/ ?

No you should not. It has to be the same name as the admin directory.

Double check to see if the all the files where actually uploaded. Make sure that the admin name was spelled exactly the same way as you modified admin name.

Also check to see if the FTP program you are using is not defaulting to "Do Not Over Write" settings. The files may not be actually being written to your server because of this.

After all of that you should have no problems.

This was probably answered already but is it okay that I get strange results in the Who Online in the admin.

I am seeing alot of favicon.ico and a background image result. I hope my customers are not being redirected to these things.

Avel

batteryman:

No you should not. It has to be the same name as the admin directory.

Double check to see if the all the files where actually uploaded. Make sure that the admin name was spelled exactly the same way as you modified admin name.

Also check to see if the FTP program you are using is not defaulting to "Do Not Over Write" settings. The files may not be actually being written to your server because of this.

After all of that you should have no problems.

I manually double-checked, viewed and confirmed, that all files, directories and subdirectories have been uploaded exactly as contained in the zip file I downloaded from the google website (with, of course, the exception of renaming of admin to adminxxx).

I have also made sure that the admin name was spelled exactly the same way.

Thank you for the suggestions.

What should I do now?

Zean:

I manually double-checked, viewed and confirmed, that all files, directories and subdirectories have been uploaded exactly as contained in the zip file I downloaded from the google website (with, of course, the exception of renaming of admin to adminxxx).

I have also made sure that the admin name was spelled exactly the same way.

Thank you for the suggestions.

What should I do now?

In your store admin under tools see if you see Module Manager now. If you do click on it and see what it tells you. It should tell you Module Manager is installed.

Zean:

I manually double-checked, viewed and confirmed, that all files, directories and subdirectories have been uploaded exactly as contained in the zip file I downloaded from the google website (with, of course, the exception of renaming of admin to adminxxx).

I have also made sure that the admin name was spelled exactly the same way.

Thank you for the suggestions.

What should I do now?

One more thing Zean when you check to see that all your files are in the correct place, make sure none of the files, filesize are 0 if they are you will have to delete that file and re-upload it. Hope this make sense. Make sure that you have 777 or 705 file permission set for your adminxxx/includes/module_installation and adminxxx/includes/templates/templates

countrycharm:

In your store admin under tools see if you see Module Manager now. If you do click on it and see what it tells you. It should tell you Module Manager is installed.

This is what my ZenCart Admin Console shows under "Tools." So , I think I'm still SOL.

Tools

* Template Selection
* Layout Boxes Controller
* Banner Manager
* Send Email
* Newsletter and Product Notifications Manager
* Server/Version Info
* Who's Online
* Admin Settings
* Email Welcome
* Store Manager
* Developers Tool Kit
* EZ-Pages
* Define Pages Editor
* Install SQL Patches

countrycharm:

One more thing Zean when you check to see that all your files are in the correct place, make sure none of the files, filesize are 0 if they are you will have to delete that file and re-upload it. Hope this make sense. Make sure that you have 777 or 705 file permission set for your adminxxx/includes/module_installation and adminxxx/includes/templates/templates

Please note that indeed there is a file of size 0 (zero). However, it appears that it is suppose to be size zero since the original zip file for this mod also shows it to have a size of 0.
That file can be found in the original zip file at: /module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php
a copy of that file now resides on my server at:
/html/module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php
where /html/ is my website root directory and is the directory zencart is installed.

My server "file manager" show the directories you mentioned, "adminxxx/includes/module_installation and adminxxx/includes/templates/templates" by which I'm inferring you mean:
/html/module_manager/adminxxx/includes/module_installation/
and
/html/module_manager/adminxxx/includes/templates/templates/

to both have permissions set as follows:

Owners permissions: Read Write Execute
Others permissions: Read Execute

Also, Filezilla (which I use for ftp) shows them as having permissions: drwxr-xr-x

If I am not mistaken the above permissions are consistent with the Octal notation:755.

So all this seems to check out but Module Manager is still DOA.

Any other suggestions for resuscitation are certainly welcome. Thanks again for your efforts.

It would take more time to troubleshoot that I myself fix it for you. So if you would like to, simply pm me your admin and ftp temp login info, I will check/fix for you and let you know exactly why i didnt work for you. :)

Is there anyone here that has actually and personally installed Simple SEO URL and Module Manager themselves? By "personally," I mean without having to give a stranger access to your website and admin passwords? :shocking:

Yup, 4 or 5 times.....but when the guy who wrote the mod offers to fix it for you, I would personally take him up on the offer. You can set him up temp access to ftp and your admin and then delete those users when he is done.

barco57:

Yup, 4 or 5 times.....but when the guy who wrote the mod offers to fix it for you, I would personally take him up on the offer. You can set him up temp access to ftp and your admin and then delete those users when he is done.

Thanks, but it hardly seems prudent to give anyone, even less a complete stranger, administrative access to my live store. I assume I must be misunderstanding something here because I'm quite sure that no one would suggest that was a good idea.

By the way there is no evidence whatsoever that there is anything broken on my end that needs to be fixed. I have a clean GoDaddy shared linux hosting account with only one app installed . . . ZenCart. And it works great! There is nothing esoteric or unusual about it.

What directory did you upload the contents of the Module Manager zipped files into?

Cheers!

The module manager should have 2 folders in there admin and includes, in ftp drag includes over and it will merge itself into the includes folder. You can do the same with the admin folder, if you admin is named admin, otherwise rename it to match your admin folder name and drag it over. Then go to the module manager page in your admin and it will do the rest.

Zean:

Please note that indeed there is a file of size 0 (zero). However, it appears that it is suppose to be size zero since the original zip file for this mod also shows it to have a size of 0.
That file can be found in the original zip file at: /module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php
a copy of that file now resides on my server at:
/html/module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php
where /html/ is my website root directory and is the directory zencart is installed.

My server "file manager" show the directories you mentioned, "adminxxx/includes/module_installation and adminxxx/includes/templates/templates" by which I'm inferring you mean:
/html/module_manager/adminxxx/includes/module_installation/
and
/html/module_manager/adminxxx/includes/templates/templates/

to both have permissions set as follows:

Owners permissions: Read Write Execute
Others permissions: Read Execute

Also, Filezilla (which I use for ftp) shows them as having permissions: drwxr-xr-x

If I am not mistaken the above permissions are consistent with the Octal notation:755.

So all this seems to check out but Module Manager is still DOA.

Any other suggestions for resuscitation are certainly welcome. Thanks again for your efforts.

Hey barco, thank you. Are you saying that despite the zipped files having a directory structure that includes as its root directory /module_manager/ that in fact the directory structure of the download is incorrect and that it must be pruned by discarding it root directory?

For example, as discussed in my earlier post quoted above, I stored the Module Manager file named tpl_index.php
that resided in the zipped file with the path of
/module_manager/admin/includes/templates/templates/module_manager/

into my server at:

/html/module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php

where /html/ is my website root directory and is the directory zencart is installed and adminxxx is the same character string as names my admin directory.

Are you saying that was the wrong thing to do? And, that instead the file named tpl_index.php belongs in the following directory:
/html/adminxxx/includes/templates/templates/module_manager/tpl_index.php ??????

Thanks again

Zean, if you are familiar with the way zencart modules are stored, you will see that all the files are in their appropriate folders like this:
+admin (so that all the folders and files in this folder should be uploaded to your store admin folder. If your admin folder has been renamed to abcxxx then you should upload all the files/folders under the admin folder in the package to abcxx)
+includes (this is where all the front-end zencart codes are stored. you should upload all the files follow the same rule)

You can SAFELY upload the whole bunch of files when you install Module Manager, it doesnt overwrite anything.

For SSU, as noted in the installation, you can SAFELY upload the whole thing but please note that SSU DOES overwrite 1 file.

Regards

Zean, don't up load the file module_manager. Open module_manager file and up-load from admin everything else. Humm

Zean:

I have a clean GoDaddy shared linux hosting account with only one app installed . . . ZenCart.
Hmm, Go Daddy, please read all the caveats DrByte has written about this one.
Also, you CAN trust yellow into your account; if he offers it, dive into it and forget your troubles.
After all, you have nothing so important to lose, just a clean install of Zen Cart, which you can eventually backup locally.

ckosloff:

Hmm, Go Daddy, please read all the caveats DrByte has written about this one.
Also, you CAN trust yellow into your account; if he offers it, dive into it and forget your troubles.
After all, you have nothing so important to lose, just a clean install of Zen Cart, which you can eventually backup locally.

I'm not advertising for Go Daddy, but Go Daddy is not the problem I have use their severs for over 3 years now. They have had their issues but Drbyte has made it clear what they were. Zean just is not installing it right.

Zean:

Hey barco, thank you. Are you saying that despite the zipped files having a directory structure that includes as its root directory /module_manager/ that in fact the directory structure of the download is incorrect and that it must be pruned by discarding it root directory?

For example, as discussed in my earlier post quoted above, I stored the Module Manager file named tpl_index.php
that resided in the zipped file with the path of
/module_manager/admin/includes/templates/templates/module_manager/

into my server at:

/html/module_manager/adminxxx/includes/templates/templates/module_manager/tpl_index.php

where /html/ is my website root directory and is the directory zencart is installed and adminxxx is the same character string as names my admin directory.

Are you saying that was the wrong thing to do? And, that instead the file named tpl_index.php belongs in the following directory:
/html/adminxxx/includes/templates/templates/module_manager/tpl_index.php ??????

Thanks again

Who is on first? :blink: What we seem to have here is a failure to communicate.

I do respect and appreciate the efforts made by everyone. Unfortunately, in each case I find the response provided either ambiguous or not fully specified or assuming nomenclature that is either idiosyncratic or unfamiliar to me and do not directly answer the questions quoted above. A direct answer would, for example, start with either the word "yes" or "no."

Final Exam :smile:

Assuming /html/ is the website root directory.
Assuming zencart is installed in the root directory.
Assuming that the zencart admin directory name has been changed from admin to adminxxx (for security reasons).
Assuming therefore that the following directory structure exists on the server:

/html/
/html/adminxxx/
/html/cache/
/html/docs/
/html/downloads/
/html/editors/
/html/email/
/html/extras/
/html/images/
/html/includes/
/html/media/
/html/pub/

Now, assuming that Module Manager is correctly installed:

Question 1.
What is the explicit location (including the complete directory path) for file named tpl_index.php
that previously resided in the zipped file with the path of
/module_manager/admin/includes/templates/templates/module_manager/

Question 2.
What is the explicit location (including the complete directory path) for file named ycustomer.php
that previously resided in the zipped file with the path of
/module_manager/includes/classes/

Thank you for your patients.