Canada Post module

Nevermind - I just found the issue. I logged into Canada Post's Sell Online area and discovered under "Shipping Services" that all the previously-available options for US shipping had mysteriously un-checked themselves. :frusty:

Hope this helps someone else!

Good day, Everybody,

I installed Canada Post module. I am not sure if it is installed properly but Canada Post option appears in the shipping options.

My suspicion that the module is not installed properly comes from the fact that when I am inserting a new product I am not seeing any requests to provide dimensions of the product. Also I do not see that the weight of the product is measured in kgs.

I hoped that this all might be cured by establishing a connection with Canada Post server. Unfortunately, the server was down, and I could not set up my account with Canada Post. This is yet another concern for me - if the server is down regularly and for long time why to install Canada Post module at all?

Please help me to verify that the module is installed properly and is functioning properly. Also, I would appreciate your comments on reliability of Canada Post server.

Thank you.

If the dimensions fields aren't showing in your admin when editing your products, then you didn't upload the module's new /admin/includes/modules/*.php files to replace your existing ones.

And remember: the /admin/ folder in the zip must be matched to the /your-renamed-admin-folder/ on your server ... whatever you called it.

Thank you, Sir,

That was spot on 100% correct.

Just wanted to say that the module covered in this thread works great in Zencart 1.5.1
http://www.zen-cart.com/downloads.php?do=file&id=4
The site still shows it for version 1.5.0 but that version works well on version 1.5.1

signing up with Canada Post's "Sell Online" service is easy enough but not necessarily obvious on the Canada Post site. Once you have signed up for it and receive your merchant code things work as advertised.

Thank you Dr. Byte.

I've seen a couple of posts about the discontinuation of SellOnline and the last of a shipping module for the new Canada Post web services. Someone created a module for osCommerce - I'm hoping someone with a bit of skill may be able to port that to ZenCart? :)

SellOnline has some serious limitations that the new web service does not have (such as actual dimensional quotes rather than having to pre-define boxes etc)

The osCommerce module is at: http://seanzhuang.wordpress.com/2012/10/12/oscommerce-canada-post-shipping-service-rest-soap-module/comment-page-1/#comment-305 if someone wants to take a look.
:)

Does this module support attribute dimensions?

I have a situation where the module has been updated , so does zencart, but for some reason when adding a piece, in stock, in my cart and trying to see when it would ship out. The estimator gives me 2 weeks of postage. I did a test with my stores adress and I still got two week shipment for something that is in stock.

Any idea of what could be causing this estimated delay?

Hi, I have an issue whereby I have some products that are shipped, and some that are downloaded. It seems that if a customer buys a shipped product the CPC module works fine. If they order only downloadable products then everything is fine. However if a combination of shipped and downloadable products are ordered, shipping gets applied to the downloadable items. This is my first zen cart site, so perhaps I have an incorrect setting somewhere.

Has anyone had experience with this?

Thanks
Dave

Good day,

I have installed the Canada Post Shipping Module on a freshly-installed copy of Zen Cart to see if this "XML Parsing Error" that I am getting with my modified copy of Zen Cart manifests. It does indeed, I'm sorry to report. So it must be a wee bug in the CP Shipping Module. Everything else with the module works absolutely flawlessly, and I'm really impressed with the software! Now if I can just get this one fair problem solved we'll be all set. Here's my vitals:

Zen Cart: v1.5.1
PHP: v5.3.28
MySQL: v5.5.33-31.1
Server OS: Linux 3.2.54
HTTP Server: Apache

The error only happens when shopper tries to purchase a product (or products) which has the 'Always Free Shipping' value set to 'Yes' in Admin > Catalog > Categories / Products. The error goes away by simply adding another product to the cart which has the 'Always Free Shipping' value set to 'No'.

It seems the Canada Post Shipping Module is slightly stumbling in communication with the Canada Post servers when shipping is free for a product.

Could a kind soul please offer some insight, and perhaps even a solution, please? :smile: I would be eternally grateful! This is the only issue I'm having with the entire setup.

Thank you very much,
Darren

ThomasJJ:

It seems the Canada Post Shipping Module is slightly stumbling in communication with the Canada Post servers when shipping is free for a product.

As I think about it more, perhaps it's unrelated to outside communications and the module simply needs to be tweaked to not appear on the checkout pages when shipping charges are not applicable whatsoever? That makes more sense to me. I wish I had the expertise to correct the code, but sadly I do not. Hope someone can assist me with this issue. Again, thank you very much.

ThomasJJ:

As I think about it more, perhaps it's unrelated to outside communications and the module simply needs to be tweaked to not appear on the checkout pages when shipping charges are not applicable whatsoever? That makes more sense to me. I wish I had the expertise to correct the code, but sadly I do not. Hope someone can assist me with this issue. Again, thank you very much.

Check to ensure that you have the Zen-cart 'freeshipper' module enabled.

Cheers
RodG

Thanks for your help, Rod. Really appreciated.

I had the freeshipper module enabled of course. I see this gentleman (https://www.zen-cart.com/showthread.php?100058-Free-shipping-Canada-Post-Mod-XML-parsing-error) had the exact same problem as I back in 2008 and was never afforded help with it, so my confidence in Zen Cart as a serious business solution dropped dramatically. Then I saw the $400 charge per telephone call to Zen Cart support and solved the problem by right-clicking, selecting delete, and switching to Shopify with Canada Post integration. No more problems :)

Thanks again, Rod.

ThomasJJ:

I see this gentleman (https://www.zen-cart.com/showthread.php?100058-Free-shipping-Canada-Post-Mod-XML-parsing-error) had the exact same problem as I back in 2008 and was never afforded help with it, so my confidence in Zen Cart as a serious business solution dropped dramatically.
It's very unusual for help requests to go unanswered around here. It's more than likely the question was posted in multiple forums and he got a reply in one of the others.
Then I saw the $400 charge per telephone call to Zen Cart support and solved the problem by right-clicking, selecting delete, and switching to Shopify with Canada Post integration. No more problems :)

I'm not familiar with this charge but I'd hazard a guess that the idea is to discourage this type of help because with a little patience all the help anyone could ever need will be given for free in the forums.
In fact if you follow the forums long enough you'll notice that the team members (and other s) go well beyond what can be reasonably expected to help people out. This even includes supplying custom code modifications, which is something rarely seen with other shopping carts.
Cheers
RodG

RodG:

It's very unusual for help requests to go unanswered around here. It's more than likely the question was posted in multiple forums and he got a reply in one of the others.

I'm not familiar with this charge but I'd hazard a guess that the idea is to discourage this type of help because with a little patience all the help anyone could ever need will be given for free in the forums.
In fact if you follow the forums long enough you'll notice that the team members (and other s) go well beyond what can be reasonably expected to help people out. This even includes supplying custom code modifications, which is something rarely seen with other shopping carts.
Cheers
RodG

I checked quite a bit and did not see an answer to his question in any forum here, unfortunately. I've been in the IT industry since 78 and have never heard of such exorbitantly-priced technical support in my life, and I've worked at Compaq and IBM (notorious for their lofty support fees). It's simply unreasonable. Too scary for me. IMO Zen Cart is best suited to borderline hobbyists who can afford to wait days for counsel. I don't mind paying for quality support of course. $50-$125 hour is reasonable in my mind. $400 is insane! That's $435 in my currency. We're not a Fortune-500 firm :)

Take care, and thanks again.

ThomasJJ:

I checked quite a bit and did not see an answer to his question in any forum here, .

He may even have had the issue resolved by PM. (not likely though)

ThomasJJ:

unfortunately. I've been in the IT industry since 78

I often feel the same way. Very unfortunate. There are far better ways to earn a living I'm sure. :)

ThomasJJ:

and have never heard of such exorbitantly-priced technical support in my life,

Really? You should see some of the quotes that I've given people for a job I don't really want to do.

ThomasJJ:

I don't mind paying for quality support of course. $50-$125 hour is reasonable in my mind. $400 is insane!

I'm sure that if you really wanted you could find plenty of very skilled zencart consultants & developers that would jump at the chance to work for the rates you've specified. Many will work for a lot less (and most probably do).

I wouldn't be the slightest bit surprised if after seeing this message you'll get a number of PM's from people happy to earn some easy money. :)

Cheers
RodG

ThomasJJ:

Then I saw the $400 charge per telephone call to Zen Cart support
WHERE on earth did you see THAT?

Because ALL the tech support provided by the Zen Cart team is free. Right here on the forums. (There is no phone support offered.)

Looks like you found some scammer. You were definitely misinformed.

DrByte:

WHERE on earth did you see THAT?

I was kinda wondering about that myself.

DrByte:

(There is no phone support offered.)

That's what I thought too. I figured that this may have been a relatively new type of support the team were now offering.

Thanks for the assurance that this isn't the case.

DrByte:

Looks like you found some scammer. You were definitely misinformed.

Agreed.

Cheers
RodG

DrByte:

WHERE on earth did you see THAT?

Because ALL the tech support provided by the Zen Cart team is free. Right here on the forums. (There is no phone support offered.)

Looks like you found some scammer. You were definitely misinformed.

It was posted here by "Kim - Obaa-san". I certainly hope you don't assume that I'm a stupid and/or gullible person.

Here you go...your 'assurance'...

http://www.zen-cart.com/showthread.php?49235