disregard... it was a Curl issue that is not really stated in the troubleshooting.

desertdreams:

disregard... it was a Curl issue that is not really stated in the troubleshooting.
It is a warning on the install sequence

Hello-
I hate to be a "me too"'er but I've been getting a blank page on attempting to upgrade from 1.3.7 to 1.3.8 as well...

My blanky is appearing after I click on Update Database Now on the screen which shows the options of which version to update into which other version. The script has correctly identified my desire to update from 1.3.7 to 1.3.8 and has auto-checked that checkbox. I have verified that my user/password are a valid 1.3.7 store admin user/password.

Having read the FAQ and the sticky post for this forum, I have recently re-uploaded each file of the 1.3.8 version, going through directory by (sub)directory and uploading/overwriting the files found in each (using CoreFTP).

I installed the Debug Error-Logging Utility but no log file is being written (I verified that the 'cache' folder is set to 777). I even tried the option to show errors onscreen, but none are being shown.

Below is a copy-paste from the System Inspection screen. Should I be concerned about the MySQL Version?:

Previous Zen Cart™ Installation Found
Database appears to be Zen Cart™ v1.3.7

Webserver = Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.8

HTTP Host = [URL removed by me for security]

Path_Translated = /home/brads/public_html/catalog09/zc_install/index.php(SCRIPT_FILENAME)

Real Path = /home/brads/public_html/catalog09

Server Free Disk Space = 30.34 GB

PHP O/S = Linux

PHP API Mode = apache2handler

PHP Max Execution Time per page = 60

Register Globals = OFF

MySQL Support = ON

MySQL Version = 5.0.77-community Click here for more info

PHP Version = 5.2.8

PHP Safe Mode = OFF

PHP Sessions Support = ON

PHP Session.AutoStart = OFF

PHP session.use_trans_sid = OFF

Current SQL Cache Folder = /home/brads/public_html/catalog09/cache -->Writeable

Suggested SQL Cache Folder = /home/brads/public_html/catalog09/cache

PHP magic_quotes_runtime setting = OFF

PHP magic_quotes_sybase setting = OFF

PHP GD Support = ON

GD Version = GD bundled (2.0.34 compatible)

PHP ZLIB Compression Support = ON

PHP OpenSSL Support = ON

PHP cURL Support = ON

CURL NON-SSL Capability = Okay

CURL SSL Capability = Okay

PHP Upload Support = ON upload_max_filesize=300M; post_max_size=300M

PHP Upload TMP dir =

*  includes/configure.php = Writeable
* admin/includes/configure.php = Writeable

*  cache = OK
* images = OK
* includes/languages/english/html_includes = OK
* media = OK
* pub = OK
* admin/backups = OK
* admin/images/graphs = OK

I hope I haven't overlooked something in the FAQs or other posts I've read because I'd hate to look stupid, but on the other hand I'm hoping it IS something simple as this type of work is not my full-time gig. I tried Googling for things like "zen cart 'update database now' blank page" but I feel like I've tried the proposed solutions I found, to no avail.

I have tried looking through the configure.php files to see if I accidentally "broke" anything i.e. deleted a quotation mark or something, as well as going through one of the few files I've actually modified (the basic Defines for "Welcome to our shop" text changes). Everything seemed in order, which is why I've come to this step: posting on the forum.

Any suggestions for what I should try next?

Thanks,
James