Reward Points Module for ZC v13x

hem:

Well the first issue is a Paypal problem so probably the best is to flag it with them. For the second I'd change the way your RP is being calculated in Config->Reward Points; From the readme.txt

I have it set to calculate RP by order total and against the full order total. I guess the problem was setting the Display Products Reward Points When Zero setting to NOT display even at zero. That seemed to do the trick. I will contact pay pal about the other problem. Thank you for your help!

Now I am having another problem. I did not touch anything, but when I go to check out, if I have more reward points than what is needed to pay for my items, it goes to Step 2 or checkout for about 2 seconds then reverts back to the shopping cart. I can't get past the check out page.

When I take away my points so that I only have enough to pay for some of the order, it checks out fine. Any ideas on that? Not sure what happened.

check the options i am sure there is an option to not allow orders to be paid for fully by reward points but i am having no issues with mine at the moment so dont really mess around with it too much. just set it too 5 points per £ and left it at that :)

Xbox Memberships:

check the options i am sure there is an option to not allow orders to be paid for fully by reward points but i am having no issues with mine at the moment so dont really mess around with it too much. just set it too 5 points per £ and left it at that :)

It does have a setting to choose how many (percentage) of your total account reward points you can use towards any order, but not a limit on specific points total can be used on each order, from what I can tell. So not sure where to go from there.

I not sure- My guess would be to code into the function pre_confirmation_check() so that the order total is checked and if it is zero then don't prompt for paypal details.

I contacted PayPal about being directed through pay pal even when the total is $0, and they told me that it was a problem with the shopping cart and not with PayPal. So in the quoted post above it was mentioned that it might be in the php file? What is the php file supposed to say exactly on this line above?

Also any advice on this?

lauriesscraps:

Now I am having another problem. I did not touch anything, but when I go to check out, if I have more reward points than what is needed to pay for my items, it goes to Step 2 or checkout for about 2 seconds then reverts back to the shopping cart. I can't get past the check out page.

When I take away my points so that I only have enough to pay for some of the order, it checks out fine. Any ideas on that? Not sure what happened.

Thanks again!

try setting it to 0 then for unlimited may be worth a try as for the other problems i dont have a clue as i ditched paypal before i installed this module

Xbox Memberships:

try setting it to 0 then for unlimited may be worth a try as for the other problems i dont have a clue as i ditched paypal before i installed this module

Had it set at 0 all along except for the changing for trial and error purposes. It is back to 0 now. Thanks for the suggestion though. I really appreciate it. Anything is worth a shot at this point. Thanks!

There is an issue with an ZC corefile called sqlpatch.php which affects anyone who uses a prefix on their zencart tables. You can find an updated version in admin/sqlpatch.zip- Just extract this to admin/sqlpatch.php and the script will work.

I'm confused with this sorry.

:lookaroun

Hello everybody, i'm a Reward Points Module newbie. First of all excuse me for my bad english.

I've installed the module and everything goes perfectly.
I've set up global ratio, points displayed correctly in product info, point displayed correctly in shopping cart and in sideboxes.

Now when a customer confirm an order appear in total the voices Point Earned : number of points correct.
Then i change the status of order to "updated" as requested on configuration but NO point pass from shopping cart to earned or pending. They remain on shopping cart. Also if order is closed.

0 point earned
0 point pending

If i go to my account profile (customer level) and see the order history selecting an order, on the sideboxes appear me :

36 points in shopping cart
0 points earned
0 points pending

Same thing in admin area under customer reward points:
I've selected customer and 0 points earned and pending appear me.

What's wrong ?
Please help me, next week my shop must be online !

Thanks
Dario

My Zen Cart Version is 1.3.8a running on a linuxbox with PHP: 4.4.4 and MySQL 5.0.27 Patch Database: 1.3.8 fresh installation.

Tried also to switch configuration-reward points status track to advanced and clic the various setting.
When i update an order or ship nothing change to point (and in settings obviously it's not on IGNORED)....

I am trying to use Advanced mode, but whatever I set, system never change status Pending to Earned. Even I set all my four statuses to Earned.
Simple mode works OK, but I want change Pending to Earned just when order is assigned as resolved, NOT when I assign order processing or anything else.

What am I doing wrong?

I use latest versions of ZC and RPM.

I am trying to use Advanced mode, but whatever I set, system never change status Pending to Earned. Even I set all my four statuses to Earned.
Simple mode works OK, but I want change Pending to Earned just when order is assigned as resolved, NOT when I assign order processing or anything else.

What am I doing wrong?

I use latest versions of ZC and RPM.

(I did not found edit button, so this post is simple copy of my just previous post, but with the right title - for easier searching.)

Okay guys- first make sure you are running the latest version of RP. You can get it here:

https://www.omnicia.com/Zencart%20Reward%20Points%20Module.zip

If you are still having issues, download and run RPD. Just copy the files from:

https://www.omnicia.com/rpd.zip

Then extract them to your root folder on your website and enter http://YOUR STORE WEB ADDRESS/rpd.php on your browser. Check for any lines highlighted in red.

If you are still having problems then you need to tell me what other mods you have loaded (plus give me a URL). After that if you would like me to check out your site, then PM me with temporary access details (Admin and FTP) if you are happy to do that- And I'll check the site personally.

hem:

Okay guys- first make sure you are running the latest version of RP. You can get it here:

https://www.omnicia.com/Zencart%20Reward%20Points%20Module.zip

If you are still having issues, download and run RPD. Just copy the files from:

https://www.omnicia.com/rpd.zip

Then extract them to your root folder on your website and enter http://YOUR STORE WEB ADDRESS/rpd.php on your browser. Check for any lines highlighted in red.

If you are still having problems then you need to tell me what other mods you have loaded (plus give me a URL). After that if you would like me to check out your site, then PM me with temporary access details (Admin and FTP) if you are happy to do that- And I'll check the site personally.

Maybe I am the only one having problems getting this rpd.php file to work the way you have described, but I just can't get it. I have uploaded it to the root and it says the link is broken. I have uploaded it to the "www/" folder and the "Public_html" folder and I get function errors. So any ideas on what I am doing wrong? I am sure it is something simple, with my luck. Thanks in advance.

hem:

Okay guys- first make sure you are running the latest version of RP. You can get it here:

https://www.omnicia.com/Zencart%20Reward%20Points%20Module.zip

If you are still having issues, download and run RPD. Just copy the files from:

https://www.omnicia.com/rpd.zip

Then extract them to your root folder on your website and enter http://YOUR STORE WEB ADDRESS/rpd.php on your browser. Check for any lines highlighted in red.

If you are still having problems then you need to tell me what other mods you have loaded (plus give me a URL). After that if you would like me to check out your site, then PM me with temporary access details (Admin and FTP) if you are happy to do that- And I'll check the site personally.

Hem thanks a lot for your answer !!!
NOW I've installed last version (i've tried 1.26a)...
Same thing identical. Point in shopping cart doesn't become pending and when i change status doesn't become earned. Nothing. It rest on shopping cart. I think that observer doesn't work ?

So, is it possible that you use some php5 functions ? I'm running php 4.4.4 on my server... :(

If you can check my site please tell me when and i give you accounts... (it's better if you have skype or msn, or something to talk).
I can't run rpd because use simplexml_load_file (php5 function)

Thanks really a lot.
Dario

Will this mod work if you are using COWOA mod?
TIA

Arlette
http://www.asembroidery.com

dariocdj:

Hem thanks a lot for your answer !!!
NOW I've installed last version (i've tried 1.26a)...
Same thing identical. Point in shopping cart doesn't become pending and when i change status doesn't become earned. Nothing. It rest on shopping cart. I think that observer doesn't work ?

So, is it possible that you use some php5 functions ? I'm running php 4.4.4 on my server... :(

If you can check my site please tell me when and i give you accounts... (it's better if you have skype or msn, or something to talk).
I can't run rpd because use simplexml_load_file (php5 function)

Thanks really a lot.
Dario

Dario- what language is your website in? I'm wondering if the issue is not language related...

i don't know if this is been addressed , this support is too long to go through .
i just installed this mode . there was a problem with admin/ include / languages/ english / extra_definitions / reward_points_definitions.php

missing <?php .
anyone with problem in admin section , open above file and at the very beginning , replace <? with <?php .

tony_sar:

i don't know if this is been addressed , this support is too long to go through .
i just installed this mode . there was a problem with admin/ include / languages/ english / extra_definitions / reward_points_definitions.php

missing <?php .
anyone with problem in admin section , open above file and at the very beginning , replace <? with <?php .

Thanks for the heads up- I've changed it for the next release.

Hi hem,

I've been using your mod for a while and it works great! Thanks for an amazing mod :D

Just recently, i've noticed some weird things:

• There are negative reward point pending, sometimes only -6, but sometimes -200. I'm not sure how this negative points came up?

• When i ran some test orders, the reward points are not consistent in customer's invoice and in my admin. Meaning, after my "dummy" customer checked out, he has 159 reward points pending. But when I check in my admin - customer - reward points, he got only 150 points pending. Why is there such difference? How should I fix this?

I'm using Zen cart 1.3.8, Reward points full suit 1.2.6, template Pure black free. I've also thought of updating the mod to latest version, but after I ran the update.sql on my local host, it returned 3 errors (something about "can not create some tables because they already there")

Please advise! Thanks a lot!
Lisa

mermaidlisa:

Hi hem,

I've been using your mod for a while and it works great! Thanks for an amazing mod :D

Just recently, i've noticed some weird things:

• There are negative reward point pending, sometimes only -6, but sometimes -200. I'm not sure how this negative points came up?

• When i ran some test orders, the reward points are not consistent in customer's invoice and in my admin. Meaning, after my "dummy" customer checked out, he has 159 reward points pending. But when I check in my admin - customer - reward points, he got only 150 points pending. Why is there such difference? How should I fix this?

I'm using Zen cart 1.3.8, Reward points full suit 1.2.6, template Pure black free. I've also thought of updating the mod to latest version, but after I ran the update.sql on my local host, it returned 3 errors (something about "can not create some tables because they already there")

Please advise! Thanks a lot!
Lisa
I think I should add in some more information to make my post clearer :)

My reward point config:

• Point ratio: $1 = 5 points

• Reward point status track: advanced mode
  Order status Point status
  Pending Pending
  Delivered Earned
  Cancelled Pending
  Update Ignore

• Delete old reward transaction periods: 14 days

• Adjust reward points for sale/special: 1

My problem:

1. Reward points during check out and those in the system are calculated differently. For example: if a customer make an order of $34.90 with shipping fee $2 and a discount of $1.89 due to redeemed points --> total = $35.01. Reward points = ($34.90-$1.89) x 5 = 166. Which is totally alright for me.

But unfortunately, in the admin - customers - reward points, it shows 175 points pending (= $34.90 x 5).

How could I fix this inconsistency?

2. Initially any order's status will be pending, so the reward points are in pending account. If the customer would like to cancel his order, I'd change his order's status to Cancelled. I supposed the points would remain in the pending account, and would be eventually reset to 0 after 14 days.

But somehow these pending points became negative after 14 days. Once again, how should I fix this?

Anyone met these problems before? Please advise! Thanks a lot in advance!

Regards,
lisa