Simple Google Analytics - Support

Quote:

---

Originally Posted by gsdcypher

Trying to read through this thread. I was trying to update to google analytics 1.2.2 in my cart 1.3.8a. Does the new ga.js code not work?

I have edited and changed some files and now I'm lost.

Also where does this code go????

Code:

---


<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-xxxxxx-x");
pageTracker._initData();
pageTracker._trackPageview();
</script>

---

Thanks.

---

The ga.js code works, but GOOGLE has a glitch on their end which causes the ecommerce tracking to now work properly (missing data at random). So I suggest using the Urchin version until they fix the bug on their end.

You do not have to insert code as you indicated anywhere on the site.

All you have to do is insert one line (see step 3 of the install) into the tpl_main_page.php" page. That inserts the code automatically onto your pages in the proper location.

Don't forget to ad your tracking code in the Admin configuration.

In the code you show it still says "UA-xxxxx-x" and that is for sample purposes only. You need to add your tracking code in the Admin in order for that to be replaced with your own.

Hey econcepts, it works now. For some reason, when I first got the code, it was missing a dashed number at the end. When I checked it a couple of days ago, there was still the original number. When I just checked it now, google had added another number to my code. It works now. Thanks.
Christine

I figured it out... user tracking was interfering with my footer. collecting data now. Thanks for your help.:smile:

Im trying to download this, but the file I get from the zc downloads is called.

simple_google_analytics_1-2-2.zip

My system tells me its not a standard archive and will not open it.

I try to get it from your site and your site page does not open.

Can anyone send it to me please, prefferably as a zip or rar file.

Quote:

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Originally Posted by spottedhaggis

Im trying to download this, but the file I get from the zc downloads is called.

simple_google_analytics_1-2-2.zip

My system tells me its not a standard archive and will not open it.

I try to get it from your site and your site page does not open.

Can anyone send it to me please, prefferably as a zip or rar file.

---

I was having the same problem. Are you on a Mac? If so, right click on the ZIP file and choose 'Open With > Archive Utility' and that will open it. For whatever reason, StuffIt will not open this ZIP file.

:cry:
Can somebody help me out here? I installed 1.2.2. over a week ago right before I went on vacation. When I got back yesterday and logged into my analytics account, I realized it hasn't been working – even though it says it IS receiving data.

I am using Zen Cart 1.3.7.1 and my website is www.queerrepublictees.com

Thanks in advance for any help and/or advice.

Quote:

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Originally Posted by rlfreshwater

:cry:
Can somebody help me out here? I installed 1.2.2. over a week ago right before I went on vacation. When I got back yesterday and logged into my analytics account, I realized it hasn't been working – even though it says it IS receiving data.

I am using Zen Cart 1.3.7.1 and my website is www.queerrepublictees.com

Thanks in advance for any help and/or advice.

---

UPDATE: I seem to have fixed the problem. The analytics account ID located under 'Analytics Settings > Edit Account and Data Sharing Settings' in my Google account dashboard did not have the extra '-1' on the end.

In other words, pull the correct account ID from the code that Google generates for you on this page: 'Analytics Settings > Profile Settings > Tracking Code' instead of this page: 'Analytics Settings > Edit Account and Data Sharing Settings'

Thanks again, Eric, for this mod!

The goals I set up in Google Analytics aren't working and I am getting conflicting information from different sources on how to set them up. :blink:

Can someone please answer the following?

Do I use my entire URL in the goals such as:
'https://www.your-site.com/index.php?main_page=create_account_success'

Or do I just use what comes after the domain name such as:
/index.php?main_page=create_account_success

THANKS

hey all,

sorry to interject like this...i've gone back through this thread in an attempt to get to the bottom of the google analytics issue i'm having. But nothing I try seems to work, so I think it's time to consult the experts.

Relevant details:

-I'm using version 1.2.2 of the "Simple Google Analytics" mod.
-My Zen Cart installation is 1.3.7.1.
-The mod installed seamlessly
-I have entered my Analytics account number in the Zen Cart admin.
-I've gone to my Google Analytics settings and chosen, "Yes, E-Commerce Site"

Google Analytics is successfully reporting stats and all the other information. The thing that is *not* working, however, is ecommerce integration.

I've been messing with this for weeks now in vain. Talk about frustrating!

my web store is: http://www.homageclothing.com/store/

Any ideas/help/suggestions would be greatly appreciated.

Thanks so much in advance.

Ryan

Hello,

Perhaps this subject has already been solved but I can't find it afetr hours looking into the forum. thank you to redirect to the Post if it is the case.

I implement Google Analytics successfully (manually, not using Simple Google Analytics Mod). And I want to track sales. But, when using Paypal IPN, my customers didn't return consistently to my store (in fact they should click the "return to store" link). The result is they never go to checkout_success page and then Google Analytics can't record the events as a sale.

Do you know any solution to achieve that?

Quote:

---

Originally Posted by rlfreshwater

Thanks again, Eric, for this mod!

The goals I set up in Google Analytics aren't working and I am getting conflicting information from different sources on how to set them up. :blink:

Can someone please answer the following?

Do I use my entire URL in the goals such as:
'https://www.your-site.com/index.php?main_page=create_account_success'

Or do I just use what comes after the domain name such as:
/index.php?main_page=create_account_success

THANKS

---

Also another question is what 'match type' do I use? I've had it set to 'head match' but I guess I'll give 'regular expression match' a try.

The only goal that is working is the create account one so I can't figure out why the checkout success isn't working when I have it set up the same way!!! :frusty:

Quote:

---

Originally Posted by spottedhaggis

Im trying to download this, but the file I get from the zc downloads is called.

simple_google_analytics_1-2-2.zip

My system tells me its not a standard archive and will not open it.

I try to get it from your site and your site page does not open.

Can anyone send it to me please, prefferably as a zip or rar file.

---

Have you got this resolved or do you still need the file? PM me your email and I can send it.

Quote:

---

Originally Posted by rlfreshwater

Thanks again, Eric, for this mod!

The goals I set up in Google Analytics aren't working and I am getting conflicting information from different sources on how to set them up. :blink:

Can someone please answer the following?

Do I use my entire URL in the goals such as:
'https://www.your-site.com/index.php?main_page=create_account_success'

Or do I just use what comes after the domain name such as:
/index.php?main_page=create_account_success

THANKS

---

Google says do not use the full url. However, on the sites I run, I do use it and it works more consistently than not using the full url. So, my answer would be, use the full url for now. You can always switch.

Quote:

---

Originally Posted by rlfreshwater

Also another question is what 'match type' do I use? I've had it set to 'head match' but I guess I'll give 'regular expression match' a try.

The only goal that is working is the create account one so I can't figure out why the checkout success isn't working when I have it set up the same way!!! :frusty:

---

Use HEAD MATCH.

Quote:

---

Originally Posted by elfino45

hey all,

sorry to interject like this...i've gone back through this thread in an attempt to get to the bottom of the google analytics issue i'm having. But nothing I try seems to work, so I think it's time to consult the experts.

Relevant details:

-I'm using version 1.2.2 of the "Simple Google Analytics" mod.
-My Zen Cart installation is 1.3.7.1.
-The mod installed seamlessly
-I have entered my Analytics account number in the Zen Cart admin.
-I've gone to my Google Analytics settings and chosen, "Yes, E-Commerce Site"

Google Analytics is successfully reporting stats and all the other information. The thing that is *not* working, however, is ecommerce integration.

I've been messing with this for weeks now in vain. Talk about frustrating!

my web store is: http://www.homageclothing.com/store/

Any ideas/help/suggestions would be greatly appreciated.

Thanks so much in advance.

Ryan

---

Since you are using the 1.2.2 version, switch your code to utilize the URCHIN version of the tracking code (not the new "ga.js" version).

As I reported earlier on (and why I released v 1.2.2), Google acknowledges that they have a bug on their end with the new ga.js tracking code that adversely effects the ecommerce tracking.

They are trying to fix it, but have not issued any kind of patch that I know if yet (we won't have to do anything on our end, it will be a fix on their end that will automatically filter down). Until then, using the urchin tracking code should correct the problem.

Activating this code is as easy as selecting the radio button from within the admin (under Google Analytics Configuration). The program changes everythign for you.

Hope that helps.

Quote:

---

Originally Posted by cdelab

Hello,

Perhaps this subject has already been solved but I can't find it afetr hours looking into the forum. thank you to redirect to the Post if it is the case.

I implement Google Analytics successfully (manually, not using Simple Google Analytics Mod). And I want to track sales. But, when using Paypal IPN, my customers didn't return consistently to my store (in fact they should click the "return to store" link). The result is they never go to checkout_success page and then Google Analytics can't record the events as a sale.

Do you know any solution to achieve that?

---

If they don't return to your store, then there is no way for them to "trigger" the analytics code (which resides on your server) and therefore tracking that conversion will not work.

This is one drawback of the PayPal IPN etc... It's not a terrible one, but one that is present and can't be avoided.

Thanks Eric. I think I may have found why my goal isn't showing and why I can't get the conversion tracking to work. I viewed the source code for the checkout success page and I found this at the bottom:

<b>Warning</b>: main(includes/templates/qr/checkout_success//google_analytics.php): failed to open stream: No such file or directory in <b>/home/queerrep/public_html/includes/templates/qr/common/tpl_main_page.php</b> on line <b>187</b><br />
<br />
<b>Warning</b>: main(includes/templates/qr/checkout_success//google_analytics.php): failed to open stream: No such file or directory in <b>/home/queerrep/public_html/includes/templates/qr/common/tpl_main_page.php</b> on line <b>187</b><br />

<br />
<b>Warning</b>: main(includes/templates/qr/checkout_success//google_analytics.php): failed to open stream: No such file or directory in <b>/home/queerrep/public_html/includes/templates/qr/common/tpl_main_page.php</b> on line <b>187</b><br />
<br />
<b>Fatal error</b>: main(): Failed opening required 'includes/templates/qr/checkout_success//google_analytics.php' (include_path='.:/usr/local/lib/php') in <b>/home/queerrep/public_html/includes/templates/qr/common/tpl_main_page.php</b> on line <b>187</b><br />

I'm assuming the double slashes are causing the problem??? If so, where do I go to fix it?

Sorry for all the questions. I downloaded the Google Analytics for Zen Cart Workbook today trying to figure this out so I wouldn't have to keep bothering people. :blush: I'm just not good at this stuff.

Okay, wow, I feel like such a doofus. I didn't have the 'google_analytics.php' file in the correct folder. Sorry. Hopefully this will fix all my problems.

Just wondering wasn't google going to fix the issue at their end?:rolleyes:

I just don't have the time to stuff around at present, but I suppose its not going to be a quick fix at the google end so i really should update it on my site as well. :frusty:

Can anyone help?

i am using vers. 1.3.7. (german)
If i am running the sql patch i always get the reply:

1136 Column count doesn't match value count at row 1
in:
[INSERT INTO TSconfiguration_group VALUES ('', 'Google Analytics Configuration', 'Set Google Analytics Options', '1', '1');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I did not found the dirctory: includes/templates/mytemplate/common
I found this directory in: includes/templates/template_default/

i copied this directory (common) to the needed place but with the same result

if anyone could help...

I found the failure myself, if anyone need it - you have to make a change in the sql patch:

SET @t4=0;
SELECT (@t4:=configuration_group_id) as t4
FROM configuration_group
WHERE configuration_group_title= 'Google Analytics Configuration';
DELETE FROM configuration WHERE configuration_group_id = @t4 AND configuration_group_id != 0;
DELETE FROM configuration_group WHERE configuration_group_id = @t4 AND configuration_group_id != 0;

INSERT INTO configuration_group VALUES ('','43', 'Google Analytics Configuration', 'Set Google Analytics Options', '1', '1');


You have to add the red marked ,´43´

is needed for the german ZenCart 1.3.7 Version.

Hello all.

I am trying to get this great mod working on one of my sites but although I think I have followed instructions ok I get the following error on the google analytics page:

"The Google Analytics tracking code has not been detected on your website's home page. For Analytics to function, you or your web administrator must add the code to each page of your website."

Whilst I understand by reading the posts here that this mod does away with the need to add the code to every web page (thanks goodness) I am unsure about what to do to fix it.

Could you please suggest what I could have done wrong here?

Many thanks.

BTW, the URL is www dot mulberrycrafts dot com.

Rob

Just a quick update. After trawling a little bit more through the posts here I decided to add the -1 to the end of my account number and it all seems to be working now. Did I miss something or is this just one of those weird days!

Anyway if anybody else has a similar problem do what I did and stick -1 at the end of their ID and it may just resolve the problem.

Rob

I have read thru this post and cannot seem to figure out why the google conversion tracker will not work. Here's what i checked so far:

- Made sure i have the google tracking # in the admin section
- Made sure the activate conversion tracking is set to yes
- Have the latest version of the this mod installed
- put the tailing / at the end of the url

but i still get the Verification failed error message on my google adwords campaign management.

The Analytics section of google works fine... i set up conversion goals and they seem to be working (just set them up today, the status says receiving data but i have not seen any goal conversions yet). Just can't seem to figure out why the conversion tracker keeps giving me the verification failed error message on google.

I set this up for the analytics couple months ago, but never looked into tracking or conversion goals until today... so i know everything was installed correctly cause i have been getting other reports on the google dashboard (traffic sources, visitors, ecommerce all work fine and i assume conversion goals will start reporting tomorrow) but just can't set up the conversion tracker.

Quote:

---

Originally Posted by kajunto

I have read thru this post and cannot seem to figure out why the google conversion tracker will not work. Here's what i checked so far:

- Made sure i have the google tracking # in the admin section
- Made sure the activate conversion tracking is set to yes
- Have the latest version of the this mod installed
- put the tailing / at the end of the url

but i still get the Verification failed error message on my google adwords campaign management.

The Analytics section of google works fine... i set up conversion goals and they seem to be working (just set them up today, the status says receiving data but i have not seen any goal conversions yet). Just can't seem to figure out why the conversion tracker keeps giving me the verification failed error message on google.

I set this up for the analytics couple months ago, but never looked into tracking or conversion goals until today... so i know everything was installed correctly cause i have been getting other reports on the google dashboard (traffic sources, visitors, ecommerce all work fine and i assume conversion goals will start reporting tomorrow) but just can't set up the conversion tracker.

---

I have had the same problem. Analytics worked great, but then when I tried to enable conversion tracking the tracking didn't work. I wish I had a suggestion for a fix but I don't. I did notice however that the ecommerce reporting (sales amount in analytics) seems to have completely stopped working around the time that I enabled conversions. I have now disabled conversion tracking in the zencart admin and will see if ecommerce reporting resumes.

Re Tracking not installed error

Quote:

---

Originally Posted by rlfreshwater

UPDATE: I seem to have fixed the problem. The analytics account ID located under 'Analytics Settings > Edit Account and Data Sharing Settings' in my Google account dashboard did not have the extra '-1' on the end.

In other words, pull the correct account ID from the code that Google generates for you on this page: 'Analytics Settings > Profile Settings > Tracking Code' instead of this page: 'Analytics Settings > Edit Account and Data Sharing Settings'

---

Thanks for that - I have been mucking around for days trying to get the tracking working :clap:. Could I recommend an update to the simple analytics' read me file? When entering the tracking code given by Google into the Simple Goog. Anal. module admin, users need to make sure that there is a "-1" at the end of the tracking code and if not, add as necessary.

Quote:

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Originally Posted by ts232

I have had the same problem. Analytics worked great, but then when I tried to enable conversion tracking the tracking didn't work. I wish I had a suggestion for a fix but I don't. I did notice however that the ecommerce reporting (sales amount in analytics) seems to have completely stopped working around the time that I enabled conversions. I have now disabled conversion tracking in the zencart admin and will see if ecommerce reporting resumes.

---

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

Quote:

---

Originally Posted by kajunto

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

---

ALSO...

When i view the source on my page is see this:

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-3341378-1");
pageTracker._initData();
pageTracker._trackPageview();
</script></html>It does not show the google tracking #.... but i have my tracking # in the admin section of zen cart.... so i am not sure if that is the problem.

Where can i find the google tracking code # in the zen cart files???

Quote:

---

Originally Posted by kajunto

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

---

I am suddenly having problem with my conversion tracking too. Neither my goals or my conversion tracking is working. I have checked the code and everything looks fine.
Does anyone have any idea what is going on?

Ok.... now i am confused.....

I went to check out my google conversion tracking and i had a NEW action/name setup called Purchase/Sale and it had a conversion report!!!

:clap:

That is great... but i did not set this up.... so is it safe to assume that once you set up the conversion tracking in zen cart admin YOU DONT HAVE TO SETUP ANYTHING IN THE CONVERSION TRACKING PAGE ON GOOGLE???

I thought you had to setup the conversion tracking on the google page??? So that is why it was not working... I JUST NEEDED A SALE!!!

Before all this happened i contacted google to find out why my conversion tracking wasn't working and they gave me the canned response that i did not put the code on "thank you for your order" page. So google is no help at all.

Hope this will help out others who are having problems with the conversion tracking for google Ad words.

Help.

I'm running Zen 1.3.8, Simple Google Analytics 1.22 and JROX JAM.

I'm having a problem since I installed JROX of not seeing any e-commerce data, everything else works fine.

Any Ideas where my problem might be??

Thanks,

Geoff

--
www.thefoxworthystore.com

I upgraded from v1.1.1 to v1.2.0 and it appears that analytics is not recognising any sales anymore, for the last three days it reports no sales even though we have had sales every day. I overwrote the google_analytics.php file in includes/templates/mytemplate/google_analytics and then installed the SQL patch. Everything in the admin side looks right, I have pasted the settings below:

Analytics Account UA-xxxxxx (I have commented out my account number)
Target Address customers
Affiliation
Use sku/code products_id
Activate Conversion Tracking No
Use Older "urchin.js" Tracking Code No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US


Any ideas on why it isn't reading everything correctly from my site? I have to wonder if any of the other stats are incorrect now. Since it's early May, I thought Google would have sorted out the issues with the ga.js code, but perhaps not... I am going to switch to using the urchin.js code by changing the setting in the admin to see if that will make a difference. I have to say, though, that it was working fine with the ga.js until I upgraded to 1.2.0, at least I think it was anyway!

Thanks!

Matt

I installed JROX at the some Time I upgraded from 1.1 to 1.2, so maybe that is where my problem is too.

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

Quote:

---

Originally Posted by shrimp-gumbo-mmmhhh

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

---

Is Google watching our board? :)

System Message: Analytics Processing Delay from April 30th to May 5th
Google Analytics experienced a data processing error from April 30th to May 5th. Almost all of the data has been recovered and is currently being reprocessed. The recovered data will be reflected in your reports within a few days. Please note that a small percentage of data, particularly in the area of e-commerce reporting, was not recoverable from those dates.
We sincerely apologize for this processing issue and are taking every precaution to prevent such disruptions from occurring again in the future. The Google Analytics Team

Quote:

---

Originally Posted by cariclaire

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?

---

I'm no expert at this by any means, but I can tell by looking at your page source that it's not installed correctly. If it were you would see this code (or something very similar) at the very end:

Code:

---

<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-XXXXXXX-X";
urchinTracker();
</script></body>
</html>

---

Thanks for mentioning this shrimp-gumbo-mmmhhh, I have been noticing the same thing. I look forward to Google correcting this.

Quote:

---

Originally Posted by gchalk

I installed JROX at the some Time I upgraded from 1.1 to 1.2, so maybe that is where my problem is too.

---

I have seen in a number of instances where the installation of JAM (creating a new "footer" file for the checkout success page) causes problems with the code that is inserted during Google Analytics install which goes on the "tpl_main_page.php" page.

This might be something to look into with the JROX code as well.

To resolve this I have moved users JAM code to the tpl_main_page.php file and added an if then statement as such:

Quote:

---

<?php
if ($_GET['main_page']=="checkout_success") { // If this is the checkout page, then insert the affiliate tracking code.
##########################################
## START JAM INTEGRATION WITH ZEN CART ##
## ZC Integration code by DrByte 8/2006 ##
##########################################
if ((int)$orders_id > 0) {
$JAM = $db->Execute("select class, value from " . TABLE_ORDERS_TOTAL . " where orders_id = '".(int)$orders_id."' AND class in ('ot_coupon', 'ot_subtotal', 'ot_group_pricing')");
while (!$JAM->EOF) {
switch ($JAM->fields['class']) {
case 'ot_subtotal':
$order_subtotal = $JAM->fields['value'];
break;
case 'ot_coupon':
$coupon_amount = $JAM->fields['value'];
break;
case 'ot_group_pricing':
$group_pricing_amount = $JAM->fields['value'];
break;
}
$JAM->MoveNext();
}
$commissionable_order = ($order_subtotal - $coupon_amount - $group_pricing_amount);
$commissionable_order = number_format($commissionable_order,2,'.','');
echo "<script language=\"JavaScript\" type=\"text/javascript\" src=\"http://www.someurlhere.com/affiliates/sale.php?amount=$commissionable_order&trans_id=$orders_id\"></script></td></tr>

</table>";
}

#######################################
## END JAM INTEGRATION WITH ZEN CART ##
#######################################
} // End if to determine if this is the checkout page
?>

---

Hi,

I have just installed this module in I am using version 1.3.8a

Clicks and even conversions are eing recorded perfectly, the thing is that when I look at my "Content" in google analytics its all in the form of URL's like

/index.php?main_page=product_info&products_id=68
/index.php?main_page=login
/index.php?main_page=shopping_cart

Does everybody see the same ? Or did I get something wrong ?

I am asking becuase I had the other analytics mod earlier and I got used to seeing a "Page Name" instead of the URL .

Can someone please clarify.

Thanks :unsure:

Quote:

---

Originally Posted by shrimp-gumbo-mmmhhh

Is Google watching our board? :)

System Message: Analytics Processing Delay from April 30th to May 5th
Google Analytics experienced a data processing error from April 30th to May 5th. Almost all of the data has been recovered and is currently being reprocessed. The recovered data will be reflected in your reports within a few days. Please note that a small percentage of data, particularly in the area of e-commerce reporting, was not recoverable from those dates.
We sincerely apologize for this processing issue and are taking every precaution to prevent such disruptions from occurring again in the future. The Google Analytics Team

---

I believe information has been updated but it looks like the updates were for the worse as much more information is missing now for these days. Now it almost looks like analytics was shut down from May 1-4.

:oops:

Shrimp-Gumbo-mmmhhh

Hi Everone,

Simple Question anybody can answer:

Does your visited pages (top content) report in google loook somethinglike this:

/index.php?main_page=product_info&products_id=68
/index.php?main_page=login
/index.php?main_page=shopping_cart

or do you have actual page names instead of inreadable URL's please click below for a look at mine and be kind enough to tell me if this is normal ?

http://www.vitalhealthwares.ca/google.JPG

Quote:

---

Originally Posted by vitalwares

Hi Everone,

Simple Question anybody can answer:

Does your visited pages (top content) report in google loook somethinglike this:

/index.php?main_page=product_info&products_id=68
/index.php?main_page=login
/index.php?main_page=shopping_cart

or do you have actual page names instead of inreadable URL's please click below for a look at mine and be kind enough to tell me if this is normal ?

---

Mine is the Same

http://www.thefoxworthystore.com/misc/screenshot.JPG

Quote:

---

Originally Posted by gchalk

Mine is the Same

http://www.thefoxworthystore.com/misc/screenshot.JPG

---

Thanks does anybody know how to get actual pagenames here ?

Under "Top Content" is "Content by Title". Click on that. It looks like it picks up meta tag data so put your title in the ZC meta tags. See my attached screen shot.
Mark
www.Essential-Stuff-Store.com

Quote:

---

Originally Posted by rhodesengr

Under "Top Content" is "Content by Title". Click on that. It looks like it picks up meta tag data so put your title in the ZC meta tags. See my attached screen shot.
Mark
www.Essential-Stuff-Store.com

---

Yes I agree I am able to see the content by title too but when you are trying to analyze entrance paths and navigation summaries etc you are still stuck with URL's that are not readable.

Does anyone know how to fix this ?

The other mod by andrew actually did the names perfectly but it does not do conversion tracking and has html validation issues, but i am sure its is possible to put in a code hack that will do the names correcty, I am no php coder otherwise I would do it but Eric, Andrew or anyone else might be able to....

Quote:

---

Originally Posted by econcepts

I have seen in a number of instances where the installation of JAM (creating a new "footer" file for the checkout success page) causes problems with the code that is inserted during Google Analytics install which goes on the "tpl_main_page.php" page.

This might be something to look into with the JROX code as well.

To resolve this I have moved users JAM code to the tpl_main_page.php file and added an if then statement as such:

---

--------------
Can you please be clear on this, I am facing the same problem, no conversions showing after JROX is installed , do we remove the includes/templates/xxx/checkout_success folder and replace it with the above code, also the above codes seems incorrect because it only has the closing the tag </table> , we have the foll JROX code,

<?php
} // flag_disable_footer
##########################################
## START JAM INTEGRATION WITH ZEN CART ##
## ZC Integration code by DrByte 8/2006 ##
##########################################

if (isset($zv_orders_id) && (int)$zv_orders_id > 0 && isset($order_summary) && is_array($order_summary)) {

if (!isset($_SESSION['affiliate_order_id']) || $_SESSION['affiliate_order_id'] != $zv_orders_id ) {

$_SESSION['affiliate_order_id'] = $zv_orders_id;

$commissionable_order_formatted = number_format($order_summary['commissionable_order'], 2, '.', '');

echo '<script language="javascript" type="text/javascript" src="http://www.yoururl.com/affiliates/sale.php?amount=' . $commissionable_order_formatted . '&trans_id=' . $order_summary['order_number'] . '"></script>';

}

}

#######################################
## END JAM INTEGRATION WITH ZEN CART ##
#######################################

?>

Please post a complete set of codes to be replaced.

Hi I need some assistance. When Installing the Google analytics i do not have a
tpl_main_page.php file. instead i have two files tpl_header.php and html_header.php. where do i enter the code:
<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

thanks

I have a problem with Google Analytics, I upgraded and I got this message.

1062 Duplicate entry 'GOOGLE_URCHINTRACKING_ACTIVE' for key 2
in:
[INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Use Older "urchin.js" Tracking Code', 'GOOGLE_URCHINTRACKING_ACTIVE', 'No', 'This enables you to select which type of tracking code to use (either the older "urchin.js" version or the newer "ga.js" version. By default the system now uses the newer "ga.js" code.

I then uninstalled it, and then installed it again over writing all the old files.

but now there are not configure files in the admin. This is all that shows in the admin.

Google Analytics Configuration

Title Value Action





E-Commerce Engine Copyright © 2003-2008 Zen Cart™
Zen Cart v1.3.7/v1.3.7

bestvarietyshop.com

can someone tell me what went wrong.

Quote:

---

Originally Posted by tobiasrieper48

Hi I need some assistance. When Installing the Google analytics i do not have a
tpl_main_page.php file. instead i have two files tpl_header.php and html_header.php. where do i enter the code:
<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

thanks

---

You should have this file. It is a core file. If you do not see it in your custom folder, then you can copy the version found in the "/includes/templates/template_default/common/ directory and paste it into your custom directory to alter (as such /includes/templates/your custom template/common

Quote:

---

Originally Posted by weezee

I have a problem with Google Analytics, I upgraded and I got this message.

1062 Duplicate entry 'GOOGLE_URCHINTRACKING_ACTIVE' for key 2
in:
[INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Use Older "urchin.js" Tracking Code', 'GOOGLE_URCHINTRACKING_ACTIVE', 'No', 'This enables you to select which type of tracking code to use (either the older "urchin.js" version or the newer "ga.js" version. By default the system now uses the newer "ga.js" code.

I then uninstalled it, and then installed it again over writing all the old files.

but now there are not configure files in the admin. This is all that shows in the admin.

Google Analytics Configuration

Title Value Action





E-Commerce Engine Copyright © 2003-2008 Zen Cart™
Zen Cart v1.3.7/v1.3.7

bestvarietyshop.com

can someone tell me what went wrong.

---

That error means that during your uninstall, you either did not uninstall it correctly, or something went wrong during the uninstall.

If you are upgrading (which you will not be now .. it sounds like you'll need to install from scratch since you removed some files) you need to use the upgrade sql patch (not the new install patch).

Using the wrong patch might cause that error.

I would suggest to try to uninstall again, then reinstall.

Post the results here and we'll see where we get.

Thanks!

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

Hi,

I've followed the instructions for this plugin, but if I append the PHP code to the bottom of the tpl_footer page it makes my footer disappear. If I append it before the closing body tag, it makes my whole site disappear.... In the page source you can only see the head, not the body...

any ideas? Thanks!

Quote:

---

Originally Posted by nocabt

Hi,

I've followed the instructions for this plugin, but if I append the PHP code to the bottom of the tpl_footer page it makes my footer disappear. If I append it before the closing body tag, it makes my whole site disappear.... In the page source you can only see the head, not the body...

any ideas? Thanks!

---

nocabt,

if im not mistaken, you dont add code to the foorter. its the tbl_main_page.
Google Anylitics by Andrew uses the tbl_footer but not this mod.

I have a question. I have installed this module do I still have to insert the code from Google Analytic base also. I had Andrews installed but I really didn't like that one so good. Thank you

which format is the google account number suppose to be entered in the configuration?

for example if google shows me my number is UA-1234567

is it like this UA-1234567-1

or UA-123456-7

Quote:

---

Originally Posted by xRobVx818

which format is the google account number suppose to be entered in the configuration?

for example if google shows me my number is UA-1234567

is it like this UA-1234567-1

or UA-123456-7

---

The number should bee entered EXACTLY as Google shows it. If your number has the "-" then add it. If not don't.

Google has a variety of ways of giving the tracking number.

Quote:

---

Originally Posted by countrycharm

I have a question. I have installed this module do I still have to insert the code from Google Analytic base also. I had Andrews installed but I really didn't like that one so good. Thank you

---

Not sure what you mean here. Do you mean "Google Base" or the Analytics "base code"? If you had Andrews version in you may want to make sure you completely uninstall that before using this one. Mine should clean up some of that upon install, but to be safe you might want to uninstall and remove all file changes made by Andrew's.

This version operates in a lightweight manner and does not need the number of files that Andrew's version requires.

Quote:

---

Originally Posted by knighs2

nocabt,

if im not mistaken, you dont add code to the foorter. its the tbl_main_page.
Google Anylitics by Andrew uses the tbl_footer but not this mod.

---

That is correct. The code for this mode is added to the tpl_main_page.php file not the tpl_footer.php file.

Quote:

---

Originally Posted by JMcGov

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

---

To my knowledge, Google has not yet corrected the problems with their "ga.js" version. I personally am using the urchin version until otherwise noted. It is far more reliable at this point.

Quote:

---

Originally Posted by econcepts

The number should bee entered EXACTLY as Google shows it. If your number has the "-" then add it. If not don't.

Google has a variety of ways of giving the tracking number.

---

thanks

i cant seem to get it to work, when i look at my source it has the google analytics account number on the bottom of every page. on google's end everything is fine because when i used to just have a "coming soon" splash page as my home page it was reporting. but i've never had it report on my zencart pages. right now im using it with the urchin tracker.

my website is http://www.kingpinstatus.com

Thank you for you response. I have completely uninstalled Andrews even the data base. What I was saying is do you have to add this

PHP Code:

---

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-4694054-1");
pageTracker._initData();
pageTracker._trackPageview();
</script> 


---

To the tpl_main_page.php along with the this code in the module

PHP Code:

---

<?php
  require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
  ?>

---

This is what I need to know. Thank you

Quote:

---

Originally Posted by xRobVx818

thanks

i cant seem to get it to work, when i look at my source it has the google analytics account number on the bottom of every page. on google's end everything is fine because when i used to just have a "coming soon" splash page as my home page it was reporting. but i've never had it report on my zencart pages. right now im using it with the urchin tracker.

my website is http://www.kingpinstatus.com

---

It actually works now i redid the sql install patch i think that helped it.

Hi Guys,

I was wondering if anyone has had a similar issue to me.
Ive been running the mod and after some time testing which urls to put in finally got Anylitics to capture goal data.

However although im showing X amount of people clicking on product pages its not showing that ANY of them moved on to view cart, billing etc Although there have been sales. View cart gets no hits at all.

I removed view cart and just had product pages and then login/billing etc
Again lots of hits but no one moving from products to checking out.

Instead it shows the customers as entering on the billing page, or the login etc and then it goes down the funnel.

I do have SSL on the checkout. Is there a problems going from non SSL to SSL ? Could that by why they dont travel down the funel ?

Thanks

Shane

Quote:

---

Originally Posted by countrycharm

Thank you for you response. I have completely uninstalled Andrews even the data base. What I was saying is do you have to add this

PHP Code:

---

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-4694054-1");
pageTracker._initData();
pageTracker._trackPageview();
</script> 


---

To the tpl_main_page.php along with the this code in the module

PHP Code:

---

<?php
  require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
  ?>

---

This is what I need to know. Thank you

---

No. You do not need (or want) both codes in there. The only thing you need to install on the tpl_main_page.php is the:

PHP Code:

---

<?php
  require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
  ?>

---

portion of code. My contribution does the rest for you.

Quote:

---

Originally Posted by knighs2

Hi Guys,

I was wondering if anyone has had a similar issue to me.
Ive been running the mod and after some time testing which urls to put in finally got Anylitics to capture goal data.

However although im showing X amount of people clicking on product pages its not showing that ANY of them moved on to view cart, billing etc Although there have been sales. View cart gets no hits at all.

I removed view cart and just had product pages and then login/billing etc
Again lots of hits but no one moving from products to checking out.

Instead it shows the customers as entering on the billing page, or the login etc and then it goes down the funnel.

I do have SSL on the checkout. Is there a problems going from non SSL to SSL ? Could that by why they dont travel down the funel ?

Thanks

Shane

---

It sounds like you have set something up wrong with regard to the funnel the goal is associated with. This is typically the problem when you experience the issues you are seeing.

I would go back and recheck the urls you setup for the funnel and make sure you got the "head match" turned on as well.

Thank you for your help again. I had it that way for about 2 weeks and google was not collecting any data what so ever. I added the other code from google and it started showing data again. I don't know whats with that. I can not get any data to collect for the E-Commerce part of it. I have it checked Yes, an E-Commerce Site in the edit on google.
Thank you

I just wanted to thank the author for making this available. Its rare that you get such easy to follow instructions and setup was flawless and took about 30 minutes.
I'm now 'waiting for data' on the analytics site and no problems or errors on Zencart.

:clap: :clap: :clap:

Best Regards,
Eric Burke

Quote:

---

Originally Posted by Razmear

I just wanted to thank the author for making this available. Its rare that you get such easy to follow instructions and setup was flawless and took about 30 minutes.
I'm now 'waiting for data' on the analytics site and no problems or errors on Zencart.

:clap: :clap: :clap:

Best Regards,
Eric Burke

---

Thanks and glad you like it Eric. I've got some good response from it.

econcepts did you read my other post from the other day. Thanks in advance.

I am not sure I did this right but it appears to be working.

I added

<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

to the very end of the tpl_header.php file and it seems to be working ok. I don't know if this is the RIGHT way to do it, but it looks like it is A way to do it.

Tim

[quote]Thank you for your help again. I had it that way for about 2 weeks and google was not collecting any data what so ever. I added the other code from google and it started showing data again. I don't know whats with that. I can not get any data to collect for the E-Commerce part of it. I have it checked Yes, an E-Commerce Site in the edit on google.
Thank you[/quote
Has anybody had this problem

G'day,

I'm trying to upgrade from version 1.0 to version 2.1.2. the instruction say...

Quote:

---

If you are upgrading (from the oldest 1.0 version), you will need to use the SQL file that is called googleanalytics-UPGRADE.sql

---

But the file googleanalytics-UPGRADE.sql is missing.

Where can I source it from?

Best Regards, Lloyd Borrett.

[QUOTE=countrycharm;582515]

Quote:

---

Thank you for your help again. I had it that way for about 2 weeks and google was not collecting any data what so ever. I added the other code from google and it started showing data again. I don't know whats with that. I can not get any data to collect for the E-Commerce part of it. I have it checked Yes, an E-Commerce Site in the edit on google.
Thank you[/quote
Has anybody had this problem

---

This has to be a setup problem. The only way I would be able to diagnose it is to take a look. But it has to be a setup issue somewhere.

Quote:

---

Originally Posted by lloyd_borrett

G'day,

I'm trying to upgrade from version 1.0 to version 2.1.2. the instruction say...



But the file googleanalytics-UPGRADE.sql is missing.

Where can I source it from?

Best Regards, Lloyd Borrett.

---

Lloyd,

Wow. Great catch. It looks like that file is not in the package you received. I'll have to add that for older upgrades. It appears to have been "dropped" during one of the releases.

Attached you will find the file you need. (I named it ".txt" for the upload, but it should be ".sql" technically). Copy and paste this into your SQL patch section from the admin.

You should run this file 1st, and then after running this, run the subsequent upgrade file (that is included with the package). This will bring you up to speed without removing any previously entered values.

Let me know if you have any questions.

Quote:

---

Originally Posted by timstoel

I am not sure I did this right but it appears to be working.

I added

<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

to the very end of the tpl_header.php file and it seems to be working ok. I don't know if this is the RIGHT way to do it, but it looks like it is A way to do it.

Tim

---

That is the correct way to do it. At the end of the tpl_main_page.php file just above the closing "</BODY>" tag.

Quote:

---

Originally Posted by econcepts

Lloyd,

Wow. Great catch. It looks like that file is not in the package you received. I'll have to add that for older upgrades. It appears to have been "dropped" during one of the releases.

Attached you will find the file you need. (I named it ".txt" for the upload, but it should be ".sql" technically). Copy and paste this into your SQL patch section from the admin.

You should run this file 1st, and then after running this, run the subsequent upgrade file (that is included with the package). This will bring you up to speed without removing any previously entered values.

Let me know if you have any questions.

---

Okay, so I ran the SQL file googleanalytics-UPGRADE.sql and received the following error message:

Code:

---

1062 Duplicate entry 'GOOGLE_CONVERSION_ACTIVE' for key 2
in:
[INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Activate Conversion Tracking', 'GOOGLE_CONVERSION_ACTIVE', 'No', 'This element enables you turn on or off Google Conversion Tracking.
 
Please Note: Conversion tracking is used to track the effectiveness of Google AdWords paid search campaigns. If you are not running any paid search campaigns, then you should leave this set to "No".
 
If you are running Google AdWords (paid search) campaigns, then turning this on will place the proper conversion tracking code on your checkout success page and enable you to start tracking conversions.
 
Turning this on requires you to enter your unique Google Conversion Tracking ID in place of the "XXXXXXXXXXX" number shown in the next section.
 
For more hints and tips on how to use Google Analytics to increase sales from your store, visit ZenCartOptimization.com
 
Do you want to turn on Google AdWords Conversion Tracking?
', @t4, 5, NOW(), NOW(), NULL, 'zen_cfg_select_option(array(''Yes'', ''No''), ');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

---

Should I now proceed to run the file UPGRADE-FromVersion1-2-1_ONLY.sql, or will something have to be fixed first?

Best Regards, Lloyd Borrett.

Quote:

---

Originally Posted by lloyd_borrett

Should I now proceed to run the file UPGRADE-FromVersion1-2-1_ONLY.sql, or will something have to be fixed first?

Best Regards, Lloyd Borrett.

---

Let's do this. Make it easier.

1) Go into your admin and Configuration > Google Analytics Configuration.
2) Write down your analytics tracking number
3) Run the "INSTALL" file for the 1.2.2 version. This will first DELETE the previous DB entries and then re-install from scratch with the new updates. Don't bother with the update patch any more.

4) Go back into your admin and go to Google Analytics Configuration again. Re-enter your tracking ID and save.

You're all set. I would also recommend removing the file specified in the install (on old "on_load.js" file that was used in older versions but is not needed in the newer one.

See if that helps.

Eric will you take a look at my site please? I didn't have any problems in the install, but Google still says Tracking not installed. I am running 1.27 in case you need to know that. Thank you!

I recently switched my website to zencart, and installed this mod. Googleanalytics says that it's receiving data, but since I switched from the old cart to zen it's showing zero visits to my site - no data at all. What have I done wrong? The website is http://www.littleturtleknits.com/
I'm running 1.3.7.

Well it is working now because I have tracking info in the reports, but oddly enough my dashboard still says tracking not installed. I guess the check status doesn't work like I presumed it would. I guess it will update eventually.

Thanks for a wonderful contribution!

Quote:

---

This has to be a setup problem. The only way I would be able to diagnose it is to take a look. But it has to be a setup issue somewhere.

---

Eric here is my tpl_main_page if you don't mind take a look at it and see if there is anything wrong with it. Under Google Analytics Configuration this is how it is set up without given you my Analytics Account number.

Analytics Account UA-xxxxxxxx http://www.darlenesartgallery.com/DR...rrow_right.gif
Target Address customers Affiliation
Use sku/code products_model
Use Older "urchin.js" Tracking Code No
Activate Conversion Tracking No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US

On google everything is set up right. I just don't get it. I have check and double check the file that uploaded to see if they went into the right place also.
Thanks for your help.

I think I might have found a potential problem with Google Analytics. I want to keep track of how many people put things into their cart to how many people end up ordering. The problem being that when I look at my content and look for "shopping" my shopping cart url only comes up about 4 times a month. This number is an absolute bogus number. Can anyone else confirm this issue?

Thank you,

Shrimp-Gumbo-mmmhhh

Quote:

---

Originally Posted by shrimp-gumbo-mmmhhh

I think I might have found a potential problem with Google Analytics. I want to keep track of how many people put things into their cart to how many people end up ordering. The problem being that when I look at my content and look for "shopping" my shopping cart url only comes up about 4 times a month. This number is an absolute bogus number. Can anyone else confirm this issue?

Thank you,

Shrimp-Gumbo-mmmhhh

---

I found another Google Analytics script on the shopping cart page.... maybe from before installing econcepts module. Will check and see if this is the issue. The account number is different.

Shrimp

Quote:

---

Originally Posted by shrimp-gumbo-mmmhhh

I found another Google Analytics script on the shopping cart page.... maybe from before installing econcepts module. Will check and see if this is the issue. The account number is different.

Shrimp

---

Make sure the analytics account id's are the same in your Google Checkout Payment and in the Google Analytics Configuration (econcepts module).

Shrimp-Gumbo-mmmhhh

Quote:

---

Originally Posted by littleturtlemama

I recently switched my website to zencart, and installed this mod. Googleanalytics says that it's receiving data, but since I switched from the old cart to zen it's showing zero visits to my site - no data at all. What have I done wrong? The website is http://www.littleturtleknits.com/
I'm running 1.3.7.

---

It takes a few days sometimes to actually start seeing data. have you resolved this or are you still getting no data returned?

Quote:

---

Originally Posted by countrycharm

Eric here is my tpl_main_page if you don't mind take a look at it and see if there is anything wrong with it. Under Google Analytics Configuration this is how it is set up without given you my Analytics Account number.

Analytics Account UA-xxxxxxxx http://www.darlenesartgallery.com/DR...rrow_right.gif
Target Address customers Affiliation
Use sku/code products_model
Use Older "urchin.js" Tracking Code No
Activate Conversion Tracking No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US

On google everything is set up right. I just don't get it. I have check and double check the file that uploaded to see if they went into the right place also.
Thanks for your help.

---

Looks like it is "installed" correctly from the website end.

Try this:

1) make sure you provide Google with the correct URL to verify the code at on the page (watch the trailing slash).

2) make sure you are using the correct tracking number google has provided. In the past I've seen users leave off the trailing "-1" (only appears in SOME instance where google provides you with a tracking id containing that info).

3) Try to re-validate the tracking code using your Google Analytics account.

This is more than likely an error in providing Google with the proper url (watch the trailing slash in your url) and / or an error in use of the incorrect tracking number.

Quote:

---

Originally Posted by shrimp-gumbo-mmmhhh

Make sure the analytics account id's are the same in your Google Checkout Payment and in the Google Analytics Configuration (econcepts module).

Shrimp-Gumbo-mmmhhh

---

Are you sure you are not trying to use two different modules? Or had one hand installed (manually) before installing this one?

The current setup of this module should only list 1 tracking number (the one you enter from the admin) and one conversion tracking number (ONLY if turned on and this one will ONLY appear on the checkout success page).

If you are showing two different numbers in your tracking then I would potentially suspect a conflict with another version?

There is an easier way to get what you want as well. What you want to do is setup goals and funnels (done from within your Google Analytics Account itself.) That's what they are intended for.

Set the funnel for the checkout process (to see how effective it really is and to see where customers might be bailing out) and then set a separate goal (no funnel needed) that uses the following url to track when an item is added to the cart:

http://www.yourdomain.com/index.php?...r_of_uploads=0

That will trigger an action when a user adds an item to their cart (even if they do not register with your site or ever checkout.)

This is VERY handy for determining how effective your product pages are are getting users to add items to their cart (if they don't add items to their cart they can't checkout.) Likewise, if they add items to their cart and do not "create an account" you'll begin to be able to match those numbers up with the funnel you setup for the separate goal (website sale) to determine if the layout of your login page is a problem.

Does that help?

Quote:

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Originally Posted by countrycharm

Eric here is my tpl_main_page if you don't mind take a look at it and see if there is anything wrong with it. Under Google Analytics Configuration this is how it is set up without given you my Analytics Account number.

Analytics Account UA-xxxxxxxx http://www.darlenesartgallery.com/DR...rrow_right.gif
Target Address customers Affiliation
Use sku/code products_model
Use Older "urchin.js" Tracking Code No
Activate Conversion Tracking No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US

On google everything is set up right. I just don't get it. I have check and double check the file that uploaded to see if they went into the right place also.
Thanks for your help.

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this is what i am seeing from your site darleens art gallery home page.
_uacct = "UA-#######";
urchinTracker();
</script></body></html>

i would like to jump in a take a guess, as i was battling configuration problems too. things to check for activation.

1. the google analytics site will show you code to paste into you page. LOOK close at the account # "UA-#######-1" you will see "-1" added. double check your admin side of zen and enter the account # with the -1 at the end of your account number. (suspect its the number of sites monitoring)

2. on your editing of tpl_main_page.php try adding a return after the pasting to give a blank line before the </body> tag.

tpl_main_page.php

LOOKS LIKE THIS:
<!--bof-Google analytics -->
<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

</body>


Results LIKE THIS:
_uacct = "UA-#######-1";
urchinTracker();
</script>
</body></html>

with out the extra line in the tpl_main_page.php after the pasted in insert i was getting a run together output on the pages ie;
_uacct = "UA-#######-1";
urchinTracker();
</script></body></html>

3. Default Page index.php/
4. End you site url .com/

the last two items i changed before i started seeing "Waiting for data.." were the index.php/ and the space in the code of tpl_main_page.php

hope this helps.

Quote:

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3. Default Page index.php/

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Thank you for your help. I understand what you are saying but for Number 3 I not so sure. Could you be so kind to go into more detail please. Thank you

Hi,

Having a problem. I did the install, a fresh install of ver 1.2.2, copied and pasted the sql patch.
The mod shows up in the admin, but in google, it comes up as tracking not installed.
I have put the correct account number in the admin, I've tried it with and without the "-1" at the end of the analytics account, no luck.
When I look at the source code on various pages of my site, I do not see any of the tracking code.
I have the correct code at the end the tpl_main_page.php file.
I Tried reinstalling the files and the sql patch, no luck.

Any ideas?

Help
:cry:

Ok, I was able to get the tracking code into the pages. There was a conflict with the RSS that I fixed by reinstalling the RSS.
Still having a problem with GA, still showing as not installed. I will check the thread for any answers/similar problems.
Any advice would be greatly appreciated, and I'll post the fix once I have one.
:frusty:

Solved it
Put http:// in front of www
closed it with a /
:clap:

Quote:

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Originally Posted by econcepts

Are you sure you are not trying to use two different modules? Or had one hand installed (manually) before installing this one?

The current setup of this module should only list 1 tracking number (the one you enter from the admin) and one conversion tracking number (ONLY if turned on and this one will ONLY appear on the checkout success page).

If you are showing two different numbers in your tracking then I would potentially suspect a conflict with another version?

There is an easier way to get what you want as well. What you want to do is setup goals and funnels (done from within your Google Analytics Account itself.) That's what they are intended for.

Set the funnel for the checkout process (to see how effective it really is and to see where customers might be bailing out) and then set a separate goal (no funnel needed) that uses the following url to track when an item is added to the cart:

http://www.yourdomain.com/index.php?...r_of_uploads=0

That will trigger an action when a user adds an item to their cart (even if they do not register with your site or ever checkout.)

This is VERY handy for determining how effective your product pages are are getting users to add items to their cart (if they don't add items to their cart they can't checkout.) Likewise, if they add items to their cart and do not "create an account" you'll begin to be able to match those numbers up with the funnel you setup for the separate goal (website sale) to determine if the layout of your login page is a problem.

Does that help?

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Thanks Eric,

I use Google Checkout and that mod has a place to put a code to track on the shopping cart page only I believe. So anyone using your mod and the Google Checkout mod needs to be careful if their id ever changes.

Quick Question for you Eric,

Do you recommend filtering out IP's (office IP's) for tracking or not? My conversion numbers are lower because I have mine filtered out... customers call me and I enter the order for them and those orders don't show up.

Shrimp-Gumbo

This might have already been answered somewhere but I did not find the answer. What is "Google Conversion Tracking ID"? Is it the same as the Google Analytics account number?

Quote:

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Originally Posted by iang000

This might have already been answered somewhere but I did not find the answer. What is "Google Conversion Tracking ID"? Is it the same as the Google Analytics account number?

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It's okay - I found the way to get the number. It's in the Adwords site when you click on Conversion Tracking then Create a new action. For those who wanted to know.

Hi fashions,

I appear to be having the very same problem, and I am with countrycharm who asked for clarification of point 3, although further info on point 4 would be handy too.

Quote:

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3. Default Page index.php/
4. End you site url .com/

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Its a great module otherwise!

Regards,

Dave

Quote:

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Originally Posted by elgrcg

Solved it
Put http:// in front of www
closed it with a /
:clap:

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Glad to see you fixed it.

As a note to everyone else, when I talk about "watching the trailing slash" when telling Google where your code is, this is the "test" I am speaking of.

Quote:

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Originally Posted by shrimp-gumbo-mmmhhh

Quick Question for you Eric,

Do you recommend filtering out IP's (office IP's) for tracking or not? My conversion numbers are lower because I have mine filtered out... customers call me and I enter the order for them and those orders don't show up.

Shrimp-Gumbo

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Good point here. I like to exclude my IPs only because I am always on client sites whom I work with testing conversion principles to help increase sales. So with that respect, I don't want my presence to skew the data reported.

However, I would have to say that the answer in your case comes down to "how" do you want to track your results and "what" do you consider a conversion?

Would you consider a conversion being you entering the data for them or would you consider it only being a conversion when they complete the transaction on their own? There is no right or wrong answer here, but it does cover an important analysis point (depending on which route you choose).

If you track yourself as a conversion (entering orders for them) then it makes it more difficult to determine if a change you made to your website actually increased conversion or not.

Why? Because let's say you alter the "checkout confirmation" page to keep users from bailing at that point (at this point they SHOULD be out the door with the product as it is the last step in the process and all "personal data" has been entered thus eliminating that barrier to purchase) and in altering that you end up getting 10 calls from users wanting you to complete their order. All10 made it to the "last step" yet you completed their order for them.

If you reported the conversion of that sales funnel as "100%" then I would say that is inaccurate. Why? Because in this example the ABANDONMENT rate at that point is actually "100%" (0% conversion rate). The only reason they completed the sale is because you did it for them.

You can see how trusting yourself as a conversion can really turn on you in the end (what happens if you are not around to place the sale for them?)

I prefer to count a conversion as the CUSTOMER completing the action (whatever that action may be) as it provides more reliable data figures for analyzing what the true effect on conversion is.

Hope that helps.

Quote:

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Originally Posted by dml311071

Hi fashions,

I appear to be having the very same problem, and I am with countrycharm who asked for clarification of point 3, although further info on point 4 would be handy too.
Its a great module otherwise!

Regards,

Dave

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See this post for answers:
http://www.zen-cart.com/forum/showpo...&postcount=800

Glad you like the mod. :)